






Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement.
Professional care is practiced within stylish interiors, with the team doing their utmost to ensure the home is personalised to the needs and tastes of each resident.
A sensory garden helps residents with dementia, with carers always on hand who themselves have regular training in the latest care techniques.
Sutton Veny House Nursing Home is part of Avon Care Homes Group.
Care Provided by Sutton Veny House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.
Contact Sutton Veny House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avon Care Homes Ltd
- Private Owned
Person in charge
- Maria Serban(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (3)
Sutton Veny House Nursing Home Reviews (55)
Sutton Veny House Nursing Home has a Review Score of 9.8 (9.837) out of 10, based on 17 reviews in the last 2 years.
Over all time Sutton Veny House Nursing Home has 55 reviews.
When contacted by my late mother's GP, Maria (Home Manager) truly went over and above to accommodate resulting in my late mother being admitted, as a palliative care patient, to receive her much needed end of life care.
Upon admission my late mother was settled into a lovely spacious room, and almost instantly looked far more comfortable than we had seen her for a while. She was only there for a week before passing away but throughout this time the care, compassion and professionalism shown by everyone towards her, and indeed us, during her end of life journey was superb.
Words aren't enough to convey just how much we value the support provided to both my late mother and us during a very difficult time. We too feel a special mention is required for Anna as she also went above and beyond with her support for us.
Your feedback means so much to myself, Anna and the whole team. We are truly grateful that we were able to provide comfort, care and support to both your mother and your family throughout her stay with us.
A beautiful setting, all areas were clean, tidy and welcoming. The staff are very friendly and welcoming. The room and communal areas are of a good quality and warm. The staff were very attentive to the residents needs with plenty of activities to engage and entertain.
Your kind words mean a great deal to us and to our staff, who work hard every day to create a warm and supportive environment.
The house itself is in beautiful grounds and beautifully decorated inside. Despite being quite grand, it is also very homely and welcoming.
All of the staff who looked after dad were completely professional and caring. We could really see the heartfelt care in practice.
A special mention for Anna who went above and beyond to support us throughout dads stay and when he passed away.
What a wonderful home, with truly caring staff which we can't praise and thank enough.
We're so pleased you felt supported during such a difficult time. Your feedback will be shared with the team-it will mean a lot to them.
Care is always delivered with a compassionate and professional approach which empowers the residents. The ambience of the home is relaxed and inviting to visitors and the standard of cleanliness is top notch. The home has excellent staff who are professional and up to date with care delivery offering a great skill set with a team approach
The management are very hands on and proactive with maintaining only the best standards within such a lovely home. Lastly a mention to the gardeners who maintain the stunning grounds all year round. This nursing home is a gem in every way!!
Thank you so much for your lovely feedback and continued support over the years. Were delighted youve had such positive experiences with our team, environment, and care. Your kind words mean a lot to us all
I visited her every day and the nursing home called me as the end was near so that I was able to spend some time with her before she passed away 9 days later on the 16th January 2026
The staff, carers, nurses and management of Sutton Veny House have been fantastic, not only in their care for my wife but also in the way they cared for me at a very traumatic time. My wife and I had known each other for almost 54 years and had been married for almost 52 years, and the final phrase of our marriage vows, "till death us do part" really hit hard as you realise that your ongoing life has changed forever.
This place is very well run, and the chef, Donna, turns out some incredible flavours, to suit the elderly.
Thank you so much for taking the time to leave such a kind review. We're truly grateful for your feedback and really appreciate your lovely words. I will be sure to pass your message on to the entire team, it means a great deal to us.
I cannot praise the care staff and nursing staff enough for the fabulous care of my father over the past two years and the thoughtful and caring way his last few weeks were handled. Maria goes above and beyond and runs a team she should be proud of
Thank you so much for taking the time to leave this lovely review. We are touched by your kind words and truly appreciate you sharing your feedback. We will also be sharing your message with the whole team at Sutton Veny House, as comments like this mean a great deal to everyone.
Mum rates the food as good and enjoys joining other residents in the dining room. There is a beautiful large sitting room and Mum looks forward to and enjoys the activities which take place on weekdays. Natalie who runs the activities is excellent and Mum really enjoys her company.
