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- Pondsmead Nursing & Residential Home







Pondsmead Nursing and Residential Home cares for more than 60 elderly residents, offering short and long stay care where required as one of Somerset's most invaluable care facilities in light of the area's high elderly population.
The home is designed for easy mobility and comfort, offering spacious lounges, assisted bathrooms, expansive gardens and lifts to all floors; a superb environment for rehabilitation as well as long-term care.
Residents enjoy round-the-clock care and...
Care Provided by Pondsmead Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.
Contact Pondsmead Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avon Care Homes Ltd
- Private Owned
Person in charge
- Rachel Herniman(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Pondsmead Nursing & Residential Home Reviews (48)
Pondsmead Nursing & Residential Home has a Review Score of 9.6 (9.578) out of 10, based on 16 reviews in the last 2 years.
Over all time Pondsmead Nursing & Residential Home has 48 reviews.
Her room is comfortable and homely and she now looks forward to lunch in the dining room and afternoon activities which she enjoys. She is booked in for an afternoon trip to Wells to the market and coffee etc in May and today has gone in an ambulance arranged by the home to audiologists so she is being well looked after in all aspects.
Importantly the carers are performing regular exercises as directed by the physio so she may be able to walk again. This is as important for her psychologically as well as physically.
The transition from life with her family is not easy but Pondsmead is trying their best and dealing well with her frustrations.
Overall a big thank you to all of you for your long hours, hard work and care.
Thank you so much for your kind feedback. I will pass this feedback on to the staff.
After viewing several nursing homes around the area, Pondsmead was our first choice. My mum-in-law moved in in August, her care has been outstanding, they have made her feel comfortable and involved, so far we are a very happy family. Thank you to all staff involved.
Thank you so much for your kind words. We are thrilled to have your mother-in-law staying with us. I will pass this onto our staff. Thanks once again.
My aunt moved into Pondsmead in April. It was a big move for her as she lived not in the area but wanted to be closer to family. The staff went out of their way to welcome her. She has a lovely large ensuite room with a beautiful view. I feel happy that she is well cared for and I can relax in the knowledge that her medical needs are monitored. The staff and management are all very friendly and approachable.
Thank you for such kind words we really appreciate the feedback. I will pass on all your kind comments to the staff.
Mum was sent to Pondsmead after a lengthy stay in hospital and limited mobility. She was very worried about going into a care home. Everyone there made her feel very welcome, the carers were super (Actually care) Everything was taken care of. Good nursing and a doctor when needed. Lovely setting in the countryside. Gradually she has become more mobile, was very sad to leave everyone at Pondsmead but a vacancy had come up at a home more local to where she lived. I think that she still keeps in touch with those that she had befriended.
Thank you for such kind words. We enjoyed having your mum here and being able to look after her was a privilege. We aim to do as much as we can here at Pondsmead to make someone's stay, however long it may be, as best as it can. I will pass on all your kind words to the staff and wish your mum the very best at her new home.
Mum's from is more than adequate for her needs. Thankfully, Mum is still with us and is enjoying her stay at Pondsmead, especially the numerous activities.
All in all, a positive with reassuring management and staff.
Thank you for all your kind words. We strive to provide the best care we can for our residents. Thank you again I will pass on all your lovely comments.
My mum has been a resident in Pondsmead since September 2021. The care of the staff has been wonderful. The way in which staff get to know residents is lovely to see, and the very low turnover of staff has meant my mum has received consistent care from staff who knew her well. Staff are always observant of privacy - never walking into a room without knocking first - so respectful. One of the standout features for both of us has been the activities coordinator here and all the work she tirelessly and enthusiastically does to ensure stimulating, relevant and interesting events, activities, outings, one-to-one time with different residents, acts of worship, pottery, animals being brought in for residents to hold - the programme is first class and Pondsmead should be extremely proud of their commitment to residents in this area. The ethos of the home is to accommodate a variety of ages and mobility of residents - Mum, at a young 66, settled in really well.
Thank you for your kind words, we always strive to deliver personalized care to our residents and maximize their quality of life, as well as making all of the friends and relatives feel welcome. I will pass on your compliments to the staff, I know they will really appreciate it.
My grandpa was in Pondsmead for over 6 months. He was looked after by very kind staff and he built up some good relationships. When I visited I was made to feel welcome. He had a lovely room and he was fed very well, he really loved the food there especially the home made puddings! The staff went over and beyond to make him happy.
