
Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Knowing Mum is cared for and in safe hands is a weight of my mind.F M(Daughter of Resident/Service User)



Fitzwarren House provides high-quality residential dementia care, nursing care, and short-stay respite care. Accommodating up to 64 residents, the Swindon home is known for its strong community and supportive, compassionate environment.
A dedicated team has worked at the home for over a decade. They focus on supporting residents to live life their way, with dignity and respect.
Opened in 2005 by Glastonbury Festival founder Michael Eavis, the home also hosts a collection...
Care Provided by Fitzwarren House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fitzwarren House for full pricing details and T&Cs.
Contact Fitzwarren House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sue Smith (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The home is open 24 hours a day, 7 days a week to visitors.
Parking
- Free parking for visitors.
Fitzwarren House Reviews (129)
Fitzwarren House has a Review Score of 9.9 (9.890) out of 10, based on 33 reviews in the last 2 years.
Over all time Fitzwarren House has 129 reviews.
This care home became like a second home to my family. My Grandad has the pleasure of being here for 3 years. The care given to himself and my family was incredible. They couldn’t have done more for us. They made us feel so comfortable within. The carers became our friends, as well as some of the residents. Unfortunately, my Grandad passed December 2018, but the carers did so much for us from that point. Trying to make things a little easier for us. Being there, crying with us, hugging us, being at the funeral to support us and show my Grandad their love. He was so loved in that home. And I miss going there. Couldn’t say a bad word about anything or anyone in that place. Thank you from the bottom of my heart for taking care of my Grandad. Thank you again.
Thank you very much for sharing your comments about your Grandad’s care at Fitzwarren House. It is heart-warming to hear you describe the care given to your Grandad and his family as “incredible”. Furthermore, I am humbled to hear that the team were able to support you and the rest of your family...
Mum was well looked after for the whole period she lived here. She enjoyed the surroundings, the food and the activities she chose to engage in. She had a good relationship with the staff, who did their best to meet all her needs, particularly as her health deteriorated. I would recommend anyone looking for residential care to consider this home.
Thank you for taking the time to tell us about your mum's care at Fitzwarren House. It is good to know your mum had a good relationship with the staff and that they were able to provide the care she required. Knowing you would recommend Fitzwarren House is further praise and I will ensure I let the staff team know. Thank you again.
This is a lovely home where the staff truly care for residents and every effort is made to ensure that the resident's individual likes and dislikes are catered for. Spiritual needs are met by the lovely chaplain. The standard of hygiene is very good and it does not smell like an institution. Rooms are comfortable and every effort is made to help them become real homes for residents. Staff are caring and compassionate and respectful. Visitors are treated very well too.
In every situation I've come across at Fitzwarren there is always someone there to help, whether that is with a resident or visitor. I have only recently needed to visit Fitzwarren but I am very impressed.
Thank you for your kind words about Fitzwarren House and the staff team. I will ensure your comments are passed on to them.
My husband spent almost three years here until he sadly passed away recently. Fitzwarren House stayed clean, fresh and welcoming, as did the flowers on entering the home.
The care and consideration given by all the nursing and care staff towards my sons and myself couldn't have been better.
Thank you for taking the time to pass on your very kind comments regarding the care your Husband received at Fitzwarren House. We are always grateful for feedback and to hear that the staff and the home provided a welcome for yourself and your sons will be valued by the whole team.
My father sadly passed away towards the end of last month while he was staying at Fitzwarren House after a long illness. The care he received over the 3 years he was at the nursing home was nothing short of exceptional and the compassion shown by each and every member of staff, including at the time of his passing and the days after, was truly commendable.
Thank you so much for taking the time to complete a review of your late Father's care at Fitzwarren House. To describe your Father's care as exceptional is something I know the whole team will be proud to hear. Thank you again
Brilliant care home, everyone friendly, like one big happy family. Cannot fault anything at all.
Thank you again.
I would like to thank all the staff and management for all the hard work and dedication it takes to run a successful and honest care home. My mum was very well looked after right up to the time of her passing on the 7th August 2018. I was always greeted with friendship and compassion, and the attention to detail relating to care was, in my opinion, exemplary. The activities and facilities are very good, from singing to games, and the meals are as good as home cooked. My mum was always treated with dignity and for that, I want to thank you all.
Thank you once again.
The care my Mum received was amazing, all the staff I met on my visits were friendly, kind and loving towards my Mum, and would always phone my Dad if anything was wrong with Mum.
They are totally professional and I am so glad my Dad chose this home for Mum.
The building is always clean, walls, windows, carpets, rooms, bathrooms always spotless.
The garden is a lovely place to see and the 'Gnome's Home' is a lovely place to sit and chat.
The food always smells nice when we visit at lunchtime, and I was always offered a drink or food!
My Mum passed in early August 2018.
I cannot thank the staff enough for their loving care.
Thank you for your kind review. It was a pleasure to care for your mum
She came from her own home having lived independently, but with home help. It took her some time to get settle in. Initially, she suffered from depression. But the staff were most caring and helpful, nothing too much for them and mum settled into the routine joining in the many activities and Christian services held each week.
