Wessex Care Ltd in Wiltshire | 5 Care Homes

Review of
Kimberly East Care Centre
from S C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

My father was a resident at Kimberley East from April 2024 until he sadly passed away on 1st January 2026.

During his stay he was treated with nothing but complete professionalism, love, kindness and care. Even in his last few weeks his comfort and dignity were upper most in the care he received.

In fact the last video we have of Dad was taken on Christmas Day and in it he is telling the staff how amazing and wonderful they are. A sentiment echoed by his family.

The home, the family room and his room were always clean and tidy and were always greeted with a smile and hello by all the staff we met.

As a family we cannot thank everyone (no matter their role) at Kimberley East enough for making Dad happy, content and well looked after.

Reply from Zoe Johnson, Placements Manager at Kimberly East Care CentreThank you so much for sharing these kind words.
Your father was a truly special gentleman and will always hold a place in our hearts. Personally, he was the very first person I placed in my new career with Wessex Care, and it was an honor to watch him settle in and become part of our community. He was gentle and kind, and although it took him a little time to get into the swing of life with us, he embraced it fully-especially enjoying gardening club and the seated exercise class. He was also a proud member of the residents' association, always advocating for those who couldn't.
On behalf of the entire Kimberley East team & all of us at Wessex Care, we are deeply grateful for the trust your family placed in us and for the privilege of caring for him. He will be greatly missed by all of us, staff and friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Little Manor Care Centre
from Sally R (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

Dad was well looked after. The staff were fantastic and every staff member we encountered greeted us with a warm welcome. We were kept well informed throughout dad's stay. We are very grateful for the care and support given by everyone at Little Manor. Thank you!

Reply from Zoe Johnson, Placements Manager at Little Manor Care CentreWe're so pleased to hear that your father was well cared for and that our teams made you feel welcomed throughout his stay. Keeping families informed and supported during their recovery is very important to us.
Thank you for taking the time to review us and with the kindest of wishes, given that Little Manor is a rehabilitation unit, we hope we don't see him any time soon...
Do send him our best wishes for his continued recovery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly West Care Centre
from Christina C (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report

Overall Experience

I cannot thank and rate highly enough the care that my mother received in the last year of her life. The hoist facilities were the first transformation enabling her to get from bed to chair in minutes, alleviating the manipulation for the staff and allowing a smooth transition. But by far the most outstanding

experience was the nature of the care; respectful, dignified and loving. A true family ambience - which is apparent in all the staff. Thank you to you all.

Reply from Zoe Johnson, Placements Manager at Kimberly West Care CentreSimply, thank you.
Comments like yours are the reason we do what we do. Whilst we strive to provide the very highest standard of equipment within our homes, what truly fills our hearts is your recognition of the compassion, respect, and love shown by our staff - values that are at the very heart of everything we strive to deliver.
To know that our home felt like a family home during such an important time in your mother's life is deeply meaningful to us.
Supporting residents and their loved ones with dignity and warmth, particularly in their final chapter, is a privilege we never take lightly.
Thank you again for your heartfelt feedback and for entrusting us with your mother's care. Our thoughts remain with you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from C S (Friend of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

The nursing staff were very kind, caring and professional. Most of the carers treated my friend with dignity and compassion. Even after my friend passed away, the nurses spoke to her and told her what they were going to do. Again in such a caring manner.

Reply from Zoe Johnson, Placements Manager at Kimberly East Care CentreThank you so much for taking the time to share your experience of supporting a loved one within one of our homes, especially during such a difficult time. It means a great deal to our team to know that your friend was treated with dignity, compassion, and respect throughout her time with us.

Our nurses and carers are committed to providing gentle, person-centred care, not only in life but also in the moments after someone has passed.

We will make sure your feedback is shared with the staff at Kimberly East who cared for your dear friend. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Castle View Care Centre
from Anne T (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with all of mums care. Everyone treats her with care and patience. Staff are all friendly, welcoming, and down to earth. We have already recommended the home to other.

Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for sharing such kind words about your experience. It means the world to us to know that your mum feels cared for and supported by our team. We truly value the trust you've placed in us, and hearing that you've recommended our home to others is one of the loveliest compliments we could receive.
I will be sure to share your kind words with everyone at Castle View.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from J E (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

I have found the nursing home to be clean and tidy and the staff very friendly. My friend was only in the care home for a relatively short period of time for palliative care. The facilities available for visitors were good, with a separate room to make a drink and/or wait whilst friend being attended

to.

