This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cedars Care Home (Salisbury) has a Review Score of 9.7 (9.700) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Cedars Care Home (Salisbury) has 91 reviews.
Review from Gemma P (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for such a lovely review of Cedars which really does depict our image. We are proud to have a family approach within the home and your kind words will be fed back to our community.
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Review from Rachel R (Daughter of Resident) published on 15 February 2023
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5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for such kind words. Your mother was well-loved and will be truly missed. The staff will always remember the giggles they shared with her and joining in with her socialising in the lounge. We are honoured to have been part of her life's journey and she will always be a part of our community.
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Review from Kim M (Daughter of Resident) published on 31 January 2023
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5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Hi Kim,
Mum has settled in well and is such a joy to care for. Thank you for such lovely words, we are so lucky to have our home situated on such beautiful grounds. Mum really is a part of our Cedars family already.
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Review from L B (Daughter of Resident) published on 12 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you, for giving such a lovely review of our beautiful home. Activities are created to be person-centred to ensure all of our residents enjoy quality activities. I will feedback to the team and our activities coordinator on what a great job they're doing!
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Review from C W (Friend of Resident) published on 2 November 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for such lovely words; we value your feedback, and I will relay it back to the team.
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Review from Helen V (Daughter of Resident) published on 5 September 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for you lovely words. As the manager of The Cedars I am so proud of such an amazing team and they work so hard to ensure all residents and relatives get the care and attention they deserve. We are one big family and grateful to have you as part of it!
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Review from Kenneth C (Son of Resident) published on 21 July 2022
Submitted via Postal Card •
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Overall Experience
2.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
Hello, we thank you for your honest feedback and value your thoughts on your overall experience. I understand your frustration in regards to the home in the last three years mum has been a service user. We have had a large recruitment drive and we now have a soild team of support staff who are family orientated and receptive of the residents' needs.
As the manager of the home, I am pleased you have seen a vast improvement in the care being given. I will continue to work with yourselves; and others, to build a home from home for all residents.
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Review from J V (Son of Resident) published on 18 April 2022
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Overall Experience
4.0 out of 5
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Review from S Y (Nephew of Resident) published on 4 April 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Sam Humphries, General Manager at Barchester Cedars Care Home (Salisbury)
It's so nice to hear your aunt had a lovely birthday. I am glad you had such a lovely day and you were all included, made to feel special. I will pass on your thanks to all of the staff.
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Review from R A (Granddaughter of Resident) published on 30 November 2020
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Overall Experience
4.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for your kind words. We love what we do.
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Review from Carl N (Nephew of Resident) published on 23 October 2020
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Overall Experience
4.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Many thanks for the review, the staff team here are always willing to assist to ensure the residents are comfortable and happy in their stay with us.
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Review from D P (Resident) published on 1 October 2020
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5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for your review. The staff always aim to be warm and welcoming.
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Review from Terri T (Resident) published on 1 October 2020
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5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for your review. We like to think all residents feel its home from home.
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Review from David G (Son of Resident) published on 25 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
We aim to provide a first-class service to all our residents and value all feedback. Thank you.
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Review from Ann B (Wife of Resident) published on 25 September 2020
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for your lovely words, as you have said the care staff take pride in what they do and love the residents and give great care.
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Review from Lisa F (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Our staff aims to be friendly and caring to all our residents. Thank you for your kind words.
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Review from R F (Son-in-law of Resident) published on 25 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
We are really looking forward to opening our doors again when lockdown rules have relaxed. We love having visitors and appreciate the warm and friendly welcome we get from our visitors. We will always strive to be the best and most caring home in the area.
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Review from A S (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Thank you for your review. Our residents are our priority for our service delivery.
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Review from Alfred R (Friend of Resident) published on 22 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
Many thanks for your great review. I'm glad you feel you have had a 5-star service. We aim to please. Regards
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Review from Barry N (Son of Resident) published on 18 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jo Pattison, General Manager at Barchester Cedars Care Home (Salisbury)
I am really pleased you have enjoyed the Garden visits, we aim to ensure all visitors and residents are safe and well whilst enjoying quality time together.
