Barchester White Lodge Care Home

Braydon, Swindon SN5 0AD
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9.9 206 Reviews
  • Barchester White Lodge Care Home, Swindon
White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop.

Highly qualified staff provide person-centred care to adults with residential and nursing needs, and to those living with dementia, and work tirelessly to enrich the lives of residents through expert care and meaningful occupation.

A programme of activities is offered, including special events and entertainment and regular trips out and about. A music therapy programme is also provided through group and one-to-one sessions. The home also has a professional Head Chef, who leads the kitchen tea, and they work together to create nutritious and delicious menus for residents, families and guests to enjoy.

A warm welcome always awaits you at White Lodge, so please feel free to stop by and take a look around.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester White Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ramona Gherendi (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors always welcome. Pop in for a coffee.

Parking

  • Plenty of parking on site.

Barchester White Lodge Care Home Reviews (206)

Total of 206, showing 1-20
9.9

Barchester White Lodge Care Home has a Review Score of 9.9 (9.875) out of 10, based on 55 reviews in the last 2 years. Over all time Barchester White Lodge Care Home has 206 reviews.

Overall Experience

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Date Published

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Review from Julie M (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A heartfelt thank you to the incredible team at White Lodge Care Home - Barchester Healthcare. The care you provided for Mum has been second to none. Even with the challenges of dementia, you helped her enjoy life and supported her in being the very best version of herself. Your genuine compassion and
commitment to treating each resident as an individual made all the difference.
One moment we will never forget is the beautiful ballet performance you put on for Mum - a memory that will stay with us forever. It was a perfect reflection of the love and thoughtfulness that runs through everything you do.
Your care in Mum's final days was truly outstanding. You understood, in every sense, what end-of-life care should be - gentle, respectful, and filled with dignity and kindness. We will always be grateful for the way you looked after her, and us, with such warmth.
Thank you, from the bottom of our hearts

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service i will ensure this feedback will be shared with the team.

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Review from Yvonne G (Daughter of Resident) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been in residence for 4 and a half months. She has settled in really quickly and slipped into daily routine. The staff are always friendly and happy, nothing is too much trouble. The food is excellent.. 5 stars. Many thanks to all catering staff who are working in the background. The
activities are wonderful, keeping the residents stimulated.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service .I will ensure that the feedback will be shared with all team.

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Review from W O (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any apprehesion about bringing my father from his beloved own home to While Lodge was instantly dispelled. He loves it here: The residents are sociable, one activities wonderful + the staff are obviously a team, working + supporting each other & support the residents.
Visitors are made welcome + it
is a delight + a relief to know we found a place father loves + deserves to live in.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service .This feedback means a lot to me and our team .

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Review from June M (Respite Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my brief stay 100%! The house is full of laughing, smiling, friendly people and the staff of nurses and helpers are so friendly and helpful, always charming and smiling. Laughter is never far away. As a consequence of all of this, the residents smile and greet each other and are equally
friendly.
I like it here very much and hope to return one day as a full-time resident.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service. We are so happy that you enjoyed your stay at White Lodge. It is wonderful to hear you mention the friendly atmosphere and laughter within our home. I will be sure to share your positive feedback with the team and we all look forward to you joining us again whenever you would like to stay.

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Review from S W (Respite Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first visit here and I have been impressed and would be happy to return. Staff are very attentive and food is most enjoyable. Altogether, a happy experience.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service. We are so happy that you enjoyed your stay at White Lodge. I will be sure to share your positive feedback with the team.

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Review from L R (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mum's week of respite, I was impressed by the kindness, friendliness and competency of all the staff I came in contact with. Mum's wishes were always at the centre of whatever she was involved with. Activities were arranged on a daily basis and staff were encouraging and supportive of residents
to engage, socialise and have fun. Nothing seemed too much trouble for the staff, whatever their role.
The food was excellent and choices were always available.
Mum thoroughly enjoyed her time there and is looking forward to returning in the future.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Good morning, thank you so much for taking the time to review our service. We are trying our best to ensure everyone has a great experience at White Lodge. We are happy to know that your mum has a great experience.

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Review from Jane C (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On attending the fete day, we all had a good afternoon. Residents were brought out to enjoy the sunshine and entertainment.
Staff were attentive and observant to residents' needs.

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Review from Mary C (Sister of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for looking after my brother with care and patience.
When every time in, my brother is well looked after and says he's happy here.

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Review from T A (Stepdaughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We spent a really lovely afternoon at the 1950's fete. The staff made so much effort by dressing up and involving all the residents.
Great singers, dancers and a lovely atmosphere.

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Review from M W (Daughter of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have arranged a short stay for my mother. She lives alone and needed company and a break from looking after herself. The home, staff, residents and all facilities far exceeded our expectations.
Would gladly arrange for my parent to stay again.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service. We are so happy that your mother enjoyed her stay at White Lodge.

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Review from A B (Respite Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I liked the experience when I came to stay as a respite resident at Barchester White Lodge Care Home. The other residents are very friendly and staff are very helpful. Would recommend White Lodge to others.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for taking the time to review our service. Your feedback is important to us and it was a pleasure to have you here at White Lodge.

