Brendoncare Froxfield

Littlecote Road, Froxfield, Marlborough SN8 3JY
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9.5 43 Reviews
  • Brendoncare Froxfield, Marlborough
Brendoncare Froxfield nestles in beautiful, open countryside between Hungerford and Marlborough. Its location makes it a peaceful place, surrounded by nature, where nursing and award-winning dementia care support residents to live contented lives, either on a permanent or short-term basis.

This specially designed, light and airy care home caters for 44 residents and includes a dedicated 16 bedroom dementia care household. The team takes great pride in providing a warm and welcoming atmosphere, giving a real family feel to the home.

Outside, its courtyard-style garden features a pergola and separate sensory garden.

Healthy, nutritious and delicious food is provided daily, while snacks and drinks are always available. The kitchen staff consult with residents regularly to ensure the menus meet all their dietary and religious needs, and personal preferences.

A comprehensive wellbeing programme for residents includes music and movement, seated exercises, painting and gardening. Rolo the resident rabbit, also hops in and out to keep everyone entertained!
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Care Provided by Brendoncare Froxfield

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1707 – £1707
  • Self-Funded Nursing Care: £1472 – £1975
  • Self-Funded Nursing Dementia Care: £1717 – £2250

The 'from' fees for nursing care are for those eligible for NHS funded nursing care (FNC).
Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for Care for Life. This is a charitable top up payment ensures that once welcomed into our home, we will not ask anyone to leave other than in exceptional circumstances.

The price(s) shown are provided by the care home. Contact Brendoncare Froxfield for full pricing details and T&Cs.

Contact Brendoncare Froxfield to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Brendoncare Froxfield to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maria Wegner (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (2)

Brendoncare Froxfield Reviews (43)

