Amesbury Abbey

Mission accomplished!

My mother died in Amesbury Abbey in February 2020. She had been a resident for 7 years and we could not have wished for better care for her. The whole atmosphere at Amesbury Abbey is one of a caring and warm home and she was given great quality care and treated with dignity and respect. We are so grateful for the professional and friendly way in which she was cared for in the final years of her life.

Excellent care - staff without exception are kind, patient and professional.

All residents are treated as individuals with care tailored to individual needs, promoting self-care and confidence.

During my time at Amesbury Abbey Nursing Home, from what the residents have told me, they are well looked after and the staff are fantastic, helpful, kind and considerate. The carers and nurses are a real credit to the home. The building is homely and inviting with a garden that can be enjoyed by the residents. The daily activities are exemplary, there are a range of activities that accommodate for everyone. The food there is appetizing and has amazing tastes! There is always a choice in what you can have. I wouldn't hesitate to recommend Amesbury Abbey Nursing Home.

My experience has been very positive. Management and staff are extremely supportive. The level of care is exceptional and cannot fault it. Activities are varied and events include family members. Can't praise Amesbury Abbey highly enough - father has thrived.

Excellent. The staff are always so warm and welcoming, with genuine concern to make you feel comforted. Really warm ambience to the whole place. Very high standard of care towards residents with many stimulating activities to take part in.

I feel free and happy and able to discuss any problems I may encounter with great understanding and actions. It's an absolute pleasure to be here for as long as it's possible.

My parents came to Amesbury as one of them had fallen and become wheelchair bound. It wasn’t what they had intended. However, the kindness shown to them by the carers, the kitchen team, the admin team and the manager, made them feel at home very quickly. They are shown huge kindness and respect and they really have become fond of the lovely people who go the extra mile, to look after them day and night. They enjoy the lovely food, the parties arranged for any and every occasion and the get-togethers in the drawing room. They enjoy the other residents. It is lovely for my sister and me to see them content and well cared for.

The care my father receives is exemplary. My father had a massive Stroke three years ago and is unable to speak, swallow or move. He is therefore highly vulnerable and has limited capacity to communicate his wishes. The Nursing team interpret my father's wishes promptly and with kindness. My brother and I are most grateful for the care and attention he receives. I have no doubt that my father is in the best possible environment for his needs. The care team and the support staff are kind and I know my father has a good relationship with all the staff.

The standard of accommodation and care is excellent and I would have no concerns recommending The Abbey. One major omission is the lack of free WiFi for residents which makes communication difficult, particularly for family members who are located overseas. Access to free WiFi should be automatically available for Abbey residents and included as part of the fees as there is an expectation that internet services are available across the board in the 21st Century.

There needs to be more thought given to providing meaningful activities for residents, especially those who have lost a partner and feel lonely and don't have family nearby. The activities program needs to be revamped and upgraded to provide more interactive and mental stimulation for residents. Upgrading the movie library would be a start! Contact with local preschools, primary schools would be a good first step for those residents who miss contact with grandchildren and great-grandchildren, especially at Christmas.

My mother instantly took to Amesbury Abbey Nursing Home; she was given a warm welcome and every effort was made to engage her and make her feel at home. My sister and I are hugely relieved that our beloved Ma is content, safe and in efficient, professional hands. The staff are exemplary and clearly know how to "care" (especially when my Ma's fear of being fragile and old has made her inadvertently slightly impatient or brusque!). Amesbury has a wonderful convivial atmosphere. I highly recommend Amesbury and hope, that when I am elderly, I can live there.

During her time at the Abbey, she has received a high level of care. The staff are very friendly and take a great deal of time to get to know residents, as a result, I feel that she is within a family environment despite the necessity of being in a nursing home. Family is welcomed and we also feel the kindness extended to us. The food is good and plentiful and the grounds are beautiful and highly maintained. It is always difficult to assess the happiness of a resident within a care home as obviously they would prefer to be living a more independent life but as that is not possible past a certain stage of ageing, then Amesbury Abbey offers the best quality of life in beautiful surroundings, cared for by good staff and management. I am very happy with the care that my mother receives.

My Aunty has been a resident at the Amesbury Abbey Nursing Home for almost 11 months and has never regretted her decision to move. She felt at home the moment she came through the door which was a delight to see.

She absolutely loves her accommodation and enjoys having her own rooms to entertain visitors with all her wonderful memories of bygone days in Amesbury over a cup of tea.

The staff are always attentive and helpful making my Aunty and her guests feel welcome. Nothing is too much trouble.

When the weather and Aunty's back permit we love taking her on walks around the beautiful gardens which she thoroughly enjoys. It is a comfortable walking distance to the town centre so on occasions we take her there to look around the shops and stop for a cuppa and piece of cake at the local bakery.

We and my Aunty all agree it was the right decision for her to move to the Abbey, where she feels safe, secure and well cared for, but most of all 'At home'.

My Aunty (in-law) has been extremely happy living at the Amesbury Abbey Nursing home. Leaving her own home was a very hard decision for her to make but she has not once regretted making the move.

From the moment she moved in the staff have made her feel comfortable and well cared for. The accommodation is superb and she was able to bring enough of her own furniture with her to make it feel like home. Her favourite seat is by the window with views across the well maintained gardens.

My Aunty finds the food very good and particularly loves the cakes and puddings! Not surprisingly she has put on weight which, in her case, is good to see.

All the staff at the Abbey have been very helpful and attentive whilst providing all the nursing and general care she now needs. It is very comforting to know my Aunty is so well cared for and is happy and content in her new home.

I would have no hesitation in recommending this nursing home to another friend or relative.

My Ma became a resident aged 97 after a bad fall. Three years later she has just celebrated her 100th Birthday at Amesbury Abbey, enjoying a tea party in the beautiful grounds with 23 family, and in good health! Her rooms are full of her own familiar bits, and we are able to pop in any time.