Mavern House Nursing Home

My mother has been a resident with Mavern Care Home and I can honestly say that we were so lucky that it was the home of choice when she was placed there in April 2020. During the whole of her 6 years there, not only has she received excellent care (both physically and mentally) but so have the family felt fully supported during some pretty difficult times. Recently Mum has had some quite significant changes in her health and the Manager and staff have been absolutely wonderful to us and Mum - making sure she is comfortable and well looked after at all times as well as keeping us fully informed of any changes. They have made sure she is kept in good spirits as Mum needs the sort of mental stimulation that only comes from interaction with other people. All in all, we as a family, cannot fault the care Mum has, and continues to, receive.

I find that all staff are very caring and always smiling. My mum is very well looked after. We always find the home is very clean and tidy. Welcoming home with a family atmosphere, nothing is too much trouble.

Chris M

Although my dad was only a resident at Mavern House for two weeks, we cannot praise the staff and the facilities high enough. The care shown to dad was so kind, gentle and respectful. All the staff were also incredibly kind and understanding to myself and my brother at what was a difficult and emotional time for us. The overall atmosphere of Mavern House is friendly, welcoming and very homely. The activities we saw encouraged residents to join in with celebrating Valentine's Day, Chinese New Year (with staff dressed up and Chinese themed meals) and dancing in the garden on a day when the weather was particularly warm. Overall a happy place to live and work.

My Aunt moved into the Mavern in April 2025 following a move from her home town where she had been resident in another nursing care home. We chose Mavern, after visiting a number of other homes in the area, due to the friendly welcome and discussion with the manager. Although the home is not purpose built, it has a warm and homely feel about it and has close ties to the local church, which we knew would be important for my Aunt. It also has all the amenities, facilities and specialist staff - including a lovely, professional team of nursing staff, that other nursing care homes have. The home has a team of activities staff who are extremely good at ensuring there are a wide range of activities on the programme daily. The team of carers are very kind and have time for the residents, trying to give the best daily life to each that they are able. There is a lovely enclosed garden where, in summer, the residents are able to sit and enjoy shade, fresh air and activities.

At NO point did I ever hear anything inappropriate or harsh. The staff were always incredibly professional, polite and respectful in everything they did. Amazing really, as they certainly appeared genuinely very busy! The home certainly had a relaxed air about it and I couldn't be happier with the care my Uncle received. I would have absolutely no hesitation in recommending Mavern House to anyone who was considering living there.

Jo the receptionist is brilliant as well often joins the activities with the residents

I visited from Scotland for a week and was really impressed. The staff are brilliant and try to ensure that every resident can get involved in the activities, which are varied and enjoyable. This was coming up to Christmas and activities were very seasonal and everyone seemed to be looking forward to Christmas. Staff are so kind and work extremely hard to ensure everyone's needs are met and more. A huge thank you to them all.

Both my parents moved to Mavern in November 2024 due to increasing frailty and were understandably nervous. My sister and I viewed a few care homes but none felt as homely and welcoming as Mavern. All the staff, regardless of their role within the home, bent over backwards to ease their transition and they are genuinely caring and understanding. The whole team consider themselves Mavern family and are attentive and cheerful. The nursing staff and management are compassionate and have supported both of my parents through tricky situations. The enrichment staff go above and beyond to create a friendly, warm and cheerful environment in the shared lounge and the other residents respond to this by being open and friendly to everyone. There is no doubt that this is a stressful move to make but I can't recommend Mavern highly enough, they have been an absolute Godsend to our family.

My Gran has been a resident of Mavern for over 2 years now. She always tells me how well cared for she is and how much she likes the food (she put on a healthy level of weight when she arrived which was also fab). The team are super lovely and it is great all the activities they put on for the residents and also encourge family and friends to participate too. It is so reassuring to know she is being looked after by everyone there. Thank you to all the staff.

The activities team provide excellent 1 to 1 and group activities. There's always something fun going on!

A quiet,well run home with sympathetic and caring people to look after your loved ones .

Our 98 year old mother went to live at Mavern this summer. She is a very anxious, nervous person by nature but the staff made a great effort to settle her in. We are now 3 months down the line and she is happy, settled and enjoying Mavern life. She has the company of people around to chat to and the comfort of her own room when she wants. The staff are so kind and genuinely caring, the activities are fun and have given mum a new lease of life. The nursing staff are professional and manage mum's various health problems with good clinical knowledge and empathy.

We couldn't have been happier with the whole experience.

Both my mother and father are here and the staff try their upmost to make them as comfortable as they can. Going that extra mile to please them. The management are very knowledgeable and helpful and I would recommend this home to anyone looking for a friendly homely atmosphere.

She enjoyed the food & the company. Very lovely room with all her personal belongings surrounding her ..

It's so popular mum hasn't been able to go back there this year ..

Mavern House is welcoming, kind, compassionate and vibrant. Managers, carers, nurses, admin staff, cleaners and the kitchen staff all share the same ethos. Together they provide a personalised , nurturing and compassionate environment that is full of kindness and care. As a resident, my mother is treated with complete respect, both as an individual, encouraged to enjoy and get involved in new experiences, but she can also opt out of any activity and just appreciate watching the world go by. Personally, being able to visit my mother at any time, use the facilities to make us a drink, bring in the food that she loves and decorate her room in any way, provides her with a real home. My mother has been able to have her first bath in over 10 years, get her hair done and nails treated. Everyone who knows the care home environment has provided me with glowing testimonials when they know where my mother lives. I have now been able to experience this myself and realise its the culture created by residents and staff that makes Mavern House special and fully deserve its reputation. I am whole heartedly recommend Mavern House as a wonderful care home.

Such a lovely home with incredible staff.

The care at Mavern House is ideal for my father's needs. They have excellent experience of dealing with dementia and as a result, my father is calmer and much more himself than in his previous environment. The staff are professional, calm, compassionate and humane and, in my limited experience, the care feels like the gold standard.

She will now be staying for a lot longer and I am grateful that Mavern can continue to accommodate her. The management team have been very understanding and efficient, the care team professional and the housekeeping team incredibly friendly and helpful. The food is varied, very tasty and cooked on-site. Mavern House feels very homely and a happy place to be. They allow us to bring the family dog in to see her which pleases mum immensely. A big, big thank you to everyone.