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The Review Score of 9.7 (9.700) out of 10 for Barchester Cedars Care Home (Salisbury) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.700 for Barchester Cedars Care Home (Salisbury) is calculated as follows: ( (215 Excellents x 5) + (12 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 250 Ratings = 4.7
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cedars Care Home (Salisbury) is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jul 2021
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Job Title: General Manager
Joined: 2023
Hello,
I qualified as a nurse in 2009. I started my career back home in India for a few years before coming to the UK in 2013. I quickly found my passion for elderly care and felt a great sense of achievement when helping others live to their best potential. When the residents smile and see them happy, I know the team has done a fantastic job in enriching their lives.
I have worked as Head of Care and Deputy Manager for a few homes around London and in Hampshire. I believe I can keep up my good work to keep my residents and their loved ones happy & comfortable. I have always made a good relationship with all the multi-healthcare professionals for the well-being of my residents.
I love being out in nature and driving around in my spare time. My little one keeps me busy, the rest of the time.
Looking forward to meeting you all.
Job Title: Deputy Manager
Joined: 2024
My name is Michelle. I started my nursing career slightly later in life. I studied at Bournemouth University and after qualifying went to work in Bournemouth Hospital on the stroke unit. I became a specialist stroke assessor nurse before stepping out into nursing homes. I progressed from a senior nurse to deputy, to clinical manager and general manager before joining Barchester. I thoroughly enjoy all aspects of nursing and love that you are helping someone at their most vulnerable have the most fulfilling life possible whilst supporting all of their needs where they require it. I am especially passionate about end-of-life care and ensuring that the person and their family have the support and comfort that they require at what can be a very upsetting and distressing time for all.
Job Title: Registered Nurse
Joined: 2024
I am a compassionate healthcare professional with an MSc in pre-registration nursing (Adult Health) and about a decade’s experience in the healthcare profession. What I value most in my work is making a meaningful difference in the lives of residents, collaborating within a supportive team and finding purpose in providing compassionate care within a stable and fulfilling career.
Outside of my professional life, I prioritise personal growth and stress relief through meditations and I’m currently incorporating running into my routine. I also enjoy reading, learning new skills, watching discovery and documentary films and travelling.
Job Title: Registered Nurse
Joined: 2024
I qualified as a nurse in 2004 and have worked in the care sector ever since. I joined the Cedars in spring 2024. I really enjoy my work caring for the elderly. I get enormous job satisfaction from knowing that I have helped our residents and made a difference.
My hobbies outside of work include sports but cricket in particular.
Job Title: Administrator & Well Being Champion
Joined: 2022
Hi, I have been working in administration for over 10 years. I joined Cedars as an Administration Assistant in February 2022 and progressed to Administrator in July 2022, where I now lead a team of 3 lovely ladies. I am thoroughly enjoying leading such a strong team. Tasks related to administration are often important to keeping a business running efficiently. So, having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally. Being in administration has many other benefits - I interact on a daily basis with residents, families, staff and the local community which can be really fun.
In my spare time, I love looking after my menagerie of animals, horse riding, and mostly just being outdoors! I also love spending quality time with my two children, who like to keep me on my toes!
Job Title: Head Chef
Joined: 2024
Hello, I am an experienced Chef having served in the Royal Navy for fifteen years as a Leading Chef. I love that every day is different in the kitchen and being creative with new recipes. I am looking forward to cooking for the residents here at Cedars.
As a Freemason, I enjoy raising money for charity, I am proud of my nomination for the BBC Solent Fundraiser of the Year. I am currently planning my next big fundraising event, climbing fourteen mountains in twelve days!
In my spare time, I am busy doing DIY. I also have a pet cat called Dusty.
Job Title: Head of Maintenance
Joined: 2015
Lee joined the Cedars in September 2015. He carries out a wide range of duties to ensure our home is safe and secure. He also enjoys a chat with our lovely residents at any opportunity.
Job Title: Head of Housekeeping & Speak Up Champion
Joined: 2020
Hi, I joined The Cedars in April 2020. I enjoy leading the Housekeeping/Laundry team and have an energetic and enthusiastic team, we work closely together, 7 days a week, to keep The Cedars clean, fresh and tidy and ensure it is a lovely Home to be enjoyed by all our lovely residents. I'm grateful for the opportunity to engage every day with our residents and their families. I am also the 'Speak Up' champion for the home. I support staff to 'Speak Up' if they feel they are unable to in other ways, to help protect resident safety and quality of care
Job Title: Activities Co-ordinator
Joined: 2025
Hello. My name is Lorraine and I love working with the residents at Cedars. I started as a carer and then joined the activities team. I love crafting and so this job is ideal as I can look after the residents, whilst we have fun, laughter and create new things together. I find it very rewarding to see the residents happy, smiling and enjoying their day.
