Mavern House Nursing Home

Corsham Road, Shaw, Melksham SN12 8EH
Review Us
9.9 62 Reviews
  • Mavern House Nursing Home, Melksham
Mavern House Nursing Home is experienced in both long and short term care needs, being a comfortable property for older people's lifestyles and a warm and welcoming place to visit for respite.

All nursing provision is personalised and care workers are skilled in many specialist treatments, helping those with illness, injury or disease.

Relatives are involved in care plans, with the home looking for a collaborative approach that sees all parties as care partners.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

please contact the home to organise an assessment with one of our experienced clinical leads. We can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rosie Hardie (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (51)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcomed at any time without restriction. Visitors are welcome to share mealtimes with their relative or friend.

Parking

  • Parking is available on site.

Mavern House Nursing Home Reviews (62)

Total of 62, showing 61-62
9.9

Mavern House Nursing Home has a Review Score of 9.9 (9.896) out of 10, based on 12 reviews in the last 2 years. Over all time Mavern House Nursing Home has 62 reviews.

Overall Experience

  • 59
  • 3
  • 0
  • 0
  • 0

Date Published

62
3
4
12
50

Review from Pauline S (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident of Mavern House since April 2020 and I can only shower praise upon the completely dedicated staff for their wonderful care of her. Not only do they ensure she receives excellent food and first-class care but they also ensure her mental wellbeing is fully cared for.
The Enrichment programmes are wonderful and make life fun-filled and stimulating. The addition of the well thought out and constructed visitors' pod was exceptional and I look forward to when we can return for future visits. There Christmas/New Year programme of events made me very jealous but I was pleased that the residents had such a wonderful festive period. All staff at Mavern House make up an amazing team, regardless of position, but it obviously takes an excellent management team to produce excellence at all levels. I wouldn't want my mum to be anywhere else.

Reply from Justine Old, Registered Manager at Mavern House Nursing Home

Thank you so much for your feedback Pauline, it is lovely to hear that you are so pleased with Mum's care. We look forward to being able to welcome you inside the home properly in less restricted times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert A (Son of Resident) published on 24 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the treatment received by my mother while she was living at Malvern House. She was encouraged to attend/participate in organised activities. All the residents that I saw/met while visiting my mother were relaxed and happy. The meals served were prepared in their kitchen and
were tasty and varied. Many thanks to all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Mavern House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Mavern House Nursing Home is calculated as follows: ( (121 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 134 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mavern House Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Aug 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (1)

Rosie

Rosie Hardie

Job Title: Home Manager

Joined: 2024

As the Home Manager of Mavern House, I am always approachable and open. Because I believe in families’ continued involvement with their loved one’s care, they spend a great deal of time developing relationships with people who live at Mavern House and their families.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mavern House Nursing Home to verify any information. View our terms and conditions. Mavern House Nursing Home has an Enhanced Service - more info.