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Sutton Veny House Nursing Home

Sutton Veny, Warminster, Wiltshire BA12 7BJ
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Sutton Veny House Nursing Home, Warminster
Sutton Veny House Nursing Home, Warminster
Sutton Veny House Nursing Home, Warminster

Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement.

Professional care is practiced within stylish interiors, with the team doing their utmost to ensure the home is personalised to the needs and tastes of each resident.

A sensory garden helps residents with dementia, with carers always on hand who themselves have regular training in the latest care techniques.

Sutton Veny House Nursing Home is part of Avon Care Homes Group.

Care Provided by Sutton Veny House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.

Contact Sutton Veny House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maria Serban(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (3)

Sutton Veny House Nursing Home Reviews (55)

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9.8

Sutton Veny House Nursing Home has a Review Score of 9.8 (9.837) out of 10, based on 17 reviews in the last 2 years. Over all time Sutton Veny House Nursing Home has 55 reviews.

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Review from I B (Resident / Service User) published on 30 November 2021 Submitted via Postal Card
Overall Experience
Staff very helpful.

Stayed for the week, so didn't participate in activities.

Reply from Paula Brown, Home Manager at Sutton Veny House Nursing Home

Thank you for taking the time to leave a review. I am pleased that you found the staff helpful; I know they were fond of you and would love to have you come and stay again.

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Review from Mark H (Son of Resident) published on 8 November 2021 Submitted via Postal Card
Overall Experience

Sutton Veny House is properly managed and run by staff who dearly care about the residents. The manager volunteered to collect my mother at the start of her stay and then returned her home at the end of her stay. She was always available, even on her days off and when on holiday.

Reply from Paula Brown, Manager at Sutton Veny House Nursing Home

Thank you for your kind words. We pride ourselves as Sutton Veny House in delivering personalised care to every resident.

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Review from Brian H (Son of Resident) published on 17 August 2021 Submitted via Website
Overall Experience
I have found the care of my mother to be excellent, even with having to cope with the added burden of Covid-19. All the staff I have met are helpful and treat my mum with the utmost kindness. It is obvious to me that under the guidance of a knowledgeable and experienced manager, all runs well at Sutton Veny House.

Thank you all.

Reply from Paula Brown, Manager at Sutton Veny House Nursing Home

Thank you for taking the time to give us your feedback. Your kind words are much appreciated as we love what we do.

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Review from Angie O (Niece of Resident) published on 28 July 2021 Submitted via Postal Card
Overall Experience

The incredible team at Sutton Veny House Nursing Home, led by the immensely competent manager, are to be commended for the outstanding level of care they provide. Their "can do" attitude, coupled with good grace and humour, means those in their care are all looked after in extremely comfortable and well-appointed surroundings. Residents are treated with kindness and compassion, with visitors made to feel they are being welcomed by friends. A true masterclass in how care homes should be run and immense credit to all those individuals involved in the provision of such excellent, caring care.

Reply from Paula Brown, Manager at Sutton Veny House Nursing Home

Thank you for taking the time to leave a review. We love what we do, and hearing your kind words about the home and our staff makes us very proud.

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Review from Hugh O (Nephew of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

We have been delighted by the care our relative has received at Sutton Veny House. From the moment of his arrival, he has been made to feel welcome by the friendly, cheerful and caring staff. They have tailored a care package to him and really go the extra mile on his behalf. The end result is that our relative has settled in well, is comfortable and feels safe and well cared for. He is far happier than he has been for months, and we are most grateful to the whole team at Sutton Veny House.

Reply from Paula Brown, Home Manager at Sutton Veny House Nursing Home

Thank you very much for you kind words, we here at Sutton Veny House always endeavour to give kind, compassionate care to our residents.

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Review from D O (Great-Niece of Resident) published on 22 June 2021 Submitted via Postal Card
Overall Experience

Since my uncle arrived at Sutton Veny House, I have been astounded at the level of care he received. All of the staff are so lovely and always so willing to help. Speak on behalf of my family, we are all so pleased with Sutton Veny House, and it will certainly forever hold a very special place in all our hearts!

Reply from Paula Brown, Home Manager at Sutton Veny House Nursing Home

Thank you so much for your kind words; we always strive to deliver the highest standards of care to each and every individual here at Sutton Veny House.

