Little Manor Care Centre

Manor Farm Road, Salisbury SP1 2RS
Review Us
9.6 67 Reviews
  • Little Manor Care Centre, Salisbury
Little Manor Care Centre was rebuilt on the original site of Little Manor care home and reopened in November 2020. The care centre has state-of-the-art facilities which include an integral health spa complete with physiotherapy area and therapy area, activity and social club spaces, french patio doors from the large lounge out onto the patio garden, full CCTV overt recording system which is electable for bedrooms, education facilities, electric hoists in all rooms, all bedrooms are en-suite and there are 24-hour nurses available. There is accommodation for relatives and community support staff. The facilities are also flexible to help support with convalescence, end of life care, rehabilitation and latter stage dementia, utilising the latest technology.
Show Little Manor Care Centre on the Map

Care Provided by Little Manor Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Little Manor Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Little Manor Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jodie Airey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Visiting is available and can be booked in advance by contacting the head office team.

Parking

  • There is parking available on site near the front entrance.

Little Manor Care Centre Reviews (67)

9.6

Little Manor Care Centre has a Review Score of 9.6 (9.649) out of 10, based on 60 reviews in the last 2 years.
Over all time Little Manor Care Centre has 67 reviews.

Overall Experience
  • 51
  • 13
  • 3
  • 0
  • 0
Date Published
  • 67
  • 14
  • 35
  • 60
  • 7
Reviewer Connection to Little Manor Care Centre
  • 22
  • 17
  • 13
  • 5
  • 3
  • 3
  • 2
  • 1
  • 1
Total of 67, showing 61-67
Review from Diana B (Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Little Manor lasted three weeks. During this time, from start to finish, I was treated with respect by all members of staff. The bedroom with ensuite was clean and comfortable. The rehab team gave me encouragement to mobilise daily at my own pace with their support. The nursing staff consulted
me on my mediation and medical needs. A never-ending supply of food, snacks and cups of tea at all times, day and night. Tender, loving care was given by all staff.
A brilliant team.
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for taking the time to leave such a positive review. We value all feedback and appreciate the time it takes to complete. I will be sure to inform the team of your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia E (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is staying at Little Manor Care Centre following a stay in hospital after breaking her hip. Every single aspect of Little Manor has been superb and it has reassured us that life in a care home can be enjoyable, safe and fulfilling for our mother. The staff are all compassionate, kind and professional.
I sadly cannot name all the staff that have cared for Mum so well but one member of staff has been superb.
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you for such a positive review of your experience and the care provided to your loved one whilst staying at Little Manor. The team work so hard and are so dedicated to all at Little Manor Care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark D (Son of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother received excellent end-of-life care at Little Manor. She had ben wary about going into any nursing home but she soon realised their care and support would make her comfortable. She was more at peace with herself and the world than I had seen her for a long time. I put a lot of that down to
the care and support she received at Little Manor. I will always be grateful to them for making her end-of-life a comfortable time.
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Many thanks for taking the time to leave such positive feedback for the care and support for your mother. It was an honour to support her in her EOL care. I will be sure to let the team know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael V (Son of Resident) published on 1 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, Little Manoe is very modern. The facilities are very good; it is very well run. The staff are very friendly and polite. All-round, very good.
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you for taking the time to send your review of Little Manor, I will be sure to let the team know your positive feedback. The team at Little Manor work extremely hard and are very dedicated in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan S (Daughter of Resident) published on 22 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother aged 96 was transferred here for rehab in order for her to return home to live independently. The care has been amazing the staff are all lovely without exception, always cheerful and helpful. The unit is beautiful very well equipt and very clean and tidy.
I cannot fault Little Manor. Thank
you for all you have done for my mum.
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Many thanks for taking the time to leave such a positive review of the care and support your mother received whilst staying at Little Manor. The team will be overjoyed to read your words and it is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Sister of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was in Litle Manor for over eight weeks after being discharged from hospital.
She has been very well looked after in every way. The cleanliness is excellent and the staff very friendly but professional at all times. It's a shame at the moment that visiting is only for 30 minutes and we have
to wear protective clothing eg: masks and gloves since COVID. At least we can visit. One comment that was made was that it is quite noisy sometimes in the evenings and during the night.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J I (Wife of Resident) published on 12 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very friendly, helpful and caring. Difficult to get to visit at present, but out of your control.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.649)

Overview of Review Score

The Review Score of 9.6 (9.649) out of 10 for Little Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 60 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.649 for Little Manor Care Centre is calculated as follows: ( (508 Excellents x 5) + (128 Goods x 4) + (42 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 687 Ratings = 4.649
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Little Manor Care Centre is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Jodie

Jodie Scott

Job Title: RCM, RMA Operations Director & Registered Care Manager Joined: 2001

Jodie joined our team in October 2001 as a junior carer. She worked as a welfare coordinator between our homes and the local community, before becoming Deputy Manager at Milford Manor, Manager at Holmwood, and then set up the Community Care Team with the support of Agnes Atras (Head of Care). She later became the company-wide Service Manager until she joined the Board in 2015 as the Operations Director. Today Jodie is the most senior Operations Manager responsible for all day to day operational matters across the company. She is supported in this role by our Service Manager Jo McMahon, Placements & Quality Assurance Manager Janet Hope.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Manor Care Centre to verify any information. View our terms and conditions. Little Manor Care Centre has an Enhanced Service - more info.