Another part of her condition was that she suffered low blood pressure that led to her having many falls. Each time, the staff were very cautious and did all they could to help her. We were kept informed of incidents and if we were not able to be there, to go and stay with her to the hospital.
In her last days, the staff could not have been more caring and took turns to sit and read to her, hold her hand.
I cannot recommend them highly enough. All staff and the team have been so loving and kind and not just professional.
Thank you.
Thank you for taking the time to tell us about your Mother's care at Fitzwarren House. It is so good to hear that you found the team so helpful, caring and that they kept you well informed about your Mother. Your comments about your Mother's care in her last days will, I know, be gratefully received by the team.
After my cousin had a severe stroke aged 59 it fell to myself to locate him in a care home. After evaluating several homes in the Swindon area I decided to recommend to him Fitzwarren Homes. With no experience in this field before it was a daunting task. However, my concerns were soon overcome by the manager, admin, nursing and care staff at Fitzwarren House. 5*.
Mum is settled and very happy and that gives us all great peace of mind knowing that her care is wonderful.
Her needs are met by the staff and nothing is too much trouble for them.
The staff are all lovely and caring and as a family we have peace of mind knowing Mum is well looked after.
I am very happy to recommend this care home.
Thank you so much for your review. I am so glad to hear that your Mum has settled in well at Fitzwarren House and feels content. Your comments about the staff showing 'nothing is too much trouble' and you as a family having 'peace of mind' is what we wish to achieve. Once again thank you for your comments.
The staff kept everything light and humorous when some days Mum in law was difficult and frustrated. Patient and kind with care and humour. Bravo!
Thank you very much for your review of Fitzwarren House. I will ensure your “Bravo” is passed onto the staff.
This care home is exceptional for care, support and standards. The staff understand the "humour" in us all. They understand and care for the resident and the family members. The office staff have the same empathy for life as does the care staff. Nothing is too much trouble. Well done Fitzwarren House for the kindness and care afforded to my Mum in her last weeks.
Thank you so much for your lovely review of the of the care your mum received at Fitzwarren House. It is so important for us to hear that you and members of your family also felt cared for by the office and care staff. To use the phrase 'nothing is too much trouble' is indeed an accolade. Thank you again.
The nurses and carers at Fitzwarren House looked after my mother from July 2016 until her death on Christmas Eve 2017. Fitzwarren House is not just a nursing home, it is a real home for the residents and my mother received consistent and excellent care throughout her time there. She was often frustrated at the loss of her mobility and independence and could be obstinate and difficult but all the staff took this in their stride and provided her with the affection, support and attention she needed, particularly as her health declined in the latter months. I am so grateful to all the staff and could not have wished for a better place for my mother to spend the last eighteen months of her life. Thank you so much to all of you.
Thank you for the lovely review you have written about your Mothers care at Fitzwarren House. What better accolade can there be than to describe us as “not just a nursing home but a real home” delivering excellent care. To hear that the staff treated your mother with the affection and support she...
Our aunt enjoyed 5 years of loving care at this nursing home. All the staff - nursing and carers gave great personal care to her, and thanks to that care she was able to achieve her 100th birthday, which was celebrated with great excitement. The home is very well managed and maintained to a high standard.
As a long-term member of the Methodist Church, she valued the spiritual support of the homes chaplain, and the services provided. She was lucky to secure a place here, and all her family much appreciate all they did for her at this special time in her life. In the end, they provided a very dignified conclusion to her long life.
The comments in your review will be truly treasured by the whole staff team at Fitzwarren House. We were so pleased to see that you are able to give such a high recommendation for the home and the care and support given to your Aunt and we thank you for taking the time to send in your comments.
The staff are always delightful with the residents and nothing seems too much trouble. Activities are led by staff who are attentive and involved. All staff treated my mother and other residents very well. I can't recommend the place and staff highly enough.
Thank you so much for your kind comments about the care, activities and staff at Fitzwarren House. I know the all of the staff will be so pleased to hear them. Thank you once again
My mother was a resident from 2010 until May 2017 when she died at the age of 90. She was treated with dignity and respect. She was always smartly dressed and care was taken to keep her hair washed and styled. Birthdays were celebrated with a cake and a gathering by the staff. All the staff worked as a team to create a homely atmosphere which helped to keep the residents calm. I felt happy to leave my mother in the care of such professional staff.
Thank you for the lovely review you have written about your Mothers time at Fitzwarren House, what better accolade can there be than that you felt comfortable leaving your Mother in our care. The team will be so pleased to hear your comments.
My sister-in law was in Fitzwarren House from October 16 until her death in July 17. I found the staff excellent in their care. Nothing was too much trouble. The room was spotless, clean as was my sister-in-law. The whole time she was cared for with love and dignity from all members of staff. I was kept informed of all her care and needs and found the staff to be on top of every situation that arose with her deteriorating health.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
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Accreditations
There are no accreditations posted yet for Fitzwarren House.
Meet the Team (1)

Sue is Fitzwarren House's compassionate and dedicated Home Manager.
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