Park View Nursing Home

Broad Bush, Blunsdon, Swindon SN26 7DH

Owner: Bothwells Ltd

Person in charge: Angela Rogers (Manager)

Local Authority / Social Services: Swindon Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 41

Shared Rooms: 0

Rooms with ensuite WC: 41

Weekly Charges Guide: Nursing Care Single £578 – £950 (These prices are only a guideline, please contact Park View Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Park View Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Park View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Park View Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Park View Nursing Home is calculated as follows: ( (72 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.854 Points relating to the number of positive Reviews for Park View Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.2 Target = 0.854

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Park View Nursing Home has a Review Score of 9.5 (9.493) from 9 Reviews


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Park View Nursing Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Park View Nursing Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The staff welcomed both mum and us, her family, with open arms to the home from home that is Park View. They supplied all the practical care needed and more, always approachable and supportive of us all. The home is well staffed who all do their utmost to meet residents' needs, often going the "extra mile" with her personal care and our involvement.
We were fully confident in the care mum received, which gave us piece of mind when she became very unwell and we couldn't be with her all the time. Mum's sister also became a resident and staff ensured they could spend time together when able. Many at Park View became our friends, so many thanks to you all for everything.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

Excellent care provided by caring staff. Always warm, welcoming and friendly.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

Park View Nursing Home is an extremely well run home with caring and understanding staff. The matron is very approachable to discuss any worries regarding my mother as is also wither of the staff nurses or the secretary. The home is kept very clean and the food is freshly prepared and always smells clean when entering the front door into the lounge. All the staff are always polite and welcoming.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

The staff here are caring and cheerful, they look after my sister very well and she gets on well with them and enjoys their banter. The caring is the most important thing, everything else is secondary. Questions are always answered and help and guidance is given concerning my sister's welfare and finances. There is a good feeling when you walk in the front entrance.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.1 out of 5

This is an outstanding care home. My dad has had excellent care since he has been here. The staff are always welcoming and friendly and genuinely work hard to care for the residents.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Angela Rogers, Manager at Park View Nursing Home responded to this review on 30 Oct 2017:

Thank you for this review we do try very hard to give individual care.

My sister in law moved into this nursing home in August 2017 from the hospital. Her care has been of the highest standard and she has been treated with the utmost kindness, dignity and compassion. All staff have gone the extra mile to ensure she is settled and happy, they are never too busy to stop for a chat and reassure her.
The food is of a high standard and I cannot recommend the home enough. Well trained and motivated staff led by an excellent manager.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Angela Rogers, Manager at Park View Nursing Home responded to this review on 30 Oct 2017:

Thank you so much for this wonderful review. We do try really hard and it is heart warming to see it is appreciated.

This care home provides a very good service to its residents, providing care for all levels of needs.
Only one minor issue is that waiting times for toileting can be very long.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

Angela Rogers, Manager at Park View Nursing Home responded to this review on 30 Oct 2017:

Thank you for the review. We love the atmosphere too and think its important to have a relaxed relationship with the people who live here. It is their home after all!

I cannot speak highly enough about the care that my husband receives at Park View. The staff are very friendly and helpful, and the care is tailored to the individual needs of the resident. Nothing is too much trouble for everyone and the residents are treated as one big family. Also, there are so many 'events' and activities for all. It is a happy care home.

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Good vibes greet you as you come through the entrance to the home, which immediately opens onto the main lounge. The atmosphere is warm and friendly and the residents all clean and well turned out. look alert and interested in what's going on around them. There are usually a variety of entertainment going on such as the home chair practising or exercise or games being organised by the full time entertainment officer. Hairdresser and doctor and chiropodist all make weekly visits. Outings in wheelchair happen weekly to garden centre, picnics in the park. museums, seaside, wild life parks etc..

How likely would you be to recommend Park View Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

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