The Orchards

Orchard Lane, Crewkerne TA18 7AF
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9.7 73 Reviews
  • The Orchards, Crewkerne
The Orchards Nursing Home is a modern purpose-built care home located in the centre of Crewkerne.

The Orchards forms part of Amica Care Trust, a not-for-profit organisation which strives to provide exceptional care and support to people and their families.

The home has 45 bedrooms and provides round-the-clock nursing care. All rooms are ensuite and have telephone and television points. The spacious and airy bedrooms can be personalised with the residents’ own furniture to create a home-from-home environment. Within the home, there are comfortable lounge areas and a light dining room. The outside areas offer large secure gardens, ideal for an outdoor stroll.

Regular organised activities and outings are available to residents. The activities team particularly enjoy celebrating special days, where family and friends are welcome to attend. The town centre is just a short distance away with a variety of shops and restaurants.

The Orchards also offers a day care and respite care services. Call now or directly send a message to the home team to book your visit.
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Care Provided by The Orchards

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

Care packages are individually assessed and costed according to each person's needs.

These prices are only a guideline, please contact The Orchards to find out the exact price for your requirements.

Contact The Orchards to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Orchards to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sekhar Thananki (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (45)

Visiting

  • Visitors are welcome at any time

Parking

  • There are allocated parking spaces around the back of the home and disabled parking spaces outside the entrance to the home

The Orchards Reviews (73)

9.7

The Orchards has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years.
Over all time The Orchards has 73 reviews.

Overall Experience
  • 51
  • 20
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Date Published
  • 73
  • 9
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  • 15
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Reviewer Connection to The Orchards
  • 21
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  • 10
  • 5
  • 4
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  • 3
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  • 2
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  • 1
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Total of 73, showing 41-60
Review from T P (Daughter of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The visit was very friendly even though COVID restricts what you can and can't do. The staff were friendly from a distance.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you so much for your review and I am glad that you enjoyed your visit with your mother. The staff are working really hard to keep everyone's spirits up in these unprecedented times, and you having that reassurance is so important to us.
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Review from S M (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident of The Orchards for approximately 14 months. During this time she has been well cared for and protected. She is kept clean, warm and very well fed. Her room is adequate for her needs with a lovely outlook (sports field and trees). The staff are respectful, kind and they
work very hard for the residents, especially during a difficult and lengthy lockdown period. They have done wonders to keep everyone safe. The home is well-appointed, always clean and tidy and reception staff are helpful and welcoming.
It is my observation that The Orchards need more staff. Residents are kept waiting for too long to use the bathroom or to be returned to their rooms after being in the dining room or lounge which causes anxiety. Also, residents' bells must be answered promptly.
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Review from P S (Son of Resident) published on 9 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father has been in the care of The Orchards for over 3 years and I have always found the degree of care and consideration of the staff to be excellent. Father is well cared for and the staff have, on more than one occasion, gone way beyond the extra mile to be of assistance, and always maintain a friendly
and helpful manner. The home is clean, tidy and appears well run and provides a fine service to the community and care and consideration toward its residents and their families.
Reply from Ruth O'Dea, Home Manager at The OrchardsThank you so much for such a fantastic review, I will share your lovely comments with the team. I appreciate you taking the time to complete the review and share your experience.
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Review from P H (Son of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in very good care at The Orchards. Keep up the good work.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you, I'm glad you feel that your mother is well cared for. We strive to provide quality care for everyone.
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Review from Jill G (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has been amazing during COVID time. To not have had any symptoms from either staff or patients is outstanding.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for the lovely recommendation. The staff have been amazing and have worked hard to keep COVID out of the home.
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Review from Kate S (Daughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't sing the praises of The Orchards highly enough during this pandemic. All the staff have been wonderful, not only with the care they've given but also with keeping up the spirits of all the residents. They have managed to keep COVID out of the home altogether which shows just how dedicated and
professional they all are. This has been a very special home for my mother for many years and so is like an extension of our family. Thank you so much, all of you.
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Review from D H-S (Son of Resident) published on 18 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Orchards benefits from being a purpose-built care home with easily-accessed and well-equipped rooms and facilities. Day-to-day the home runs efficiently and caters well for the diverse range of needs both of its residents and those of their families. We are grateful to the home for the measures
it has taken to keep its residents safe during the corona-virus crisis.
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Review from J B (Son of Resident) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and cannot praise the staff enough.
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Review from Mary T (Wife of Resident) published on 22 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent 3 days at The Orchards for end of life care under the continuity care provision on discharge from hospital. From first contact to the end of the day, The Orchards provided care over and above anything my family were expecting. He was kept comfortable in a very pleasant room and my family
and I were cared for and nurtured through what could have been a very traumatic experience. He was able to die a good death, something we have reflected on with great thoughtfulness. My husband was a name of great faith and a Christian nurse at the end of his life blessed us all.
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Review from Jackie P (Daughter of Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted 3 years ago, the home has looked after him with true kindness and compassion facilitating his needs and ours. It has not been easy for any of us, but everyone has worked so hard to make the transition from home life to care home life as smooth as possible and with a good outcome.
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Review from S W (Resident) published on 21 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy here. The manager got me a fridge for my room. I like the food. Staff listen to me. I painted stones, shells and flags.
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Review from Diane E (Friend of Resident) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are amazing and have made what was quite a sad time for my friend, into a happy one. She is kept busy with lots of activities and especially enjoys her visits to the garden. I am thankful she is so looked after.
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Review from Terry F (Nephew of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to move my aunt from a care home because she was very unhappy so we were nervous about finding a new home, she moved into The Orchards in January 2020 and has gone from strength to strength. She is a naturally friendly, chatty lady and it has been lovely to see her settle in and make friends,
her visitors think she hasn’t been looking as well for a long time.
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Review from R C (Wife of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always found the management and staff friendly and if any problems arose they are always helpful.
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Review from L D (Granddaughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The first time I visited my Nan in The Orchards it felt like a rabbit warren, trying to remember where her room was! However, the premises did not feel gloomy or rundown in any way. The staff are always smiling and the place is cheerful! There are so many activities my Nan could do despite lockdown,
and it has been great to see her getting involved. Nan loves her food and has always praised the meals!
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Review from Sophie R (Granddaughter of Resident) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly place, support is there for the family and my nan when needed, my nan didn't want to go into a nursing home but she's always felt welcome and felt that it's her home which made it so much easier for her when she moved in. Carers do an amazing job no matter how hard it can be.
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Review from K T (Son of Resident) published on 2 July 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, my mum enjoys her stay at The Orchards. Her main concern is the lack of food choice, (she loves fish). Mum said all the staff are helpful and cheerful. As mum is self-funding, I think her cost is too high.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsThank you for your feedback, it is very much appreciated to enable us to make improvements to our service. We will look into your mums food choices.
We use a dependency tool and cost of care calculator to ensure that the care costs reflect each residents needs. As a not for profit charity we reinvest any small surpluses back into providing the best care for our residents.
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Review from D C (Husband of Resident) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff, in general, were superb although working under a heavy load, some of the hygiene needed attention, as regards toilets and bathrooms, overall though some staff went the extra mile to make my wife happy. The medical side also needed attention, talking to and understanding the residents needs
more and involving the GP's visits more often.
Reply from Keren Wilkinson, Chief Executive Officer at The OrchardsWe have taken your comments on board and put measures in place to ensure that we have improved in these areas. We always welcome feedback as this helps us to improve our service.
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Review from Jane C (Wife of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quality of care given comes from the top of any organisation and in this case, with the Manager at the helm, I find it is excellent.
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Review from M S (Daughter of Resident) published on 11 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum received the best care and attention whilst living at the orchards. The staff were always cheerful and professional and always treated Mum with dignity and respect, they treated her as an individual and kept her spirits up. We were always informed of any health changes and visits from GP's etc.
We moved mum to The Orchards from a previous home that she had been in and it was the best decision we could have made regarding her care. When Mum was reaching the end of her life, the care and compassion shown to her and us as a family was excellent, nothing was too much trouble, even when we had family members visiting at all hours, for this, we can not thank them enough.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for The Orchards is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.801 for The Orchards is calculated as follows: ( (145 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 176 Ratings = 4.801
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for The Orchards is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 27 Feb 2026

