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The Orchards

Orchard Lane, Crewkerne, Somerset TA18 7AF
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My mother is in a caring, clean and friendly environment. That gives me peace of mindAlyson T(Daughter of Resident/Service User)
The Orchards, Crewkerne
The staff are so kind and have been supportive to the whole family. Mum has settled so well nowT G(Daughter of Resident/Service User)
The Orchards, Crewkerne
Staff are always on the end of the phone for advice, updates and help. We appreciate all they do.T G(Daughter of Resident/Service User)
The Orchards, Crewkerne

The Orchards Nursing Home is a modern purpose-built care home located in the centre of Crewkerne.

The Orchards forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home has 45 bedrooms and provides round-the-clock nursing care. All rooms are ensuite and have telephone and television points. The spacious and airy bedrooms can be personalised with the residents’ own...  

Care Provided by The Orchards

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,650
Residential Dementia CareFrom £1,600From £1,650
Nursing CareFrom £1,600From £1,650
Nursing Dementia CareFrom £1,600From £1,650

Care packages are individually assessed and costed according to each person's needs.

Contact The Orchards to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sekhar Thananki (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (45)

Visiting

  • Visitors are welcome at any time

Parking

  • There are allocated parking spaces around the back of the home and disabled parking spaces outside the entrance to the home

The Orchards Reviews (78)

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9.7

The Orchards has a Review Score of 9.7 (9.676) out of 10, based on 18 reviews in the last 2 years. Over all time The Orchards has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Sophie R (Granddaughter of Resident) published on 6 July 2020 Submitted via Website
Overall Experience

Very friendly place, support is there for the family and my nan when needed, my nan didn't want to go into a nursing home but she's always felt welcome and felt that it's her home which made it so much easier for her when she moved in. Carers do an amazing job no matter how hard it can be.

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Review from K T (Son of Resident) published on 2 July 2020 Submitted via Postal Card
Overall Experience

On the whole, my mum enjoys her stay at The Orchards. Her main concern is the lack of food choice, (she loves fish). Mum said all the staff are helpful and cheerful. As mum is self-funding, I think her cost is too high.

Reply from Keren Wilkinson, Chief Executive Officer at The Orchards
Thank you for your feedback, it is very much appreciated to enable us to make improvements to our service. We will look into your mums food choices.

We use a dependency tool and cost of care calculator to ensure that the care costs reflect each residents needs. As a not for profit charity we reinvest any small surpluses back into providing the best care for our residents.

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Review from D C (Husband of Resident) published on 23 June 2020 Submitted via Postal Card
Overall Experience

The staff, in general, were superb although working under a heavy load, some of the hygiene needed attention, as regards toilets and bathrooms, overall though some staff went the extra mile to make my wife happy. The medical side also needed attention, talking to and understanding the residents needs more and involving the GP's visits more often.

Reply from Keren Wilkinson, Chief Executive Officer at The Orchards

We have taken your comments on board and put measures in place to ensure that we have improved in these areas. We always welcome feedback as this helps us to improve our service.

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Review from Jane C (Wife of Resident) published on 28 May 2019 Submitted via Postal Card
Overall Experience

Quality of care given comes from the top of any organisation and in this case, with the Manager at the helm, I find it is excellent.

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Review from M S (Daughter of Resident) published on 11 June 2018 Submitted via Website
Overall Experience

My Mum received the best care and attention whilst living at the orchards. The staff were always cheerful and professional and always treated Mum with dignity and respect, they treated her as an individual and kept her spirits up. We were always informed of any health changes and visits from GP's etc. We moved mum to The Orchards from a previous home that she had been in and it was the best decision we could have made regarding her care. When Mum was reaching the end of her life, the care and compassion shown to her and us as a family was excellent, nothing was too much trouble, even when we had family members visiting at all hours, for this, we can not thank them enough.

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Review from Ronald S (Husband of Resident) published on 25 May 2018 Submitted via Website
Overall Experience

The home is becoming a home from home gradually, the core staff are excellent and all cheerfull, constantly striving to give the residents the best possible care.

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Review from Sue C (Respite Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

An extremely welcoming respite week where nothing was too much trouble. I hope that I will be going again at least twice more this year the next time in July.

