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Mavern House Nursing Home

Corsham Road, Shaw, Melksham, Wiltshire SN12 8EH
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I can only shower praise upon the completely dedicated staff for their wonderful carePauline S(Daughter of Resident/Service User)
Mavern House Nursing Home, Melksham
I have been impressed every time I visit by the warmth of welcome from all staff I metMichael C(Son of Resident/Service User)
Mavern House Nursing Home, Melksham
Mavern House Nursing Home, Melksham

Mavern House Nursing Home is a family, as a community they provide compassionate, high-quality care for both long-term residents and those joining them for shorter respite stays. The comfortable and homely setting is designed to support older people in maintaining their lifestyle, dignity, and independence, while offering families reassurance and peace of mind.

The experienced nursing and care teams deliver fully personalised care, tailored to each individual’s needs. With skills across...  

Care Provided by Mavern House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Mavern House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rosie Hardie(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcomed at any time without restriction. Visitors are welcome to share mealtimes with their relative or friend.

Parking

  • Parking is available on site.

Mavern House Nursing Home Reviews (72)

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9.7

Mavern House Nursing Home has a Review Score of 9.7 (9.743) out of 10, based on 15 reviews in the last 2 years. Over all time Mavern House Nursing Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from Jeremy V (Private Carer of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

A very welcoming place, lots of activities for clients to participate in. Children come in regularly which is lovely, also the clients can see animals and pets, which is therapeutic for them. The care they offer people is kind, warm and compassionate. The menu looks delicious, even when it is for a soft diet. Thank you everyone!

Reply from Justine Old, Manager at Mavern House Nursing Home

It is such a pleasure to care for Dad, we are pleased to be able to offer you peace of mind as a family that Dad is loved and well cared for.

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Review from Antony B (Son of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

Mavern is a very personal, positive and happy environment. They truly look after each and every resident with dignity and genuine kindness. I was very happy that my dad had the chance to be cared by some wonderful people.

Reply from Justine Old, Manager at Mavern House Nursing Home

We are so pleased that Nan is happy with us, it is a pleasure to take care of her and also to have you guys as part of the Mavern Family.

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Review from Elizabeth B (Daughter of Resident) published on 4 June 2022 Submitted via Website
Overall Experience

The care given to my mother is amazing, she has become her old self and taking an interest in life again, the carers and resident nurses go above and beyond to be there for everyone including me, it was the best decision we made as a family to move Mum to Mavern House.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much, your kind words mean a lot to us all.

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Review from R B (Daughter of Resident) published on 4 June 2022 Submitted via Website
Overall Experience
Mavern House without doubt is the absolute best place to care for your elderly relative .
They have been amazing. A difficult time for all the family and my mum, made so much easier than it could’ve been .
It’s transformed our lives , me and my children no longer worry all the time about ‘Nan’.
My mum is settling and is doing things she hasn’t been able to engage in for years.
All the staff are very solution focussed.
Kind, caring and compassionate.
Communication brilliant and you never feel like anything is too much trouble.
My mum has really enjoyed having baths (something she hadn’t been able to do for years)!

My mum is starting to live again.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to share your experience with others, we love caring for Mum, she is a valued member of our community.

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Review from Kirsty N (Daughter of Resident) published on 2 June 2022 Submitted via Website
Overall Experience

I cannot fault the staff at Mavern House, they’re kind and considerate and make me feel my dad is in the best place. Nothing is too much for them, they go out of their way to make the residents feel comfortable, cared for and listened to. They keep me and my brother updated with anything that happens with Dad, which is a great comfort. Every single person I meet gives me a greeting and a smile, it makes a massive difference to me and I really appreciate it.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to leave us all a review, it is such a pleasure to care for Dad, we are also very happy to be able to help give you peace of mind.

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Review from Rob S (Son of Resident) published on 2 June 2022 Submitted via Website
Overall Experience
My father was taken on as a resident at Mavern House after he had been diagnosed with dementia in the summer of 2021.
He moved into Mavern House in December 2021 during a very difficult time both personally and due to covid-19.
From the very day my dad arrived he has been looked after brilliantly by the staff.
We are always very well informed on Dad's condition and are always being asked on how they can improve his day to day by trying to keep him comfortable and fed with his favourite meals and treats.
He is always dressed and tidy as is his room on all of our visits.

As a family we could not be happier with the care that Dad receives at Mavern House and we are always warmly greeted by staff on our visits to the home.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much! Dad is such a wonderful character, it is our pleasure to care for him and to care partner with you all to ensure dad has the best care possible.

