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Kimberly East Care Centre

27 Tollgate Road, Salisbury, Wiltshire SP1 2JA
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Kimberly East Care Centre, Salisbury
Kimberly East Care Centre, Salisbury
Kimberly East Care Centre, Salisbury

Kimberly East Care Centre is a twenty-seven capacity accommodation that is well staffed, resourced and equipped for delivering a versatile service.

Residents receive attention and personalised care plans from qualified professionals, as well as having their own freedoms and dignity respected and being able to pursue the hobbies and interests that suit them.

The purpose built home is spacious and has good wheelchair access, with residents who are looking to pursue an...  

Care Provided by Kimberly East Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,900£1,568 - £2,128
Residential Dementia Care£1,400 - £1,900£1,568 - £2,128
Nursing Care£1,400 - £1,900£1,568 - £2,128
Nursing Dementia Care£1,400 - £1,900£1,568 - £2,128

Please contact Wessex Care and speak to our Placements Manager, Zoe Johnson for further information.

Contact Kimberly East Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jodie Airey (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (27)

Kimberly East Care Centre Reviews (47)

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9.7

Kimberly East Care Centre has a Review Score of 9.7 (9.735) out of 10, based on 24 reviews in the last 2 years. Over all time Kimberly East Care Centre has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from D W (Sister of Resident) published on 8 October 2024 Submitted via Postal Card
Overall Experience

I've always received a welcoming atmosphere on arrival and departure, along with any necessary instructions. All staff are very courteous and attentive to their residents and visitors. The building and grounds are suitable and safe to allow exercise. I've witnessed care and support treated with dignity and kindness to all. (Value for money - I'm sorry I do not know the cost)

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your kind review and positive words I will be sure to let the team know, as all feedback is so appreciated.

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Review from K M (Husband of Resident) published on 25 September 2024 Submitted via Postal Card
Overall Experience

My first impression of the care centre was that it was purpose-built with the best of equipment for moving residents easily, my wife being unable to help herself. The staff have always been kind, considerate and unhurried. As a regular visitor, I receive as much consideration as do the residents. I give full marks to all who work and those who manage the centre.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Thank you so much for your wonderful review of your experience of the service provided at Kimberly East. It is so great to hear that you both feel very supported and your wife is happy and settled. I will be sure to let the team know. Thank you again.

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Review from Julie M (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
Dad has been at Kimberley East since April and during that time has received excellent care and been shown kindness by all the staff. At 96 years old and previously living independently in his own home, our family was worried he would find the adjustment to living in care difficult. The staff have ensured that he has settled happily and in many ways, his life is richer because he has company every day and has enjoyed making friends with both the other residents and the staff. They have become a second family.
Before entering the care home, his leg ulcer was so bad that the Consultant at the hospital advised his only option was amputation, but over the time he has been at Kimberley East the treatment that he has been given by the nursing staff has meant that the ulcer has improved and amputation is no longer needed. What a result.

My family can't thank the staff enough and hope that Dad is able to spend the remainder of his days in this safe, comfortable home from home.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Thank you so much for your kind words and feedback, it is always so empowering for all at Wessex Care to receive such fantastic feedback. Thank you again for taking the time to complete this review of your experience of Kimberly East and Wessex Care. I will be sure to let the team know of your review.

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Review from R S (Brother of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

Recently my sister passed away in Kimberly East Care Centre after a five-month stay. Whilst she was there the whole staff from the top all the way down were absolutely great with her care and professionalism. Nothing was too much trouble and at all times anything that I was not sure of was explained to me. Unfortunately, because of my sister's illness, I don't think she fully appreciated her stay in the home. The home is modern and always spotlessly clean. They have all the equipment and willingness to make a resident's stay as comfortable and enjoyable as possible with entertainment on most afternoons. I would recommend this facility to anyone who is in the unfortunate position of needing a place for a loved one. I thank all, and I mean all the staff for what they did for my sister.

Reply from Jo McMahon, Service Manager at Kimberly East Care Centre

Thank you so much for your kind words and can I express our condolences for the sad loss of your sister. Your wonderful review will surely empower the staff and make them proud of the care support provided. Thank you again.

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Review from Linda K (Respite Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I was looked after very well and attentively. The staff are very kind, friendly and polite.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your kind words and feedback for the care and support you received. I will be sure to let the team at Kimberly East know as positive feedback is always so empowering.

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Review from Lesley R (Daughter of Resident) published on 16 January 2024 Submitted via Postal Card
Overall Experience

Kimberly East has been absolutely amazing. My mum came to Kimberly East from the hospital as she was not quite fit enough to come home due to her Alzheimer's. The staff were so welcoming and looked after my mum beautifully. She is so much stronger now and is really happy in her daily routine. Our family cannot thank them enough. They really do care which is so comforting at such an emotional time.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for completing your review it is always such a compliment to the team and service when time is taken to leave feedback and positive words about the service and care provided. We are so glad that your mother has settled well and that as a family you are so happy with the care and support she has been receiving. I will be sure to let the team know they will be delighted with your feedback.

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Review from K S (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience
Very friendly staff, very accommodating to clients needs and likes.

All staff are willing to help - polite and courteous.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your kind words and for taking the time to leave such a positive review of your experience in Kimberly East. I will be sure to let the team know, as they will be so happy and empowered to hear positive feedback for their hard work and dedication.

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Review from P J (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

The staff are very helpful, caring and do a brilliant job. Nothing is a bother for any of the staff. The rooms are kept clean and tidy and the general décor of the whole building is lovely. I know my dad is well cared for.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to leave a lovely positive review, it is always empowering for the teams to receive positive feedback. I will be sure to let them know.

