






Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents.
Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7, including:
• Flexible facilities utilising the latest technology to provide outstanding support for convalescence, dementia and end-of-life.
• En-suite rooms with electric hoists
• Integral health spa, social club and activity spaces.
• Accommodation for relatives and community support staff.
• Full...
Care Provided by Kimberly West Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact Wessex Care and speak to our Placements Manager, Zoe Johnson for further information.
The price(s) shown are provided by the care home. Contact Kimberly West Care Centre for full pricing details and T&Cs.
Contact Kimberly West Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Wessex Care Ltd
- Private Owned
Person in charge
- Jodie Airey(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 4
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (27)
Kimberly West Care Centre Reviews (46)
Kimberly West Care Centre has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Kimberly West Care Centre has 46 reviews.
My husband recently died in Kimberley West Care Centre, after 6 months of very capable, efficient care. The staff were kind and considerate to him and myself throughout, and treated him with respect as I would have expected, even after he became confused towards the end of his life. His many wounds and ulcers were treated with great care and efficiency and he was given medication regularly to alleviate the pain, so that he suffered the least pain as much as possible. I would highly recommend this nursing home for anyone contemplating care for their loved ones - it was quiet, efficient, clean and friendly in all respects. The only difficulty I encountered was the lack of English-speaking carers at times, but in general this did not cause a great problem, and normally there was a way round by finding another carer who could interpret. I cannot comment on value for money as we were funded by the NHS.
Thank you for taking the time to share your experience with us at such a difficult time. It was a privilege to care for your husband, and although his stay with us was far too short, he made a lasting impression on our team and our residents alike. We are thinking of you and your family, and we...
About ten years ago my wife was diagnosed with Huntington's. As you may know this is genetic but was unknown in her family. For seven years I became her full time carer. After a fall and a short spell in Hospital we decided she needed to go to a Care Home. After a long conversation I asked a member of the support staff called Ali if she could find a suitable Home with knowledge of my wife's problem. She found that Kimberley West care centre had a vacancy. I go every day for three hours around lunchtime and have got to know many of the residents now as friends. The staff are a truly amazing group of people, nothing seems to much for them even when difficult problems occur.To have such a diverse group of people who treat each other as equals I find truly humbling.
Reading this gave me goosebumps. Thank you for sharing such a personal perspective of your experience of Kimberly West. It makes us so proud to hear such things. We strive to create an environment where residents, their friends and family feel that they are treated with dignity, equality and...
My sister-in-law Rosemary spent the last 33 days of her life from the 17th of December 2025 until her passing on the 19th of January 2026 in Kimberly West. She was so well cared for. We, as her family, were so grateful for the care received and were so pleased to be in their care. Thank you so very much.
Thank you for sharing this heartfelt message. We are deeply moved to hear that Rosemary felt well cared for during her time at Kimberley West. We are proud to know that our team could provide comfort, dignity, and support to both her and your family during such a difficult period. Your gratitude means so much to us. Please accept our sincere condolences, and thank you again for your kind words.
Very happy with my sister's care and all of her carers in Kimberly West. They were very caring and dignified when my sister passed away.
Thank you so much for your kind words. We're truly grateful to hear that your sister received the care, dignity, and compassion she deserved, especially in her final moments. Our team in Kimberley West will be deeply touched by your feedback. Please know we are thinking of you and your family during this time.
I cannot thank and rate highly enough the care that my mother received in the last year of her life. The hoist facilities were the first transformation enabling her to get from bed to chair in minutes, alleviating the manipulation for the staff and allowing a smooth transition. But by far the most outstanding experience was the nature of the care; respectful, dignified and loving. A true family ambience - which is apparent in all the staff. Thank you to you all.
Comments like yours are the reason we do what we do. Whilst we strive to provide the very highest standard of equipment within our homes, what truly fills our hearts is your recognition of the compassion, respect, and love shown by our staff - values that are at the very heart...
Staff are always friendly and helpful to my mother, and ourselves when we come and see her. They keep us up to date with her health and any concerns. My mother enjoys especially the musical events in the lounge, which we go and watch too. Really happy we found Wessex Care for my mother.
It is important to us that families feel informed. We hope that it limits some of the inevitable worry that there can be when you are trusting the care of someone you love.
We are just as happy that you found us too.
We all know how awful dementia is but the staff remain smiling despite the desperately hard work that they do to care for residents.
Thank you Kimberley West
Many Many thanks for such a wonderful review and taking the time to complete. It is always so appreciated by the team to review such positive feedback for the wonderful care and service they provide. I will be sure to let them know.
Athough my mother-in-law was in for a short period of time, the care, kindness, patience and compassion was excellent. From the moment I was initially shown around it was obvious the clients are well cared for. The place has a homely, informal, welcoming atmosphere but most of all, and more importantly, my mother-in-law felt safe and comfortable there which put all the family members' minds at rest.
