
Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Fitzwarren House provides high-quality residential dementia care, nursing care, and short-stay respite care. Accommodating up to 64 residents, the Swindon home is known for its strong community and supportive, compassionate environment.
A dedicated team has worked at the home for over a decade. They focus on supporting residents to live life their way, with dignity and respect.
Opened in 2005 by Glastonbury Festival founder Michael Eavis, the home also hosts a collection...
Care Provided by Fitzwarren House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fitzwarren House for full pricing details and T&Cs.
Contact Fitzwarren House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sue Smith (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The home is open 24 hours a day, 7 days a week to visitors.
Parking
- Free parking for visitors.
Fitzwarren House Reviews (129)
Fitzwarren House has a Review Score of 9.9 (9.890) out of 10, based on 33 reviews in the last 2 years.
Over all time Fitzwarren House has 129 reviews.
Mum is very happy here and has a lovely group of friends that she spends time with daily. There is an social medial group that keeps families up to date with photos of all the activities mum is involved in and she's attends pretty much all of them. The staff are lovely and I couldn't wish for a better group of people to care for her. All of the staff in the care home are friendly and approachable and helpful at all times. I would highly recommend Fitzwarren house and my mum would definitively match my recommendation.
Having placed another dear friend in the same home six years ago, I couldn't have been happier that Fitzwarren House was able to care for another resident who was also my responsibility. Fitzwarren House has high standards, the standards we want for people we care about.
Thank you so much for this. I will share it with the team.
My mother is very comfortable at Fitzwarren House care home. Carers are reassuring and informative to residents and family. Staff and carers made my mother's 95th birthday a special day, memorable. Can't think of anywhere else better.
Thank you so much. I will share with the team who will appreciate this.
Lovely staff are very helpful. Always made to feel welcome. Mum is happy there and settled. Activities can be lots of fun for her, just sad she can never remember them. She likes the food, mum has a choice daily and the staff have a laugh with her.
Thank you so much for this review. I will make sure that the whole team sees it.
My mother came into Fitzwarren House mid July 2024 and is still a resident now. By August 2024 we had noticed what a difference her being in the home was making to her. She gained weight, was encouraged, was nursed, was very well cared for and so were we as a family. All of the staff cared for us and would keep up us in the loop when mum needed a doctor or any outside help. We greatly appreciate the loving care and respect that is given to mum.
Thank you for this lovely review. I will ensure that the whole team sees it.
This is an excellent care-home. I have added the star ratings below which give a good overview of our view of the care home. This is based on two years of experience of this care home, although we have had neighbours who have stayed here.
Thank you so much for this lovely review. I will share it with the team.
She loves her own room and ability to have her own things around her. She also enjoys sitting on the balcony in the summer, which is situated well for the sun and covered in plants and flowers. Mum also enjoys her meals which she can enjoy in her room or with others in the dining room. The choice of food and meal portions are always appetising. When we had to find a home for mum Fitzwarren was highly recommended and it has not disappointed. The staff are friendly and work hard to provide high quality care in an ambient atmosphere. The senior staff are highly professional and provide effective communication regarding care and any updates. They also are supportive when meeting individual needs and understand the importance of maintaining independence.
Thank you so much. It's good to know that we are getting it right.
My mother has been at Fitzwarren House for the past 8 months and I have nothing but praise to offer. As mum's health began to deteriorate we were faced with the daunting decision to move her from an independent living retirement home to a nursing home. Whilst my father was cared for splendidly 6 years ago at Fitzwarren Court we nevertheless looked at options for mum's care needs. After checking out other care homes we, as a family, all agreed that Fitzwarren House still stood out miles above all other local homes and therefore concluded it was the right place for mum. Mum is shown the most upmost respect by each and every member of staff. All her needs are fully met and she regularly expresses how cared for she feels. On days when she feels a little down due to her health there are regular visits from staff who go above and beyond to help lift her mood. The site itself if spotless and provides an environment which is safe and helps all residence maintain a relaxing lifestyle.
Thank you for this lovely review. I am glad that you think you made the right decision.
The best thing that ever happened to me was when my aunt got a place at Fitzwarren House. My aunt didn't arrive in the best of health - she had been at another home - which didn't work out. When she first arrived there - in December 2018 - I honestly didn't think she would make Christmas - 6 and a bit years later she is happy and healthy. I feel quite emotional as we owe everything to the care she has received at Fitzwarren House. My aunt always took pride in her appearance - but with dementia she is not the person she once was. If your family member is the same or similar you will know what I mean. However she has her hair done regularly - which she loves and is always dressed well - again something she loves. When we visit she is always smiling, happy and having a laugh with the staff. I thank the day I got my aunt into Fitzwarren house - as I now sleep well and know she could not receive better care - in-fact the staff take pride in their high standards.
