
They go out of their way to make the residents happy and really care for their welfareG G(Daughter of Resident/Service User)

my mother was treated with dignity, respect and kindness. I was always kept informedJohn M(Son of Resident/Service User)

Excellent staff, very high-grade rooms and facilities.Jon S(Son of Resident/Service User)

They go out of their way to make the residents happy and really care for their welfareG G(Daughter of Resident/Service User)

my mother was treated with dignity, respect and kindness. I was always kept informedJohn M(Son of Resident/Service User)

Excellent staff, very high-grade rooms and facilities.Jon S(Son of Resident/Service User)

White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop.
Highly qualified staff provide person-centred care to adults with residential and nursing needs, and to those living with dementia, and work tirelessly to enrich the lives of residents through expert care and meaningful occupation.
A programme of activities is offered, including special events and entertainment...
Care Provided by Barchester White Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester White Lodge Care Home for full pricing details and T&Cs.
Contact Barchester White Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ramona Gherendi(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visitors always welcome. Pop in for a coffee.
Parking
- Plenty of parking on site.
Barchester White Lodge Care Home Reviews (214)
Barchester White Lodge Care Home has a Review Score of 9.9 (9.865) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester White Lodge Care Home has 214 reviews.
My husband entered White Lodge on 21 August 2017. He has advanced Alzheimer's disease and has not spoken for many months. Today, while listening to Country and Western music in the sitting room at Tree Tops, I asked if he was enjoying the music, to which he replied a joyous yes.
He seems much more alert than in his previous care home and is kept both clean and comfortable.
It is a relief to know his needs are being met.
Mum moved in 8 weeks ago. None of us knew what to expect but we were welcomed warmly and much re-assured. 8 weeks later and mum has benefitted from the care she has received. She is safe, cared for and well-nourished. Most of all, she is happy and engaging well with staff and residents alike. We are very pleased with our decision and our choice of care home. Thank you from all the family.
After spending three lots of respite care in White Lodge and trying out three other homes, I decided to become permanent here. After 6 weeks I am satisfied I made the correct choice. Nothing will ever be perfect, the food is boring and very often cold on arrival (my pet hate). Medication time is unreliable. I understand this is unavoidable. The staff are wonderful.
Very efficient, helpful staff assisting with the transfer from York Hospital to the care home. His arrival was warm and welcoming along with a hot meal. He has felt comfortable and happy as he can be as he is very poorly. Good for the family too as we can come and go as we please and most of the time, there is support for us too.
I find White Lodge a very nice, friendly home. The staff here are very nice caring people and they always try to be helpful to my husband and are patient with him when sometimes he can be difficult. He has a nice room with a lovely view and the grounds are lovely to walk around in the summer. I feel I can visit him at any time and am always made welcome by the staff. Overall my husband is in good hands here.
A good reception area and pleasant staff. The staff have a difficult time in accommodating all the different needs of the residents and do not have time to do many activities, besides the nursing needs. Staff are pleasant and have a good understanding of residents needs.
White Lodge used to be the best care home in the locality. Unfortunately, over the last 2-3 years, the quality of care and the activities have deteriorated largely due to recruitment problems. Most of the staff are excellent as individuals but they are too thinly spread. On occasions, we have found our aunt in the same clothes for 2-3 days. We are not entirely happy and the high cost is not justified by high quality, as it was before. However moving our aunt would be disruptive, so we will watch and wait for now.
White Lodge is warm and welcoming. The rooms are bright and clean. There are several communal areas on each floor which are regularly used to host the variety of activities that are organised thoughtfully and expertly by the activities team to cater for the needs and personalities of the different residents. They enhance life at White Lodge and highlight White Lodge as excellent. In my experience, the care team are kind and friendly and treat residents with courtesy and dignity. The housekeeping team work hard and do a good job keeping everywhere clean and fresh and I am impressed that clothes are laundered and returned promptly. The catering team are hardworking and produce wonderful food.
Wonderful carers to our dear mum. Nothing is too much trouble. Always answer any of our questions. Truly amazing.
On arrival the staff were welcoming, the room prepared and my husband settled quickly. He is comfortable here because the carers and nurses are familiar and that gives him an added sense of security. The meals are varied and he enjoys the curries which are one of the specialities of the chef.
This is a beautiful care home nothing like I was expecting. It was so warm and welcoming, I was put at ease straight away. It's one of the most important decisions you have to make for your loved one and also the most difficult one. All of the staff were friendly and it was comforting to know they were looking after my husband with warmth and compassion.
As a retired Professor of Psychology, I can only remark that this care home has provided first class care for my mother since she arrived. This really is a home from home where not only has my mother been made welcome but also the rest of the family. The whole ethos of the home is to support the family and they do this well. The home should be a benchmark for those aspiring to provide quality care. Don't rely upon inaccurate CQC reports!
We moved my mother-in-law from her previous care home to White Lodge because we were extremely dissatisfied with the standard of care. In contast, over the past 9 months, our experience at White Lodge has been the exact opposite. Within days of arriving her health, mental state and wellbeing was markedly improved. The care staff are first class, they are attentive, caring and very friendly. The nursing team are thoroughly professional, the management team is properly focused and is well supported by efficient domestic, front of house, admin and catering staff, The food is excellent. The home should be a benchmark for those aspiring to provide quality care.
Very friendly staff and clean rooms.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (152) & Events (3)
- 31 Jul 2026
???? White Lodge Summer Garden Party ???? What an incredible afternoon we had at our White Lodge. It was wonderful to see residents, families and staff coming together to celebrate,...
- 09 Jun 2026
What a wonderful Summer fete we had at white Lodge . Our residents, families, friends and visitors and staff came together to create a truly fantastic atmosphere filled with fun,...
- 09 Jun 2026
Celebrations have been in full swing at White Lodge Care Home, as one of its residents reaches her centenary in style. BH was joined by staff, relatives, friends and other...
- 05 Aug 2026Organiser: Barchester White Lodge Care Home
- 21 Aug 2026Organiser: Barchester White Lodge Care Home
- 11 Sep 2026Organiser: Barchester White Lodge Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester White Lodge Care Home.
Meet the Team (22)

