The Orchards

Orchard Lane, Crewkerne TA18 7AF
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9.7 73 Reviews
  • The Orchards, Crewkerne
The Orchards Nursing Home is a modern purpose-built care home located in the centre of Crewkerne.

The Orchards forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home has 45 bedrooms and provides round-the-clock nursing care. All rooms are ensuite and have telephone and television points. The spacious and airy bedrooms can be personalised with the residents’ own furniture to create a home-from-home environment. Within the home, there are comfortable lounge areas and a light dining room. The outside areas offer large secure gardens, ideal for an outdoor stroll.

Regular organised activities and outings are available to residents. The activities team particularly enjoy celebrating special days, where family and friends are welcome to attend. The town centre is just a short distance away with a variety of shops and restaurants.

The Orchards also offers a day care and respite care services. Call now or directly send a message to the home team to book your visit.
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Care Provided by The Orchards

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

Care packages are individually assessed and costed according to each person's needs.

These prices are only a guideline, please contact The Orchards to find out the exact price for your requirements.

Contact The Orchards to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Orchards to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sekhar Thananki (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (45)

Visiting

  • Visitors are welcome at any time

Parking

  • There are allocated parking spaces around the back of the home and disabled parking spaces outside the entrance to the home

The Orchards Reviews (73)

9.7

The Orchards has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years.
Over all time The Orchards has 73 reviews.