Wonderful staff always looked after my friend well lovely clean home. Went down when they had barbeque, looked after us as well as patients all had wonderful time. As for the staff I couldn't ask for better so loving and kind.
Many thanks for your wonderful review it is always so lovely for the team to receive such positive feedback. I will be sure to let them know. so glad you enjoyed the BBQ!
I was my uncle's closest living relative and I was so happy to find such a wonderful care home. The staff were warm, friendly and attentive to my uncle. The standard of medical care was excellent. The home was always immaculate and the food was wonderful. They were fantastic at communicating information and could not have been more helpful to me after my uncle died. I could not recommend the facility more highly.
Many thanks for taking the time to send such a lovely positive review of your experience at Kimberly West. I will be sure to let the team know as it is always so empowering to receive such positive words.
Kimberly and all the staff were amazing at looking after my mother for two weeks of respite care. They were kind and patient, and we are grateful. We would definitely recommend Kimberley West and their care.
Many thanks for taking the time to leave such a positive review of your experience of Kimberly West.
I especially want to thank you in how you handled the news and follow-up when Mum died last week. You were sensitive and kind and I really felt like not only mum, but myself, was well looked after by you all.
I would highly recommend this nursing home and feel lucky that my mum got to spend her final months in your care.
Many thanks for taking the time to complete a review of your experience of Kimberly West. Your kind words will empower the team to continue to deliver the service which they do every day. We are so sorry for your loss but glad we could support you all in every way. Thank you. again.
Staff have been really amazing. Mum has been well looked after. We had a lovely tea party for Mum's 93rd birthday and they did all the food for us. She loved having the family there.
Many thanks for your positive feedback, we are so glad your Mum had a wonderful birthday! It was our pleasure to make her birthday with you all so special.
The staff and managers are very helpful, kind and caring. Lovely peaceful atmosphere every time I visit, so no worries.
Thank you so much for taking the time to leave such positive feedback for Kimberly West. We will be sure to let the team know as it is very empowering for them all.
Kimberley West is a fabulous home. Mum is very settled there and all the staff are amazing and go above and beyond in the care they provide. Without a doubt, I know my mum is very well cared for and in safe hands there.
Thank you so much for your kind words and positive review of your experience of Kimberly West. I will be sure to let the team know of your positive experience.
Thank you.
Thank you so much for your wonderful review and we are so sorry for the loss of your Mother. I will be sure to let the team know of your kind words and positive feedback.
I have no complaints at all and the care of our mother is excellent. Nursing staff considerate and very kind. Would recommend to anyone who are looking for a nursing home of an exceptional standard. They liaise with us on care and notify us of any concerns.
Thank you so much for taking the time to leave such a wonderful review of your experience of Kimberly West. I will be sure to let the team know, as it is always empowering to receive feedback for the car and service we provide at Wessex Care.
I have been very pleased with the level of care that all staff are providing my mother. It is fully appreciated that, due to my mother's condition after two strokes, her state fluctuates daily. However, the nursing staff are fully able to cope with this and their understanding is excellent. The senior nursing staff are always available to discuss any issues on a private level with the family.
Thank you so much for taking the time to leave such a positive review. We really do appreciate all feedback. I will be sure to let the team know.
Very clean and good service, staff all have brilliant altitude and take time and care over the residents. The menu is excellent and they always deliver tea and cake in the afternoon, I have no complaints.
Many thanks for taking the time to leave a review, all positive and empowering words are a great boost for the teams in all departments. It is lovely to hear you have such a positive experience in the catering department also, I will be sure to let them know! Thank you again.
My mother moved to Kimberley West in Summer 2023 and has, and still is enjoying her time there. All the staff are friendly and helpful and although my mother prefers to stay in her room the staff pop in on her, or occassionally can coax her out for one of the many events on in the lounge. She was wheelchair-bound when she came and the home has an abundance of winches to move the residents around. My mother enjoys the food and it does look appetising. There are the occasional meetings between staff and the relations of the residents so any questions can be raised.
Many thanks for taking the time to complete such a positive review. We are so happy your experience of Kimberly West is so positive. I will be sure to let the team know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kimberly West Care Centre.
There are no upcoming events for Kimberly West Care Centre.
Awards / Recognitions (1)
- 16 Jan 2020Recipient: Kimberly West Care Centre
Accreditations
There are no accreditations posted yet for Kimberly West Care Centre.
Meet the Team (1)

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.
Frequently Asked Questions about Kimberly West Care Centre
What types of Care is Kimberly West Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kimberly West Care Centre have?
There are 27 Single Rooms.
What are the Facilities & Services at Kimberly West Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kimberly West Care Centre to the centre of Salisbury?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kimberly West Care Centre to verify any information. View our terms and conditions. Kimberly West Care Centre has an Enhanced Service -more info.