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Review from Sandra W (Daughter-in-law of Resident) published on 14 May 2018 Submitted via Website
Overall Experience

All staff are cheerful, welcoming, respectful and understanding, always having time for Dad and our family. Care and nursing needs are well documented if there is a health issue, the nurse phones us. Time is taken to allow dad to make choices of his own regarding meals, activities and clothing. All curtains are immediately drawn to ensure privacy when administering care. The room and bathroom are a good size, well equipped, clean and well maintained although on the odd occasion clothing not belonging to dad has been put in the drawers. There are many communal lounges of varying sizes and all have tea and coffee making facilities, many rooms overlook the well used, accessible and secure garden. Our dad feels that he is in his own home with carers on hand and friends living close by, he enjoys the regular entertainment and very good meals in the restaurant. He enjoys the freedom of choosing where he spends his time and moving himself around and also enjoys the interaction with other residents and staff.

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Review from Tim H (Son of Resident) published on 19 February 2018 Submitted via Website
Overall Experience

My Dad had been in this care home for 5 weeks. On arrival, it was noted that his radiator was not working. 5 weeks later it is still not working! With the cold weather fast approaching one would have thought this would be a priority. My Dad has cancer so he feels the cold. The manager did offer more blankets. But surely it can't take 5 weeks to fix a very simple problem! We do wonder what we are paying £1200 a week for? At times he does not get his breakfast until 11 am, he is left in his room when he could be encouraged to attend the functions in the main area.

I wrote the above review in October 2017. The above was fixed shortly after my complaint. Sadly my Dad passed away last week. I would like to thank all the staff at The Orchards for all the help and care they gave him in the last few weeks.

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Review from D M (Sister of Resident) published on 10 November 2017 Submitted via Postal Card
Overall Experience
My observations are based on two weeks when my brother who has MS was in for respite care.

He is severely handicapped. During the first week's visit, I asked if he could have a soak in the bath. This was granted the next day. All the staff that my husband and I spoke to were very friendly, caring and professional. The activity schedule was very impressive.

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Review from Katie S (Daughter of Resident) published on 8 November 2017 Submitted via Website
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It is a hard decision to decide to place your loved one in a care home. My mother has been at The Orchards for a few months, she has flourished, she is eating more and gaining very much needed weight. The care team are so very, very, kind and unlike the previous home, the manager is out and about on the floor. I have found the process of committing my mother to care so very distressing, but the manager has spent time with me, offering me words of comfort and I feel finally we have the right home for her. The Orchards is a truly beautiful place to be.

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Review from June S (Respite Resident) published on 23 October 2017 Submitted via Postal Card
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I had a comfortable fortnight with kindly staff. I've very limited sight so rely on my husband to read and write for me.

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Review from P F (Son of Resident) published on 28 September 2017 Submitted via Postal Card
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My family are very pleased with the care and treatment of my mother. Your nursing home is very clean and tidy, much better than other places we have seen.

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Review from Chris R (Grandson of Resident) published on 4 January 2017 Submitted via Website
Overall Experience

It's a distressing period for all involved when it comes to picking a Care Home for a member of your family as it's usually the last important decision you can take for a relative. Reviews can often play quite an important part in this which is why I want to share our recent experience. It was a last minute thing with my Grandmother having to leave her home and go into full-time care as her condition was changing by the day. From the moment my Mother had the initial tour of The Orchards she was put at ease and felt there was no need to look any further. From the time my Grandmother arrived and throughout the 5 weeks she was there all the staff from the management to the Nurses and Carers provided an excellent level of care, nothing was too much trouble. As a family, it has helped us tremendously knowing that the right decision was made and my Grandmother was in the best possible place and had such caring and dignified end of life care. Thank you all very much.

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Review from Ann Elizabeth B (Resident / Service User) published on 8 November 2016 Submitted via Postal Card
Overall Experience
I am a very close friend to a resident at The Orchards Nursing Home. On the 17th of October, she invited two friends down from Sussex. We were all welcomed by the staff and had lunch with the resident. We were very well looked after by all, and especially by the activities co-ordinator, who looked after us for lunch and was very professional.

