The Orchards

My husband is so well looked after. The nurses and carers are brilliant with him. They relay care about his wellbeing and when I visit, the carers and nurses always make me feel so welcome. My husband looks so content and cared for.

My dear friend was extremely well looked after at The Orchards. She was always treated with dignity and respect by all the staff who cared for her. She moved from another care home where she had been very unhappy and immediately felt at home there. The staff involved her in activities and were often popping into her room for a chat so she never felt lonely. She was visited by a hairdresser regularly and even had her finger and toenails painted. Little touches meant a lot to her. The Orchards has a warm cosy feel to it, a home from home and l would have no hesitation in recommending it to anyone looking for a suitable care home for their loved ones.

The Orchards cared for my friend for the last 18 months and I cannot thank them enough for the care and compassion all the staff had for not only my friend, but also for me. During the height of the epidemic, they did all they could to keep the residents safe and to ensure, where possible, contact could be maintained, when safe to do so. She made many friends among the staff, who I felt went above and beyond to ensure that she was well cared for and happy. Any activities organised still included her, even though she was unable to leave her room, as they brought it to her. There was always something going on to keep the residents occupied. When my time comes, I would be happy to reside there.

I cannot thank The Orchards for the care and compassion that have given and continue to provide for my husband. Since arriving in November 2020, his general health has improved. During my visits, he always appears happy and contented. He joins in with the many activities they provide, and looking on Facebook at the photographing evidence is lovely! Our children have not seen their Dad for six months, couldn't believe how well he was doing considering all he has been through. The staff are very friendly and helpful and always notify me immediately if there has been a cause for concern.

My sister is looked after by all the staff so well. It's always a pleasure to visit her.

Mum is very happy at The Orchards, has been there over 2 years. She is well looked after and likes the food.

Very well organised. All staff seems very caring and friendly and very helpful.

Mum came into The Orchards about 2 years ago. She has been looked after very well in all that time and has settled in really well. The carers are all very kind to my mum and treat her with respect, compassion and kindness. We, as a family, are very happy with her care.

The visit was very friendly even though COVID restricts what you can and can't do. The staff were friendly from a distance.

It is my observation that The Orchards need more staff. Residents are kept waiting for too long to use the bathroom or to be returned to their rooms after being in the dining room or lounge which causes anxiety. Also, residents' bells must be answered promptly.

Father has been in the care of The Orchards for over 3 years and I have always found the degree of care and consideration of the staff to be excellent. Father is well cared for and the staff have, on more than one occasion, gone way beyond the extra mile to be of assistance, and always maintain a friendly and helpful manner. The home is clean, tidy and appears well run and provides a fine service to the community and care and consideration toward its residents and their families.

My mother has been in very good care at The Orchards. Keep up the good work.

The home has been amazing during COVID time. To not have had any symptoms from either staff or patients is outstanding.

I can't sing the praises of The Orchards highly enough during this pandemic. All the staff have been wonderful, not only with the care they've given but also with keeping up the spirits of all the residents. They have managed to keep COVID out of the home altogether which shows just how dedicated and professional they all are. This has been a very special home for my mother for many years and so is like an extension of our family. Thank you so much, all of you.

The Orchards benefits from being a purpose-built care home with easily-accessed and well-equipped rooms and facilities. Day-to-day the home runs efficiently and caters well for the diverse range of needs both of its residents and those of their families. We are grateful to the home for the measures it has taken to keep its residents safe during the corona-virus crisis.

Excellent care and cannot praise the staff enough.

My husband spent 3 days at The Orchards for end of life care under the continuity care provision on discharge from hospital. From first contact to the end of the day, The Orchards provided care over and above anything my family were expecting. He was kept comfortable in a very pleasant room and my family and I were cared for and nurtured through what could have been a very traumatic experience. He was able to die a good death, something we have reflected on with great thoughtfulness. My husband was a name of great faith and a Christian nurse at the end of his life blessed us all.

My father was admitted 3 years ago, the home has looked after him with true kindness and compassion facilitating his needs and ours. It has not been easy for any of us, but everyone has worked so hard to make the transition from home life to care home life as smooth as possible and with a good outcome.

I'm happy here. The manager got me a fridge for my room. I like the food. Staff listen to me. I painted stones, shells and flags.

The staff here are amazing and have made what was quite a sad time for my friend, into a happy one. She is kept busy with lots of activities and especially enjoys her visits to the garden. I am thankful she is so looked after.