Little Manor Care Centre

Manor Farm Road, Salisbury SP1 2RS
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9.6 63 Reviews
  • Little Manor Care Centre, Salisbury
Little Manor Care Centre was rebuilt on the original site of Little Manor care home and reopened in November 2020. The care centre has state-of-the-art facilities which include an integral health spa complete with physiotherapy area and therapy area, activity and social club spaces, french patio doors from the large lounge out onto the patio garden, full CCTV overt recording system which is electable for bedrooms, education facilities, electric hoists in all rooms, all bedrooms are en-suite and there are 24-hour nurses available. There is accommodation for relatives and community support staff. The facilities are also flexible to help support with convalescence, end of life care, rehabilitation and latter stage dementia, utilising the latest technology.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jodie Airey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Visiting is available and can be booked in advance by contacting the head office team.

Parking

  • There is parking available on site near the front entrance.

Little Manor Care Centre Reviews (63)

9.6

Little Manor Care Centre has a Review Score of 9.6 (9.645) out of 10, based on 57 reviews in the last 2 years.
Over all time Little Manor Care Centre has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Little Manor Care Centre
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Total of 63, showing 1-20
Review from Christine O (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were excellent - kind, friendly and helpful. The food was variable - considering how little money they spend on each person each day but the egg, cookery left a little to be desired the omelet was rubbery and the scrambled eggs too hard. The sponge pudding were excellent. It was a shame that
the menu was so repeated each week as many of us were there for more than a week.
The method of entry to the home for visitors led to much frustration as it relied on someone being there to answer the call bell.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave a review of your time spent at Little Manor. The staff are excellent and are so caring in all they do. I am sorry you felt that the food was not to your standard and we will take your comments on board and feedback to our catering department. Entry into the building is a keypad and fob entry and that is to safeguard all who stay in the home. I am sorry to hear it was a frustrating process for you and your visitors. We take all feedback seriously and will discuss the areas you have raised. thank you.

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Review from Janet M (Respite Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here at Little Manor The staff have been so kind + professional. Sad to be leaving.
Food excellent.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such a wonderful review of your experience of Little Manor. We will be sure to let the team know.

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Review from Sandra C (Respite Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very comfortable here. The room was a lovely surprise, new and clean with on suite showeroom. The staff are all very kind. Nothing is too much for them.
The care they took of me surprised me. I had a very painful back so they found me a very comfortable reclining chair, which really helped.
The food on the whole was very good, the only thing they could improve on, was the vegetables, some were dry and tasteless.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such a positive review of your experience at Little Manor. I will be sure to let the team know and also feedback on the vegetables. It is wonderful to hear the staff were all so caring and friendly it is so empowering to receive such positive feedback of the care and support they provide daily.

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Review from A J (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad had a fall at home and after spending 2 weeks in hospital went to Little Manor for respite as he was too weak to go home.
From day 1 the staff were so kind and caring and when Dad went home he was stronger than before his fail. This was down to the staff at Little Manor and we cannot thank them
enough for looking after our dad.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for such a an amazing review of your experience of Little Manor. We are so happy to hear your Father is doing so well. I will be sure to let the team know and we wish you and your father well.

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Review from Colin B (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely welcome from the staff at the door. Little Manor is a lovely establishment, very clean, big rooms. The meals cannot be bettered, nice choice of meals. Staff really. friendly.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave a review of your experience of Little Manor and the team. I will be sure to let them know.

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Review from Yvonne K (Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience has been excellent and it has given me the confidence to return home and eventually back to work.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for your positive review it is always empowering for the team and Wessex Care to receive such positive words in regards to your time and experience whilst you were there. We wish you well.

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Review from Elaine G (Resident) assisted by family/friend published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the help and support from all staff. Very nice to have friendly and smiling staff.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete your review, it is very much appreciated. I will be sure to let the team know.

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Review from B W (Respite Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not find fault with anything. It was a pleasure to stay there.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for such a positive and 5 star review the team will be so happy to see your feedback for the service they provide. I will be sure to let them know.

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Review from Eileen E (Respite Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was very pleasant. The room was clean and had excellent facilities. The staff were welcoming and informative. All the carers were very attentive, but due to language difficulties, it was sometimes difficult to understand one another. All the staff, from cleaners, care staff, physios & OT, plus
the medical staff, were professional and caring. Although names are not to be included, two care staff were exceptional.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for taking the time to send such a positive review of your experience of Little Manor. I will be sure to let the team know.