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Review from T M (Sister of Resident) published on 10 March 2021 Submitted via Postal Card
Overall Experience

The management and staff made my sister feel extremely welcome, and all commented on how outstanding she was as a character. We felt that she was truly welcome and part of their family, which put our minds at ease. Due to the current Covid situation, the home was unable to put on their usual activities and entertainment, but went out of their way to make my sister feel at home - we know she would have enjoyed these. My sisters care exceeded expectation during the Covid outbreak, but she would've loved to have been able to explore the beautiful house and grounds. Unfortunately, even though the staff kept her safe, she caught Covid after a short hospital stay and sadly passed away. We wish she could've been able to enjoy the beautiful home and staff for a lot longer.

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Review from M W (Wife of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

After several periods of respite care, my husband moved permanently into Sutton Veny in June 2020. He always seemed contented and enjoyed the peaceful surroundings - not the constant bell ringing that occurs in so many modern homes. The caregivers were so good to him, showing respect and patience. In spite of restrictions caused by covid-19, we were asked to visit (pre-arranged) and weal able to take him out to enjoy the lovely gardens at the home.

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Review from E H (Daughter-in-law of Resident) published on 31 December 2020 Submitted via Postal Card
Overall Experience

In the present climate of uncertainty regarding Covid-19 the staff and in particular, the manager has been so helpful. They have tried to keep everything as normal as possible. They have been open and honest regarding the difficulties they have and are still facing. It certainly can't be easy for them.

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Review from Gillian B (Wife of Resident) published on 5 October 2020 Submitted via Postal Card
Overall Experience

Sutton Veny has looked after my husband for the last two years or so extremely well and I would not hesitate to recommend it to anyone else. The rooms I have seen are always clean and welcoming. No nasty smells and the staff are always welcoming. The house is beautiful. The present manager is doing an excellent job and has made many improvements since she joined.

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Review from Susan F (Wife of Resident) published on 28 September 2020 Submitted via Website
Overall Experience

My husband is being cared for so well by all the staff at Sutton Veny House. Even though he has advanced dementia and can become agitated, all staff treat him with kindness, respect and dignity. We are always welcomed, and the staff are very friendly.

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Review from B R (Resident / Service User) published on 22 February 2020 Submitted via Postal Card
Overall Experience

The new manager is really making a difference. She takes time to listen to me. I came here last November and I was traumatised, underweight, frightened and very sad. Since I have been here, I have gained half a stone, I am no longer frightened. I like the staff. Most important I feel respected, listened to and I feel safe. I very much want to stay here. I have cerebral palsy, learning difficulties, complex needs.

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Review from A R (Son of Resident) published on 14 February 2020 Submitted via Postal Card
Overall Experience
We have been very happy with the care and attention that is given to our relative during the last two months.

The staff are very friendly and give time to make sure all is well, and our relative is comfortable. He is happy to be there. There were some small issues during management changeover, but these have been sorted out now since the arrival of the new manager.

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Review from S M (Daughter of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

Mum was moved to Sutton Veny House temporarily for 4 weeks. Her care was outstanding. The team took a lot of time and effort to go the extra mile to ensure she was happy. The residents are offered lovely fresh food with plenty of choice. The manager helped me enormously to move Mum after her stay to ensure a smooth transition. Truly top class care in a stunning loctaion.

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Review from Janet S (Daughter of Resident) published on 2 November 2015 Submitted via Website
Overall Experience
My mother stayed for three weeks respite care at Sutton Veny House. She was very anxious as it was the first time she had stayed away from home where she has one to one care 24 hours a day. It couldn't have been a better experience as the team are so caring and did everything in their power to meet her needs and provide individualised care. The manager and her team were very willing to work with us to follow her routines as much as possible and to understand how she likes things, from her personal care to her meals. It was clear that safety is taken very seriously and noticeable how carefully the staff managed my mother when she was hoisted or re-positioned. Any small concerns were sorted out very responsively.

The house is in a beautiful peaceful setting and has a lovely atmosphere which is welcoming to residents and their families. We hope to return in the future and would recommend the home wholeheartedly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Maria Serban
Maria SerbanJob Title:Home Manager

Maria is the manager of Sutton Veny and oversees the wellness of Sutton Veny residents.

She leads a brilliant and experienced team who shares our values and compassion. She’s dedicated to enriching the lives of the people that choose to live at Sutton Veny.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Veny House Nursing Home to verify any information. View our terms and conditions. Sutton Veny House Nursing Home has an Enhanced Service -more info.