What types of Care is Mavern House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mavern House Nursing Home have?

There are 51 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Mavern House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mavern House Nursing Home to the centre of Melksham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Mavern House Nursing Home, Corsham Road, Shaw, Melksham, Wiltshire SN12 8EH

Review from D P (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

Mums first experience of respite care for two weeks .
She was in the Pathways area of the home where she very safe and cared for.
She enjoyed the food & the company. Very lovely room with all her personal belongings surrounding her ..

It's so popular mum hasn't been able to go back there this year

..

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thankyou for your lovely words, we would love the opportunity to welcome your mum back to Mavern House in the future.

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Review from J H (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

Both my mother and father are here and the staff try their upmost to make them as comfortable as they can. Going that extra mile to please them. The management are very knowledgeable and helpful and I would recommend this home to anyone looking for a friendly homely atmosphere.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thankyou for your kind words, we love that you and your family being part of Mavern House.

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Review from P H (Son of Resident) published on 9 May 2025 Submitted via Postal Card • Report

Overall Experience

Mavern House is welcoming, kind, compassionate and vibrant. Managers, carers, nurses, admin staff, cleaners and the kitchen staff all share the same ethos. Together they provide a personalised , nurturing and compassionate environment that is full of kindness and care. As a resident, my mother is treated

with complete respect, both as an individual, encouraged to enjoy and get involved in new experiences, but she can also opt out of any activity and just appreciate watching the world go by. Personally, being able to visit my mother at any time, use the facilities to make us a drink, bring in the food that she loves and decorate her room in any way, provides her with a real home. My mother has been able to have her first bath in over 10 years, get her hair done and nails treated. Everyone who knows the care home environment has provided me with glowing testimonials when they know where my mother lives. I have now been able to experience this myself and realise its the culture created by residents and staff that makes Mavern House special and fully deserve its reputation. I am whole heartedly recommend Mavern House as a wonderful care home.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thankyou for your kind words we are family here at Mavern and are so happy that your now apart of it!

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Review from L H (Friend of Resident) published on 21 January 2025 Submitted via Website • Report

Overall Experience

An outstanding home. I visit a friend in the home and I am absolutely amazed at how wonderful all the staff are. They are supportive, kind and caring at all times. Nothing is too much trouble and they still remain kind, gentle and patient even in difficult situations. My friend stays in a beautiful

room which overlooks a small patio with squirrels and birds and can watch wildlife daily. This is one of the nicest nursing homes I've been in.
Such a lovely home with incredible staff.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thank you so much for your lovely review, at Mavern we are family and this is what is reflected in our care.

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Review from C P (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report

Overall Experience

The care at Mavern House is ideal for my father's needs. They have excellent experience of dealing with dementia and as a result, my father is calmer and much more himself than in his previous environment. The staff are professional, calm, compassionate and humane and, in my limited experience, the

care feels like the gold standard.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

We love having your dad here at Mavern, thank you for your kind review.

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Review from Amanda T (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report

Overall Experience

My mum has been staying at Mavern for four weeks so far as her bungalow is having work carried out due to potential subsidence.
She will now be staying for a lot longer and I am grateful that Mavern can continue to accommodate her. The management team have been very understanding and efficient, the

care team professional and the housekeeping team incredibly friendly and helpful. The food is varied, very tasty and cooked on-site. Mavern House feels very homely and a happy place to be. They allow us to bring the family dog in to see her which pleases mum immensely. A big, big thank you to everyone.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thank you so much for your review; we are very pleased to have your mum as part of our Mavern family.

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Review from L W (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card • Report

Overall Experience

My father has been at Mavern House since February 2024. The care he receives is excellent, he is treated with respect and is always clean and tidy. All the carers that I have met so far are kind and very friendly. The management keep me updated with how my father is doing. When visiting Mavern, it's

like a home, well looked after, everyone is happy, you are greeted with a smile and a lovely hello from all staff members. The food is good, my father is enjoying it. There are plenty of activities, I can see on their online profile what is happening.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you for your kind words, it is a privilege to care for your dad and he seems to thrive from the care her receives.