Thank you so much. Your aunt is a joy. I will share your words with the team.
Fitzwarren House has been excellent for my wife. I am more than happy that she receives very good care, day and night. The staff are all very friendly and jolly and are uplifting when they tend her. Her needs are all catered for and she wants for nothing. She gets taken to all activities that she enjoys, like music therapy, Church Services and also some games. The home is kept to a high standard, clean, tidy and brightly decorated. The general feel for the home when I visit is always a happy, homely, positive experience. This was the only home in Swindon I felt comfortable leaving my wife in, and I still feel the same way.
Thank you so much for this wonderful review. I will share it with the team.
The home is always maintained to a high standard. The staff are always welcoming and kind nothing is too much trouble and they create a safe and homely environment. Management are excellent and ensure there is clear communication on personal matters (health appointments etc). The team are approachable and helpful, particularly if you have any questions or queries you want to discuss compared to other homes I have visited people in recently in Swindon, Fitzwarren clearly stands out to me as superior and continues to be the best place for my mum to receive exceptions care in - she clearly expresses this through her constant comfort and contentment there. Thank you!
Thank you so much. I will share this lovely review with the team. It's always good to know that we are doing it right.
My wife has been a resident of Fitzwarren House for 5 years. She suffers from severe Alzheimer's, is chair bound and doubly incontinent. She often presents challenging behaviour. She is kept scrupulously clean is well nourished and receives kind patient and cheerful attention from all the staff caring and domestic. She has a single ensuite room well equipped to serve her needs. Efforts are made to integrate her into the communal life of the home and to stimulate her with games, exercises, live entertainment and techniques to promote speech and conversation. She also has access (in her wheelchair) to a large sheltered and well maintained garden. I cannot speak too highly of the staff and the strength of resident centred care.
Thank you so much for this lovely review. I will be sure to share this with the team.
My Mum and Aunt have been at Fitzwarren House for 3 years and are now both on the Nursing floor where the level of care is extremely high standard. We live in America and have to rely on the staff for everything and they are exceptional, caring and very attentive.
Thank you for your lovely review. It was good to see you last week. Even better to know that you are so confident with our care. I will share your review with the team.
When I visit Mum she is dressed and looking lovely, I usually find her in the lounge. The care lead always provides me with an update and we discuss any concerns. The staff are always welcoming and friendly. Mum is happy living at Fitzwarren and feels safe. Mum is included in activities but also able to rest if she is too tired to join in. Recently Mum's food has been reviewed to cater for her changing needs and this has made a different making is easier for her, Knowing Mum is cared for and in safe hands is a weight of my mind.
Thank you so much for your lovely review. It's good to know that we are getting it right.
My honest opinion is all management and staff are marvellous, as well as the carers who go one step beyond to care for my wife. However, there are very rare occasions when I find my wife still in bed for no apparent reason. I also have to ask for my wife to be changed sometimes as she can't ask for herself. Generally, I am very pleased with how my wife is cared for.
Thank you so much for your kind review. I will share with the team.
Mum is very settled and well looked after at Fitzwarren House. The care team are supportive and communicates well concerning mum's care needs. They support all of our family members when we need it. The home is clean and the setting is peaceful.
Thank you for your very kind review, which is much appreciated. I will share it with the team.
Once settled my mother-in-law had a very positive experience in the home. She was very well looked after and enjoyed the variety of meals on offer. She also enjoyed going to the activities. All the staff were very kind to her and towards the end of her life, they treated he with dignity and care.
Thank you for your lovely review of our home. It was good to see your mother-in-law enjoying her Final Lap. I will pass your compliments to the team.
His room was like home.
The decor everywhere was lovely and the whole environment was calm and felt like people had time for each other. Thank you!
We moved my mum into Fitzwarren House Care Home after a short stay in another home in her hometown of Sheffield. The difference in her in a week is nothing short of remarkable, previously she was crying and pleading to be taken out and not return to the home in Sheffield but at Fitzwarren House she is settling well and smiling a lot - no tears either. The staff are incredible and the whole feel of the place is so person-centred. So glad we managed to be given a room and feel that Mum will have a lovely life there.
Thank you so much for your lovely review. Mum has settled in beautifully. It is good to know that we are doing it right.
My mother lived at Fitzwarren House for fifteen months until her recent death. The staff were extremely caring and compassionate to both us and my mother during this time as her dementia worsened. She was at all times, comfortable in her lovely room and benefitted from the various activities each day. A wonderful, caring home where residents are treated with total dignity.
Thank you for your lovely review. It is always good to know that we are getting it right. I will share your kind words with the care team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Fitzwarren House.
Meet the Team (1)

Sue is Fitzwarren House's compassionate and dedicated Home Manager.
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