Abbey Rose Care Home

2 Ivyfield Road, Erdington, Birmingham B23 7HH
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9.9 79 Reviews
  • Abbey Rose Care Home, Birmingham
Abbey Rose is a purpose-built care home, providing a luxury, stress-free environment designed to support residents’ needs and maximise the quality of life.

Abbey Rose is set up within a peaceful suburb of Birmingham. Why not visit and spend time in their new 85-bed state-of-the-art facility and experience a range of facilities and living space designed specifically around care and comfort.

The spirit of Abbey Rose is brought to life by the care team; who go above and beyond for the residents and their families.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lawrence Padolina (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 63+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (85)

Visiting

  • There are no time restrictions on the visiting hours but if possible please avoid lunch and dinner time.

Parking

  • There is ample car parking at the Care Home

Abbey Rose Care Home Reviews (79)

9.9

Abbey Rose Care Home has a Review Score of 9.9 (9.900) out of 10, based on 27 reviews in the last 2 years.
Over all time Abbey Rose Care Home has 79 reviews.

Overall Experience
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Date Published
  • 79
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  • 27
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Reviewer Connection to Abbey Rose Care Home
  • 43
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Total of 79, showing 41-60
Review from Kenneth V (Son of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Without a doubt the best care home I have been in to. Staff were unfailingly nice, efficient, and courteous. The treatment my mum received was first class and to be truthful there is not a single thing about the home that I can fault. The building and the room were beautiful and spotlessly clean. They
ensured that all of mom's valuable items were returned to us showing a very high degree of dignity and honesty.
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Review from Brenda H (Sister of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care of my brother they treat him with respect and so much care and also when I go to see him.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so much for leaving your review, we shall pass your comments to the team. We're so happy to know that you feel reassured and your brother receives the care and respect that he deserves.

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Review from Debbie T (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been in this home for over two years now. My Sister and I have found the home to take care of my mother extremely well both with her medical care and her overall care for her general wellbeing. We cannot fault the care given to her by the carers and members of the team at Abbey Rose Care
Home. We are kept informed of everything, as and when any issues occur with Mum's health the doctor is contacted and we are informed of what the issue is, what is to be done about it, and kept updated as things progress. We were very unhappy with things at her previous residence and this home has given us complete confidence that her care is 100%. Since arrival, she has not had any falls and this had become almost a daily happening and we are therefore very grateful to the home taking great care of her with the various issues she specifically has blindness, is very deaf, diabetic, and with dementia - we thank you for giving us peace of mind.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so very much for your encouraging words, we truly appreciate you taking the time to share such lovely comments and these will be shared with the team to motivated them to continue doing what they do so well. It is great to know that we have been able to keep your Mum safe and comfortable and that you feel reassured about the standard of care your Mum receives.

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Review from Sally R (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience visiting my mom was very professional, caring - nothing too much trouble.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you very much for your feedback; we are happy to hear that your visit went well and hope to see you again soon.

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Review from Andy H (Grandson of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Under the outstanding leadership of the manager, all the staff are professional, personal and passionate about the care and support given to both residents and their families. The approach during Covid has been outstanding in trying to both protect all the residents and staff while at the same time
trying to keep families connected and where possible in contact with their relatives.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you very much for your comments, it is so nice o be appreciated. I will be passing your comments to our team.

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Review from Jane L (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
During very difficult circumstances, our concerns and queries were dealt with promptly and efficiently. Covid-19 has brought many challenges for families of residents, it has been very difficult not to visit but there is reassurance in the knowledge that Mom is being cared for and kept safe.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your review. We are hoping as we move through the road map to lift the restrictions visits will become easier. Please do not hesitate to contact us if you would like more information regarding visiting or have any questions with any other aspects of your Mom's care.

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Review from Angela W (Relative of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mom has previously stayed at Abbey Rose on three separate occasions with very positive outcomes but her last respite stay was very different. Mom's dementia had deteriorated, the staff, we feel, were unable to manage her more challenging condition. The safeguarding put in place to monitor her was inadequate
and was able to abscond, but luckily returned safely by a member of the public. It did mean that Abbey Rose had to review procedures, one being, to ensure that other vulnerable residents were relocated within the home to reduce a similar risk. We had been told that they would not accept Mom again and then told this might be reviewed but we're not so sure they can meet her needs. Also, a number of Mom's personal belongings were not returned even after reminders. Have seen comments regarding the handling of Mom being able to abscond have not been complementary and we would agree with what was said. We would not say, do not send your loved one there. We are only putting forward our experience.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your feedback and for taking the time to speak to me (the home manager) on the phone recently regarding your experience last year. While your mother was with us in the past, we too have thoroughly enjoyed her company, our aim is always to put the wellbeing and safety of our residents and staff first, as you mentioned we promptly ensured that corrective action was taken at the time of your mom’s stay. However, if your mom’s needs change, please do not hesitate to contact us and hopefully, we would be able to offer you the respite that you so deservedly need and a safe haven for your mother.

