Kimberly West Care Centre

Mum moved into Kimberly West at the end of July 2026. The care she has received has been excellent from both the care team and nursing staff. She enjoys the food and alternative menu. Her overall wellbeing has improved substantially, I suspect from a combination of good care, nutrition and hydration. She enjoys being able to sit and read in her room, meeting folk for lunch and participating in some of the activities on offer. Mum's mental wellbeing is the best I've seen it for a number of years, she is more alert, engages with visitors more and smiles more than I've seen for a long time. Thanks all.

Frank enjoyed his stay here. He was very happy in the environment, he loved his room & the view of the cathedral. He found all the staff very helpful, caring & compassionate. I know he would love me to say the only thing which wasn't quite to his taste was the scrambled egg, he was very particular with this. :) Thank you so much for everything

My dear daddy came to you from the hospital in Southampton, management Wonderful lady help arrange a home with Wessex Care. Unable to go to Castle View required Nursing Care place was found in your fantastic home Kimberly West he was with you for only two weeks but it was his home and everybody involved made it very special with love, kindness and above all care-Thank you to you all for making Dads last weeks happy comfortable + loved.

As regards security, I would like to be able to open my window, especially in the evenings, after a hot day, to cool my room.

Thanks to all for a lovely day.

BBQ on 4th August 2026 - absolute winner. Amazing. Hop hip hoorays plus medals to all. Perfect.

My husband recently died in Kimberley West Care Centre, after 6 months of very capable, efficient care. The staff were kind and considerate to him and myself throughout, and treated him with respect as I would have expected, even after he became confused towards the end of his life. His many wounds and ulcers were treated with great care and efficiency and he was given medication regularly to alleviate the pain, so that he suffered the least pain as much as possible. I would highly recommend this nursing home for anyone contemplating care for their loved ones - it was quiet, efficient, clean and friendly in all respects. The only difficulty I encountered was the lack of English-speaking carers at times, but in general this did not cause a great problem, and normally there was a way round by finding another carer who could interpret. I cannot comment on value for money as we were funded by the NHS.

About ten years ago my wife was diagnosed with Huntington's. As you may know this is genetic but was unknown in her family. For seven years I became her full time carer. After a fall and a short spell in Hospital we decided she needed to go to a Care Home. After a long conversation I asked a member of the support staff called Ali if she could find a suitable Home with knowledge of my wife's problem. She found that Kimberley West care centre had a vacancy. I go every day for three hours around lunchtime and have got to know many of the residents now as friends. The staff are a truly amazing group of people, nothing seems to much for them even when difficult problems occur.To have such a diverse group of people who treat each other as equals I find truly humbling.

My sister-in-law Rosemary spent the last 33 days of her life from the 17th of December 2025 until her passing on the 19th of January 2026 in Kimberly West. She was so well cared for. We, as her family, were so grateful for the care received and were so pleased to be in their care. Thank you so very much.

Very happy with my sister's care and all of her carers in Kimberly West. They were very caring and dignified when my sister passed away.

I cannot thank and rate highly enough the care that my mother received in the last year of her life. The hoist facilities were the first transformation enabling her to get from bed to chair in minutes, alleviating the manipulation for the staff and allowing a smooth transition. But by far the most outstanding experience was the nature of the care; respectful, dignified and loving. A true family ambience - which is apparent in all the staff. Thank you to you all.

Staff are always friendly and helpful to my mother, and ourselves when we come and see her. They keep us up to date with her health and any concerns. My mother enjoys especially the musical events in the lounge, which we go and watch too. Really happy we found Wessex Care for my mother.

Thank you Kimberley West

Athough my mother-in-law was in for a short period of time, the care, kindness, patience and compassion was excellent. From the moment I was initially shown around it was obvious the clients are well cared for. The place has a homely, informal, welcoming atmosphere but most of all, and more importantly, my mother-in-law felt safe and comfortable there which put all the family members' minds at rest.

Wonderful staff always looked after my friend well lovely clean home. Went down when they had barbeque, looked after us as well as patients all had wonderful time. As for the staff I couldn't ask for better so loving and kind.

I was my uncle's closest living relative and I was so happy to find such a wonderful care home. The staff were warm, friendly and attentive to my uncle. The standard of medical care was excellent. The home was always immaculate and the food was wonderful. They were fantastic at communicating information and could not have been more helpful to me after my uncle died. I could not recommend the facility more highly.

Kimberly and all the staff were amazing at looking after my mother for two weeks of respite care. They were kind and patient, and we are grateful. We would definitely recommend Kimberley West and their care.

I would highly recommend this nursing home and feel lucky that my mum got to spend her final months in your care.

Staff have been really amazing. Mum has been well looked after. We had a lovely tea party for Mum's 93rd birthday and they did all the food for us. She loved having the family there.

The staff and managers are very helpful, kind and caring. Lovely peaceful atmosphere every time I visit, so no worries.