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Kimberly West Care Centre

27 Tollgate Road, Salisbury, Wiltshire SP1 2JA
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Kimberly West Care Centre, Salisbury
Kimberly West Care Centre, Salisbury
Kimberly West Care Centre, Salisbury

Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents.

Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7, including:

• Flexible facilities utilising the latest technology to provide outstanding support for convalescence, dementia and end-of-life.

• En-suite rooms with electric hoists

• Integral health spa, social club and activity spaces.

• Accommodation for relatives and community support staff.

• Full...  

Care Provided by Kimberly West Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,900£1,568 - £2,128
Residential Dementia Care£1,400 - £1,900£1,568 - £2,128
Nursing Care£1,400 - £1,900£1,568 - £2,126
Nursing Dementia Care£1,400 - £1,900£1,568 - £2,128

Please contact Wessex Care and speak to our Placements Manager, Zoe Johnson for further information.

Contact Kimberly West Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jodie Airey(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (27)

Kimberly West Care Centre Reviews (46)

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9.9

Kimberly West Care Centre has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years. Over all time Kimberly West Care Centre has 46 reviews.

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Review from Victoria S (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

My father recuperated at Kimberly West for several weeks following a hospital stay. We could only visit a few times as it's such a long trip. The staff couldn't have been more helpful in keeping us informed about dad's progress, enabling regular telephone contact and organising a daily newspaper to be delivered. When we visited everyone was incredibly friendly and helpful; the property is modern and conspicuously clean and extra covid regulations are in place. I couldn't recommend it highly enough.

Reply from Christian Airey, Business Director at Kimberly West Care Centre

We are very pleased you couldn't recommend us highly enough. Thank you for your lovely words.

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Review from Tracy W (Daughter of Resident) published on 14 October 2021 Submitted via Postal Card
Overall Experience

Beautiful home with amazing staff who are always happy, inviting, and compassionate. They always keep you informed of how your loved one is and while my father was not with them long before he passed away, they made my father comfortable and showed us we matter.

Reply from Christian Airey, Business Director at Kimberly West Care Centre

Thank you for your lovely review - we will ensure that it is passed onto the team at Kimberly West.

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Review from Susan H (Daughter of Resident) published on 29 September 2021 Submitted via Website
Overall Experience

Kimberly West took care of my Mother in the last 21 months of her life and she died peacefully at 99 years. My Mother had Parkinsons Disease and was Registered Blind and needed full care and assistance. Wessex Care and all their staff provided wonderful care and support at a continual and consistently high standard. Without this support, our Mother would not have lived to such a ripe old age. We know from our visits my Mother was happy and comfortable and this gave our family great peace of mind, we never had any concerns about her care. During Covid we were able to set up regular Zoom Calls. The home is modern and purpose-built and is very clean and welcoming. There are hoists in all the bedrooms and public areas which makes it easy to support residents of limited mobility. The gardens and flowers are very well tended in the spacious outside areas. The Nursing and Care Staff are committed, experienced, and very dedicated and our family 100% recommend this Care Home. Thank you.

Reply from Jodie Scott, Operations Director at Kimberly West Care Centre

Thank you so very much for your feedback. The team work so hard to maintain the high standards that we have and will be overjoyed to hear of your positive comments especially during the past 18 months that have been difficult for all involved. It is our privilege to care for the amazing people we do. Thank you again.

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Review from Patsy P (Partner of Resident) published on 30 August 2021 Submitted via Postal Card
Overall Experience

Kimberly West is a care home that is staffed well and very, very clean! It runs a tight ship which I like and any problems are soon sorted out. Treatments and medication are kept in check and if any problems I am always notified by telephone. Clothes and healthcare are excellent and clean every time I visit. All the staff are polite and very friendly and are available if I need to seek advice on care.

Reply from Jodie Scott, Operations Director at Kimberly West Care Centre

Thank you so much for leaving us such a lovely response. Kimberly West have a wonderful staff team who work very hard to maintain such high standards. We really do appreciate your feedback.

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Review from R D (Daughter of Resident) published on 4 May 2020 Submitted via Postal Card
Overall Experience

In general, care is good and a few small things if addressed could make this an outstanding home. The smell of urine needs addressing - very strong in some bedrooms. Cleanliness was good but has become poor over the last few months. Floor dirty, cups for residents very dirty. The staff do not speak much to relatives.

Reply from Matthew Airey, Managing Director at Kimberly West Care Centre

Thank you for your feedback and I do mean this. We do not always get things right and so value when matters are raised with us so that we can correct them quickly. However, I am also aware that you had raised these issues previously and the manager tried to phone and then forgot to follow up due to...  

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Review from J M (Wife of Resident) published on 20 April 2020 Submitted via Postal Card
Overall Experience

My husband appears happy, content and well looked after. However, he never asks for anything and therefore relies on the empathy of the staff e.g. extra drinks, having fruit between meals, changing the CD in his machine and being changed if he wets himself. Understandingly all the staff cannot have the same level of empathy with all the patients but they are lovely and hard-working, caring staff.

Reply from Matthew Airey, Managing Director at Kimberly West Care Centre

I will ensure all the staff get to see your kind comments. As you know it has been a difficult few weeks with all the changes that were required to meet the challenge of the COVID-19 virus. The team are holding up well, some having moved into local staff accommodation away from their loved ones to...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 June 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

Accreditations

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Meet the Team (1)

Jodie Scott
Jodie ScottJob Title:RCM, RMA Operations Director & Registered Care ManagerJoined: 2001

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.

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