9.5

Brendoncare Froxfield has a Review Score of 9.5 (9.530) out of 10, based on 12 reviews in the last 2 years.
Over all time Brendoncare Froxfield has 43 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brendoncare Froxfield
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Total of 43, showing 21-40
Review from S J (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at the care home with terminal cancer. Unfortunately, her stay was short as she deteriorated quite suddenly. The carers were so nice, did the best they could to ease her pain and make her stay as comfortable as possible. She was treated with dignity and compassion and our family
were also helped with kind words and cups of tea.
Reply from Maria Wegner, Home Manager at Brendoncare FroxfieldThank you so much for your kind words. It was an honour to care for your Mother and to be able to support you at this difficult time. We wish we could have known her longer but are privileged to have had her stay at our home
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Review from O C (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident. Sadly when my mother was on her death bed, dad thought he wouldn't get to the hospital to say goodbye. The manager went above and beyond her duty at 6 am dressed him and put him in her car and drove as quickly as she could to get him there, My mum passed away shortly after
she saw him. In my eyes, the manager is an Angel. Not only that but another male carer gave my dad an incredibly respectful passing, placing a rose on his chest. I am beyond grateful to all of them. Angels forever.
Reply from Maria Wegner, Home Manager at Brendoncare FroxfieldThank you for your kind words and we are so glad that we were able to help your Dad say his goodbyes. He was a lovely gentleman and is very missed.
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Review from S G (Son of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have nothing but good things to say about Brendon Care. Our mum was placed into Froxfield for end of life care. On her arrival, she was treated like royalty. The staff and management couldn't have done more to make her feel safe and comfortable to the end of her life. During my mothers stay we were
regularly updated on the next steps of action. Mum sadly passed on Sept 6th after battling illness for 27 weeks. Again the dignity shown with mums passing was above and beyond our expectations.
Reply from Maria Wegner, Home Manager at Brendoncare FroxfieldThank you for your kind words. We are privileged to have known your Mum and glad that we were able to offer you the support needed at this very difficult time for you.
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Review from Steve (Son of Resident) published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Brendoncare Froxfield have always treated my mother with dignity, respect and great care. Without exception, they seem to take a personal interest in Mum, family and situation and take great pride in what they do. Despite all the Covid restrictions they have tried many creative activities
to keep my mother as active as possible. I believe it to be a well-managed establishment, with a predominately happy and skilled workforce. Keep up the good work.
Reply from Maria Wegner, Home Manager at Brendoncare FroxfieldThank you so much for your lovely comments, we are all extremely fond of your Mum and love having her here.
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Review from Rosemary B (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We moved my nearly blind mother of 99 years to Brendoncare from sheltered housing in Bexhill which had been sold and the standard was going downhill. Well, what can I say, my mother was welcomed by wonderful, caring staff, nothing is too much trouble. She is a fusspot when it comes to food - not a problem
and her needs have been catered for.
Reply from Maria Wegner, Manager at Brendoncare FroxfieldIt has been lovely to be able to welcome your mother to the Brendoncare Froxfield family. Thank you for taking the time to give us a review, the staff will be delighted.
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Review from A W (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, nothing is too much trouble. Lots of outings. Lovely gardens. Fantastic food. Visitors always given a friendly welcome. Very homely atmosphere.
Reply from Maria Wegner, Acting Manager at Brendoncare FroxfieldThank you giving us a review and I am glad to hear you are enjoying being part of the extended Brendoncare family.
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Review from S W (Granddaughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my grandmother receives is fantastic and she seems very happy and settled. The staff are great, very attentive to her needs and are always planning fun days out and activities for the residents. Food, cleanliness and overall standard are excellent. We're very pleased with the care at the home.
Reply from Maria Wegner, Acting Manager at Brendoncare FroxfieldThank you for taking the time to review us and we are enjoying having your grandmother as part of the Brendoncare Froxfield family.
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Review from A W (Granddaughter of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma seems very settled and happy. The carers are always so lovely and helpful. I always hear about what fantastic activities and trips she has been on.
Reply from Maria Wegner, Acting Manager at Brendoncare FroxfieldThank you for your review. It is lovely to have your grandmother living with us and I am glad she enjoys the trips and activities.
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Review from Karen F (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Respite care postoperatively for my mother was excellent. Most attentive staff. Believe staffing levels very tight considering the cost of care seems odd, they struggle to retain staff. Continuity of care and the faces of those members of staff is vital. Too many changes. Cleanliness of room good, meals
especially tea time very basic. Nutrition - fresh fruit and vegetables needed more.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for your review and feedback and we will be introducing more fruit and vegetables. We are actively recruiting staff for the home and when we need to use agency staff we try to use the same ones.
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Review from R L (Next of Kin) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having moved in, initially for respite care and now on a permanent basis, y aunt has been treated with dignity and a great deal of care and compassion.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to review our home and it is lovely that your Aunt is now with us permanently.
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Review from S G (Wife of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband's needs are met with respect and cheerfulness.
Everyone is friendly, you feel among friends.
It is a new experience for us and we are adjusting.
The management is very businesslike and helpful.