I am Ramona Gherendi and I am the General Manager here at White Lodge.
I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of White Lodge in 2020. My focus at White Lodge is to ensure residents have the best possible life and experiences every single day, supported by the skilled and caring team here. I am committed to person-centred care for all our residents and my door is always open to them and their families.
I have a real passion for nursing beginning my nursing career in 2004 in Romania as a cardiac nurse. I moved to the UK with my family in 2011 and I have worked in adult general nursing in the UK since then.
For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Hi all, I am the Home Administrator at Barchester Healthcare, supporting the day-to-day running of the home through effective administrative and financial support. With a background in accounting and finance, I enjoy working closely with the team to ensure processes run smoothly. I take pride in being approachable and organised, and in supporting residents, families, and colleagues with care and professionalism.

Hi, my name is Tomcy, and I'm the Unit Manager here at White Lodge Care Home. I am a Registered General Nurse and have been working here for over three years.

Hi, my name is Minimol and I am a Senior Registered General Nurse here at White Lodge. I'm extremely proud to say I have been a nurse here for over 20 years and wouldn't have it any other way as I love the people we look after and the team we have.

Hello. I am Elizabeth. I qualified as a nurse in 1985 and joined White Lodge in 2003 as a Registered Nurse. I really enjoy making sure residents get the medical support they need to feel as well as they can. I always ensure that residents' medication and treatment are reviewed regularly. I also ensure that the team understands and follows nursing processes.

Hello. I am Nita. I joined White Lodge as a Carer in 2018 and have since qualified as a Care Practitioner and then onto a Nurse and have spent the last year working as a Registered General Nurse in the home. I am originally from Nepal and now live in Swindon with my family. I enjoy my work at White Lodge, supporting residents with their care and making life as comfortable and enjoyable as I can. I work with a great team here and I feel encouraged to develop my professional skills. I like meeting new residents and their families so that I can make their move here as smooth as it can be.

Hello. I am Precious. I qualified as a nurse in 2020, and I joined White Lodge in 2024 as a general assistant. I transitioned to become a Registered General Nurse in 2025. Before joining white lodge, I have practised in various teaching hospitals and acute settings, as well as completing a master’s degree in Clinical Nursing in South East England. I am really passionate about supporting the residents in their day-to-day life, and supporting them to live more fulfilled lives through good team collaboration and person-centred support plans. I enjoy being part of the team and making a difference every day in the lives of the residents we care for.

Hi, my name is Alina and I have been a Care Assistant here at White Lodge for 3 years. I am now also a trainee Care Practitioner here at the home.

Hi, my name is Niloy, and I am a Care Practitioner at White Lodge.
My journey started at White Lodge in March 2022 as a regional care assistant. I am a trained Dementia champion in the home, and I love working in our Memory Lane community. Despite my roles, I have supported the Activity team in the home.
My passion is to support residents with meaningful life enrichment activities, ensuring the people we look after have purpose, meaningful life and lives with joy every day. I am also the ENABLE champion at White Lodge. During my journey, I have completed my IAO level 3 in Adult care and also successfully completed my Care Practitioner program and have been promoted to Care Practitioner.
I am proud to be a part of this hardworking and enthusiastic team. We aim to deliver person-centred and a premium quality of care to our residents at White Lodge care home.

Hi, my name is Marichu, and I am a Senior Care Assistant at White Lodge. I have been here for 5 years, of which I worked my first 4 years as a care assistant before earning a promotion to Senior Carer.

Hi, my name is Bimi and I have spent the past 2 years looking after our residents at White Lodge Care Home. I love making a difference and take great pride in ensuring our residents are well cared for and looked after.