Reply from Zoe Johnson, Placements Manager at Kimberly East Care CentreThank you for sharing your experience with us. We're pleased to hear that you found the home clean and welcoming, and that our staff were able to support both your friend and you during their time with us. Providing a comfortable environment for visitors is something that is very important to us, so it's reassuring to know our facilities met your needs.
Even though your friend's stay with us was short, we're glad we could offer care and support during such an important time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Castle View Care Centre
from Sandra S (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Staff are always welcoming and friendly. Keep me informed about my mums needs and any issues there might have been like falls or illness. Feel I can be involved in my mums care. Facilities clean and tidy. Glad my mum is there and can relax knowing she is safe

Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for your kind words. We're delighted to hear that you feel welcomed and supported, and that our team keeps you informed about your mum's needs. It's so very important to us that families feel involved in their loved one's care, and we're glad this has been your experience. We take great pride in maintaining a clean and safe environment, so it's wonderful to know this gives you peace of mind. Your mum's comfort and safety are always our priority, and we're grateful for your trust in us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from Janet W (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

I found all the staff very caring and helpful in their dealing with Shirley and me. The home was spotlessly clean at all times. What I particularly liked was to be able to bring some of her ornaments, teddies and pictures, etc. It really helped to settle her in. Thank you all for the care you showed

her - I wouldn't hesitate to recommend Kimberly East to anyone looking for a nursing home. Kind regards to all.

Reply from Zoe Johnson, Placements Manager at Kimberly East Care CentreWell, I for one 100% agree the importance of knick-knacks!! But in seriousness, we wouldn't have it any other way. We feel it is important that residents spaces feel like their home, reflecting individual style & personality.
Your recommendations and kind words go a long way to every single person involved in running a care centre like ours. We will proudly share your kind words.
With thanks

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly West Care Centre
from R D (Son of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Staff are always friendly and helpful to my mother, and ourselves when we come and see her. They keep us up to date with her health and any concerns. My mother enjoys especially the musical events in the lounge, which we go and watch too. Really happy we found Wessex Care for my mother.

Reply from Zoe Johnson, Placements Manager at Kimberly West Care CentreIts wonderful when friends and family join in with all the lovely things that go on, so we are glad you enjoy them too! It really helps create a lovely atmosphere for everyone.
It is important to us that families feel informed. We hope that it limits some of the inevitable worry that there can be when you are trusting the care of someone you love.
We are just as happy that you found us too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from Jon C (Husband of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Wonderful caring home used for a family member with diabetes and increasing Mental Health issues. A difficult combination. Home itself is lovely, staff are all caring, access is simple (once they know you) and unfussy but importantly secure for staff and residents. Rooms a good size and well fitted.

Food excellent, good laundry service and escorting to medical appointments.
Things that matter for residents like hair beauty and activities are all laid on and interesting.
This is a really nice care home offering good value, well resourced and in a convenient location.
Like all such homes the key asset is the ownership, the way its run and managed and the great staff and that makes it.
As a family we could not find a better place and will use them again without hesitation.

Reply from Zoe Johnson, Placements Manager at Kimberly East Care CentreThank you so much for your kind review. It means so very much to us that you notice the effort that goes into creating a homely environment for our residents. One of our goals is to provide a holistic approach to care and support, as such feedback like this is means a great deal to everyone involved.
I will take pride in sharing this with the team who I know will walk a little taller afterwards, as they rightly should.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Castle View Care Centre
from S G (Wife of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

Lovely friendly staff, well trained and very efficient. I cannot praise them enough. I visit regularly and I am made to feel welcome and involved with the care of my husband. The Care Home is very modern, clean and tidy. I have no complaints.

Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for taking the time to review our lovely new care centre. We are of course very proud of its modern facilities but we are even more proud of the team behind the care that is given.
I will share your comments and thoughts with everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from Denise L (Partner of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

I visited Kimberly East on the 27th October after an initial enquiry at 9.00 am that morning I was offered a visit to the home the same day. This was really reassuring and the experience I had was professional, informative, transparent and incredibly helpful. After agreeing the home would meet my partners

needs he was admitted on the morning of October 30th. The staff have been fantastic in making myself and more importantly my partner feel welcome and safe. Everyone went out of their way to accommodate my partners needs. Getting to know him, personalising his door sign, putting up personal pictures even printing off photos. A beautifully clean care home and I have been able to speak to the manager and placement manager when ever I need to (both have been outstanding) As my partner doesn't leave his room the activities are brought to his room! Thank you for providing such outstanding facilities and care. I feel 100% confident this has helped support my partner in feeling valued.

