
The care staff and management are all excellent.Gloria B(Partner of Resident/Service User)

I feel really relieved and reassured, to know that dad is in a safe placeVicky R(Daughter of Resident/Service User)

Her health has definitely improved since she has been at FretheyPeter A(Son of Resident/Service User)

The care staff and management are all excellent.Gloria B(Partner of Resident/Service User)

I feel really relieved and reassured, to know that dad is in a safe placeVicky R(Daughter of Resident/Service User)

Her health has definitely improved since she has been at FretheyPeter A(Son of Resident/Service User)

Located in a rural location just to the west of Taunton, Frethey House provides residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.
Set in a beautiful converted Victorian building on two acres of gardens and beautiful rolling countryside, residents can enjoy quality facilities including cosy lounges, an activity room and a hair salon. Each bedroom is tastefully decorated, some with...
Care Provided by Frethey House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Frethey House for full pricing details and T&Cs.
Contact Frethey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Helen Oliver (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Offer 100% visiting time flexibility. Family and friends are able to visit loved ones at any time they choose. Offer 100% visiting time flexibility.
Frethey House Reviews (51)
Frethey House has a Review Score of 9.1 (9.142) out of 10, based on 7 reviews in the last 2 years.
Over all time Frethey House has 51 reviews.
My sister received kind and sympathetic care and understanding from the staff at Frethey House.
My 96 year old dad has been in Frethey House for nearly a year now. When he first went in, he had lost the will to live, eat and laugh. After only a couple of weeks there was a huge improvement in his life attitude. He is now full of life and fun and laughs like he used to. This is all thanks to the wonderful staff, there is always something for him to do, the connection and communication with everyone is fantastic and he loves the food.
We are delighted with the difference we see in your dad, and it's wonderful to see him enjoying life again. Thanks very much for taking the time to write us a review, and if there is ever anything more we can do to help, please just let us know.
Everyone is friendly, caring and compasionate and nothing is too much trouble. I would go as far to say that I feel they took as much care of myself, my partner and some of my mothers close friends as they did for my mother the resident.
Towards the end of my mothers stay the nursing team ensured that all of the required medications were administered to ensure a smooth, peaceful and pain free journey. I cannot thank the entire team enough for the experience we had at Frethey House.
It is rated 'Good' for a reason, and that more than shines through from the very first moment you arrive until the time comes to depart.
If you require a respite, short or long term nursing home placement in the Taunton Deane area I highly recommend Frethey House.
It was a huge honour to be able to support your mother at that point in her life and we are all so sorry for your loss. We really appreciate your feedback and your recommendation - it means a lot to the team - and if there is ever anything more we can do to support you or your family, please don't hesitate to ask.
Very happy with the care my mother receives at Frethey House. Staff are exceptionally caring and clearly have spent time getting to know mum's likes and dislikes. They clearly really do care. The manager is kind, efficient and can often be seen giving the extra smile. Thank you for all you do.
Thank you for taking the time to leave us a review, it is our privilege to care for your mother and our team is dedicated in getting to know all our residents so that we can provide personalised care, food and activities to meet their likes and dislikes as they are part of our family here at Frethey House.
Dad has been a resident for only 6 weeks to start with he didn't join in any activities but now he really looks forward to them, especially singing and anything to do with history. Yesterday the pancake tossing went down really well he was looking forward to that. He has commented how friendly the staff are (as also like to say that they are all very friendly) and also enjoys the company of the other residents. My sister, brother and I would like to state how happy we are to leave him here and don't worry about him at all. We visit several times a week and he has got his spark back. Thank you so much.
Thank you for taking the time to leave us such a fantastic review! We're so happy to hear that your dad is receiving such great care at Frethey House and has his spark back. It's a privilege to support him. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. I will pass on your kind comments to the whole team.
Staff welcoming and my auntie seems very happy and comfortable. Thank you for looking after her so well. Some of the questions we haven't been here to be able to answer.
Thank you for taking the time to leave us a review and it is lovely to hear that your auntie is happy and comfortable with us at Frethey House, it is our privilege to support her and we appreciate your feedback which has been shared with the team.
Thank you all for your unwavering support.
Thank you so much for your touching review, your lovely feedback means so much to our team! We're so sorry for your loss and we hope your family are coping well. Your mother-in-law is truly missed at Frethey House. We really appreciate your kind words about our team and the care they provide and...
Initially placed for respite care, Dad then required end-of-life care. The home were extremely accommodating and he was able to get as comfortable as possible for his final days. All the staff were extremely caring and professional and the end of life was handled with the utmost sensitivity.
Thank you so much for your kind words, we're so sorry for your loss and we hope that we made things a little easier for Dad and your family during this difficult time. Our team will be touched to hear your lovely feedback.
Lovely staff. Very friendly place that puts patients at the centre of everything they do. The manager could not have been more helpful. I hope in the future that my mum can move here when she has a need for more intensive care.
Thank you for your lovely feedback! We hope it doesn't happen any time soon, but we would love to have your mum here!