We had a lovely meal and nothing was too much trouble. This gave my friend a very big lift, and they felt much better for it, made all the difference. Also a big thank you to the manager and the lady in the office - which is very well run.

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Review from Ken S (Husband of Resident) published on 15 April 2016 Submitted via Postal Card
Overall Experience

My observations are now based upon the continued care, kindness and medical attention shown to my wife over two years and nine months tell me that The Orchards is very good. I have alternated my selections of the "options" concerned that to put excellent for them all might look like exaggeration. My wife is settled, comfortable and well nourished. I happily dine with her there frequently. The nursing is excellent and there is no hesitation when necessary to visit or call in the GP. I am always kept fully informed of any medical situation. The GP response in Crewkerne is excellent too. "Gold standard indeed."

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Review from Stephen G (Relative of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience
I found the care home where my aunt resides is a nice home, just a couple of things I noticed when I came and visited my aunt yesterday.
1) One button the lift console was missing.

2) Lack of cups/beakers in visitors lounges for people to have tea of coffee.

Reply from Keren Wilkinson, Director of Operations at The Orchards

Thank you for the time you have taken to provide us with feedback. I hope that you felt able to inform the person in charge on the day you visited your aunt of the concerns that you have mentioned, I will certainly follow this up. I would be very grateful if you would contact the Home Manager to...  

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Review from Geoffrey P (Husband of Resident) published on 25 January 2016 Submitted via Postal Card
Overall Experience

Excellent care and attention. Nothing is too much trouble. Staff all well trained, caring and considerate in what can be a trying environment. Interesting Christmas activities.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 10 Feb 2026

    The Orchards is currently offering four weeks of respite care for the price of three, for a limited time. Ideal for families needing short-term support, our respite care offers personalised,...

  • 19 May 2025

    We honoured the 80th Anniversary of VE Day with a day filled with music, reflection and togetherness. At The Orchards, our beautiful home in Crewkerne, enjoyed this historic occasion with...

  • 10 Sep 2024

    The Orchards Care Home in Crewkerne was filled with joy and celebration as residents and staff came together to honor a remarkable milestone—the 100th birthday of our beloved resident, Eva....

Upcoming Events

There are no upcoming events for The Orchards.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Orchards.

Accreditations

There are no accreditations posted yet for The Orchards.

Meet the Team (4)

Ciprian Tarba
Ciprian TarbaJob Title:Interim Home ManagerJoined: 2026

Ciprian is the Interim Home Manager at The Orchards.

Jon Tiller
Jon TillerJob Title:Deputy ManagerJoined: 2018

Jon has worked in the care sector for over 15 years in a number of different disciplines, ranging from Dementia support, Mental Health and elderly care. Jon has achieved levels 2 and 3 in care and is currently working toward level 4, with a view to progressing to level 5.

Throughout his career, it has remained important to Jon to support those he cares for by improving and maintaining independence and the emotional well-being benefits that being independent can achieve. Jon strives to work alongside colleagues to encourage individuals to reach their potential.

It is important to Jon that a care home is welcoming with a sense of fun and joy - and a family atmosphere.

Jon enjoys all genres of music and toured the UK with his band. He likes to travel and seek new experiences that world cultures can offer.

Elly Wilkins
Elly WilkinsJob Title:Home AdministratorJoined: 2019

Elly joined Amica in 2019, bringing with her a background in administration and customer service.

The main thing that Elly loves about working at The Orchards is the strong, hard-working and fun team, together with the honour of getting to know and support all the lovely residents and their families.

Outside of work, Elly enjoys spending time with her family and Labrador Lily. She also enjoys gardening and reading.

Kerry Harriss
Kerry HarrissJob Title:Senior Activities Co-OrdinatorJoined: 2008

Kerry joined The Orchards as a Care Assistant in 2008 and holds a level 2 diploma in Health & Social Care.

She is now the Senior Activities Coordinator, which she loves, enjoying seeing the residents have fun and taking them out on exciting day trips.

Kerry enjoys her work at The Orchards and says that everyone feels part of one big team.

When she has some spare time, Kerry likes to spend time with her family and do jigsaw puzzles.

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