
Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Fitzwarren House provides high-quality residential dementia care, nursing care, and short-stay respite care. Accommodating up to 64 residents, the Swindon home is known for its strong community and supportive, compassionate environment.
A dedicated team has worked at the home for over a decade. They focus on supporting residents to live life their way, with dignity and respect.
Opened in 2005 by Glastonbury Festival founder Michael Eavis, the home also hosts a collection...
Care Provided by Fitzwarren House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fitzwarren House for full pricing details and T&Cs.
Contact Fitzwarren House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sue Smith (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The home is open 24 hours a day, 7 days a week to visitors.
Parking
- Free parking for visitors.
Fitzwarren House Reviews (129)
Fitzwarren House has a Review Score of 9.9 (9.890) out of 10, based on 33 reviews in the last 2 years.
Over all time Fitzwarren House has 129 reviews.
I was so lucky to have been offered a room for my husband at Fitzwarren House and he moved there in November 2015 from another care home. Since he has been there, he has really improved, which is due to the care and interaction from the staff who are so loving and caring to all the resident. The are very supportive to relatives as well. The home is spotless, food is good but the staff are absolutely brilliant, cannot be faulted in anyway. Love, love this place. Thank you so much for caring for my husband xx
Thank you for telling us about how much your Husband's wellbeing has improved since he moved to Fitzwarren House. It is great to hear that you find the team loving, caring and supportive, this echos what CQC found on their visit and I will be sure to pass on your wonderful comments to the staff team.
The compassion and care shown by all, is a credit to what Fitzwarren House stands for. The importance of an individuals dignity being retained through illness is effortlessly delivered. Everything about Fitzwarren House is quite brilliant. Staff magnificent day and night.
Thank you for telling us about the care and support your Father-in-law and the family received at Fitzwarren House. It is heartening to hear that the team delivered dignity and compassion during end of life care so effortlessly. It is important that we deliver all care in a person centred caring...
Very happy with the help and support myself and family received. My father in law was well looked after and the care shown was well appreciated.
Thank you for telling us about the care and support your Father received at Fitzwarren House. It is wonderful to hear that the team were able to meet his needs so well, I will be sure to share your comments with them.
Absolutely amazing care, compassion and empathy for my dad. Although he was only here for a short time receiving end of life care. Dad was treated with the utmost respect at all times. The compassion and support shown to me and my family was second to none. All staff are caring, compassionate and dedicated, an absolute credit to MHA.
Thank you for taking the time to tell us about the care and support your Dad received during his short stay at Fitzwarren House. It is lovely to hear that you felt supported by the team and of the fantastic dignified care they provided during your Dad's end of life journey. I will pass your comments onto the team who will be delighted to hear them.
Background: my father has been living in this care home for nearly 3 years and has been very happy and contented with all aspects of the home over this time. He broke his hip in July 2015, the care manager and care assistant (SD) were wonderful with him whilst waiting for the ambulance.
On his return from hospital some 7 + days later he was confined to bed as the hospital had failed to mobilise him. He was put on a pain patch by the hospital which knocked him out - staff at the home had to now feed him. In December 2015 the patch was removed due to a medical review and dad became more aware of his surroundings.
Staff started to get him up and dressed, using the hoist and taking him to the day/dining room - something his family had given up hope of ever seeing again. Although he needs 24 hours care ever more he is now able to hold a sandwich and drink from a beaker - a miracle. This has been achieved by the kind care of staff especially the care manager who has been marvellous with dad.
Thank you for your lovely comments about your Dad's time at Fitzwarren House. It is great to hear that our team has been able to help him gain back some independence.
The staff, management all do an excellent job. The care is perfect. The home is so clean, it could pass as a 5* hotel. The meals look lovely (haven't had the chance to try yet).
Overall, this is a warm, lovely, clean and caring care home. Couldn't ask for better.
It is fantastic to hear that your Dad is doing so well after moving to Fitzwarren House. It is always good to know when our residents and families are happy so thank you for sharing this.
The staff incredibly kind and conscientious when caring for my mother whilst she had a respite stay here. She has two live in carers at her house and I believe the staff did all they possibly could to ensure my mother enjoyed her stay with them nothing seemed too much trouble. They called me if they felt I needed to know about a change in mums medication and reassured whenever I asked questions about how they would be caring for mum before she went to the home. I cannot praise them highly enough.
Thank you for taking the time to write a review about the care and support your Mother received at Fitzwarren House. It is great to hear that she had such a positive respite stay with us and that you also felt reassured by our staff team. I will be sure to share your comments with the team who will be delighted by them.
Mum has a lovely room and bathroom/wetroom, which are a good size and nicely furnished, and Mum has her own things around her.
She is comfortable and happy at Fitzwarren and the family are happy that she is being well looked after.
Thank you for taking the time to review the care and support that your Mum receives at Fitzwarren Care Home. It is lovely to hear that you find our staff team warm and caring and that your Mum is happy living here. I will be sure to pass on your lovely comments to the team who will be very happy to hear them.
In the days leading up to her passing, staff showed genuine sadness and love towards Mum. Also, the family were fed, watered, hugged and listened to, which made this traumatic time so much easier to bear. We will be forever grateful to Fitzwarren House, that Mums last few years were made as comfortable as possible by these wonderful carers....who are worth their weight in gold.
Thank you for taking the time to review the care and support that your mum received, particularly at what I am sure is a difficult time for you. It is lovely to hear that we were able to meet your mum's needs right up until her death and that you as a family also felt supported. I will share your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Fitzwarren House.
Meet the Team (1)

Sue is Fitzwarren House's compassionate and dedicated Home Manager.
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