Overall Experience
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Reviewer Connection to The Orchards
  • 21
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Review from Danny W (Son of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad, who has dementia, has been at the Orchards since January 2023. The love and care he has received has been exceptional. Truly amazing. I have also been so very touched and taken with the love and affection that families and visitors receive too. Nothing is a problem if you need something. I know
dad has been hard work, and everyone was so tolerant and patient while he took some time to settle in. I am constantly grateful. It feels like home.
Reply from Ruth O'Dea, Home Manager at The OrchardsIt has been our absolute privilege to support dad, we have spent many hours with him entertaining us and making us laugh with his great sense of humour. Thank you for your kind words I will be sure to share them with the team.
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Review from Nicky G (Daughter-in-law of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother in law has been at the home for a short while and in that time all the staff have been amazing, couldn’t have wished for better. Mum became palliative and not only was mum cared for we were too. The staff were so gentle and caring right upto when she left the home
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your review and kind words, these will be passed on to the team here at The Orchards.
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Review from Tessa B (Wife of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband always seems clean and comfortable, and I find all the staff that I see are friendly and helpful. I think that he now sees it as his home.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your review, we appreciate you taking the time to complete this.
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Review from Alyson T (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is in a caring, clean and friendly environment. That gives me peace of mind for which I am truly grateful. My mother’s health has improved greatly since being moved to The Orchards. Thank you all at The Orchards for being kind, compassionate and happy.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your review, such lovely comments. We are very pleased to hear that you feel Mum is doing so well with us here. I will pass your comments on to the team.
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Review from Lynn H (Niece of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure visiting my Aunt. To know she is well cared for and the staff always helpful and friendly.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for taking the time to write a review of your experience. Your kind words are very much appreciated by the team here at The Orchards.
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Review from P B (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after. She is clean and comfortable and likes the care staff. Visitors are treated well, and staff are very accommodating.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your review, we are glad you have had such a positive reception on your visits and this has been shared with the team. We look forward to seeing you soon.
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Review from B W (Wife of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
While being a resident at the care home, my husband has received the best care possible from a team of extremely friendly and hard-working carers. My only less than excellent review is the lack of communication facilities, i.e. technology. This would have made it easier to contact my husband during
the extended period of lockdowns last year.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for the review and kind words, hopefully, now he has a phone this will support with communication. We are always looking for ways to improve our service and appreciate you taking the time to offer some ideas. Thank you for your support last year with the garden, it was very much appreciated.
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Review from T G (Daughter of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so kind and have been supportive to the whole family. Mum has settled so well now, she is happy, we know she is safe and looked after so well. Nothing is too much trouble. Staff are always on the end of the phone for advice, updates and help. We appreciate all they do.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for the lovely review, it is a pleasure to support Mum here at The Orchards, her smile brightens our days. I will pass on your kind words to the team.
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Review from Linda H (Daughter of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Apart from the excellent personal care at the Orchards, I must congratulate them for the wide range of entertainment which is provided both in and out of the home. This is so important and can make a big difference to the mental health of my mum. She is very happy to be in your care. I would like to
thank all the staff who have worked so hard to keep everyone safe during the pandemic and not only safe, but content also. I feel like part of the family when I visit and a big shout out to the staff on the reception desk, both are so welcoming and very pleasant always. Also, big thanks to our lovely manager, who is very approachable and lovely. I don’t know all members of staff by name yet, but suffice to say they are all so wonderful and caring. I wouldn’t want my mum to be anywhere else. Thank you all.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Linda, thank you for such a lovely review, I will be sure to pass this on to the team. It is a pleasure to share time with both you and Mum and to know we are making a difference. I very much look forward to seeing you at our next quiz.
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Review from Rachel P (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been very well looked after at The Orchards for the past four years. The staff are so good to her and seem to have infinite patience. They always make me feel very welcome and are very good at updating me on my mother's health and well being which has been very good, particularly during
the past two years, when visiting has been limited, due to Covid. The home is kept very clean and the food always looks and smells very appetising. The garden is a very pleasant space for the residents to enjoy during the summer months. The activities team come up with some good ideas to keep the residents occupied.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Rachel, thank you for the review. Mum's smiling face always brightens our day and we consider it an honour to support Mum and be there for you both. I will pass on your comments to the team.
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Review from Sally G (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Orchards Nursing staff have always contacted me if there are any concerns about my mother. It took a while for my Mum to settle and it took a while for me to understand their way of working. My Mum had never wanted to go to a home so the environment has been very challenging for her. They have treated
her with dignity and respect.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Sally, thank you for taking the time to write us a review. I understand how difficult the last year must have been, but rest assured we will continue to support both you and Mum through this process.
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Review from Jan T (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Mother moved to The Orchards 18 months ago, we have had complete peace of mind knowing that she is in safe hands. The staff are really person-centred, warm, friendly and approachable. The team have a wealth of knowledge and experience in caring for elderly residents and information is shared
with us on a regular basis. Mum is offered a wide range of daily activities and her dignity and choices are respected. During covid, they have kept Mum and all the residents safe doing their utmost to maintain safe visiting in line with government guidance. We feel extremely lucky that Mum is being cared for at the Orchards.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Jan, thank you for taking the time to write such a wonderful review, we are very humbled by such high praise.
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Review from Brenda P (Wife of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is so well looked after. The nurses and carers are brilliant with him. They relay care about his wellbeing and when I visit, the carers and nurses always make me feel so welcome. My husband looks so content and cared for.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Brenda, Thank you so much for your review, it is an honour to support your husband and we very much enjoy seeing you for your visits.
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Review from Rosalind S (Friend of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend was extremely well looked after at The Orchards. She was always treated with dignity and respect by all the staff who cared for her. She moved from another care home where she had been very unhappy and immediately felt at home there. The staff involved her in activities and were often
popping into her room for a chat so she never felt lonely. She was visited by a hairdresser regularly and even had her finger and toenails painted. Little touches meant a lot to her. The Orchards has a warm cosy feel to it, a home from home and l would have no hesitation in recommending it to anyone looking for a suitable care home for their loved ones.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Rosalind, Thank you for taking the time to write a review, we greatly appreciate it. Please stay safe and we hope that you will continue to keep in touch with the home.
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Review from Jo W (Friend of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Orchards cared for my friend for the last 18 months and I cannot thank them enough for the care and compassion all the staff had for not only my friend, but also for me. During the height of the epidemic, they did all they could to keep the residents safe and to ensure, where possible, contact could
be maintained, when safe to do so. She made many friends among the staff, who I felt went above and beyond to ensure that she was well cared for and happy. Any activities organised still included her, even though she was unable to leave her room, as they brought it to her. There was always something going on to keep the residents occupied. When my time comes, I would be happy to reside there.
Reply from Ruth O'Dea, Home Manager at The OrchardsDear Jo, Thank you for the lovely review, we will miss her dearly. She brought us such joy and is very much missed by us all. I will be sure to pass on your kind words to the team.
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Review from Patricia P (Wife of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank The Orchards for the care and compassion that have given and continue to provide for my husband. Since arriving in November 2020, his general health has improved. During my visits, he always appears happy and contented. He joins in with the many activities they provide, and looking on
Facebook at the photographing evidence is lovely! Our children have not seen their Dad for six months, couldn't believe how well he was doing considering all he has been through. The staff are very friendly and helpful and always notify me immediately if there has been a cause for concern.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you so much for your kind words; we will be sure to pass this onto all the staff.
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Review from Geoffrey G (Brother of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is looked after by all the staff so well. It's always a pleasure to visit her.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your lovely review, Geoffrey. I will pass on your comments to the team. We always appreciate feedback to support and guide us to ensure we improve our service and the lived experience of our residents.
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Review from Susan B (Daughter of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at The Orchards, has been there over 2 years. She is well looked after and likes the food.
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Review from David L (Son of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well organised. All staff seems very caring and friendly and very helpful.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for taking the time to complete a review, I will share your comments with the team as they work hard to promote a home for each of our residents at The Orchards.
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Review from Marlene S (Daughter of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into The Orchards about 2 years ago. She has been looked after very well in all that time and has settled in really well. The carers are all very kind to my mum and treat her with respect, compassion and kindness. We, as a family, are very happy with her care.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you for your lovely review and the kind comments, I will share these with the team. Mum is an absolute treasure and it is an honor to support her here at The Orchards.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for The Orchards is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.801 for The Orchards is calculated as follows: ( (145 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 176 Ratings = 4.801
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for The Orchards is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 27 Feb 2026

