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Barchester Manor Care Home

Haydon Close, Bishops Hull, Taunton, Somerset TA1 5HF
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Mum has been treated with respect and kindness the whole time and encouraged to feel at homeDenise F(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
Mum has been at The Manor since July last year; the staff made her feel safe, secure and welcomeC C(Daughter of Resident/Service User)
Barchester Manor Care Home, Taunton
The staff were warm, caring and friendly.J M(Respite Resident/Service User)
Barchester Manor Care Home, Taunton

Situated on beautiful grounds on the edge of Somerset, professionals provide first-class 24-hour nursing and residential care and for those who are living with dementia in a modern purpose-built home. The purpose built 17 bedded unit dementia unit called Willow was opened in 2023 and is a beautiful addition to the care home.

The home has beautiful well tended gardens with an outdoor dining space alongside woodwork areas and a...  

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Care Provided by Barchester Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katrina Ball (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Residents love to see family members and friends. Visiting hours are not restricted.

Parking

  • There is a generous cark park on site. Disabled parking is available immediately next to the front door.

Barchester Manor Care Home Reviews (106)

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9.8

Barchester Manor Care Home has a Review Score of 9.8 (9.814) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Manor Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Geoffrey C (Husband of Resident) published on 31 January 2017 Submitted via Review Postal Card
Overall Experience

It's not just December, but all year round. That my wife is looked after exceptionally well at The Manor. Their love and devotion is second to none. I live 17 miles away and there is a care home in my village and other nearby, but I don't think they come close to The Manor.

Reply from Rebecca Archer, General Manager at Barchester Manor Care Home

Thank you so very much for the fantastic and kind review that you have sent. I am so pleased to hear that your wife is looked after so very well. It is a pleasure to look after your wife and to get to know you and your extended family so very well. We have our resident forum this week if you are...  

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Review from James B (Son-in-law of Resident) published on 27 January 2017 Submitted via Review Postal Card
Overall Experience

We are happy with the care needs and care provided. We are always happy and content when we come to visit. Carers always assist at meal times. The staff always speak to us and are always polite and professional. We are always made to feel welcome. Décor looks nice and has a homely feel.

Reply from Rebecca Archer, General Manager at Barchester Manor Care Home

Thank you very much for your review of The Manor. We are so pleased to hear that you are happy with the care given. I will pass on your kind comments to the staff who will be greatly encouraged to hear such positive comments. Looking forward to seeing you again soon. My Kind Regards. Rebecca Archer General Manager

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Review from Geoffrey P (Husband of Resident) published on 4 January 2017 Submitted via Website
Overall Experience

This care home is outstanding. The manager is wonderful and has taken such good care of me and my wife. I cannot fault her and the team. They have helped me with applications for funding and written letters, put me in touch with professionals and have always come when my wife needed them. I cannot thank them enough for their kindness. They deserve so much more recognition and I am truly grateful. They go through my wife's care with me every month and keep me updated with how she is. The manager even gave me a Birthday card and a little cake as we have no family. They truly care about everyone.

Reply from Rebecca Archer, General Manager at Barchester Manor Care Home

Thank you so very much for your kind review. I am so pleased to know that the care you and your wife are receiving means so much to you. Thank you for all your support to us in the home, we appreciate you both. See you soon. Rebecca

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Review from Jess P (Relative of Resident) published on 16 August 2016 Submitted via Website
Overall Experience

A fantastic care home in the most beautiful surroundings. The home has recently been refurbished and offers outstanding nursing care. Although the upstairs unit has not yet been decorated, it is the quality of care that is the best. The new manager is very friendly and kind and her deputy is very knowledgeable about the home. You can hear lots of laughter around the home. It's nice to see that staff treat residents as equals. My relative is so well looked after. Has recently put on weight, has plenty to do and has all her needs met. I will soon be booking my room.

Reply from Rebecca Archer, General Manager at Barchester Manor Care Home

Thank you so much for taking the time to review us and for the very kind comments made. It is a pleasure to look after your loved one and if we can be of any further support to you as a family, please do come on in and see us. I will pass your kind comments to the staff and thank them for their hard work. Warm Regards. Rebecca Archer - General Manager.

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Review from Mark R (Resident / Service User) published on 2 November 2015 Submitted via Review Postal Card
Overall Experience

I am still in The Manor but I have been in various caring establishments. I used to work in security.

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Review from Cynthia B (Daughter-in-law of Resident) published on 1 October 2015 Submitted via Review Postal Card
Overall Experience

Excellent home - shame about the cost. Should be free to all the mature people.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (84) & Events (0)

News
  • 09 Sep 2026

    The Manor Care Home in Taunton celebrated the milestone with an open day attended by residents, staff, families and members of the community. The event was officially opened by the...

  • 19 Aug 2026

    Sharon Clarke, Care Practitioner at The Manor Care Home in Bishops Hull, Taunton, has been named the South West winner of the Lifetime Achievement Award in the Barchester Care Awards...

  • 12 Aug 2026

    We've Been Getting Creative! Our residents at The Manor Care home , have been busy putting their creative skills to good use by making a fantastic scarecrow for the Bishops...

Upcoming Events

There are no upcoming events for Barchester Manor Care Home.

Awards / Recognitions (39)

Accreditations

There are no accreditations posted yet for Barchester Manor Care Home.

