The Westbury Care Home

I cannot thank you all enough for the gentle care you gave Mum at the end, we feel blessed to have had that quiet reassurance that all was well.

Overall, the home has such a lovely atmosphere and is always spotlessly clean.

Staff were caring, and the room was bright and airy. At Christmas they were amazing, and the Christmas dinner was superb.

I was in a lot of pain and frightened but the care and friendship from all the staff and residents have helped me such a lot. Thank you all.

It was very welcoming. The carers are exceedingly kind and thoughtful - lots of chats and laughs etc

The icing on the cake was on my 90th birthday. They made a beautiful cake with candles and made such a fuss of me, and my daughter and son in law were able to stay most of the day. Thank you to everyone.

There is a very caring attitude at the home. My aunt was very hesitant to go anywhere but has settled here well and has been encouraged to have a sense of belonging.

Whilst she was still able to she has been to events put on in the lounge, including lovely sing a long sessions, some old and new tunes which everyone thoroughly enjoys.

She recently celebrated her 100th birthday and the staff, with special thanks to the staff for the amazing decorations and food, together with the photos, helped make it a lovely day for not only my aunt but the rest of our family who could attend on the day.

The staff are dedicated to making sure that everyone is cared for, not just looked after.

This is a very happy home let's keep it that way!

The staff are generally caring. I had visited various local care homes prior to deciding to use The Westbury. My mother had broken her hip and failed to recover enough to remain independent. They look after her needs and will speak to me if there appear to be problems with her care.

My 92 year old mother broke her hip at the end of July. After two weeks in hospital, she was discharged to The Westbury for intermediate care. She was there almost 8 weeks until being discharged to home at the start of October. The care and treatment she received at the home was exemplary. As her son, with lasting power of attorney, I was kept fully informed of her progress and the liaison between the NHS employed occupational therapist and the representative of the social services worked really well.

I visited almost weekly during this 8 week period and at all times the staff were polite, courteous, caring and friendly. There was one very minor concern expressed by me at the beginning of my mother's stay and this was dealt with by the manager promptly and efficiently.

If my mother does end up full time in a care home and I, of course, hope she doesn't, I would have no hesitation in her going into The Westbury.

I am quite happy in my life here. I'm treated as a normal person. I chat to our carers who I can have a laugh with. If I don't feel well or having a bad day they help me through it. The food is very good, ample amount and something different every day.

Meals were of a high standard and served on time.

I was looked after extremely well and have made lots of new friends. Although naturally, I shall be pleased to get home, I shall miss everyone here.

Excellent nursing care very attentive and caring staff. Always cheerful. Attentive to relatives.

But thank you to all.

I cannot fault Westbury Care Home in any way. The staff are so caring and polite. You are treated with dignity as though you are one of their family. The meals are very good and the choice of menu is superb. The attention and care the staff give you are first class and with a smile on their face.

Excellent hairdressers and good activities. Would stay here again.

Very caring.

My mum has been in for respite/interim care after hospital. The staff have been very good, kind and cheerful.

Thank you.