Reply from Jo McMahon, Operations Manager at Kimberly East Care CentreMany thanks for taking the time to complete such a positive review of your experience of Kimberly East in regards to the service and care provided. I will be sure to let the team know!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly West Care Centre
from M P (Daughter of Resident) published on 27 November 2025 Submitted via Website • Report

Overall Experience

Kimberley West looks after my mum in the best way possible. The staff are caring, kind and experienced in the field of dementia and they care for mum accordingly ensuring she remains safe and happy .
We all know how awful dementia is but the staff remain smiling despite the desperately hard work that

they do to care for residents.
Thank you Kimberley West

Reply from Jo McMahon, Operations Manager at Kimberly West Care CentreMany Many thanks for such a wonderful review and taking the time to complete. It is always so appreciated by the team to review such positive feedback for the wonderful care and service they provide. I will be sure to let them know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly East Care Centre
from W S (Friend of Resident) published on 27 November 2025 Submitted via Website • Report

Overall Experience

My friend was relocated to this home to receive the end of life care. She struggled with the changes from her home environment but all the care staff and the nurses have been fantastic - patient, kind, approachable, and caring. I truly think they provided the best care possible till the last. Thank

you very much for all our hard work and support.

Reply from Jo McMahon, Operations Manager at Kimberly East Care CentreMany heartfelt thanks for your wonderful review, I will be sure to let the team know. We are so sorry for loss and hope that being provided such a caring and empathic service brought comfort . Many thanks again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Holmwood
from P B (Son of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

My mother has been at Holmwood for 4 years. She tells me on every visit, how lucky she feels to be there, and how kind they are to her.
I feel she is perfectly safe and cared for, the staff are fantastically patient
Thank you

Reply from Jo McMahon, Operations Manager at HolmwoodMany thanks for such a lovely review of the wonderful service and care that Holmwood provide. I will be sure to let the team know as it is always empowering to review such positive words for the care they provide for all at Holmwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kimberly West Care Centre
from Gemma D (Daughter-in-law of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Athough my mother-in-law was in for a short period of time, the care, kindness, patience and compassion was excellent. From the moment I was initially shown around it was obvious the clients are well cared for. The place has a homely, informal, welcoming atmosphere but most of all, and more importantly,

my mother-in-law felt safe and comfortable there which put all the family members' minds at rest.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Little Manor Care Centre
from Hugh W (Respite Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

My reception on arrival from the hospital under the NHS for rehab after a broken femur was efficient and welcoming. I found all the care staff very attentive and easy to get on with both in the day and at night. The therapy team quickly worked out a programme for me and made sure I followed it. Without

their support I would not have progressed as quickly as I did.
Most of the rooms are full of light and the whole atmosphere I felt was encouraging.

Reply from Jo McMahon, Operations Manager at Little Manor Care CentreThank you so much for your kind words and taking the time to complete a review. I will be sure to let the team know and we wish you a continuous recovery going forward, we are so glad we were able to be part of your journey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Little Manor Care Centre
from Barbara B (Respite Resident) published on 17 October 2025 Submitted via Postal Card • Report

Overall Experience

On the day I was admitted to Little Manor, I was made very welcome. The carers and all the staff were very kind nothing was too much trouble, I was treated well by all of them.
The physios were kind and helpful and encouraging with helping me to walk again with a zimmer frame.
The meals were well

cooked and enjoyable. I must admit I could not have been treated any better. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Little Manor Care Centre
from L T (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report

Overall Experience

Mum was transferred from Salisbury hospital after falling and breaking her hip. The care mum received from the staff has been excellent, they are all helpful and very kind. Her room was big, clean and bright. Although mum did not make any progress with the physio, this was not down to the staff's

effort and encouragement. Although names of staff are not to be included, there are a few that have been outstanding and it would have been nice to recognise them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Little Manor Care Centre
from David K (Husband of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

The stay was very comfortable. Room very clean.Staff excellent and looked after me very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Wessex Care Ltd in Wiltshire

Wessex Care Ltd Locations in Wiltshire (5)

Wessex Care Ltd Reviews in Wiltshire (173)

Kimberly East Care Centre

Little Manor Care Centre

Kimberly West Care Centre

Kimberly East Care Centre

Castle View Care Centre

Kimberly East Care Centre

Castle View Care Centre

Kimberly East Care Centre

Kimberly West Care Centre

Kimberly East Care Centre

Castle View Care Centre

Kimberly East Care Centre

Kimberly West Care Centre

Kimberly East Care Centre

Holmwood

Kimberly West Care Centre

Little Manor Care Centre

Little Manor Care Centre

Little Manor Care Centre

Little Manor Care Centre

Awards / Recognitions (2)

Loading

Loading

Loading

Care Seekers

Job Seekers