The Cedars Nursing Home

Northlands, Landford, Salisbury SP5 2EJ

The Cedars Nursing Home, Salisbury, Wiltshire
The Cedars Nursing Home, Salisbury, Wiltshire
The Cedars Nursing Home, Salisbury, Wiltshire

The Cedars is a warm and inviting residence located in four and a half acres of stunning grounds, in the tranquil village of Landford on the edge of the New Forest.

The home offers residential, nursing, respite, palliative, and dementia care. Bedrooms are set across three units - one unit is in the Grade II listed Old Cedars house and a further two in a modern extension.

Each unit features two living rooms and a dining room, while all furnishings and decor throughout the home are of an exceptionally high standard and residents can choose between the traditional features of Old Cedars and the more modern style of the new wing (depending on availability).

The nursing home has a large accessible garden with raised beds, ornate gardens and woodlands, and areas ideal for young children to play when they visit.

A team of trained chefs prepare a varied daily menu of nutritious, tasty food for residents to enjoy, and they can choose to eat in the restaurant-style dining room or in their own rooms as they prefer, while special diets can also be catered for.

Recreation and activities coordinators plan a wide range of activities for each day of the week: from picnics in the New Forest and pub lunches to dancing and live entertainment. If it’s sunny, staff try and get outside, so everyone can appreciate the best of the day. Residents vote on what they would like to do in monthly activity meetings and make comments in their satisfaction surveys, so that staff can be sure everyone’s looking forward to something, every day.

Technology has opened up the world for residents. From meeting a great-grandchild for the first time on Skype, to a live virtual tour of an art exhibition in Copenhagen. Staff are on hand to make sure everyone gets exactly what they want from technology.

Group: brighterkind

Person in charge: Maxine Spincer (Home Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 58

Shared Rooms: 2

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own Furniture if required • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Cedars Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 14 Jul 2017

Bed vacancies available for residential, nursing and dementia needs at The Cedars in Salisbury. Please contact the home for more details.

Reviews

9.4 The Cedars Nursing Home has a Review Score of 9.4 (9.381)

The Review Score of 9.4 (maximum of 10) for The Cedars Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for The Cedars Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.381 for The Cedars Nursing Home is calculated as follows: ( (104 Excellents x 5) + (103 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 223 Ratings = 4.381

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The Cedars Nursing Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    9
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars Nursing Home?

  • Extremely LIKELY
    13
  • Likely
    5
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars Nursing Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    4
  • Brother-in-law of Resident/Service User
    1
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

The Cedars offers care which shows real involvement with the individual. A birthday party organised for a resident and she could invite friends from her home village to share her day demonstrated this well. All the guests felt really welcomed and at home and the staff could not have been more friendly and helpful. The standard of the tea provided was excellent. It is in the small things the care is demonstrated. Making sure a resident, who was a regular church goer, is always in her room at the right time to watch "Songs of Praise" on a Sunday.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I have been visiting my sister-in-law for 2 months and she has settled very well. She is being more lively now. We visit her regularly and we are happy with the treatment she has.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I would like to thank all the staff at The Cedars Nursing Home for making my parents 60th wedding anniversary very special for them on the day. Taking them out for lunch and spoiling them. Also for decorating the lounge and providing us with plenty of tea for the cream tea, we gave them as a family a couple of days later. A big thank you to you all from a very grateful family

How likely would you be to recommend The Cedars Nursing Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been at The Cedars Nursing Home for four years and died on the 30-1-17, during her time at The Cedars she received the utmost care and had a great relationship with the staff.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My sister has lived at The Cedars since January and has settled in well. The family are very pleased with her care and are happy with every aspect of her life at The Cedars. The staff are very caring to the residents and friendly to family. We are extremely pleased that we were lucky enough to secure a place in such a good home.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum has only been at the home for two weeks but she seems to be settling well. The staff are very friendly and attentive also very tolerant when mum is being difficult.