Availability can vary from time to time, so it's always best to contact the home directly to find out more. We can help you decide what would be the best solution for you and/or your loved one.

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Awards / Recognitions (0)

Meet the Team (4)

Sekhar

Sekhar Thananki

Job Title: Home Manager Joined: 2026

Sekhar is the Manager at The Orchards.

Jon

Jon Tiller

Job Title: Deputy Manager Joined: 2018

Jon has worked in the care sector for over 15 years in a number of different disciplines, ranging from Dementia support, Mental Health and elderly care. Jon has achieved levels 2 and 3 in care and is currently working toward level 4, with a view to progressing to level 5.


Throughout his career, it has remained important to Jon to support those he cares for by improving and maintaining independence and the emotional well-being benefits that being independent can achieve. Jon strives to work alongside colleagues to encourage individuals to reach their potential.


It is important to Jon that a care home is welcoming with a sense of fun and joy - and a family atmosphere.


Jon enjoys all genres of music and toured the UK with his band. He likes to travel and seek new experiences that world cultures can offer.

Elly

Elly Wilkins

Job Title: Home Administrator Joined: 2019

Elly joined Amica in 2019, bringing with her a background in administration and customer service.


The main thing that Elly loves about working at The Orchards is the strong, hard-working and fun team, together with the honour of getting to know and support all the lovely residents and their families.


Outside of work, Elly enjoys spending time with her family and Labrador Lily. She also enjoys gardening and reading.

Kerry

Kerry Harriss

Job Title: Senior Activities Co-Ordinator Joined: 2008

Kerry joined The Orchards as a Care Assistant in 2008 and holds a level 2 diploma in Health & Social Care.


She is now the Senior Activities Coordinator, which she loves, enjoying seeing the residents have fun and taking them out on exciting day trips.


Kerry enjoys her work at The Orchards and says that everyone feels part of one big team.


When she has some spare time, Kerry likes to spend time with her family and do jigsaw puzzles.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards to verify any information. View our terms and conditions. The Orchards has an Enhanced Service - more info.