I feel welcomed when I visit, I am offered drinks, tea and coffee by carers.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to give us a review. I am glad you are experiencing the warmth of the home as your husband settles in.
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Review from Sam G (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is living at Brendoncare Froxfield and has been for six years. She has advanced dementia and is happy and relaxed every time I visit.
I have come at different times of day and there are always flowers on the tables and a quiet relaxed atmosphere.
There are always carers talking to the residents
and treating them with respect.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to review Froxfield and it is a pleasure to have your mother living with us.
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Review from Ann B (Wife of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brendoncare is a very caring and dedicated care home. The residents are treated as individuals with their own special needs and requirements.
If I occasionally have a problem it is dealt with efficiently asap, by whoever is responsible.
One gets a sense of fun and laughter as you visit.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to review Brendoncare Froxfield and I am glad you can see your husband receiving personalised care and the sense of fun at the home too.
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Review from Rowena S (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The friendly atmosphere makes visiting a loved one, in full nursing care, much easier and makes it feel like we are always welcome at any time.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for your review and you are very welcome to visit any time.
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Review from Tacye A (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother has been very happy, well cared for and happy for the year. She enjoys her meals and the company, particularly the staff.
We, the family, enjoy visiting our mother.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to review Brendoncare Froxfield. It is a pleasure to have your mother living in the home.
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Review from Joy W (Sister of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in care since October 2012 in the dementia unit. The family are totally satisfied with the care received. We are informed immediately of any emergency. I am able to visit, living locally, at any time of day. Subsequently, at no time have I found my sister wanting for anything. Her
room is always tidy and clean, laundry is done on a regular basis.
Staff are friendly, cheerful and patient.
A cup of tea is always available.
Reply from Mariea Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to review Froxfield. I am glad to hear that you are happy with the care you sister is receiving and feel welcome anytime.
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Review from B N (Wife of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find staff happy to help my husband and me. The home has a happy atmosphere and there is always a welcome at reception when I arrive. I can always access my husband's daily records which I find to be of interest and importance and, if I need any clarification, there is always someone who will
explain points to me. Unfortunately, my husband is unable to join in with most activities.
Reply from Maria Wegner, Acting Home Manager at Brendoncare FroxfieldThank you for taking the time to give us your view and I am glad to hear you are happy with your husband’s care here and feel welcome whenever you visit.
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Review from Alan S (Husband of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given is beyond my high expectations. There are no superlatives to say how marvellous this place is as a final refuge.
Reply from Karen James, Home Manager at Brendoncare FroxfieldThank you very much for taking the time to review our home. It was a pleasure to look after your lovely wife.
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Review from Ros O (Daughter-in-law of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law came here from North Yorkshire for respite care. He had previously had a bad experience in a care home. He noticed the difference immediately and looks very happy at Brendoncare.
Reply from Karen James, Home Manager at Brendoncare FroxfieldMany thanks for your review of Brendoncare Froxfield and your kind words.
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Review from Colin W (Nephew of Resident) published on 21 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were very impressed when we visited last week. We had visited once before and were impressed then. The atmosphere was very welcoming and friendly and the home had a clean and bright aura. The decor was bright, homely and comfortable too. The staff were very helpful and caring.
Lunch
had been booked for us by a relative and this was very good in every respect. A visitor was playing the piano in the room adjacent to the dining room and the other residents were being treated to a splendid recital. Brilliant!
Reply from Nikki Burke, Peripatetic Manager at Brendoncare FroxfieldThank you for taking the time to send in your feedback and for your kind words. We wish you all the best.
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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Brendoncare Froxfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Brendoncare Froxfield is calculated as follows: ( (103 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 137 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Brendoncare Froxfield is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Maria

Maria Wegner

Job Title: Home Manager Joined: 2012

I am a registered nurse who trained at the medical academy in Bydgoszcz in Poland. Upon completion of my training, I worked in a hospital ward and then in a doctor’s surgery before returning to the hospital to work in the neurological ward. I moved to the UK in 2007 and joined the care team at a nursing home then worked as a support worker for people with learning disabilities. I started working as a nurse in a nursing home in 2010. In 2012, I joined Brendoncare Froxfield as a registered nurse, later becoming its Deputy Manager and then its Registered Manager in 2019.

Lesley

Lesley Marshall

Job Title: Deputy Manager Joined: 2014

Lesley loves making sure the care our residents receive is of the highest standards. Lesley loves Brendoncare Froxfield, and spends so much time here that her husband became our part-time gardener so he gets to see her!

Trudy

Trudy Allen

Job Title: Activities Coordinator Joined: 2021

Trudy loves her residents and makes their lives more fun and enriched. She loves the team at Froxfield and says it is a fun and friendly atmosphere. Trudy enjoys spending time in her garden and has made a fairy garden and dinosaur garden at home, much to the delight of her Grandchildren!

Justine

Justine Elks

Job Title: Administrator Joined: 2022

Justine joined Froxfield as its administrator in August 2022.

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