Mavern House Nursing Home

Corsham Road, Shaw, Melksham SN12 8EH
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9.8 71 Reviews
  • Mavern House Nursing Home, Melksham
Mavern House Nursing Home is a family, as a community they provide compassionate, high-quality care for both long-term residents and those joining them for shorter respite stays. The comfortable and homely setting is designed to support older people in maintaining their lifestyle, dignity, and independence, while offering families reassurance and peace of mind.

The experienced nursing and care teams deliver fully personalised care, tailored to each individual’s needs. With skills across a wide range of specialist nursing treatments, they support those living with illness, injury, or complex health conditions in a respectful, attentive, and professional manner.

Mavern House believe that the best care is built on partnership. Relatives and loved ones are warmly welcomed and actively involved in care planning, ensuring a truly collaborative approach where residents, families, and staff work together as care partners to achieve the very best outcomes.
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Care Provided by Mavern House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Mavern House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mavern House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rosie Hardie (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcomed at any time without restriction. Visitors are welcome to share mealtimes with their relative or friend.

Parking

  • Parking is available on site.

Mavern House Nursing Home Reviews (71)

9.8

Mavern House Nursing Home has a Review Score of 9.8 (9.786) out of 10, based on 17 reviews in the last 2 years.
Over all time Mavern House Nursing Home has 71 reviews.

Overall Experience
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Date Published
  • 71
  • 10
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Reviewer Connection to Mavern House Nursing Home
  • 35
  • 17
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Total of 71, showing 1-20
Review from A M (Niece of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt moved into the Mavern in April 2025 following a move from her home town where she had been resident in another nursing care home. We chose Mavern, after visiting a number of other homes in the area, due to the friendly welcome and discussion with the manager. Although the home is not purpose
built, it has a warm and homely feel about it and has close ties to the local church, which we knew would be important for my Aunt. It also has all the amenities, facilities and specialist staff - including a lovely, professional team of nursing staff, that other nursing care homes have. The home has a team of activities staff who are extremely good at ensuring there are a wide range of activities on the programme daily. The team of carers are very kind and have time for the residents, trying to give the best daily life to each that they are able. There is a lovely enclosed garden where, in summer, the residents are able to sit and enjoy shade, fresh air and activities.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind words it's lovely to have a fellow Chester friend in Wiltshire!
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Review from Sally C (Niece of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to express my appreciation for all the staff who worked on my Uncle's corridor. During his last 4 days and nights, I often found myself alone with him and his door slightly open. It was easy to hear everyone working and talking, both staff and residents.
At NO point did I ever hear anything
inappropriate or harsh. The staff were always incredibly professional, polite and respectful in everything they did. Amazing really, as they certainly appeared genuinely very busy! The home certainly had a relaxed air about it and I couldn't be happier with the care my Uncle received. I would have absolutely no hesitation in recommending Mavern House to anyone who was considering living there.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou so much for your kind words, your uncle was a valued member of our Mavern Family.
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Review from Louise W (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Mavern last summer she has severe dementia but all the carers are wonderful with her
She doesn't always want to join in the activities but they try to encourage her and sometimes she does
We as a family are always welcomed with smiles and chat, it's like a big family
The nurses
are always on hand to answer any questions and are very caring towards mum
Nicky the activity leader is amazing lots of fun
Jo the receptionist is brilliant as well often joins the activities with the residents
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeYou are all definitely part of our Mavern Family we love having your mum here with us.