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Review from Rita P (Sister of Resident) published on 8 August 2023 Submitted via Postal Card
Overall Experience

My sister has been in the care home for over two years now. She found it difficult to settle in, but after a short spell in hospital she couldn't wait to get 'home'. The staff are always friendly and helpful and at her age (87) that is important. We as her family appreciate the care given to her.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time in sending your review, we will be sure to let the team know you kind words. The staff always welcome positive feedback.

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Review from I P (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience

My mother has been very well cared for, her dietary preferences are catered to and she has established cheerful and chatty relationships with many of the staff. After a very scary diagnosis and a period in hospital, the friendly and home-like atmosphere has been appreciated by her and by me.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Thank you so much for taking the time to submit a review of the service provided to your mother at Kimberly East. I will be sure to let the team know, as it always empowers our staff at Wessex Care that the care and support provided has received such lovely feedback.

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Review from Andrew Y (Son of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

My mum suffered from dementia for a very long time. The team at Wessex Care looked after her beautifully, I couldn't have asked for any more from them. They really do care and I can't thank them enough!

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for you review and positive feedback on the care and support your mother has been shown whilst living at Kimberly East. I will be sure to let the team know and thank you for taking the time. It was a pleasure for all to care for your mother.

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Review from D E (Daughter of Resident) published on 12 December 2022 Submitted via Website
Overall Experience

My mother was admitted from the hospital following a stay in the hospital. She was not fit enough to go home, so initially, stayed in for an assessment. Her room is spotless, and the staff encourage her to eat and drink as she has a very poor appetite. They are very attentive and are quick to change bedding if soiled after she has eaten, so she is kept clean. Can't comment on the full menu or management, but it would appear to be satisfactory

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Thank you so much for taking the time to leave a review on the service and experience you and your mother had with Kimberly East. We really do appreciate feedback, and I will ensure the team know of your positive words, as this will empower them to continue with the great work going forward.

Thank you once again.

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Review from S J (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card
Overall Experience

My mum was very happy here and said she always felt safe and very well cared for. When I visited her, I always found the staff friendly and kind and always willing to help with any questions.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to review the care, support and service for your mother at Kimberly East. We are always very grateful to receive positive feedback and will ensure the team are informed of your kind words.

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Review from E H (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience

Kimberly East did the very best to support my mother in very difficult working circumstances (common to the whole care sector and complicated further by the pandemic). The staff were always kind, caring and respectful of her needs and wishes.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Thank you so much for your kind review of the care and service provided by the team at Kimberly East. I will be sure to inform the team of your empowering words. It is always appreciated. I know they will value your feedback.

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Review from J S (Wife of Resident) published on 7 September 2022 Submitted via Postal Card
Overall Experience

If I needed care, I would certainly hope to stay at Kimberly East Care Centre. A pleasure to go into the home for visiting, everyone is helpful and caring.

Reply from Jo McMahon, Service Manager at Kimberly East Care Centre

Thank you for your kind comments and feedback, it is so empowering for the team at Kimberly East to receive a positive review of the care and support they provide every day. I will ensure the team are informed of your review of the hard work and dedication they show. Thank you.

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Review from Vicki M (Niece of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

I sometimes have difficulty going to visit due to my own health, but they were thoughtful enough to send me email pictures. It made such a difference. Thank you!

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Review from D S (Daughter of Resident) published on 27 May 2022 Submitted via Website
Overall Experience

My mum was discharged into here from an unexpected admission to hospital. From the outset, the team at Kimberley East went out of their way to make sure Mum was cared for in a sensitive and kind way. They also supported me through a very stressful time and I am indebted to the team here. Mum was at Kimberley East for a total of 3 months before I was able to move her into a care home near us. Were it not for the geography involved, I would have been very happy for Mum to stay at Kimberley East - a home from home with a team that really cares.

Reply from Jo McMahon, Service Manager at Kimberly East Care Centre

Thank you for your kind words and feedback on the care and service provided at Kimberly East, it is always so nice and uplifting for the whole team to receive such positive words. I will ensure the team are aware of your review, thanks again for taking the time to complete.

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Review from A C (Son of Resident) published on 27 May 2022 Submitted via Postal Card
Overall Experience

My mother's care has been excellent. They have been super responsive to all her needs and keep us informed of her situation every step of the way. They are all extremely friendly and helpful and the family could not have wished for better care for her.

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Review from N S (Wife of Resident) published on 5 May 2022 Submitted via Postal Card
Overall Experience

Always welcomed by staff. Very friendly and caring.

Reply from Jo McMahon, Service Manager at Kimberly East Care Centre

Thank you so much for taking the time to leave a review of the care and service provided to your loved one whilst living in Kimberly East Care Centre. We welcome all feedback and I am so sure the team will be so happy with your positive comments.

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Review from J I (Wife of Resident) published on 1 March 2022 Submitted via Postal Card
Overall Experience
Overall very good. The staff are very friendly and caring.

One complaint, one member of the night staff is not very caring and rather rough handling.

Reply from Jo McMahon, Service Manager at Kimberly East Care Centre

Thank you for taking the time to complete a review, as a company we always value positive and constructive feedback. In relation to the comment of the night carer and information clearly communicated to you, we will take the time to gain feedback from your husband to ensure any issues are dealt...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 June 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Kimberly East Care Centre.

Upcoming Events

There are no upcoming events for Kimberly East Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kimberly East Care Centre.

Accreditations

There are no accreditations posted yet for Kimberly East Care Centre.

Meet the Team (1)

Jodie Scott
Jodie ScottJob Title:RCM, RMA Operations Director & Registered Care ManagerJoined: 2001

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kimberly East Care Centre to verify any information. View our terms and conditions. Kimberly East Care Centre has an Enhanced Service -more info.