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Review from P L (Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been away from home for seven weeks following my accident in April. Four of those weeks have been at Little Manor Home. I wish now to express my sincere gratitude for the wonderful care I have received here. I was in a dark place when I arrived, and gradually, I have improved daily thanks to
the constant care and encouragement I have received lately. Going out on the patio with others has helped me too in the sunshine.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for your positive review of your stay and experience of Little Manor and the care and support we provide. We will be sure to let the team know.

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Review from C T (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been looked after very well and I am amazed how brilliant it is that you have got his mobility so good. Thank you all so very much, I am grateful to everyone.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for your kind review and taking the time to send feedback for your experience of Little Manor I will be sure to let the team know.

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Review from J H (Resident) assisted by family/friend published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
cleanliness + hygiene poor
huge portions of food - a lot of waste
some staff good and caring, others rough and uncaring
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you for your feedback, and I am sorry you feel this way. I am more than happy to arrange a meeting to discuss your comments further. We value all feedback and would really take on board how you feel and any areas we need to address and learn from. The team at Little Manor work very hard and are very caring to all.

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Review from R S (Respite Resident) assisted by family/friend published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my rehab at Little Manor was excellent. Staff were friendly and very caring. On discharge even though I was sound of mind, I was rushed in my decision of care to come home. My children's worries were not taken into consideration and at 92 years old + being fraile I wasn't thinking straight.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your review and I will be sure to feedback your comments to all teams involved in your discharge. We wish you well for the future.

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Review from D C (Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found it was all satisfactory.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you for taking the time to leave your review. It is appreciated.

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Review from Janet M (Respite Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, clean, very good and helpful members of staff.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete a review of your experience of Little Manor Care Centre. It is very much appreciated.

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Review from Ira S (Friend of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she doesn't know what she would have done without there full support & rehab therapy to enable her to go back home, which was her main goal. The place is so well kept
& clean, this is how all care should be delivered, amazing!
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete this lovely review, we are so pleased that your friend is happy with the care and support provided. the team work very hard to ensure all are made comfortable happy and welcome inclusive of great support package whilst staying at Little Manor. I will be sure to let the team know.

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Review from Kevin C (Respite Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a lots of help from all the staff here the stay here was lovely an thank you so much for all the care & support an all the physio staff was very kind & supportive many thanks to every one.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such a positive review. It is always empowering for the team and Wessex Care as a whole to see such lovely words about the service, care and support provided.

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Review from A W (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother enjoyed her time at Little Manor Care Home and all staff are friendly. Other then OT's and physio's who contacted me with updates on my mothers health I had no weekly updates on how she was progressing. She also ended up with very bad bed sores and became incontinent during her stay here.
With the right care I would have through she would have not had these sores. Sadly she is still incontinent too which could have been avoided.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to review your experience of Little Manor, we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.

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Review from Mary P (Friend of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On several visits to my dear friend, I've been so impressed and happy with everything about Little Manor: it's beautiful, the care, staff, warmth, decor and cleanliness. No one seemed rushed and we were always welcome with a smile. I have always worked in care homes and quite honestly this is the best.
My aunt was also with you in 2023 and we had the same experience. I would highly recommend. Thank you all.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such positive feedback of your experience we appreciate all feedback and I will be sure to let the team know.

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Review from Pamela R (Respite Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was perfect and I was treated like royalty.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for such a wonderful review. I will be sure to let the team know.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Little Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 57 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Little Manor Care Centre is calculated as follows: ( (483 Excellents x 5) + (119 Goods x 4) + (42 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 653 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Manor Care Centre is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jodie

Jodie Scott

Job Title: RCM, RMA Operations Director & Registered Care Manager Joined: 2001

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.

Frequently Asked Questions about Little Manor Care Centre

What types of Care is Little Manor Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Little Manor Care Centre have?

There are 30 Single Rooms.

What are the Facilities & Services at Little Manor Care Centre?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Little Manor Care Centre to the centre of Salisbury?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Manor Care Centre to verify any information. View our terms and conditions. Little Manor Care Centre has an Enhanced Service - more info.