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Review from Vicky D (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report

Overall Experience

My mother resided at Mavern for her end-of-life care and the last 7 weeks of her life. As soon as we visited the home before she moved in I felt a sense of peace, serenity and calm. This matched the experience we had as a family once Mum moved into the home. The staff are all very caring, supportive

and warm; not only to residents but also to their families. My father also lived at the home for the last 3 years of his life 5 years ago. I would highly recommend Mavern as a home-from-home where preserving the dignity of residents and care is at the heart of everything the home does.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you very much for your feedback. We pride ourselves on providing high standards of care to those who live at Mavern House. I will share your feedback with the wider team.

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Review from J B (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report

Overall Experience

Wonderful care home.
My dad was in for short respite care.
All the staff were incredibly caring and attentive.
Communication between staff and families was fantastic.
He was very well looked after and completely recovered from a hospital stay.
I cannot find fault or recommend it highly enough.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you for your kind words - we hope that your dad is settling well and you know where we are if we can help with anything in the future.

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Review from S G (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report

Overall Experience

All the carers and managers I have met seem incredibly kind to Mum and do what they can to include her in activities. I am so grateful they can take her for a walk when they can as this makes her really happy.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you for your kind words. It is a pleasure to care and support your mum here at Mavern House.

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Review from Tracy W (Guardian of Resident) published on 12 October 2023 Submitted via Website • Report

Overall Experience

Always get such a lovely feeling when we visit the resident. It’s clear how much the staff care about the elders. Mavern House Nursing Home is an amazing home from home, cannot recommend it enough. Our relative had to make the heartbreaking decision to leave her home of over 60 years and has loved every

minute of relocating to Mavern.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you, we pride ourselves on providing a warm, loving, home from home environment so we are really pleased you have found this is the experience for you and your loved one. Your feedback is very much appreciated

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Review from Vic B (Brother of Resident) published on 5 September 2023 Submitted via Website • Report

Overall Experience

It's never an easy decision to release a loved one's care to an organisation. My nephew, niece and my nephew's wife made that decision when it became evident my brother could be putting himself in harms way. I applaud them.
I also applaud the staff, all the staff, of Maver House. In the time my brother

has been a guest at Mavern House my wife and I have visited Mavern House numerous times and the general attitude and atmosphere around the care of their guests has been exemplary, caring and knowledgeable. All the staff we have interacted with new who we were and about my brother from our very first visit. It's heartening to walk away from Mavern House knowing he is in the care such a committed group of people. My wife and I feel so happy, and relieved, for my brother and his children that they found Mavern House. Thank you.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so very much for this lovely feedback, it is always very encouraging to know we are getting things right. Not only for the people living at Mavern house but also from the families' and visitors' perspective. We look forward to seeing you soon.

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Review from Jackie P (Respite Resident) published on 19 July 2023 Submitted via Website • Report

Overall Experience

I cannot praise Mavern House Nursing Home enough and would thoroughly recommend this home for loved ones. I have only been here for a week’s respite until I move into my bungalow but feel I am part of a loving, caring family. Everybody is so friendly and helpful and cannot do enough to help you. The

food is excellent especially the pork roast last Sunday. I will miss you all. Take care.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to add a review after your respite. We are really pleased that you enjoyed your stay with us and hope to see you again in the future if you need a break.

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Review from Carol O (Daughter of Resident) published on 7 June 2023 Submitted via Website • Report

Overall Experience

My dad recently went into Mavern House to receive end-of-life care when his health deteriorated rapidly, and he could no longer continue to live at home. The home is a very special place, with a very welcoming and happy feel to it. All the staff were absolutely amazing, and the care and support they

provided to my dad was so heartwarming. He was treated with such kindness, dignity and compassion by everyone. We could not have wished for a better place for Dad to have been in the final weeks of his life. As a family, we are so thankful that we found Mavern House, and would highly recommend them.

Reply from Stephen James, Home Manager at Mavern House Nursing Home

Thanks Carol for your kind words. It was a pleasure to have cared for your dad. I will pass on your kind comments and thanks to the wider staff team.