Thank you for your kind words. We are glad your granpa enjoyed the food and the home made puddings. We are also happy to hear that you felt welcomed as we strive to make everyone feel welcome and comfortable. I will relay your lovely comments to the staff.
My dear Mum was transferred to Pondsmead Nursing Home on 25.4.22 from hospital. Mum required nursing care. On arrival, Mum asked her nurse where her husband was? I was shocked by the nurse's reply, she told Mum "this is your home now". I was so upset when the nurse told me this, my poor Mum should have been told that her husband was coming to see her the next day as he was. My Dad is also very upset by the nurse's comment. How absolutely awful to tell someone with vascular dementia this. I would always explain to Mum any changes, which I did but of course, sometimes she would forget. I don't feel my Mum was cared for correctly during her very short stay, by the 1.5.22 she was rushed back to hospital in an ambulance. She was extremely dehydrated when I arrived, (only hours later) her diabetes had not been controlled at all. This home hadn't cared for my dear Mum in the way we had hoped, care standards fall far below any Mum received within the NHS.
I want to assure you that we take these concerns very seriously and this is not the resident or family...
Stunning location with fantastic facilities, and wonderful staff. The manager was always incredibly welcoming to us when we arrived and gave honest feedback on how my friend was doing. I can not recommend this care home enough.
It's very good, takes care of all my needs. The manager is very helpful and the staff are very understanding and caring.
Thank you for your kind words. It is a pleasure having him with us at Pondsmead.
The same staff have been there since my mum arrived a year ago; which is always a good sign.
My mum has been well looked after and treated with dignity, care and love.
A beautiful home with the kindest staff. Dad is so settled and very well looked after. I would highly recommend Pondsmead Nursing and Residential Home.
My mother has been in the home since July 2018, she is cared for by excellent staff, with friendly care. She is kept clean and tidy, as is her room and other facilities. She is happy there and enjoys the entertainment. The food is of an excellent standard as I know first hand as I occasional join her for lunch, in the dining room, which is like some first-class hotel.
Staff are friendly and polite. I've had lunch with my Nan at the home many times, the food is lovely. I would highly recommend families to do this too.
Pondsmead is a very lovely care home for my mum. She is always very warm, comfortable and very well looked after.
The care at Pondsmead was second to none. The staff were polite and courteous at all times and treated my friend with the utmost respect and dignity ensuring that her needs were met. The Manager was open, transparent, warm and friendly and could regularly be seen and heard on the floor interacting with the staff and residents. A very big thank you.
Nothing was too much trouble and the staff from the cleaners up to the manager were first class.
I would have no hesitation in recommending Pondsmead Nursing & Residential home to anybody.
Well done to all.
Overall a pleasant stay was enjoyed. Nothing quite like being in your own home.
Emergency respite was needed for one week only. The Manager visited at home and was very friendly and approachable. He was reassuring to my mother and promised her she would be able to have her hair done at the nursing home - which was important to her. He was true to his word and this did take place. I found staff friendly and helpful and my mum said she would be happy to return again if need be.
The majority of carers are kind and thoughtful and do their best to accommodate the needs of residents requiring exceptional assistance. The nursing staff are very good and offer professional, clinical help without the assistance of district nurses. Medical assistance is available on a routine and emergency basis from the local GP surgery situated in the same grounds as the care home.
The senior staff and management are professional, approachable and responsive. On the whole, we were happy with the care and professional attention that was given to our elderly and disabled relatives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Pondsmead Nursing & Residential Home.
Meet the Team (1)

At Pondsmead, our care is entrusted to Rachel, an accomplished professional with a Nursing Degree and a distinguished background in high-quality care.
Rachel leads with quiet compassion and unwavering dedication, setting an exceptional standard defined by clinical excellence and genuine human connection. She creates an atmosphere of calm assurance, where every resident is treated with the utmost dignity, discretion, and personalised attention.
Under her guidance, a handpicked team of professionals deliver care that goes far beyond expectations, where every detail is thoughtfully curated, and every individual's needs are met with sensitivity and grace.
At Pondsmead, this seamless blend of expert care and refined hospitality ensures a truly exceptional living experience.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pondsmead Nursing & Residential Home to verify any information. View our terms and conditions. Pondsmead Nursing & Residential Home has an Enhanced Service -more info.