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Review from Emma M (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have really enjoyed the garden party this afternoon. It was lovely to listen to the music of a local brass band in the sunshine with my mum. It is such a beautiful setting. The staff were all very helpful and attentive and could not do enough to help Mum. The tea and cakes were lovely. Thank you
so much to all the staff at Barchester White Lodge Care Home.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you so much for reviewing our service we are so glad you enjoy our garden party at White Lodge.

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Review from Charlotte A (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing birthday party for my dad, pulled out all the stops. Lovely food, cakes and the staff were so lovely.

Reply from Ramona Gherendi, General Manager at Barchester White Lodge Care Home

Thank you very much for taking the time to review our service. The feedback is very important for me and my team.

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Review from S W (Daughter-in-law of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful. Rooms are clean and tidy. Good is always good.
Guttering needs a clear out and some of the pots.
Also, be nice to have access to a guest/visitor wi-fi connection.

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Review from Jacqui L (Friend of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, a great visit - found it hard to get in - which is good!
Lovely to have a private party to celebrate a 90th birthday.
Great cake, sausage rolls, tasty. Nice afternoon.
My own mother lived here in 2019-2020.

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Review from Lucy B (Granddaughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely food and hospitality for the lunch/birthday party of a resident. Very kind and attentive staff.

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Review from Mark A (Son of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Garden party - a local brass band played which was delightful. My mum thoroughly enjoyed the music.
Tea was hot and sandwiches, cakes etc. were delicious. Thank you.

Reply from Steve Ward, White Lodge Team at Barchester White Lodge Care Home

Thank you so much for your lovely feedback, we are so glad that you and Mum enjoyed the party. I think everyone enjoyed the afternoon and the band were amazing so look forward to doing it again!

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Review from Sarah B (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an amazing lunch/afternoon for Dad's 80th birthday.
The chef and activities coordinator went above and beyond to ensure we had great food and exclusive use of the dining room. The whole family thoroughly enjoyed Dad's lunch.
Thank you so much to all the staff.

Reply from Steve Ward, White Lodge Team at Barchester White Lodge Care Home

Thank you so much for your kind words, Sarah, we are so pleased that Dad and the whole family enjoyed the celebrations.

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Review from Patricia M (Sister of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, where residents are treated with love and call home. A great number of activities which are enjoyed.
A wonderful 90th birthday party was laid on for my sister. There was a beautiful birthday cake, balloons, flowers and decorations and wine, sandwiches and sausage rolls.
The
staff are extremely polite and helpful.

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Review from Linda S (Sister-in-law of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really excellent party for my brother-in-law's 80th birthday. Both food and staff were great.

Reply from Steve Ward, White Lodge Team at Barchester White Lodge Care Home

Thank you for your feedback, Linda. We are so pleased that the birthday celebrations went down so well.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Barchester White Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Barchester White Lodge Care Home is calculated as follows: ( (574 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 649 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester White Lodge Care Home is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 55 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (19)

Ramona

Ramona Gherendi

Job Title: General Manager

Joined: 2018

I am Ramona Gherendi and I am the General Manager here at White Lodge.


I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of White Lodge in 2020. My focus at White Lodge is to ensure residents have the best possible life and experiences every single day, supported by the skilled and caring team here. I am committed to person-centred care for all our residents and my door is always open to them and their families.


I have a real passion for nursing beginning my nursing career in 2004 in Romania as a cardiac nurse. I moved to the UK with my family in 2011 and I have worked in adult general nursing in the UK since then.


For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Ioana

Ioana Morar

Job Title: Deputy Manager

Joined: 2020

Hello. I am Ioana Morar and I joined the White Lodge team as Deputy Manager in July 2020. I began my nursing career in 2004 in Romania as an orthopaedic nurse and I moved to the UK with my family in 2013. I have worked in the care sector since then and I am passionate about working closely with families to offer support and guidance on the most appropriate type of care for their loved ones. I believe it is important for care staff to understand what a difficult and emotional journey this can be for residents and their families. White Lodge is a beautiful home and I am very pleased to be working with such hardworking, caring and supportive colleagues.

Minimol

Minimol Thomas

Job Title: Senior Registered General Nurse

Joined: 2004

Hi, my name is Minimol and I am a Senior Registered General Nurse here at White Lodge. I'm extremely proud to say I have been a nurse here for over 20 years and wouldn't have it any other way as I love the people we look after and the team we have.

Vibin

Vibin Vilanguparayil Devassia

Job Title: Registered General Nurse

Joined: 2022

Hi, my name is Vibin and I have been working at White Lodge for almost 2 years. I spent the first 18 months as a care assistant but more recently took on the role of a Registered General Nurse.