The house and gardens are beautiful and well maintained and the standard of cleanliness is high.
Overall the staff are kind, caring and compassionate and the manager is highly dedicated, approachable and responsive.
Thank you very much we really appreciate your time to leave this review is means a lot to us . I will pass to the team your kinds words .
Maria and all her staff have shown us so much kindness and care during my Dad's time with them. I cannot thank them enough. Every member of staff that we met gave us their time and support during a very difficult time and we felt that dad was receiving professional and dignified care.
Thank you so much for your heartfelt words. We are truely touched to hear that our team kindness and care have made such a difference. Our staff are dedicated to supporting every resident and their family with compassion, and your appreciation means so much to them, we will be sharing your praise with the whole team, it will make them happy.
The Sutton Veny Staff have been excellent at supporting our family. Not just our mum but everyone close to her. Our mum has been supported with high quality care, respect and empathy following a tricky placement at a previous home. They have enabled her to settle well and she is being cared for to the highest standard. All staff are friendly and approachable.
Thank you so much for your kind words. We are truly grateful for your feedback and are delighted to hear that you have experienced the high-quality care, respect and empathy our team strives to provide every day. Our staff take great pride in creating a supportive and compassionate environment for all our residents, and your recognition means the world to us.
My aunt has been in the care of Sutton Veny House since July 2022. And it really is care, of the highest degree. Maria and her staff and are not only professional but approachable, kind, caring and attentive to my aunt's needs. Her room is lovely, the whole of Sutton Veny House has the air of a home from home. It's always a pleasure to visit. My aunt moved when her previous home changed completely and was no longer suitable. I am forever glad that happened and we found Sutton Veny House. My aunt is very happy there and loves the food. Maria always reports any concerns to me, the GP is excellent (same practice as mine so easy to keep in touch), the chiropodist and hairdresser visit regularly. Although my aunt is bedridden now she enjoys hearing the music and join in the singing at the regular musical afternoons. Thank you Maria and every member of staff for taking such good care of my beloved aunt.
Thank you so much for your kind and thoughtful words. We are truly touched to hear how happy your aunt is at Sutton Veny House and that she feels so well cared for. Maria and the whole team take great pride in creating a homely, welcoming environment where every resident feels valued, comfortable,...
There is a hair dresser and chiropodist that visit regularly.
The home is always clean, my mum is well cared for and clearly likes the staff. Overall I am very happy with Sutton Veny House.
Thank you so much for your lovely feedback. Were delighted to hear your mother is happy, well cared for, and enjoying her time at Sutton Veny House. Your kind words mean a lot to our team.
In what is a difficult and often undervalued job, the staff bring patience, humour, and real heart. It's evident they care not just about physical wellbeing, but emotional comfort too. My mother was treated with respect and gentleness, and I always felt she was in safe hands.
I'm grateful for the spirit and integrity with which they carry out their work.
Thank you so much for your kind words. We're truly grateful for your recognition of the team's compassion, professionalism, and dedication.
My mum was very apprehensive as she had never been in a care home before but the experience could not have been better for her.
The staff were amazing, so kind and caring and they made her feel at home the moment she arrived.
The room was delightful, large and sunny with tasteful furnishings and a large well equipped bathroom.
My mum is a vegetarian and they cooked her whatever she fancied each day, nothing was too much trouble.
She joined some of the other residents for lunch in the dining room and took part in some activities in the afternoons.
I cannot recommend Sutton Veny Nursing Home enough and if my mum needs care again in the future she will be retuning there.
Thank you for your kind words. We're so pleased your mother felt comfortable and well cared for during her stay. Its wonderful to hear she enjoyed the food, activities, and company.
I developed a close relationship with the Manager who was professional and always looked for ways to make the home and resident feel cared for.
How can I thank them enough for what they have done for Mum? Words are not enough.
I without hesitation would recommend this home.
Thank you for caring for my beloved Mum, every single member of staff enhanced her life with the love you showed her.
Mum was happy in your care.