From the day I went to view Frethey House as a possible place for my dad, to receive end-of-life care, I cannot fault anything. The staff are all wonderful and can't do enough to look after dad and support us as a family, especially my mum, who has dementia. In fact, we have been so impressed mum is going there for 2 weeks respite while we go away and she is really looking forward to her holiday. All the staff always greet us warmly with a smile and I can see and hear them interacting with other residents in a compassionate, and kind manner. I was so worried about what to expect in regards to the care dad might receive, as his time in hospital before going to Frethey was awful, and I had heard mixed reviews about care homes. But I feel really relieved and reassured, to know that dad is in a safe place where all his needs are being met to a high standard.
Thank you for your kind words, we're thoroughly enjoying mum being here and it is great to see your mum and dad enjoying the various activities together and enjoying time together. It is both a privilege and pleasure to support mum and dad.
Always felt the management and support staff really cared for all the patients in the home. Mum was impressed with the meals. The home was always clean, and it was so lovely to see all staff smiling. 5 stars would be my assessment.
Thank you, Terence, for taking the time to leave us a review and for your lovely words about our home and team at Frethey House. Your feedback will be shared with the team.
My partner and I have been together for 20 years so it was a big decision to get him into a care home. I looked at 6 homes. When I made an appointment to visit Frethey, I was greeted by the manager with a smile on her face. I met with staff and maintenance who greeted us like friends. I was made to feel welcome and this is how I feel every time I come to the home. The care staff and management are all excellent. I have made the right choice. The staff all know my name.
Thank you Gloria for taking the time to leave us a review and we would like to thank you for your words of kindness which are very much appreciated. Your feedback will be shared with the team.
My wife has been a resident for nearly six years and I do not have any complaints. The staff do a very hard job but are always attentive and caring.
Thank you Michael for taking the time to leave us a review and for your kind words and recognition of the team at Frethey House for the care your wife is receiving. Your feedback is greatly appreciated and will be shared with the team.
Divided into 3 parts:
1. Front of House - The Manager and her Assistants are excellent.
2. Nursing Staff - I am most impressed by the team for their day and night care.
2. The carers - All first class - the new team recruited are first class as good as their long-term colleagues.
We would like to thank you for your words of kindness which are very much appreciated. The team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.
All the staff are friendly and helpful to the visitors and are all very caring towards the residents. My mum seems happy at Frethey and always joins in with the activities. Her health has definitely improved since she has been at Frethey, and this can only be because of the care that she gets there. I am not able to see Mum very often, but I am happy knowing that she has the care that she gets and that she is safe and happy.
Thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Frethey House. The team join me in thanking you for your positive comments.
He was moved from another care provider as he was very unhappy there and seems to have settled in very well.
Many thanks to all concerned from both of us!
Thank you for your review and positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
The staff are always pleasant when we visit and we see them more as friends. They try their very best to cater for her needs and help us with any questions. I am impressed that they keep me informed of any changes that I need to be made aware of, and feel mum is in capable hands.
As we are not local we appreciate any updates and being able to visit now without an appointment. A lovely house and grounds, with friendly approachable staff - couldn't ask for more!
Thank you for taking the time to leave such a lovely, detailed review of our home and staff. We are pleased your mum is settled here and you receive the updates you would expect. We looking forward to welcoming you again on your next visit and will pass your wonderful feedback on to the whole team. Thank you again for your review.
One has been in two previous homes before moving here to be together and states that this is the best by a long way.
I find the staff outstanding as they keep me up to date about their health, any issues, and are always willing to help. Including cancelling their credit card when they were tricked into revealing their details.
Everything I have asked for has been no problem.
They even baked a cake and put up decorations for their 72nd wedding anniversary. This really made their day and were both very happy.
I feel very relaxed knowing they are being looked after and not having to worry.
My father went in for a week to see if he liked it and did not want to leave, think this sums everything up.
Thank you for giving us such a lovely review, we are pleased your parents are able to stay together and we are delighted that your father enjoyed his week with us so much that he wanted to stay. It is a pleasure to celebrate our residents milestones with them, such as their 72nd wedding...
My Dad moved into Frethey House only five weeks ago and already is so settled and happy. The staff are so attentive and kind and made him feel so at home. He looks so much better it's all the good food he is having and the attention. Thank you all
Thank you Paula for your kind words and recognition of the team at Frethey House. Your dad is a joy to care for and we are so pleased he is enjoying his food and improving. Your comments will be passed on to the team.
We have always found the staff to be professional, responsive, approachable and welcoming despite changes in management and staff which can be an unsettling time for everyone. They always take time to communicate concerns they may have regarding any changes in Mums health and equally will investigate and respond to any concerns regarding Mum’s health that we have had as a family.
Inability to visit at various points throughout the pandemic was a frustrating time for us but I fully believe the staff placed the resident's well-being at the forefront of decisions made which is as it should be.
Mum is well cared for happy, content and positive at her home in Frethey House which is all we can ask.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Frethey House.
Accreditations
There are no accreditations posted yet for Frethey House.
Meet the Team (1)