Elizabeth

Elizabeth Sikazwe

Job Title: Clinical Lead

Joined: 2003

Hello. I am Elizabeth. I qualified as a nurse in 1985 and joined White Lodge in 2003 as a RGN. I was later promoted to Unit Manager and am now Clinical Lead. I really enjoy making sure residents get the medical support they need to feel as well as they can. I oversee clinical training for the White Lodge team and I ensure residents have their medication and treatment reviewed regularly. I also make sure that nursing processes are understood and followed by the team.

Nita

Nita Rana

Job Title: Registered General Nurse

Joined: 2018

Hello. I am Nita. I joined White Lodge as a Carer in 2018 and have since qualified as a Care Practitioner and then onto a Nurse and have spent the last year working as a Registered General Nurse in the home. I am originally from Nepal and now live in Swindon with my family. I enjoy my work at White Lodge, supporting residents with their care and making life as comfortable and enjoyable as I can. I work with a great team here and I feel encouraged to develop my professional skills. I like meeting new residents and their families so that I can make their move here as smooth as it can be.

Thresiamma

Thresiamma Skariya

Job Title: Unit Manager

Joined: 2006

Hello. I am Thresiamma and I qualified as a nurse in 1984. I joined the White Lodge team in 2006, as a Senior Nurse.


Over the years I have undertaken additional training and been promoted to Unit Manager on the Treetops Unit. I really enjoy my role, ensuring that people get the care and support they need in our lovely community. I also like getting to know resident's families, so that they are reassured their loved ones are well looked after.

Shayla

Shayla Sharmeen

Job Title: Activities Coordinator

Joined: 2022

Hi my name is Shayla and I'm the activities coordinator here at White Lodge.


Prior to taking the position, I worked as a care assistant within the home for 2 years loving every minute of my role. My passion is very much in supporting the day to day lives of the people we care for, it is important to me that our weekly calendar offers rich experiences with music from live entertainers, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining White Lodge that will make for an enriched activities program to be developed, one that keeps them at the heart of the local community. I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.

Bimi

Bimi Xavier

Job Title: Senior Care Assistant

Joined: 2022

Hi, my name is Bimi and I have spent the past 2 years looking after our residents at White Lodge Care Home. I love making a difference and take great pride in ensuring our residents are well cared for and looked after.

Marichu

Marichu Forneste

Job Title: Senior Care Assistant

Joined: 2019

Hi, my name is Marichu and I am a Senior Care Assistant at White Lodge. I have been here for 5 years, of which I worked my first 4 years as a care assistant before earning a promotion to Senior Carer.

Riva

Riva D'Silva

Job Title: Senior Care Assistant

Joined: 2014

Hi, my name is Riva and I work as a Senior Carer at White Lodge. Having spent 10 years as a Care Assistant I was incredibly proud to be promoted to Senior Carer and love what I do here at White Lodge.

Dinu

Dinu Gurung

Job Title: Care Assistant

Joined: 2023

Hi, my name is Dinu and I'm a care assistant at White Lodge.


I have been working at home since 2023 and love what I do! It's such a rewarding role and I love being part of the team!

Niloy

Niloy Saha

Job Title: Regional Care Assistant

Joined: 2021

Hi, my name is Niloy and I work as a Regional Care Assistant at White Lodge. I have been working here for 3 years and despite my role as a care assistant, my passion is supporting residents to fulfil life enrichment, helping with daily activities and ensuring the people we look after have purpose and enjoyment every day.

Tania

Tania Sultana

Job Title: Care Assistant

Joined: 2023

Hi, my name is Tania and I have been a care assistant for just over a year. I love the people at White Lodge, we have such a lovely home and most importantly the people we look after are well cared for and I'm glad to be a part of that.

Tarun

Tarun Sharma

Job Title: Kitchen Assistant

Joined: 2023

Hi, my name is Tarun and I work at White Lodge as a Kitchen Assistant. I have been here just over a year and it's always nice to hear how good the food is here at White Lodge.

Tomcy

Tomcy Jacob

Job Title: Unit Manager

Joined: 2022

Hi, my name is Tomcy and I'm the Unit Manager here at White Lodge Care Home. I am a Registered General Nurse and have been working here for just over a year.

Alina

Alina Gurung

Job Title: Care Practitioner

Joined: 2023

Hi, my name is Alina and I have been a Care Assistant here at White Lodge for 3 years. I am now also a trainee Care Practitioner here at the home.

Aaarti

Aaarti Sharma

Job Title: Care Assistant

Joined: 2022

Hi, my name is Aarti and I have been a Care Assistant here at White Lodge for over 2 years. I love being able to help people and make a difference.

Akshay

Akshay Shajahan

Job Title: Care Assistant

Joined: 2022

Hi, my name is Akshay and I'm a care assistant here at White Lodge Care Home. I have been working here for over 2 years and take great pride in keeping our residents safe and well.

Frequently Asked Questions about Barchester White Lodge Care Home

What types of Care is Barchester White Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester White Lodge Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Barchester White Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester White Lodge Care Home to the centre of Swindon?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester White Lodge Care Home to verify any information. View our terms and conditions. Barchester White Lodge Care Home has an Enhanced Service - more info.