Thank you so much for your heartfelt words. It was a privilege to care for your Mum, and we are truly touched by your kind feedback. Knowing she felt happy, loved, and special means everything to us.
The team here is not only professional but also incredibly compassionate, treating residents with the dignity and respect they deserve. It is always reassuring to see my friend so well looked after, happy, and content.
I am truly grateful for the dedication and hard work of everyone at Sutton Veny Nursing Home. Thank you for everything you do!
Thank you for your kind words and support. We're delighted to hear that you find Sutton Veny Nursing Home a special place and that your friend is happy and well cared for. Our team is dedicated to providing compassionate, professional care, and your appreciation means so much to us.
I have the highest regard for all the staff at Sutton Veny House and cannot thank them enough for the marvellous care they gave my Mother during her stay. They worked above and beyond to provide exceptional care, creating a very warm, happy and safe environment. Through different activities they even rekindled my Mother's love of arts and crafts which was such a joy to see. I am also grateful for the support given to myself through a difficult time. Sutton Veny House will always have a special place in my heart
Thank you for your kind words. It was our privilege to care for your mother and support you. Your appreciation means the world to our team.
It's a welcoming and spacious home with a touch of glamour and a fabulous history.
Thank you for your kind words! We're thrilled you felt the care, warmth, and welcoming atmosphere of our home. It's wonderful to hear the appreciation for charm and history too.
My mother is now a resident. We have had previous knowledge of Sutton Veny due to my father's six years at the same home, which is why we chose them again for my mother. I have always held Sutton Veny in the highest regard - over many visits the entire staff have been totally professional and friendly, with good humour and great care. I would certainly recommend Sutton Veny very widely.
Thank you so much for your heartfelt review. We're deeply honoured that you chose Sutton Veny once again for your mother, following your father's six-year stay with us. It means a lot to hear that you hold us in such high regard and that our team's professionalism, friendliness, and high-quality care have left a positive impression on you over your visits.
The staff team are professional and clearly well-led. The atmosphere is positive and warm and all members of staff are cheerful, with an attitude of 'can do'.
We are delighted to hear that your journey with Sutton Veny has been nothing short of impressive right from the start. Our team takes great pride in providing understanding and responsive quality care, ensuring a smooth transition from viewing to settling your loved one into their new home. Your kind words mean a lot to us, and we look forward to continuing to provide excellent care.
My brother has been a resident for five years. It is a very happy place for him. He is completely bed-bound, cannot move and has complex care needs. The nurses, care staff, cleaners, housekeepers, chefs and helpers are all marvellous. The house is clean and has flowers from the garden or florist all year round, Easter bonfire night and Christmas are beautifully decorated and celebrated. The food is very good and there is always tea and cake for guests. The atmosphere is happy, the staff courteous, willing and helpful and above all cheerful kind friendly and gentle. He has been nursed back to health after a PEG fitted. He is happy, feels safe, secure and most importantly feels he is at home. He and his family are very grateful that he has such a lovely home. The manager is a force of nature- always cheerful, always supportive and runs a tight ship. An excellent place for my brother who I visit every day. Well done to the manager and her staff- heartfelt thanks from us all.
Thank you so much for your heartfelt and positive review. We are deeply grateful to hear about your brother's experience at our home over the past five years. Providing a happy and comfortable environment for our residents is our utmost priority, and we are delighted to know that your brother feels at home with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Sutton Veny House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sutton Veny House Nursing Home.
Accreditations
There are no accreditations posted yet for Sutton Veny House Nursing Home.
Meet the Team (1)

Maria is the manager of Sutton Veny and oversees the wellness of Sutton Veny residents.
She leads a brilliant and experienced team who shares our values and compassion. She’s dedicated to enriching the lives of the people that choose to live at Sutton Veny.
Frequently Asked Questions about Sutton Veny House Nursing Home
What types of Care is Sutton Veny House Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutton Veny House Nursing Home have?
There are 22 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Sutton Veny House Nursing Home?
Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Sutton Veny House Nursing Home to the centre of Warminster?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Veny House Nursing Home to verify any information. View our terms and conditions. Sutton Veny House Nursing Home has an Enhanced Service -more info.