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Review from Melanie P (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report

Overall Experience

My late father was transferred to Mavern House from the hospital as end-of-life care was needed. Mavern House is a very special place and the care and compassion shown to my father, for his remaining days, will remain with me for the rest of my life. The management team and all of the staff treated

my father with genuine kindness and dignity. The communication was first class and I was kept updated at all times. This made a huge difference to our family and was a great comfort during a very difficult and emotional time.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you for leaving us your kind review. It was an honour for the team to have cared for your father. We are pleased to have been able to offer your father and you, comfort and support during this time.

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Review from Liz C (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report

Overall Experience

We found Mavern House online as we needed to find respite for dad. He stayed for three weeks over Christmas and New Year.
From our first phone call, the care and compassion shown to dad and us all was second to none. Any anxieties we had at leaving him were dispelled as we all felt he would be in safe

hands. The staff were so friendly and helpful. The food was excellent, and mum was invited for Christmas Dinner. Which she thoroughly enjoyed. The home itself is kept to a high standard, very homely and relaxing. You could be as involved as you liked with the afternoon activities. Dad benefited greatly from all the interaction.
I would not hesitate in recommending Mavern House to anyone.
Definitely five stars from us.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you Liz for your kind words, it was a real privilege to have cared for your dad and to have been able to support your family during your dad's respite stay with us. Please do keep in touch and feel free to visit anytime!

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Review from Mike C (Son of Resident) published on 20 January 2023 Submitted via Website • Report

Overall Experience

Last year, my Dad, who was struggling with vascular dementia, was taken to hospital after a stroke. He was largely left on his own and very soon became extremely distressed and depressed. Fortunately, we found Mavern House, which is close by. Mavern has a lovely, homely atmosphere and you can feel

the caring culture as soon as you come through the front door. The staff are all extremely kind, caring, and diligent. The Manager made it very easy for us to move Dad into his room and my Mum, who is now 83, was made to feel very welcome and join in with whatever activities were being arranged. The team took the time to help Dad get out of bed and socialise. Later, as he deteriorated, they took special care to make sure that he was not left alone and received the care that he needed. I am very relieved that we did not leave him in hospital and have no reservations in recommending Mavern and their lovely, caring team, to anybody.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you Mike for your kind words, it was a privilege to have cared for your Dad at a difficult time and to give you peace of mind as a family.

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Review from Alison C (Daughter of Resident) published on 30 November 2022 Submitted via Website • Report

Overall Experience

I would like to thank all the Mavern staff for taking such good care of my father.
My father went in on respite care, and sadly he passed away in November, but the care he received could not have been better. Mavern is a very special place, and that's down to the dedicated and amazing staff that

work there. Everybody is just so lovely and so caring.
Not only did the staff look after my father and provide exemplary end-of-life care, but they also took care of us as a family at a very difficult time. We visited daily, and the staff always remembered our names and took the time to update us and keep us informed of any changes in my father's medical condition. In my dad's final days, they gave us drinks and food and showed genuine concern for us as well as our father.
As a family, we were so reassured by the excellent care he was given, and when end-of-life care was needed, the nursing staff were amazing. They treated my father with dignity and compassion. I cannot praise the staff highly enough.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you, Alison, for your kind words; it was an honour and privilege for the team to have cared for your father and to have supported you all as a family. We hope you keep in touch with us all at Mavern.

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Review from Louise K (Granddaughter of Resident) published on 28 October 2022 Submitted via Website • Report

Overall Experience

Very caring staff who always made family welcome and treated my nana as family too. Always kept me well informed of how my nana was doing and her end-of-life care was personal and always so kind. The home had a friendly atmosphere, I was so happy my nana had her final years in this nursing home.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you very much for leaving us a review, we miss nana and were very privileged to care for her.

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Review from Karen R (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report

Overall Experience

From our first discovery visit to Mavern House we knew this was the right home for Mum. The entire team at Mavern are welcoming and loving. Their primary concern is the welfare, happiness and quality of life of the residents.
Nothing is too much trouble and there's always an inclusive and fun environment.
Mum

has retained her wicked sense of humour after her stroke and the team at Mavern picked up on this straight away and have embraced it.
Mum's comfort zone is Mavern and that gives us comfort.
We are eternally grateful for the care, respect and genuine love for Mum that is given by all at Mavern.

Reply from Justine Old, Manager at Mavern House Nursing Home

Mum is an absolute pleasure to look after! Thank you so much for your kind words.