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- Pondsmead Nursing & Residential Home







Pondsmead Nursing and Residential Home cares for more than 60 elderly residents, offering short and long stay care where required as one of Somerset's most invaluable care facilities in light of the area's high elderly population.
The home is designed for easy mobility and comfort, offering spacious lounges, assisted bathrooms, expansive gardens and lifts to all floors; a superb environment for rehabilitation as well as long-term care.
Residents enjoy round-the-clock care and...
Care Provided by Pondsmead Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.
Contact Pondsmead Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avon Care Homes Ltd
- Private Owned
Person in charge
- Rachel Herniman(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Pondsmead Nursing & Residential Home Reviews (48)
Pondsmead Nursing & Residential Home has a Review Score of 9.6 (9.578) out of 10, based on 16 reviews in the last 2 years.
Over all time Pondsmead Nursing & Residential Home has 48 reviews.
The staff are very good. Very helpful. They are clean.
Thank you for your kind review. We are delighted to hear that you find our staff helpful and that you are happy with the cleanliness of the home. Your feedback is greatly appreciated and will be shared with the team
Pondsmead is a fantastic home for me. Staff are great, from cleaners, chefs, kitchen staff, management, everyone. The building is great and grounds, I think I have the best view from my room. Food is great, activities ladies come with great ideas, not to mention the entertainers we have. Easy to wheel myself around.
Thank you for taking the time to leave a review for Pondsmead Nursing Home. It is important to us that residents and their family members feel welcomed and supported. I will share your kind comments with the team, thank you on behalf of all of us here.
Every member of staff I've come into contact with has been genuinely caring, friendly and professional, the staff are a major asset at pondsmead.
Mum is happy, settled in remarkably and has been made to feel at home and comfortable.
Lovely building and grounds.
I will say the exterior of the building could do with a little maintenance.
Thank you for your lovely feedback. We're so pleased to hear your mum is happy, settled, and feels at home, and that our team has made a positive difference. Your kind words mean a great deal to us
Very very good
We are so pleased to hear that your friend has settled well and that you have seen such positive improvements in her mental and physical wellbeing. It is lovely to know that our team have helped her feel comfortable, supported, and cared for. We will pass on this great review to our staff.
My aunt has been a resident at Pondsmead for two years. She is very happy and settled at Pondsmead - she often tells me how much she likes living there, how friendly and helpful the staff are, and how much she likes her room. Whenever we visit, we've always been made very welcome. Pondsmead has been wonderful for my aunt.
Thank you for your kind words. Were delighted to hear your aunt is so happy and settled, and that you always feel welcome when you visit. Your feedback means a great deal to our team.
Warm and welcoming, made to feel comfortable immediately in my room. Staff are all, without exception, helpful and always go out of their way to help you. I'm very happy and comfortable there.
Thank you for your lovely feedback. We're delighted to hear you felt welcome and comfortable from the start, and that our team have been helpful and supportive. Your happiness means a great deal to us.
I enjoy living here, my room is how I like it, and I have a lovely, newly done bathroom. I enjoy the activities, particularly singers, outings and hymns and prayers. The food is excellent.
Thank you for your kind feedback. We're so pleased to hear that you're happy living with us and enjoying your room, activities, and outings. It's also wonderful to know you're enjoying the food! Your comments mean a great deal to our team.
I am very pleased with the way you look after my dad. Also thank you for looking after my mum on her last days before she passed away in May. The staff are very helpful, you only have to ask and they will try to help.
Thank you for your kind words. Were pleased to hear youre happy with your dads care, and it was a privilege to support your mum in her final days. Your feedback means a great deal to our team.
Dad formed good relationships with most of the staff which as a family was invaluable.
Sadly dad passed away in September but I've been told that his immediate carers still miss him, which shows the compassion and care they gave him.
Thank you so much for your kind words. We are truly grateful that your dad felt supported and formed such meaningful relationships with our team. It was a privilege to care for him, and he is very much missed by the staff who knew him so well.
Respite care provided for parents in their 90s was so good they have gone into care permanently.
Thank you so much for your kind feedback. We're delighted to hear that your parents felt so comfortable and well cared for during their respite stay that they chose to make it permanent. It's a privilege to support them, and we're so pleased they've made our home theirs.
The staff are all kind, understanding and helpful. Great access to medical care. Beautiful setting. Facilities are good. Flexibility with visiting and managed various complications discreetly and professionally.
