Kings Court Care Centre

From the resident, who did not want to go into a home, 'It's alright as far as homes go'. I consider this a ringing endorsement! The carers are all cheerful, patient and thoughtful. I live overseas and am very comforted that Nan has such great care. She enjoys the activities, especially the tea parties and music. She is always clean and her room is spotless. Better care could be done for things like teeth and hearing aids, but overall I am very impressed and wouldn't want her to stay anywhere else.

Thank you again for all your kindness and support in what was a difficult time.

Kings Court Care Centre has always provided good care but over the past few months it has certainly moved upwards and is now really excellent, in fact, it must be one of the best around.

Throughout the 2 years, my mother was a resident at Kings Court I never heard any staff speaking unkindly to any residents. All the staff always treated residents with respect and dignity. The staff were extremely kind to my mother in her final days and were very sympathetic to the family's needs. It was a comfort to know that mum was in a safe place.

My mother was a resident for a short time but the care she received was exceptional. All the staff was so caring and thoughtful, they not only cared for her but also my 90-year-old father who sat with Mum every day for at least 7 hours per day for the five days she was there, they tended his needs gracefully. She passed surrounded by all of her family, calmly and peacefully and this we feel was due to the care she was shown along with her loving family. Thank you.

The staff were very kind and caring. They treated my wife with care and dignity. They took a personal interest in her although she was unable to communicate. They made me feel at home and cared for when the end came.

I would add though that trying to get hold of anyone at head office to discuss finance was:

2) Appalling customer care - rude, abrupt, unhelpful.

The care was brilliant and nothing was too much trouble. My father was in a lot of pain but the staff were very caring and did everything they could to make my father comfortable. We were always informed and included in his care. We cannot thank them all enough. All the staff were excellent but especially those who we spoke to most.

Thank you.

A highly recommended care home.

The care team at Kings Court Care Centre were first rate. The support they gave my father before his death in June 2018 was deeply caring. The senior nurse called him "lover boy" and other sweet names he enjoyed. When my mother was left alone following his death, the staff had unlimited time to care for her and engage her with 2 friends. Following mum's second stroke the palliative care support was 100% all the way up to the manager. Thank you all so much.

Also, very friendly and always there to talk to and put your mind at rest. Staff and management go out of their way to make you feel welcome like it's your own home.

In the final days of dad's life, they ensured it ended very peacefully. We couldn't have asked for more from them. Thank you all.

I am pleased with the care that my dad had all the time he was here.

My dad has received excellent care during his time here and enjoyed it.

My Dad has received fabulous care during his time here. He was well looked after and enjoyed his time here.

Such great care was provided for my dad in the few months that he was at Kings Court. We can't praise the staff enough. Highly recommend this care home.

Dad was very apprehensive about being transferred to a care home from hospital temporarily as he was non-weight bearing on one leg, but he is very happy with the care and service provided by all of the staff, quality and quantity of food given is excellent and everything is very clean and tidy.

My mother was resident at Kings Court from 8th February 2018 to 21st April 2018 on a "discharge to assess" bed, the final week being privately funded. Throughout her stay, she had the highest standard of care and the staff were all so helpful and kind. As a family, we cannot fault the care she had which aided her recovery so much. We would definitely recommend this home.

I am extremely happy with Kings Court Care Centre, especially the understanding support and active role of the staff. Not only in their attitude to my mother in residence but as importantly in supporting me in this situation. I am impressed with the daily activities which have provided confidence and self-esteem again to Mum. They have created a warm, family-friendly home, encouraging visits from family and making new friends.