As the Home Manager at Frethey House Nursing and Residential Home in Bishops Hull in Taunton, I believe that our residents should receive the highest quality of care possible.
The team and I endeavour to always maintain this high quality of care, and we also like to make every day memorable for each resident.
Working at Frethey House is a true privilege. We are lucky enough to enjoy stunning views across the Somerset Countryside, views of a beautiful courtyard garden, which is always full in the Summer with our residents. The home has a wonderful, friendly atmosphere, thanks to both the caring team and the cosy surroundings.
I always aim to lead by example, involving myself in the day-to-day life of our community as well as making Frethey House a happy place in which we live and work. It is wonderful to see the smiles on residents' faces every day. I have worked in care since 2009, and I have self-directed my education to degree level, incorporating a degree-level leadership and management qualification in Health and Social Care. This knowledge has highlighted to me key ways in which I can support the team to get the best out of themselves, whatever their role, and I ensure that everyone I work with gets the chance to develop professionally if they so choose.
At Frethey House, we are one big family, and everything we do is from the heart. One of our colleagues is just celebrating 20 years at Frethey House (it was about 30 in total, and she left to have her child). We treat the people living in our community as individuals, understanding their choices, wishes and dreams and making a difference to their lives every day.
It is very important to us that they feel valued and respected, as their experiences and life stories are of value to us all.
Frequently Asked Questions about Frethey House
What types of Care is Frethey House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Frethey House have?
There are 41 Single Rooms.
What are the Facilities & Services at Frethey House?
Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Frethey House to the centre of Taunton?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Frethey House to verify any information. View our terms and conditions. Frethey House has an Enhanced Service -more info.