Thank you for your kind words! We're glad you found our staff supportive, the care excellent, and the setting and facilities to your liking. Your feedback means a lot to us.
The facilities and the rooms are clean, well maintained and the cleaning staff work very hard to keep it that way.
The management have been readily available and extremely professional, especially when dealing with our particular family issues.
I can't fault this home
Thank you for your kind words. Your appreciation means a great deal to our team, and we're grateful for the trust you placed in us.
I have now been at Pondsmead for 18 months and I am very happy to call it my home. My delightful room is comfortable and cosy and overlooks part of the garden where, at my request, some new plants have recently been added. All the staff work hard and must get very tired but they are always cheerful and friendly, and show great patience towards the more challenging residents. I have always received respect and kindness and I endeavor to treat them in the same way. Being in my 80s I have a number of older friends, and I have recommended Pondsmead to them all!
Thank you so much for your heartfelt review. Were truly delighted to hear that Pondsmead feels like home to you after 18 months. Its wonderful to know youre enjoying your cosy room and the view of the garden were so pleased we could add the new plants you requested.
Friendly, compassionate, professional staff who treated us all with respect as individuals and as a family. They accommodated Dad's needs and he has settled extremely quickly in a safe, enjoyable environment. Would highly recommend.
Thank you so much for your kind words! We're delighted to hear that your dad has settled in so quickly and comfortably. Our team takes great pride in providing personalised care and creating a welcoming environment for both residents and their families. Your recommendation means a lot to us, and...
Mum has been in Pondsmead since 2021 and has been very happy. She has been very happy the whole time. The staff are great, so helpful and kind and they make Mum's stay really comfortable. It is such a relief to know she is in safe hands.
Thank you for sharing such lovely feedback! We're so pleased to hear that your mum has been happy and comfortable at Pondsmead since 2021. Our team is dedicated to providing a caring and supportive environment, and it's wonderful to know this has given you peace of mind. Your kind words mean so...
The staff that take care of him, are kind and treat him with respect, they always have a smile on their face and spend time with the residents.
My husband enjoys walking outside in the gardens.
Thank you so much for providing us with such positive feedback. We will pass this on to the staff.
Mum tells me she loves it there. The staff are friendly, the food is nice and she is enjoying the activities. She seems to have settled in better than we expected and is happy to take part in the activities on offer.
It is an absolute pleasure to have your mum with us. I will pass all the lovely comments to the staff.
She seems a lot happier in herself since being at the home and is also a lot more active. The staff are always friendly and are keen to greet and update us.
Thank you so much for such lovely comments. It is a pleasure to have your mother-in-law with us. I will pass on these messages to the staff.
The home is always welcoming as are the staff when we visit, and her room clean light and cheerful.
Thank you for such kind comments. I will ensure the comments are passed on to the staff.
Friendly and caring staff. Nothing seems to be too much trouble for them. The home is situated in pleasant surroundings. My mother was reluctant to go into care, but now seems to be content and settled at Pondsmead.
Thank you so much for your kind and caring words. Our team always try to go above and beyond where they can and I will pass these amazing comments to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pondsmead Nursing & Residential Home.
There are no upcoming events for Pondsmead Nursing & Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pondsmead Nursing & Residential Home.
Accreditations
There are no accreditations posted yet for Pondsmead Nursing & Residential Home.
Meet the Team (1)

At Pondsmead, our care is entrusted to Rachel, an accomplished professional with a Nursing Degree and a distinguished background in high-quality care.
Rachel leads with quiet compassion and unwavering dedication, setting an exceptional standard defined by clinical excellence and genuine human connection. She creates an atmosphere of calm assurance, where every resident is treated with the utmost dignity, discretion, and personalised attention.
Under her guidance, a handpicked team of professionals deliver care that goes far beyond expectations, where every detail is thoughtfully curated, and every individual's needs are met with sensitivity and grace.
At Pondsmead, this seamless blend of expert care and refined hospitality ensures a truly exceptional living experience.
Frequently Asked Questions about Pondsmead Nursing & Residential Home
What types of Care is Pondsmead Nursing & Residential Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pondsmead Nursing & Residential Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Pondsmead Nursing & Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Pondsmead Nursing & Residential Home to the centre of Radstock?
5.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pondsmead Nursing & Residential Home to verify any information. View our terms and conditions. Pondsmead Nursing & Residential Home has an Enhanced Service -more info.