Care Homes Owned by Wessex Care Ltd

Generally very good, no major problems.

We attended the family and friends bbq and were very impressed. The food was excellent, the singer was outstanding and all the staff were very attentive. A lot of effort had clearly been made and you'd even ordered the (not-too-hot) sunshine. The atmosphere was lovely and the residents (and their guests) enjoyed themselves immensely.

More than good. Therapy was useful.

As regards security, I would like to be able to open my window, especially in the evenings, after a hot day, to cool my room.

Thanks to all for a lovely day.

BBQ on 4th August 2026 - absolute winner. Amazing. Hop hip hoorays plus medals to all. Perfect.

My family and I are really happy with the care my father receives. Every single member of staff is kind, considerate, respectful and dedicated. We cannot praise them all enough for everything they do for all the residents. Communication is excellent when I am visiting in person or by phone call if there is anything regarding my father's care that I need to know about. The more I get to know the staff from all areas of responsibility I realise my positive impressions of them all are confirmed. I would like to convey my thanks to everyone.

A professional and caring service. Limited physio/rehab, variable coverage overnight. Otherwise content.

Thanks to the staff for facilitating an excellent family day downstairs, also for getting Dad ready for Holy Communion very early in the morning for a few Sundays. Much Appreciated. Kind regards Trevor

Only negative was patient transport. Cancelled a heart appointment 20 minutes before the appointment. Also, some cleaning staff sitting in patient rooms on their phone. Called PALS 2 weeks ago and still no call back

My husband recently died in Kimberley West Care Centre, after 6 months of very capable, efficient care. The staff were kind and considerate to him and myself throughout, and treated him with respect as I would have expected, even after he became confused towards the end of his life. His many wounds and ulcers were treated with great care and efficiency and he was given medication regularly to alleviate the pain, so that he suffered the least pain as much as possible. I would highly recommend this nursing home for anyone contemplating care for their loved ones - it was quiet, efficient, clean and friendly in all respects. The only difficulty I encountered was the lack of English-speaking carers at times, but in general this did not cause a great problem, and normally there was a way round by finding another carer who could interpret. I cannot comment on value for money as we were funded by the NHS.

She loved everything about the experience at Little Manor, mum was raving about the food and the excellent staff

Very good alround.

About ten years ago my wife was diagnosed with Huntington's. As you may know this is genetic but was unknown in her family. For seven years I became her full time carer. After a fall and a short spell in Hospital we decided she needed to go to a Care Home. After a long conversation I asked a member of the support staff called Ali if she could find a suitable Home with knowledge of my wife's problem. She found that Kimberley West care centre had a vacancy. I go every day for three hours around lunchtime and have got to know many of the residents now as friends. The staff are a truly amazing group of people, nothing seems to much for them even when difficult problems occur.To have such a diverse group of people who treat each other as equals I find truly humbling.

Staff are very professional and most helpful. The care centre appear to be safe, with lots of safeguarding process.

The staff are amazing at Little Manor, always there to help and make you feel welcome. Had a few hiccups, but that was sorted out really quickly. The home was always nice a clean and tidy. My mum liked being there, but just wanted to go home.

My sister-in-law Rosemary spent the last 33 days of her life from the 17th of December 2025 until her passing on the 19th of January 2026 in Kimberly West. She was so well cared for. We, as her family, were so grateful for the care received and were so pleased to be in their care. Thank you so very much.

Very happy with my sister's care and all of her carers in Kimberly West. They were very caring and dignified when my sister passed away.

We can't thank everyone at Holmwood enough for the love and care they gave to my mum for the two months she was there. She was always treated with such warmth, dignity and genuine kindness, and it meant so much to me and my wife. She never look unkempt or dirty - I had no cause for concerns here. The care and support was beyond excellent - we were always kept informed of any issues, which brought real peace of mind. The home itself is consistently welcoming (get past the carpet you see of 1960's retro), never with the unpleasant smells you sometimes associate with care homes. Every visit we were offered a cup of tea. Mum loved the food and they catered for her needs with no fuss. What makes this place special is the people. The staff are compassionate, patient and take the time to build real relationships. We will always be grateful for the care they gave to Mum and whilst the stay should have been longer - her final days were in the right place. Thank you! Highly recommend.

We have been reflecting on our experience placing my mother in law 'Wendy' into care with Holmwood Care home last year in April. Wendy is particularly treasured by myself, her son and our Children. She was frightened and depressed when she came to live in care. The wheels fell off very quickly and even with around the clock care we couldn't get things right for her to feel safe. Since being in Holmwood we now get to spend time with a calm and happy 'Wendy'. She loves where she is and she gets regular visitors. However, when life events have hit us and we aren't there we know that she is in the safest hands with Julie and her team who are now like family and she speaks very highly of. She enjoys to give staff her family news not least her greatest joy last week of becoming a Great Granny to Willa her first great granddaughter.

When I called Zoe, the Placements manager a year ago in the hunt for the right place for Wendy I knew by the end of the call this was it.