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Review from Kelly H (Granddaughter of Resident) published on 2 June 2022 Submitted via Website
Overall Experience
As a family we moved my nan to Mavern at the end of January 2022.
I cannot thank the manager and the team enough for everything they have done and continue to do for my nan.
The care and well being is top of their priority and this shows greatly not only in my nan's happiness but also in her appearance.
She has started to gain weight which is great.
The food is of a very high standard which is a huge relief as her previous setting wouldn’t have fed my 5 year old.
Nothing is too much trouble and we have never been refused a visit which again for us as a family is a huge relief.
They do everything they can to keep the residents happy and feel welcome.
The communication we received is the most we have ever had within a care setting.

The team are a credit to Mavern House.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for leaving us a review. It is such a pleasure to care for Nan and to have all of you as members of the Mavern House family.

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Review from Cherry C (Daughter of Resident) published on 27 May 2022 Submitted via Website
Overall Experience
Mavern is a lovely home. When looking for somewhere for Mum, as she needed more care than we could provide for her at home, we were really worried about finding the right place.
As soon as we visited Mavern we knew we had found the right place.
All the staff are so welcoming and caring and Mavern feels like a proper home, not an institution.
I can't praise Mavern and the staff enough, they really go out of their way to look after the elders and make their latter years as comfortable, safe and fun as they can.

My sister and I are confident Mum is in the best place.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for choosing Mavern House to care for Mum, and thank you also for taking the time to leave us this lovely review, much appreciated.

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Review from Martin W (Relative of Resident) published on 24 January 2022 Submitted via Website
Overall Experience

From the moment we stepped through the front door of Mavern House we knew this was not like other care homes we had experience of. We immediately felt at ease - the home has an ambience to it more like that of a family-run hotel than a nursing home. The rooms are spacious and all the facilities are excellent. The staff are absolutely incredible - each and every one of them seems to go above and beyond in everything they do. So thoughtful, so compassionate and all just thoroughly lovely people. Meeting the team at Mavern has been a humbling experience and has taught me some valuable life lessons and also reaffirmed my faith in humanity, to be honest.

Sadly my relative passed away at Mavern after a 2 month stay - we were at her side when the time came as were 2 members of staff who helped us through what was quite a traumatic experience - my family view the team at Mavern as friends for life after the experience we have had and would recommend it 110%!

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for your lovely feedback, we do pride ourselves on our relationships with the people in our care and their families. I'm glad you felt supported at this extremely difficult time and we are so glad you joined our Mavern family.

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Review from Philippa M (Daughter of Resident) published on 5 August 2021 Submitted via Website
Overall Experience

The care, compassion, humour and all-round wonderfulness of the staff at Mavern House could not be bettered. Mum was a long term resident and over the years she and her children came to regard those who looked after her as family. Each went above and beyond to not just meet her needs but to engage with her in a thoughtful, dignified and positive way. I will always remember Mum’s final years as being a happy and comfortable time, interspersed with laughter. Sitting in her room with everyone admiring her newly permed hair, she was like a queen! Thank you everyone.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for sharing your experience with others. The years we spent loving and caring for Mum have meant you are all family members to us and we hope you will all keep in touch as friends of Mavern House.

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Review from Nigel B (Son of Resident) published on 19 July 2021 Submitted via Website
Overall Experience

It was such a relief when Mum got into Mavern as her brother was in there already and had been for well over a year, so we already knew what a fabulous care home it is. The staff love and treat all the elders like family and nothing is too much bother. You only have to look on their Facebook page to see all the fun activities, games, cooking participation and when restrictions allow, events. This is a piece of mind for us as a family to know she is loving it there and is safe from harm. Mum always jokes that it's a lovely hotel with top service. They have taken the utmost care with all Covid preventative measures and as far as I know, haven't had any elder deaths as a result.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to leave us a review! Mum is certainly very much part of the Mavern family and loves to get involved in whatever is going on. You are right we have had no outbreaks within the home and this has meant we have had no elder cases to date, something we owe to the...  

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Review from Carolyn V (Friend of Resident) published on 15 July 2021 Submitted via Website
Overall Experience

We have always heard good things said about Mavern in the past, and now we have seen it for ourselves. The kindness we have been shown in moving a client we have cared for for a long while has been such a smooth experience. The staff have been very cheerful and dedicated, who go over and above to make the clients happy, we have been kept in touch with how our friend has been getting on. Everyone we have met in Mavern has always been very welcoming, and we can’t thank you enough.

Reply from Justine Old, Manager at Mavern House Nursing Home

Many thanks for your lovely feedback, we look forward to seeing you all very soon!

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Review from Terry H (Son of Resident) published on 15 July 2021 Submitted via Website
Overall Experience

We managed to move Mum to Mavern House in March 2021.

We found on our visits, that the staff were friendly and went out of their way to be helpful.

Nothing was too much trouble for them, being extremely helpful and allowing us to visit even though times were difficult with the Covid 19 restrictions.

