Kings Court Care Centre

Kent Road, Corner of Bath Road, Swindon SN1 3NP

Kings Court Care Centre, Swindon, Wiltshire
Kings Court Care Centre, Swindon, Wiltshire
Kings Court Care Centre, Swindon, Wiltshire

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers.

The nursing home respects owners Lifestyle Care's goal to deliver consistent and effective care.

A team of caring staff welcome new residents and strive to respect the wishes of individuals as much as possible.

Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet.   

Staff take residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Group: Maria Mallaband Care Group Ltd

Person in charge: Jennifer Blake (Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Chinese - Cantonese, Polish, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Kings Court Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.4 Kings Court Care Centre has a Review Score of 6.4 (6.361)

The Review Score of 6.4 (maximum of 10) for Kings Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Kings Court Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.652 for Kings Court Care Centre is calculated as follows: ( (16 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.709 Points relating to the number of positive Reviews for Kings Court Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12 Target = 0.167 , then divided by 2 = 0.084

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kings Court Care Centre?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kings Court Care Centre

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1

We would like to thank you for the amazing care and kindness you gave our mum in her few short days she had at your lovely care home. The staff and management were lovely and always treated our mum with the utmost respect and dignity making her as comfortable as possible at all times. Also thank you for all the support you offered our family members at this sad time.

How likely would you be to recommend Kings Court Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Jenny Blake, Home Manager at Kings Court Care Centre responded to this review on 13 Jul 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback. We are glad that we have been able to support your family and our thoughts are with you all. Sincerest condolences from all the team.

I would like to say a great big thank you for all the staff for there great care they gave to my mum while she was with you. You never gave up on her and made her short stay with you as comfortable as you could. We couldn't of asked for more. Also for the support you showed our family through this difficult time. Many thanks again. Xx

How likely would you be to recommend Kings Court Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Jenny Blake, Home Manager at Kings Court Care Centre responded to this review on 09 Jun 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback. We are glad that we have been able to support your family and our thoughts are with you all. Sincerest condolences from all the team.

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kings Court Care Centre