In my spare time I enjoy reading, gardening and crafting. I also have a horse and I look after my granddaughter.
Job Title: Administration Assistant
Joined: 2022
My name is Lauren.
I am an Administration Assistant at The Cedars - Salisbury.
I have worked in care home settings for 10 years now and I thoroughly enjoy my job role. It is an excellent opportunity to use my skills whilst supporting the residents and staff in our beautiful home. When I'm not working I'm spending time with my two little boys and baking for my colleagues.
Job Title: Administration Assistant
Joined: 2022
Hello, I am an Administration Assistant here at The Cedars.
I enjoy working within the Admin team, helping our residents and their families. I moved to the local area recently and enjoy exploring the local countryside with my dog, Wilfred. I also enjoy DIY, sewing and gardening.
Job Title: Houskeeping Assistant
Joined: 2020
I am part of the Houskeeping team. We take pride in making Cedars a clean, tidy, cosy and welcoming environment for residents and their families. I know the residents well and enjoy daily, fun and friendly chats. I'm always smiling and thoroughly enjoy my work.
Job Title: Activities Assistant & Dementia Champion
Joined: 2019
Hello,
I started working for Cedars at the beginning of 2019. I have been caring for the elderly community since I was 16 years old and decided to pursue a career in Cedars where I became a Senior Care Assistant. I am also part of the Activities team. I love learning about dementia and how I can benefit those diagnosed and this led to me being a trained Dementia champion for the home.
I implement many different ideas, improving the quality of care for our residents. My focus is inclusion and making sure all residents are included in everything, not only to enable them to feel independent and purposeful but also so that they are not inadvertently excluded by others.
When I am not at work I enjoy Arts and Crafts, Vintage/Antique Fairs, Indian head massage and Reiki.
Job Title: 2nd Chef
Joined: 2013
Aaron has worked in the care industry since 2013. He has previously worked as a care assistant and has re-trained to follow his passion for cooking food and promoting peoples’ well-being.
In his spare time, Aaron likes to spend time with his partner and children. They enjoy going out when the weather is nice and relaxing together as a family.
Job Title: Care Assistant
Joined: 2019
Hi,
My name is Angela and I have worked for Barchester as a Care Assistant since 2019, in summer 2021 I transferred to Cedars as it was better for me. I enjoy being a Carer as I like helping others and feel a sense of satisfaction when I go home at the end of the day.
When at home I enjoy knitting and walking.
Job Title: Care Assistant
Joined: 2006
Hello,
My name is Sharon and I have been a care assistant at Cedars since 2006, I love my job and wouldn't change it for the world. It's very rewarding and I love being their friend.
In my spare time, I like relaxing at home and going for walks with my dogs.
Job Title: Senior Care Assistant
Joined: 2022
I joined the Cedars in August 2022. I really love working as a part of a friendly team and supporting the residents. In my spare time, I can be found shopping or spending time with my family.
Job Title: Senior Care Assistant
Joined: 2022
Hello. I have been working at the Cedars for two years as a Senior Carer. I really love the happy atmosphere and team work. I regularly bring my Bengal cat, Sausage dog and two Labradors in for the residents to enjoy.
In my spare time I enjoy horse riding in the beautiful local countryside. I am also a committee member on the local parish council.
Job Title: Senior Care Assistant
Joined: 2022
I joined the Cedars in Autumn 2022. I really love working with the residents and making them laugh. I like to ensure everyone is really well cared for and well-presented every day.
When I am not at work I go to the gym three times a week and walk with my daughter. We love spending time together.
Job Title: Hostess
Joined: 2003
Helen joined The Cedars in 2003. She is kind, caring and enthusiastic. She works as part of the Hospitality team as a hostess, she is dedicated to maintaining a positive, supportive and enjoyable dining experience for our residents at Cedars.