How likely would you be to recommend The Cedars Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Cedars is a home from home. My mother is treated as the individual she is. The staff adapt to her personality and quickly learn how to get the best from her. The care is diligent and caring. I am confident my mother is well looked after.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Although I have marked most of the categories good, I believe them to be very good.
My mother has only been in the care home for a month but here there has been a marked improvement in her general condition.
The staff have been friendly and cooperative and professional and made what was a difficult time for my mother (and her family) a less stressful process.
I would not hesitate to recommend this care provider.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are excellent. Always happy to help and hard working. They keep everyone in good spirits.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Good atmosphere for residents and visitors due in part to good staffing. Activities are varied and interesting. As far as we can tell, medical needs are dealt with efficiently. Overall very satisfactory facility with good visiting hours.

How likely would you be to recommend The Cedars Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff have worked hard to give the residents a lovely Christmas, including a meal out, invitations to the family to join them for lunch on Christmas Day with many activities.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mum has been well looked after and I think she enjoys being here. She likes the activities, but as she gets older we have noticed how more vacant she has become and cannot join in so much.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very friendly, caring staff. Happy atmosphere.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband arrived at The Cedars in July after a spell in hospital. We are very pleased with our choice of care home. He is very happy and well looked after by all staff. We would recommend The Cedars to everyone, (we meaning our family).

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Dad was made very welcome as were us as a family. Sometimes I feel the residents are left unattended for long periods. However, I feel the staff are doing their best. The staff are very friendly and caring. Dad seems to have settled in well and responds well to the staff. He loves attention and interaction with them.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Staff are excellent, very kind and caring. Home is beautifully furnished.

How likely would you be to recommend The Cedars Nursing Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum sadly was not able to return to her residential care home due to a rapid deterioration in her health. We were offered the Cedars as a place where mum could be well looked after and where we as a family could spend quality time as she was for palliative care. The care that mum received and support we received as a family were amazing. The staff went out of their way to make us feel welcome at such a difficult time. Mum was only at the Cedars for a very short time but would have loved it if she had been more aware.

How likely would you be to recommend The Cedars Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Poor

Rooms: Excellent

Value for Money: Don't Know

Bethany Gibbons, Marketing Assistant at The Cedars Nursing Home responded to this review on 20 Sep 2016:

Many thanks for your comments. We welcome your comments which will help us to improve our care services.

We are sorry that in this instance you have marked the safety/security as "poor", we know you have not raised any issues with this previously so we would love to hear more from you about this. So if there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home to speak to me anytime, my door is always open. Many thanks, Maxine Spincer, Home Manager.

Prior to Brighterkind, it was common for bells to ring almost continuously.
This changed, however on 3/9/16, once more bells are ringing and ringing. It seems that some bells are being ignored?

How likely would you be to recommend The Cedars Nursing Home? Don't know

Average Rating: 

 3.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Bethany Gibbons, Marketing Assistant at The Cedars Nursing Home responded to this review on 27 Sep 2016:

Thank you for your comments. We welcome all feedback that will help improve our care services.

We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new “Autumn/Winter menu” offering a choice of appetising and nutritionally balanced meals. The Cedars Nursing Home team seeks regular feedback from residents about the choice of meals served and this helps us to plan our menus, ensuring that all meals offered are appropriate for each resident. If there is anything specific your relative would like to be included perhaps this could be discussed the next time you visit our home, or perhaps you could join us for a meal of your choice to enjoy with your relative.

At The Cedars Nursing Home, there are always activities planned with something in mind for everyone, to keep everyone engaged in, just the way they’d like. Our Wishing Well scheme is really centred around understanding our residents, finding out about their life history and getting to know the things they would really like to do, so that our caring team can help to make their wishes a reality – there have been some amazing success stories across Brighterkind and the team are keen to get going with this in addition to the home’s daily activities programme. Your cousin’s birthday is approaching, in October and we have already planned a party for her and friends to enjoy, which we know she is eagerly anticipating.

If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home to speak to me anytime, my door is always open. Many thanks, Maxine Spincer, Home Manager.

Good service, excellent staff, lovely gardens and pleasant surroundings, very friendly atmosphere.

How likely would you be to recommend The Cedars Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

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Care Home Idol 2016

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