Harnham Croft Care Home, Salisbury, Wiltshire
Harnham Croft Care Home, Salisbury, Wiltshire
Harnham Croft Care Home, Salisbury, Wiltshire

Harnham Croft employs an experienced care team who can provide long-term nursing care, convalescence, respite and palliative services, all tailored to personal need.

Situated in a conservation area of Harnham, the home enjoys splendid views across the River Nadder and the water meadows. The home’s interior has benefited from extensive investment and refurbishment and provides a high standard of accommodation. All bedroom are attractively decorated and furnished and come with ensuite facilities and a 24 hour call system.

Food menus take account of personal preferences, as the home demonstrates an on-going commitment to sound nutrition. Special occasions such as birthdays and bonfire night are a delightful addition allowing residents to enjoy cakes and themed food days.

Activities and events are organised for residents’ enjoyment, taking place indoors and outdoors, with annual highlights being the spring fair, garden party and summer fete.

Group: HC-One

Person in charge: Karen Sawyer (Home Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Parkinson's Disease

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Harnham Croft Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Harnham Croft Care Home has a Review Score of 8.5 (8.493)

The Review Score of 8.5 (maximum of 10) for Harnham Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Harnham Croft Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.618 for Harnham Croft Care Home is calculated as follows: ( (165 Excellents x 5) + (57 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 238 Ratings = 4.618

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Harnham Croft Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harnham Croft Care Home?

  • Extremely LIKELY
    18
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harnham Croft Care Home

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    6
  • Husband of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

Excellent care - my father is very happy and content, takes an interest in the home and staff are very friendly.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer Services Administrator at Harnham Croft Care Home responded to this review on 31 Aug 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

This one of the better care homes that I have been involved with, but it is not brilliant. Most of the staff are kind and caring, but there are one or two who do not have the patience to look after elderly people and treat them as naughty children. The food is plentiful and edible, but bland and unadventurous. There is no curry, spicy dishes, or much use of herbs and garlic, but plenty of stodgy cakes and puddings. Housekeeping can be a bit erratic. Bathroom bins aren't always emptied when they need to be, even when full of used continence pads, although generally, the place is clean enough. Laundry gets lost or is sent back to the wrong resident. Activities are fairly banal. As I said, better than average but not brilliant.

How likely would you be to recommend Harnham Croft Care Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Jayne duck, Customer sercices administrator at Harnham Croft Care Home responded to this review on 05 May 2017:

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service

My mother has been at Harnham Croft for 2 years. In that time, we have found the management sympathetic and always willing to make the time to see us, if needed.
The nurses and carers go out of their way to try and engage with my mother, and they persevere when this isn't easy. There are many regular activities organised for residents, and this creates a relaxed community atmosphere. I would be very happy to recommend Harnham Croft to friends.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Emily Wilson, Customer Service Administrator at Harnham Croft Care Home responded to this review on 10 Mar 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Mum has been in the home for 17 months and we have been happy to have mum in the home. They are all proactive and the food is very good. There are lots of activities. More than anything we feel mum is being looked after.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 20 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My mother has been a resident at Harnham Croft since June 2015. She has been very happy there and her needs, both physical and overall well-being are consistently met. The surroundings are very comfortable and she has been able to make her room her own. Their philosophy of it being the residents own home has meant that she has a good deal of choice over most aspects of her life. Residents are encouraged to be sociable, but if you prefer not, then it is your choice. There is a wide range of activities available, in fact, there is something on every day. There are also trips out, so opportunities to be involved in the wider community. The residents are encouraged to share their concerns and wishes in a regular meeting with staff so that issues can be addressed quickly. The staff are a wonderful, hard-working group of people who are friendly and caring. The management is proactive and very dedicated to making the home of the highest quality.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 19 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Harnham Croft is a friendly, caring nursing home, which provides sympathetic care for its residents. Recently the home has been comprehensively redecorated to a high standard. Management is firm but the staff all like working there and are cheerful even under the inevitable stress of working with the old and infirm. Nursing staff respond quickly to infections and there seems to be a good relationship with the local doctors. All in all my wife is well looked after at Harnham Croft.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 12 Jan 2017:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My husband had a severe stroke six years ago and six months after the stroke came to Harnham Croft care home as a resident. From the moment he arrived he began to relax with the happy atmosphere in the home. During these years he has had excellent care, kindness and first class housing. He enjoys the food which is provided by a very good chef. The events which are organised by the events Manager, which I have included indoors, interactive quizzes and games and very nice outings. The main reason for all these, in particular, aspects is that the manager has given so much of her time and put so much energy into achieving making the home very special and comfortable for all the residents.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 26 Nov 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Mum is happy and comfortable in Harnham Croft Care Home, she is cared for very well. The home is friendly and welcoming to relatives and visitors. I spent today with my mum as it is her birthday. The lunch was lovely and nothing was too much trouble for mum so she enjoyed her day.
Staff are good, friendly and welcoming.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 25 Oct 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Earlier this year, my wife was diagnosed as terminally ill with an inoperable brain tumour. She was admitted to 'Harnham Croft Care Home' early in March for palliative care. This nursing home was the preference of both of us. We were both very grateful for the care, both medical and general, which the staff gave her right up to her death on 12th July 2016. It was a very difficult period for me and I am very grateful for the consideration and care they gave me. The whole team is a great credit to the manager whom I came to regard as a friend.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Emily Wilson, Customer Service Administrator at Harnham Croft Care Home responded to this review on 04 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Generally my experience of Harnham Croft was very positive and proactive management, caring staff, good facilities, efficient administration and convenient location. The service bought was for respite care for a 94 year old lady who had broken her arm but in every other respect was mentally and physically fit. We discovered that most other residents have varying degrees of handicap mentally meaning there was little companionship available for her which rather than criticism, meant her experience was less enjoyable than might other have been the case. The only other observation regards the telephone system that may be organised so that when phoning in one is not disrupting other carers?