Meet the Team (11)

Katrina Ball
Katrina BallJob Title General ManagerJoined 2026

I’m Katrina, General Manager here at The Manor and a Registered Nurse. I’ve spent over 25 years leading and supporting care services, including general nursing, rehabilitation and specialist dementia care.

I have been told that I am known for my calm, approachable style, and perhaps that’s because I believe strongly in creating a workplace where staff feel listened to, valued & supported. I believe that if staff are empowered to deliver their best, this directly impacts the quality of care that residents receive, being the highest standard of compassionate person-centred care.

I was honoured and incredibly proud to be a WAGs award winner in 2024, receiving the Superwoman award for my contribution and leadership in adult social care.

I’m incredibly passionate about my job, but when I’m not at work, I love spending time with my family, including my 3 beautiful granddaughters, as they keep me young at heart and very busy.

I also like to travel, keep fit with yoga and love to walk coastal paths with my husband.

Raneesh Devassy
Raneesh DevassyJob Title Deputy ManagerJoined 2019

Throughout my nursing career, I have had the privilege of caring for people living with dementia, which has been both rewarding and inspiring. I joined The Manor Care Home team in 2019 and enjoy leading a dedicated team of staff who are committed to providing compassionate, person-centred care.

Our home has excellent systems in place that support the well-being and quality of life of our residents, and I am passionate about ensuring every individual feels valued, respected, and cared for.

Nike Isaac-Idowu Afolakemi
Nike Isaac-Idowu AfolakemiJob Title AdministratorJoined 2023

Hello, my name is Nike, and I started at The Manor in 2023.

I work as an Administrator, supporting the smooth running of the care home and helping ensure our residents and team have everything they need. I’m proud to be part of a team that makes The Manor such a welcoming place to live and work.

Harshi Abeyrathna
Harshi AbeyrathnaJob Title Senior Care AssistantJoined 2023

Hello, my name is Harshi. I joined The Manor in 2023 when I completed my NVQ Level 2, which has really helped me build my skills and confidence in providing the best possible care for our residents.

I work on the Dementia Unit, where I find every day both rewarding and meaningful. I’m lucky to be part of such a supportive and friendly team that always encourages me to do my best.

Sharon Clarke
Sharon ClarkeJob Title Care PractionerJoined 1991

Hello, my name is Sharon, and I have had the pleasure of working at The Manor for over 35 years - needless to say, I truly love it here!

In 2015, I qualified as a Care Practitioner, and my role continues to be as challenging as it is rewarding. I have been working in care since the day of my 18th birthday, and supporting residents has always been my passion.

Ramis Hysenaj
Ramis HysenajJob Title PhysiotherapistJoined 2007

Hello, my name is Ramis, and I am one of the Physiotherapists here at The Manor Care Home.

I love supporting our residents through tailored exercises that help them build strength, confidence, and independence. It is incredibly rewarding to see the positive impact this has on their daily lives and overall quality of life.

Marc Chidgey
Marc ChidgeyJob Title Life Enrichment LeadJoined 2012

I have been part of The Manor Care Home since 2012, starting as a kitchen assistant, where I helped serve meals and ensure residents had drinks and snacks. While working in the kitchen, I discovered how much I enjoyed spending time with residents and seeing their engagement in activities. This passion led to an opportunity to join the activities team, where I could focus on what I love most - connecting with residents and supporting their well-being.

I take great joy in spending time with residents, hearing their stories, and discovering the activities they enjoy. My goal is to keep our residents active, engaged, and happy, with fun and laughter always at the heart of The Manor Care Home.

Troy Redman
Troy RedmanJob Title Head of MaintenanceJoined 2023

Hello, my name is Troy. I joined The Manor’s maintenance team in 2023.

I take pride in keeping the home looking its best. Working at The Manor is incredibly rewarding, and it’s great to know that the work that I do makes a positive difference in the daily lives of our residents.

Ian Fear
Ian FearJob Title GardenerJoined 2012

Hello, my name is Ian and I started working at The Manor in 2012.

I am a gardener and love keeping the grounds beautiful, from planting seasonal flowers to maintaining the lawns and shrubs. Seeing the gardens thrive and bring joy to everyone who lives in the home makes my work rewarding.

Shelley Kaleda
Shelley KaledaJob Title Operational TrainerJoined 2010

As a Barchester Operational Trainer, I ensure that staff have the level of skill and knowledge required to competently carry out their role so that all residents receive high-quality care, and that there is a high level of impact on the quality of staff behaviour and knowledge over the long term, leading to a continuous improvement in the quality of care for the residents.

As a Trainer, I actively involve my learners, and my continued focus is to ensure all learning and development activities and inductions are run to a consistently high standard across my 6 homes, alongside meeting external requirements. I have just celebrated my 10th year with Barchester Healthcare, and I love my job.

It’s not just about the teaching but the learning that takes place. All our learners on their first day are taught to identify our Barchester values so that they can incorporate them into everything they do. As a trainer, I strive to meet the needs, abilities and aspirations of my learners. I believe it’s about inspiring learners to help them change and develop their personal, social and professional skills to the best of their ability and take responsibility for their own development.

Sarah
Sarah Job Title HairdresserJoined 2021

Hello, I’m Sarah, a hairdresser here at the Manor Care Home. I visit the home on Mondays and Fridays. I have worked here since 2021, but have been a qualified hairdresser for over 30 years. I feel very lucky and blessed to work here in such a wonderful environment.

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