Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)
Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)
Fitzwarren House provides high-quality residential dementia care, nursing care, and short stay respite care. Accommodating up to 64 residents, the Swindon home is known for its strong community and supportive, compassionate environment, and was rated 'Outstanding' by the CQC in December 2018.
They have a dedicated team, many of whom have been working at the home for over a decade. They focus on supporting residents to live life their way, with...
Care Provided by Fitzwarren House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fitzwarren House for full pricing details and T&Cs.Contact Fitzwarren House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sue Smith (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The home is open 24 hours a day, 7 days a week to visitors.
Parking
- Free parking for visitors.
Fitzwarren House Reviews (128)
Fitzwarren House has a Review Score of 9.9 (9.887) out of 10, based on 32 reviews in the last 2 years.
Over all time Fitzwarren House has 128 reviews.
Even the cleaners became friends with her, and she looked forward to seeing them.
We also appreciated the support of the chaplain; my mother-in-law attended Sunday services, and she valued being able to as long as possible.
Thank you for your lovely review. It is always good to know that we are getting it right. I will ensure that the team gets to see your kind words.
Although my mother was incapacitated for the majority of her time at the home, the staff did their best to make her as comfortable as possible, and for that, they have my thanks. A very professionally run facility, safe and secure. The care, sensitivity and empathy of the staff was fantastic.
Thank you so much for your lovely review. It is good to have confirmation that we are getting it right. It will give the team great pleasure to receive this.
From day one, the care and ethos of the home was a pleasant experience for my mum, she was treated as one of the family, and always took mums religion seriously, even during Welsh services (the chaplain was amazing).
They took the time to explain all the care that was given clearly and always answered our questions in detail. Always ensured she was comfortable.
It was the warmth in their approach, the reassuring words during difficult moments, and the small gestures that made a big difference.
I'm deeply grateful for the way they supported both of us through this experience. Their care gave us peace of mind and made a challenging time feel a little lighter. Thank you for going above and beyond.
Thank you for this lovely review. Your wife was a pleasure to care for. I am so pleased that you are still finding time to visit and support the home.
My mother-in-law's stay at Fitzwarren House has been brilliant. She was clearly happy there & the staff were amazing. We felt completely reassured of her health, safety and wellbeing. They definitely go above & beyond with their care. Although mum has just passed, we will always be there to help & support the home in any way we can. We could not fault them. Excellent.
Thank you so much for your lovely review. We have always been grateful of your help and support. It is good to hear that you will continue to do that, even though your mother-in-law has left us.
I cannot fault the care that has been provided for him.
The staff are all very professional and keep me informed if there is anything that I need to know.
Thank you very much for your lovely review. It is good to know that we are getting it right.
I am very pleased with my husband's care. The staff are very good to him. I would recommend it to other families.
Thank you for your lovely review. It is good to know that we are getting it right. I will share your kind words with the team.
Good appearance.
Good communication.
Good facilities.
Security not good as anyone could access the building & the lift, then could access the patient area.
Thank you for your kind review. I will share with the team. Please be assured that the front door is only open during office hours. At other times you are required to ring the bell for the unit you require.
The staff have been extremely attentive and caring to dad over the last 2 years. They have time to sit with him and encourage him if that is what is required. They are careful and thorough with personal hygiene and all with patience and understanding through difficult times.
Dad was happy and relaxed and enjoyed his final year of life thanks you the care provided by FW House.
Thank you very much for your lovely review. It's good to know that we are doing it right.
My father stayed in FW nursing home for 1 year. FW is exceptional, it really is. The nurses, the carers, the cleaners, everyone - has been fantastic. Dad was really happy there and as a family we could not have asked for more.
Thank you so much for your lovely review. I will share it with the team.
My dad had respite care for 3 weeks. All the staff have a genuine love of their work and are full of kindness and respect towards my dad, who has Parkinson's. The accommodation was lovely. Varied menu choices and quality dishes. Dad thoroughly enjoyed his stay.
Thank you for your kind review. I am so pleased that your dad enjoyed his stay with us. I will share your comments with the team.
Fitzwarren House is an exceptional palace and we are so glad it was recommended to us. Every member of staff has shown kindness and compassion; the quality of the care here is outstanding. We would like to thank you all for your hard work and professionalism. Very best wishes.
My mum came to this care home in October 2024. Although it is still a fairly recent admission to make a more detailed review, based on my experience on visits to my mum so far, she is settling in well and is starting to feel relaxed and happy in her new surroundings. The staff are always very friendly and helpful and the facilities plus the food and activities are of a high standard.
All very good
My husband was admitted to Fitzwarren House in November and he has been a difficult patient due to his illness but he staff have been wonderful.
My Dad has been in Fitzwarren House since July 2024. The Care he receives is above and beyond. My Dad has flourished here with the Care and Attention he has from his Nurses and Carers. We cannot Thank everyone enough.
My dad came to this care home in July and we cannot believe the improvement in him. He a much happier person and treated so kindly by everyone here. They take the time to listen and help. Nothing is too much trouble. Everything is of very high standard but the personal touch is second to none!
I cannot speak highly enough of staff dedication to their work. All demonstrate kindness and compassion towards residents, and encourage interaction in activities, and not forgetting those behind scenes who ensure everything runs smoothly. There's always contact between visits with any relevant updates on mum's condition, which is reassuring. Key to wellbeing is being treated with dignity, and my observations and her behaviour suggest this is satisfied.
Mum is very happy here and has a lovely group of friends that she spends time with daily. There is an social medial group that keeps families up to date with photos of all the activities mum is involved in and she's attends pretty much all of them. The staff are lovely and I couldn't wish for a better group of people to care for her. All of the staff in the care home are friendly and approachable and helpful at all times. I would highly recommend Fitzwarren house and my mum would definitively match my recommendation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2018Outstanding
- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
There are no upcoming events for Fitzwarren House.
Meet the Team (1)
Sue is Fitzwarren House's compassionate and dedicated Home Manager.
Frequently Asked Questions about Fitzwarren House
What types of Care is Fitzwarren House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fitzwarren House have?
There are 64 Single Rooms.
What are the Facilities & Services at Fitzwarren House?
Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fitzwarren House to the centre of Swindon?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fitzwarren House to verify any information. View our terms and conditions. Fitzwarren House has an Enhanced Service - more info.