Availability can vary from time to time, so it's always best to contact the home directly to find out more. We can help you decide what would be the best solution for you and/or your loved one.

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Awards / Recognitions (0)

Meet the Team (4)

Sekhar

Sekhar Thananki

Job Title: Home Manager Joined: 2026

Sekhar is the Manager at The Orchards.

Jon

Jon Tiller

Job Title: Deputy Manager Joined: 2018

Jon has worked in the care sector for over 15 years in a number of different disciplines, ranging from Dementia support, Mental Health and elderly care. Jon has achieved levels 2 and 3 in care and is currently working toward level 4, with a view to progressing to level 5.


Throughout his career, it has remained important to Jon to support those he cares for by improving and maintaining independence and the emotional well-being benefits that being independent can achieve. Jon strives to work alongside colleagues to encourage individuals to reach their potential.


It is important to Jon that a care home is welcoming with a sense of fun and joy - and a family atmosphere.


Jon enjoys all genres of music and toured the UK with his band. He likes to travel and seek new experiences that world cultures can offer.

Elly

Elly Wilkins

Job Title: Home Administrator Joined: 2019

Elly joined Amica in 2019, bringing with her a background in administration and customer service.


The main thing that Elly loves about working at The Orchards is the strong, hard-working and fun team, together with the honour of getting to know and support all the lovely residents and their families.


Outside of work, Elly enjoys spending time with her family and Labrador Lily. She also enjoys gardening and reading.

Kerry

Kerry Harriss

Job Title: Senior Activities Co-Ordinator Joined: 2008

Kerry joined The Orchards as a Care Assistant in 2008 and holds a level 2 diploma in Health & Social Care.


She is now the Senior Activities Coordinator, which she loves, enjoying seeing the residents have fun and taking them out on exciting day trips.


Kerry enjoys her work at The Orchards and says that everyone feels part of one big team.


When she has some spare time, Kerry likes to spend time with her family and do jigsaw puzzles.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards to verify any information. View our terms and conditions. The Orchards has an Enhanced Service - more info.