Kimberly West Care Centre

27 Tollgate Road, Salisbury SP1 2JA
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9.9 42 Reviews
  • Kimberly West Care Centre, Salisbury
Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents.

Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7, including:

•        Flexible facilities utilising the latest technology to provide outstanding support for convalescence, dementia and end-of-life.
•        En-suite rooms with electric hoists
•        Integral health spa, social club and activity spaces.
•        Accommodation for relatives and community support staff.
•        Full CCTV overt recording system, electable for bedrooms.
•        Education facilities to provide help with ongoing care.

However long or short the stay, whether the needs are medical, personal or social, everyone can enjoy comprehensive, individual care at Kimberly West.
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Care Provided by Kimberly West Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1900
  • Self-Funded Residential Dementia Care: £1400 – £1900
  • Self-Funded Nursing Care: £1400 – £1900
  • Self-Funded Nursing Dementia Care: £1400 – £1900
  • RESPITE Self-Funded Residential Care: £1568 – £2128
  • RESPITE Self-Funded Residential Dementia Care: £1568 – £2128
  • RESPITE Self-Funded Nursing Care: £1568 – £2126
  • RESPITE Self-Funded Nursing Dementia Care: £1568 – £2128

Please contact Wessex Care and speak to our Placements Manager, Zoe Johnson for further information.

These prices are only a guideline, please contact Kimberly West Care Centre to find out the exact price for your requirements.

Contact Kimberly West Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kimberly West Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jodie Airey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (27)
  • Single Rooms with Ensuite Wet Room (27)

Kimberly West Care Centre Reviews (42)

9.9

Kimberly West Care Centre has a Review Score of 9.9 (9.909) out of 10, based on 16 reviews in the last 2 years.
Over all time Kimberly West Care Centre has 42 reviews.

Overall Experience
  • 36
  • 5
  • 1
  • 0
  • 0
Date Published
  • 42
  • 4
  • 11
  • 16
  • 26
Reviewer Connection to Kimberly West Care Centre
  • 18
  • 8
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from R D (Daughter of Resident) published on 4 May 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
In general, care is good and a few small things if addressed could make this an outstanding home. The smell of urine needs addressing - very strong in some bedrooms. Cleanliness was good but has become poor over the last few months. Floor dirty, cups for residents very dirty. The staff do not speak
much to relatives.
Reply from Matthew Airey, Managing Director at Kimberly West Care Centre
Thank you for your feedback and I do mean this. We do not always get things right and so value when matters are raised with us so that we can correct them quickly. However, I am also aware that you…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Wife of Resident) published on 20 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband appears happy, content and well looked after. However, he never asks for anything and therefore relies on the empathy of the staff e.g. extra drinks, having fruit between meals, changing the CD in his machine and being changed if he wets himself. Understandingly all the staff cannot have
the same level of empathy with all the patients but they are lovely and hard-working, caring staff.
Reply from Matthew Airey, Managing Director at Kimberly West Care Centre
I will ensure all the staff get to see your kind comments. As you know it has been a difficult few weeks with all the changes that were required to meet the challenge of the COVID-19 virus. The team…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Kimberly West Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Kimberly West Care Centre is calculated as follows: ( (172 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 187 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kimberly West Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Jodie

Jodie Scott

Job Title: RCM, RMA Operations Director & Registered Care Manager Joined: 2001

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kimberly West Care Centre to verify any information. View our terms and conditions. Kimberly West Care Centre has an Enhanced Service - more info.