Hi, my name is Riva and I work as a Senior Carer at White Lodge. Having spent 10 years as a Care Assistant I was incredibly proud to be promoted to Senior Carer and love what I do here at White Lodge.

Hi, my name is Suraj, and I am a Senior Carer at White Lodge.
I began my journey at White Lodge in Aug 2022 as a Care Assistant, where I developed a strong passion for delivering premium-quality, person-centred care. Through commitment and hard work, I have progressed into my current role as a Senior Carer.
During my career, I successfully completed my NVQ Level 3, which has strengthened my knowledge, skills, and confidence in providing care and supporting both residents and colleagues. Alongside my care role, I have also supported life enrichment activities within the home, helping to create meaningful experiences that promote wellbeing, independence, and social engagement for residents.
Life enrichment activities play a vital role in enhancing the quality of life, bringing purpose, joy, and a sense of connection to each day. I take pride in encouraging residents to participate in activities that reflect their interests, abilities, and life stories.
I am proud to be part of the dedicated team at White Lodge and to contribute to creating a warm, supportive, and enriching environment for our residents.

Hi, my name is Akshay, and I'm a care assistant here at White Lodge Care Home. I have been working here for over 2 years and take great pride in keeping our residents safe and well.

Despite moving to administration, I am still able to actively get involved with both the residents and their families throughout the day and develop my relationships within the home, whether that be through the engaging and diverse events/ activities or providing residents with a friendly face to chat with throughout the day, I enjoy hearing about the stories and events that have made all of our residents the unique person they are today. On a daily basis, I welcome all visitors into the home, provide refreshments, assist with the daily running and accounts. If I am not working at the front desk and welcoming visitors, you will find me having meaningful conversations with various residents throughout the home.
I am proud to be a member of the fantastic, caring team we are lucky to have here at White Lodge. Please do not hesitate to get in touch with any queries you may have and I will endeavour to assist you!

Hi my name is Shayla and I'm the activities coordinator here at White Lodge.
Prior to taking the position, I worked as a care assistant within the home for 2 years loving every minute of my role. My passion is very much in supporting the day to day lives of the people we care for, it is important to me that our weekly calendar offers rich experiences with music from live entertainers, as well as arts and crafts tailored to individual abilities.
Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining White Lodge that will make for an enriched activities program to be developed, one that keeps them at the heart of the local community. I look forward to getting to know you, and your loved ones.
We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.

Hi, my name is Ben and I have started working at White Lodge in January 2026.
Previously, I used to work in a primary school.
I am so glad to be able to assist residents of White Lodge with any odd jobs, big or small!
In my spare time, I enjoy spending time with my wife and son, and videography and flying my drone.

Hi, I’m Lou, and I’m the Maintenance Assistant here at White Lodge Care Home. I take real pride in making sure our home is safe, comfortable, and well looked after for everyone who lives and works here. I enjoy doing safety checks, or helping out with the everyday upkeep, I enjoy keeping things running smoothly behind the scenes. What I love most about my job is being part of such a caring team and knowing that the work I do helps our residents feel at home and happy.

As Head of Maintenance (Bank) at White Lodge Care Home, I’m responsible for overseeing all aspects of the home’s maintenance and safety operations. My role involves managing maintenance schedules, ensuring compliance with health and safety standards, and supporting the team in maintaining a high-quality environment for residents and staff. With a hands-on approach and a strong focus on reliability and efficiency, I take pride in ensuring our facilities are safe, comfortable, and well cared for. I’m passionate about creating a well-maintained setting that allows our care team to focus on what matters most providing outstanding care and support to our residents.

My name is Nichola Sylvester. I joined Barchester in December 2022 as a part time Laundry Assistant. When a full time position was available I grabbed the opportunity and applied for the position. Before joining Barchester I worked for the Military and that helped to learn discipline in work as well as life. I really enjoy what I do, looking after the home for the residents, talking to them when I am going around, hearing their life stories. I am looking forward to the new role and I give my all to my work.

Hi, I’m Joel. I have been part of the White Lodge Care Home team since 2019 and was proud to step into the role of Head Chef last year. During this time, I have developed a strong understanding of our residents' needs and the importance of providing meals that are both nutritious and enjoyable. I take pride in creating menus that respect personal preferences and requirements, ensuring the dining experience remains a positive and comforting one. By maintaining high food safety standards and working closely with the care team, I help support residents’ well-being and quality of life every day.

Hello, my name is Tony. I have been a chef at White Lodge Care Home since 2008. Throughout my time here, I have seen many friendly faces within the home. I am passionate about providing exciting and nutritious food which caters to various dietary requirements for all of our residents here at White Lodge.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester White Lodge Care Home to verify any information. View our terms and conditions. Barchester White Lodge Care Home has an Enhanced Service -more info.