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Review from Alison M (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited from Scotland for a week and was really impressed. The staff are brilliant and try to ensure that every resident can get involved in the activities, which are varied and enjoyable. This was coming up to Christmas and activities were very seasonal and everyone seemed to be looking forward
to Christmas. Staff are so kind and work extremely hard to ensure everyone's needs are met and more. A huge thank you to them all.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeSo kind of you to leave us a review. Visit anytime!
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Review from Amanda B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents moved to Mavern in November 2024 due to increasing frailty and were understandably nervous. My sister and I viewed a few care homes but none felt as homely and welcoming as Mavern. All the staff, regardless of their role within the home, bent over backwards to ease their transition and
they are genuinely caring and understanding. The whole team consider themselves Mavern family and are attentive and cheerful. The nursing staff and management are compassionate and have supported both of my parents through tricky situations. The enrichment staff go above and beyond to create a friendly, warm and cheerful environment in the shared lounge and the other residents respond to this by being open and friendly to everyone. There is no doubt that this is a stressful move to make but I can't recommend Mavern highly enough, they have been an absolute Godsend to our family.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeWe love having you all as part of our Mavern Family.
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Review from Joanne G (Granddaughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Gran has been a resident of Mavern for over 2 years now. She always tells me how well cared for she is and how much she likes the food (she put on a healthy level of weight when she arrived which was also fab). The team are super lovely and it is great all the activities they put on for the residents
and also encourge family and friends to participate too. It is so reassuring to know she is being looked after by everyone there. Thank you to all the staff.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind comments and for being part of our Mavern Family.
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Review from Jane B (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident for over a year and she is happy and content. The care staff are amazing, kind, dedicated and up for a laugh. They make me feel so welcome and nothing is too much trouble.
They contact to let you know the smallest detail and i can send photos when i'm away.
The activities
team provide excellent 1 to 1 and group activities. There's always something fun going on!
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind words, we love having you all as part of Mavern House, your mums humor brightens our everyday!
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Review from Stephen B (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with amazing staff.Cannot fault the level of care and commitment shown by the team at Mavern House .
A quiet,well run home with sympathetic and caring people to look after your loved ones .
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou so much for taking the time to write this review, we love you all being a part of Mavern House.
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Review from Naomi L (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 98 year old mother went to live at Mavern this summer. She is a very anxious, nervous person by nature but the staff made a great effort to settle her in. We are now 3 months down the line and she is happy, settled and enjoying Mavern life. She has the company of people around to chat to and the
comfort of her own room when she wants. The staff are so kind and genuinely caring, the activities are fun and have given mum a new lease of life. The nursing staff are professional and manage mum's various health problems with good clinical knowledge and empathy.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeWe absolutely love having your mum with us here, and you visiting too!
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Review from Kate S (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we have all been absolutely astounded by the care given to our Mum,Grandma, great grandma by absolutely everyone at Mavern House. They have all been so kind, showing genuine care for us all. As soon as we walked through the door the sense of
relief we felt that mum was going to be cared
for with tenderness and dignity was immense.
We couldn't have been happier with the whole experience.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind words, it has been our pleasure supporting you all and caring for your mum/grandma/great grandma.
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Review from D P (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums first experience of respite care for two weeks .
She was in the Pathways area of the home where she very safe and cared for.
She enjoyed the food & the company. Very lovely room with all her personal belongings surrounding her ..