How likely would you be to recommend Harnham Croft Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Rachel Elliott, Customer Service Administrator at Harnham Croft Care Home responded to this review on 03 Aug 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My mother came to the home for end of life care, suffering from both cancer and a severe stroke. She was confined to bed most of the time and limited to pureed food. She couldn't speak. The care she received was excellent. Mum was kept beautifully clean. She was treated with dignity at all times and I felt no concern about her safety or well-being. On the night she passed away the staff were so kind to myself and did not rush anything. Mum was still treated with the same care and dignity afterwards. The home really did try to give her the best quality of life that was possible.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 21 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

My mother has been a resident in the above home for 8 years. During this time she has been treated with great professionalism, dignity, care and indeed love. She has always felt safe. She has been in bed by necessity for over three years and when she died did not have a mark on her body. Testimony to excellent care.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 10 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

Excellent care and support for my sister's short spell at the home. Also excellent for support for myself when my sister died. It gave my sister a better life quality during her short spell there, they were always very friendly.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Rose Pickering, Customer Service Administrator at Harnham Croft Care Home responded to this review on 03 Jun 2016:

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.

My mother was in Harnham Croft for almost 2 years. She was extremely well cared for until the end of her life. I would highly recommend Harnham Croft and its highly skilled staff.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lydia Waller, Customer Service Administrator at Harnham Croft Care Home responded to this review on 20 Apr 2016:

Thank you for your review. We offer our condolences and are happy to hear that your mother had a comfortable home with us in the last years of her life. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

My father was admitted to Harnham Croft for end of life care. I cannot praise them highly enough for the amazing care and nursing he received. All the staff treated him with great kindness, respect and dignity.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rachel Elliott, Customer Service Administrator at Harnham Croft Care Home responded to this review on 06 Apr 2016:

Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.

When my mother-in-law's needs changed and she required full time care it was an anxious time for all. After visiting Harnham Croft and securing a lovely room Mum moved in. I have to say we were relieved to find high levels of care, lovely staff and a good manager in place. I personally felt very supported and the manager and other staff were available to talk to and to check things out when I needed it. Mum settled in and she was content. She attended activities which was lovely as she had been housebound for some years. It was a good experience and I wholly recommend this carehome. It is with sadness that my mother-in-law suddenly passed away and I really miss her and my visits to the carehome. You see I felt looked after too - tea and cake every afternoon!! Thanks everyone.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

For the year and a half that my mother was at this Home I always found the Manager and staff helpful and friendly. My mother's wishes were listened to and she was also able to have some of her own furniture in her room. It was very refreshing to be able to speak to the Manager if there was a problem or concern with my mother. There was a very good entertainment program each week for those who wanted to participate, including a gardening club, chickens in the garden, choir and visiting dogs. The food was of a good standard and varied. They also had an excellent maintenance man who would put up pictures etc. to make my mother's room look more like her home. Whenever I was visiting my mother I always found that the care staff dealt with her with respect and dignity.

The Nursing Home provided my mother with good care, warmth, food, and support during the last two years of her life for which we are very grateful.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I had to make a fast decision about a nursing home for my father after his illness worsened and he was unable to choose a home for himself. I visited many homes in Salisbury and finally met the Manager and her team at Harnham Croft Nursing Home. I was immediately impressed by the professionalism of the home compared to others I had visited and how comfortable and relaxed it was. Not like an institution or hospital, it reminded me of my granny's house. Dad had been through a very difficult time and needed attentive care. The nurses and carers are all so friendly and experienced they put my mind at rest that he was in safe hands. The lovely views from the garden were the icing on the cake with even a view of Salisbury Cathedral to top it off!

When dad moved into Harnham Croft, although anxious he immediately bonded with the nurses and carers. Nothing was too much trouble for them and we enjoyed precious quality time together there with many pots of excellent tea, cakes and treats on offer. Over Christmas dad became very frail and the team at Harnham did so much to help cheer him up, including allowing me to decorate his room with all his Christmas decorations and organising an in-room party for all the family on Christmas day so we could be with him. When he needed medication the team were efficient and effective at getting in touch with the doctor to acquire medication. They also pre-empted issues by having medicines in store for him in case he needed them over the holiday. I can honestly say that Harnham Croft made a huge difference to the experience my family and I had of sharing the end of dad's life. Their kindness and consideration meant that we all felt involved and very well informed at all times. I cannot speak highly enough of them having had other very different experiences elsewhere. If all homes were operated this way there would be less agony reported in the newspapers.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My father was cared for between January 2013 and when he died in October 2015 in an exemplary fashion. Every consideration and kindness was given to his care and nursing needs.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

After visiting and having dealings with a number of nursing homes with my mother and father in-law, I am delighted to have discovered Harnham Croft as a new home from home for my mum. It feels totally relaxed and welcoming and both my brother and I have commented that it's actually a lovely place to visit. All the staff I have met have been genuine, highly competent and caring, co-ordinated and professionally managed by the indomitable Manager who I am delighted to have looking after my mum's best interests. Safe and caring hands. Enough said.

How likely would you be to recommend Harnham Croft Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

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Staff Profiles

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Care Home Idol 2016

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