She was contented towards the last days of her life because she was where she wanted to be and slipped away in June 2021.

The staff at this difficult time were particular understanding and could not have done more.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much, it was such a difficult time for you all as a family prior to Mum getting to us and we are really happy it gave you comfort knowing that Mum was in safe loving hands at such an already difficult time for you all. Mum and Dad will both be forever in our hearts.

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Review from Shaun H (Son of Resident) published on 15 July 2021 Submitted via Website
Overall Experience

Both my parents were residents at Mavern House, the care and compassion shown by all staff members was superb. I cannot begin to say how grateful we are to all concerned. Thank you so much, knowing they both received such great care is such a comfort to the rest of the family.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for leaving us a review, it was an honour to care for both of your parents and to get to know you all as a family.

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Review from Ian P (Son of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident at Mavern House for 10 years since becoming partially paralyzed from a stroke. Throughout this time we have been exceptionally pleased by the care she has and is receiving, also in the way my mother has continually improved facilities and amenities. Particularly impressive has been their diligence in preventing any carers of COVID-19 and the creation of a pod for comfortable and safe visiting.

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Review from Rosemary D (Daughter of Resident) published on 11 May 2021 Submitted via Website
Overall Experience
My mother was a resident with end of life dementia care needs, the staff treated her with the utmost respect and dignity as if she was one of their own family members. This gave me great peace of mind!

They enabled visit’s during lockdown and even assist with communication’s via a white board which they were willing to scrib, amazing! It seemed as if nothing was too much trouble for the staff and you can tell that they really do care.

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Review from Belinda H (Daughter of Resident) published on 6 May 2021 Submitted via Website
Overall Experience
My mother has been a resident at Mavern House since 2019. She was diagnosed with dementia and unfortunately, this meant she was unable to stay in her own home.
Since she has lived at Mavern she has made fantastic progress, managing to do things for herself, which we thought she would not be able to do again. This is down to all of the wonderful care of all the staff, who have never given up on her and now she has a quality of life.
Every time I visit she is happy, content, not stressed or worried and you can see she is looked after. This gives me and my family great peace of mind and with this current situation, I have never worried about Mum because I know she is in the right place.

Thank you, to all of the wonderful staff for everything you do.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for sharing your experience with others. We too are in awe of Mum and the progress she has made in her time with us. We are so happy to have given you peace of mind. Look forward to seeing you soon.

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Review from Susan J (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

I have always found the staff extremely friendly. They look after my father with respect, love besides making sure his medical needs, as well as general needs, are always be closely monitored.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to leave a review, we really enjoyed Helping Dad enjoy his 100th birthday this year!

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Review from Jane S (Daughter of Resident) published on 12 March 2021 Submitted via Website
Overall Experience
My mother became a resident of Mavern House when my father died in 2019. From my first enquiry call, the quality, friendliness, concern and sincerity of the staff was abundantly clear. The manager quickly assessed Mum as a priority and settled her nerves about a move immediately and amazingly within less than a week my mother moved in. My mother received so much attention from day 1 from all staff, the care assistants, nurses and cleaners. There was and is always a buzz in the home, always people around. I had no fear that my mother would ever be left unattended if I wasn't there and she needed help. My mother was a fussy eater but Mavern would make her special food if requested. Birthdays and Christmas were also made special with cakes and balloons.

During lockdowns, Mavern went out of their way to keep my contact with Mum via Facetime or by standing in the garden. Sadly my mother died in November but I am comforted that she spent her last years in Mavern.

Reply from Justine Old, Manager at Mavern House Nursing Home

We are so happy that we were able to care for Mum and provide you with the reassurance you needed regarding your mum's care and wellbeing. Thank you so much for sharing your experience with us and others.

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Review from Jill K (Daughter of Resident) published on 12 March 2021 Submitted via Website
Overall Experience
My father moved to Mavern House at the beginning of 2020 for end of life nursing care. The care and love given to him during his last few months was outstanding and made his quality of life so much better than it might have been. Sadly we lost him suddenly 4 weeks into the first lockdown in 2020 (but not covid related). The staff made every effort to be able to let me see him, despite the restrictions.

I am so glad that Mavern House has been able to remain covid free throughout this difficult year.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so much for taking the time to leave us your feedback, it is really appreciated. We hope to see you in the future.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 October 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

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Meet the Team (1)

Rosie Hardie
Rosie HardieJob Title:Home ManagerJoined: 2024

As the Home Manager of Mavern House, I am always approachable and open. Because I believe in families’ continued involvement with their loved one’s care, they spend a great deal of time developing relationships with people who live at Mavern House and their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavern House Nursing Home to verify any information. View our terms and conditions. Mavern House Nursing Home has an Enhanced Service -more info.