Kimberly East Care Centre

Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat me with the utmost respect and dignity. I cannot recommend Kimberly East highly enough.

Thank you all!

All the staff are amazing, extremely polite, helpful and always seem happy. The care my husband receives is first-class. The only improvement would be to have a monthly or bi-monthly update.

I've always received a welcoming atmosphere on arrival and departure, along with any necessary instructions. All staff are very courteous and attentive to their residents and visitors. The building and grounds are suitable and safe to allow exercise. I've witnessed care and support treated with dignity and kindness to all. (Value for money - I'm sorry I do not know the cost)

My first impression of the care centre was that it was purpose-built with the best of equipment for moving residents easily, my wife being unable to help herself. The staff have always been kind, considerate and unhurried. As a regular visitor, I receive as much consideration as do the residents. I give full marks to all who work and those who manage the centre.

My family can't thank the staff enough and hope that Dad is able to spend the remainder of his days in this safe, comfortable home from home.

Recently my sister passed away in Kimberly East Care Centre after a five-month stay. Whilst she was there the whole staff from the top all the way down were absolutely great with her care and professionalism. Nothing was too much trouble and at all times anything that I was not sure of was explained to me. Unfortunately, because of my sister's illness, I don't think she fully appreciated her stay in the home. The home is modern and always spotlessly clean. They have all the equipment and willingness to make a resident's stay as comfortable and enjoyable as possible with entertainment on most afternoons. I would recommend this facility to anyone who is in the unfortunate position of needing a place for a loved one. I thank all, and I mean all the staff for what they did for my sister.

I was looked after very well and attentively. The staff are very kind, friendly and polite.

Kimberly East has been absolutely amazing. My mum came to Kimberly East from the hospital as she was not quite fit enough to come home due to her Alzheimer's. The staff were so welcoming and looked after my mum beautifully. She is so much stronger now and is really happy in her daily routine. Our family cannot thank them enough. They really do care which is so comforting at such an emotional time.

All staff are willing to help - polite and courteous.

The staff are very helpful, caring and do a brilliant job. Nothing is a bother for any of the staff. The rooms are kept clean and tidy and the general décor of the whole building is lovely. I know my dad is well cared for.

My sister has been in the care home for over two years now. She found it difficult to settle in, but after a short spell in hospital she couldn't wait to get 'home'. The staff are always friendly and helpful and at her age (87) that is important. We as her family appreciate the care given to her.

My mother has been very well cared for, her dietary preferences are catered to and she has established cheerful and chatty relationships with many of the staff. After a very scary diagnosis and a period in hospital, the friendly and home-like atmosphere has been appreciated by her and by me.

My mum suffered from dementia for a very long time. The team at Wessex Care looked after her beautifully, I couldn't have asked for any more from them. They really do care and I can't thank them enough!

My mother was admitted from the hospital following a stay in the hospital. She was not fit enough to go home, so initially, stayed in for an assessment. Her room is spotless, and the staff encourage her to eat and drink as she has a very poor appetite. They are very attentive and are quick to change bedding if soiled after she has eaten, so she is kept clean. Can't comment on the full menu or management, but it would appear to be satisfactory

My mum was very happy here and said she always felt safe and very well cared for. When I visited her, I always found the staff friendly and kind and always willing to help with any questions.

Kimberly East did the very best to support my mother in very difficult working circumstances (common to the whole care sector and complicated further by the pandemic). The staff were always kind, caring and respectful of her needs and wishes.

If I needed care, I would certainly hope to stay at Kimberly East Care Centre. A pleasure to go into the home for visiting, everyone is helpful and caring.

I sometimes have difficulty going to visit due to my own health, but they were thoughtful enough to send me email pictures. It made such a difference. Thank you!

My mum was discharged into here from an unexpected admission to hospital. From the outset, the team at Kimberley East went out of their way to make sure Mum was cared for in a sensitive and kind way. They also supported me through a very stressful time and I am indebted to the team here. Mum was at Kimberley East for a total of 3 months before I was able to move her into a care home near us. Were it not for the geography involved, I would have been very happy for Mum to stay at Kimberley East - a home from home with a team that really cares.