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Review from Joan B (Daughter of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home photos, in my opinion, do not do it justice. It's so lovely along with the staff. The garden room was full of bright sunshine. The reception area is bright and airy with lovely touches to detail. Staff are so accommodating nothing to much trouble in these unreal times. Surrounding
gardens are beautiful - plenty of care spaces - excellent. Well done to everyone. I know my mom's getting well cared for. Thank you.
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Review from Vanessa K (Sister of Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is under care at Abbey Rose - I live in Hampshire and have to deal with a good deal of her affairs remotely, which can be difficult at times, but many many thanks to the wonderful receptionist today, who, without any prompting, helped my sister, who was having a lot of difficulties with her
phone - my sister was going to send the phone back to me by post for me to sort out, so the kind receptionist took ownership of the problem - not only did she use her initiative to phone the network provider, she finally resolved it! Was very impressed by her help and extremely grateful so a big thank you again!
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so much for leaving your feedback. We know technology can be daunting and yet so helpful especially in these times. We are always delighted to help and we are glad it could all be resolved. I will pass on your comments to our receptionist.

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Review from Lee W (Son of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are always approachable and friendly and they always answer any queries I have in an efficient manner. I am really impressed with how they have handled the coronavirus crisis with their ability to provide the means to visit my mother and take the rapid coronavirus test.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your feedback, we continue to keep updating our practices to comply with the latest government and Public Health England guidance. We hope to be able to enable visits again very soon.

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Review from P B (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was very pleased that the visiting room has now been fitted with a microphone, it made my visit much easier not having to use a phone.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your feedback, we are glad that the new system is making communication easier at these times.

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Review from Pauline D (Daughter of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was one of the first residents of the new facility and was made to feel at home immediately. Her accommodation and surroundings are everything we wished for her. It’s clean, bright and has a very happy feel about it. The relationship between my mum and her carers is lovely to see. She loves them
and they love her. They treat her exactly as we would. She can be a little difficult at times but they seem to know how to get to her better side! She always looks clean and tidy and they see to it that she has regular hairdressing appointments and some kind soul even does her nails! The coronavirus has, of course, changed things but throughout, I have felt that the care and welfare of the residents was put first and in my opinion has been exemplary. The new visiting facilities are sheer genius and enable us all to be safe. A huge thank you to all the staff for the extra mile they’ve gone to keep up morale in these very difficult times. If mom’s happy then so are we!
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so much for your feedback, it is wonderful to hear that your mum feels so loved at Abbey Rose and that you feel reassured about the care she receives. Your mum has a great personality and her appearance is of great importance to her, it is our pleasure to enable her choices and spending time with her is our joy. As she would say, "Shake it!"

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Review from J H (Daughter of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad became a resident of Abbey Rose in June 2020 as this was the best place for his needs. The family were all made to feel very welcome by the friendly staff, and we felt reassured that he was being well looked after in these most difficult of times. We had heard of lots of nice activities that the
home arranges for residents, but unfortunately due to Covid, dad wasn't able to experience these. We would definitely recommend Abbey Rose Care Home to anyone who requires the care.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you very much for your kind comments, we hope that your dad can enjoy all the activities on offer at Abbey Rose very soon.

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Review from Erica W (Daughter of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the COVID time, everyone has been extremely helpful. Using Whatsapp has made it more bearable and with a big birthday, the management did everything they could to make it a happy time.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your lovely review, we are doing the best we can under the exceptional circumstances. We are delighted that your Mum could have her special day with us.

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Review from M W (Son of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been treated extremely well and has access to all her requirements. Staff are very helpful and obliging. The entire operation is well run, and nothing is too much trouble for any member of staff. Congratulations on running such an organised home. The family can't thank you enough.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your lovely comments which we will be sharing with our staff. We are honoured to look after such a wonderful lady!