It's so popular mum hasn't been able to go back there this year

..
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your lovely words, we would love the opportunity to welcome your mum back to Mavern House in the future.
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Review from J H (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mother and father are here and the staff try their upmost to make them as comfortable as they can. Going that extra mile to please them. The management are very knowledgeable and helpful and I would recommend this home to anyone looking for a friendly homely atmosphere.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind words, we love that you and your family being part of Mavern House.
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Review from P H (Son of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mavern House is welcoming, kind, compassionate and vibrant. Managers, carers, nurses, admin staff, cleaners and the kitchen staff all share the same ethos. Together they provide a personalised , nurturing and compassionate environment that is full of kindness and care. As a resident, my mother is treated
with complete respect, both as an individual, encouraged to enjoy and get involved in new experiences, but she can also opt out of any activity and just appreciate watching the world go by. Personally, being able to visit my mother at any time, use the facilities to make us a drink, bring in the food that she loves and decorate her room in any way, provides her with a real home. My mother has been able to have her first bath in over 10 years, get her hair done and nails treated. Everyone who knows the care home environment has provided me with glowing testimonials when they know where my mother lives. I have now been able to experience this myself and realise its the culture created by residents and staff that makes Mavern House special and fully deserve its reputation. I am whole heartedly recommend Mavern House as a wonderful care home.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThankyou for your kind words we are family here at Mavern and are so happy that your now apart of it!
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Review from L H (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding home. I visit a friend in the home and I am absolutely amazed at how wonderful all the staff are. They are supportive, kind and caring at all times. Nothing is too much trouble and they still remain kind, gentle and patient even in difficult situations. My friend stays in a beautiful
room which overlooks a small patio with squirrels and birds and can watch wildlife daily. This is one of the nicest nursing homes I've been in.
Such a lovely home with incredible staff.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThank you so much for your lovely review, at Mavern we are family and this is what is reflected in our care.
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Review from C P (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Mavern House is ideal for my father's needs. They have excellent experience of dealing with dementia and as a result, my father is calmer and much more himself than in his previous environment. The staff are professional, calm, compassionate and humane and, in my limited experience, the
care feels like the gold standard.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeWe love having your dad here at Mavern, thank you for your kind review.
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Review from Amanda T (Daughter of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been staying at Mavern for four weeks so far as her bungalow is having work carried out due to potential subsidence.
She will now be staying for a lot longer and I am grateful that Mavern can continue to accommodate her. The management team have been very understanding and efficient, the
care team professional and the housekeeping team incredibly friendly and helpful. The food is varied, very tasty and cooked on-site. Mavern House feels very homely and a happy place to be. They allow us to bring the family dog in to see her which pleases mum immensely. A big, big thank you to everyone.
Reply from Rosie Hardie, Manager at Mavern House Nursing HomeThank you so much for your review; we are very pleased to have your mum as part of our Mavern family.
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Review from Vicky D (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided at Mavern for her end-of-life care and the last 7 weeks of her life. As soon as we visited the home before she moved in I felt a sense of peace, serenity and calm. This matched the experience we had as a family once Mum moved into the home. The staff are all very caring, supportive
and warm; not only to residents but also to their families. My father also lived at the home for the last 3 years of his life 5 years ago. I would highly recommend Mavern as a home-from-home where preserving the dignity of residents and care is at the heart of everything the home does.
Reply from Stephen James, Deputy Manager at Mavern House Nursing HomeThank you very much for your feedback. We pride ourselves on providing high standards of care to those who live at Mavern House. I will share your feedback with the wider team.
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Review from J B (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home.
My dad was in for short respite care.
All the staff were incredibly caring and attentive.
Communication between staff and families was fantastic.
He was very well looked after and completely recovered from a hospital stay.
I cannot find fault or recommend it highly enough.
Reply from Stephen James, Deputy Manager at Mavern House Nursing HomeThank you for your kind words - we hope that your dad is settling well and you know where we are if we can help with anything in the future.
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Review from S G (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers and managers I have met seem incredibly kind to Mum and do what they can to include her in activities. I am so grateful they can take her for a walk when they can as this makes her really happy.
Reply from Stephen James, Interim Manager at Mavern House Nursing HomeThank you for your kind words. It is a pleasure to care and support your mum here at Mavern House.
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Review from Tracy W (Guardian of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always get such a lovely feeling when we visit the resident. It’s clear how much the staff care about the elders. Mavern House Nursing Home is an amazing home from home, cannot recommend it enough. Our relative had to make the heartbreaking decision to leave her home of over 60 years and has loved every
minute of relocating to Mavern.
Reply from Justine Old, Manager at Mavern House Nursing HomeThank you, we pride ourselves on providing a warm, loving, home from home environment so we are really pleased you have found this is the experience for you and your loved one. Your feedback is very much appreciated
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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Mavern House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Mavern House Nursing Home is calculated as follows: ( (170 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 194 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Mavern House Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Mar 2026

Please contact the Home for additional details.

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Awards / Recognitions (2)

Meet the Team (1)

Rosie

Rosie Hardie

Job Title: Home Manager Joined: 2024

As the Home Manager of Mavern House, I am always approachable and open. Because I believe in families’ continued involvement with their loved one’s care, they spend a great deal of time developing relationships with people who live at Mavern House and their families.

Frequently Asked Questions about Mavern House Nursing Home

What types of Care is Mavern House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mavern House Nursing Home have?

There are 51 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Mavern House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mavern House Nursing Home to the centre of Melksham?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavern House Nursing Home to verify any information. View our terms and conditions. Mavern House Nursing Home has an Enhanced Service - more info.