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Review from Helen Q (Daughter of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom transferred from a care home to Abbey Rose as she needed nursing care. We could not believe our good fortune when Abbey Rose accepted Mom as a resident. Having waited over 12-months to post this review; I can say that everything which we were told would happen has, a change in the home manager has
not created any difference to the smooth operation of the home from a relatives point of view, lockdown arrived, we have been kept informed throughout, the home has remained COVID free and finally Mom was 90 early in July, we were unable to go in and see her, we delivered our cards and gifts to the reception, the staff sent us a video and pictures of mom on her birthday. Yesterday was my first visit to see mom as restrictions are being lifted, she was her usual self, safe and well cared for. Many thanks to the team at Abbey Rose and, especially, the great team on Daisy Floor. Would certainly recommend Abbey Rose as a good place.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your lovely words that really make a difference, it's a pleasure to share memories with our families.

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Review from L W (Daughter of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was moved to this care home in December 2019. The staff made him comfortable and put his mind at ease during this new experience. They treated my dad with care and assisted with all his needs. Sadly my dad passed away on 2nd May 2020. During this time, they treated him with great respect and
kept his dignity at all times. The staff kept me up to date with his conditions several times a day. I can't thank the staff enough.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you very much for your kind words; it was our pleasure to look after your dad, and he is still greatly missed.

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Review from D D (Daughter of Resident) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank the care home for looking after my mother. It was only for a short time and we were unable to visit my mother because of the Covid-19.
Every time we phoned a member of staff was always kind and helpful. The home let us speak to our mother and video call her. This really helped
us at such a difficult time. Thank you all so much.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you for your review, it is wonderful that we were able to help you and your mum keep in touch using technology. It will be fantastic to receive visitors again soon once lockdown is over.

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Review from S T (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom was only in the care home for a few weeks after a seven-week stay in hospital. The staff were very welcoming when I arrived and very reassuring that they would take good care of my Mom. This they did to a high level. They were caring, compassionate and understanding. Due to the coronavirus, the
family were unable to visit but the staff made video calls so we could see Mom. This reassured us and enabled the family to relax knowing our Mom was being so well looked after. When my Mom was near the end of her life, the staff kept in touch with me and were so thoughtful of our feelings and made this sad event easier to cope with.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so much for your kind words.
It is comforting that our team were able to help your mom and your family at such a difficult time especially with the isolation measures in place. I shall make sure to share your review with all the team at Abbey Rose.

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Review from Larry J (Son-in-law of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was only there from the 18th to 24th February 2020 and the quality of care was second to none. The staff were lovely and caring, they made my mother-in-law very comfortable and gave her quality of life to the very end. My wife and I cannot fault the care she received. Abbey Rose Care
Home is the best I have visited.
Well done Abbey Rose, keep up the excellent work you do. Thank you from the bottom of our hearts.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home

Thank you so much for your kind words. We are comforted to know that our care and compassion could make a difference at such difficult times.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Abbey Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Abbey Rose Care Home is calculated as follows: ( (285 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 311 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Rose Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 21 Aug 2025

We currently have vacancies at Abbey Rose Care Home – please contact us for more information or to arrange a visit.

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Awards / Recognitions (2)

Meet the Team (2)

Lawrence

Lawrence Padolina

Job Title: Abbey Rose Manager Joined: 2019

A nurse from the Philippines, I completed my BSc in Nursing in 1995.


I started as a volunteer nurse in a Community hospital for 6 months before I went to Libya, where I worked for almost 3 years as an A&E and ICU nurse. During this time, I got married and our first daughter was born in 1998.


Arriving in the UK in early 2001, I worked for BUPA, moving up the ranks to Charge Nurse, Unit Lead and eventually Deputy Manager. After 18 years, I decided to look for a company that offered further progression, and I found MACC Care. In February 2019, I joined Abbey Rose as one of the Clinical Leads and was promoted to Home Manager in August 2021.


My wife is also a nurse, and together we have four daughters. When I’m not working, I love sports, especially basketball. My favourite food apart from our national dish (Adobo) is sushi, curry, and nothing beats barbeque spare ribs in barbeque sauce!

Ronni

Ronni Jones

Job Title: Customer Relations Executive Joined: 2025

Hi, I’m Ronni Jones, the Customer Relations Executive here at Abbey Rose.


Although I’m new to the care industry, I’ve truly found my passion in building meaningful connections with residents, their families, and our wider community.


With a background in business ownership and hospitality, I bring a wealth of experience in marketing, sales, and customer service. I take great pride in helping families find the right care home for their loved ones.


When I’m not at work, you’ll likely find me exploring the great outdoors on a hiking trail or cross-stitching with a dog or two for company!

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