
Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

I would like to personally thank all the staff on the 1st floor for looking after my dadRachel M(Daughter of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

I would like to personally thank all the staff on the 1st floor for looking after my dadRachel M(Daughter of Resident/Service User)

Abbey Rose is a purpose-built care home, providing a luxury, stress-free environment designed to support residents’ needs and maximise the quality of life.
Abbey Rose is set up within a peaceful suburb of Birmingham. Why not visit and spend time in their new 85-bed state-of-the-art facility and experience a range of facilities and living space designed specifically around care and comfort.
The spirit of Abbey Rose is brought to life by the care team; who go above and beyond for the residents and their families.
Care Provided by Abbey Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
The price(s) shown are provided by the care home. Contact Abbey Rose Care Home for full pricing details and T&Cs.
Contact Abbey Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Lawrence Padolina (Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Number of floors: 3
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Visiting
- There are no time restrictions on the visiting hours but if possible please avoid lunch and dinner time.
Parking
- There is ample car parking at the Care Home
Abbey Rose Care Home Reviews (87)
Abbey Rose Care Home has a Review Score of 9.9 (9.879) out of 10, based on 24 reviews in the last 2 years.
Over all time Abbey Rose Care Home has 87 reviews.
My mother has been with the Care Home since 2019 suffering from dementia. My mother felt at ease and settled in well. The care she received was outstanding and the home looked after her through 2 years of covid. Telephone calls and special rooms were made available so we could see her through the glass and kept her safe. The nurses are professional, caring and very approachable and so are the carers. In my mom's last days, they fully supported the family and ensured that my mom was pain-free. The support and care that as a family we received was greatly appreciated and we will never forget their kindness and generosity.
Thank you for your kind words. I showed your comment to my staff and they were inspired. They promised to continue their hard work and passion to care.
My mother had been a resident for over 2 years, in that time the carers became her family as covid lockdowns didn't allow visits. The carers have shown so much love, care and compassion, not only to my mother but the family as well. We couldn't have wished for anything more. I wholeheartedly recommend Abbey Rose, not only for the excellent care but also the reception staff, management, cleaners etc do a wonderful job undertaken with compassion. Well done to a marvellous team there.
Thank you for your kind words. I will cascade your lovely comments to all the staff on Ground floor. I promise, they will continue their compassion and hard work.
We could not have wished for better care for our mother. The staff are so kind and thoughtful and always have a smile. Mom always looked beautifully cared for and safe which gave us peace of mind.
Thank you for taking the time to leave a review. We are delighted with your positive feedback and so pleased that you could not wish for better care for your mother.
This home was selected by social services to relieve pressure within the hospital - we had no opportunity to view it before our sister was moved. That said we have no complaints. The home provides excellent care and the staff are friendly, approachable, and compassionate. A lovely home.
Thank you for your kind words. These words inspire my staff to continue their hard work and compassion.
We decided as a family that we loved the look of Abbey Rose Care Home on given a tour by the care home manager. Lovely, welcoming staff, very clean and lovely rooms for residents. Our Mom has been in there for 5 weeks now and we have to say how brilliant all the staff are with the residents and the visitors. They go above and beyond to support your family and your loved one. The activity team staff are also amazing and ensure all of our loved ones are included if they can and want to take part in any daily activities that take place at the home. Nothing is too much trouble and they will always answer any queries or questions about your loved ones in their care. It's so lovely and clean on all floors (ground, 1st, 2nd) and you will always see cleaning taking place regularly which is reassuring to see with the covid situation. I would definitely recommend this care home for the care of your loved one and reassurance for all the family too. They also have a beautiful garden/patio area on the grounds.
My team and I would like to say thank you for your kind words. This compliment will make our morale high and will continue to work hard.
An excellent care home that is very well run, clean and tidy, and a very well organised facility. The staff are very friendly, helpful and caring. I am so pleased to have my mum placed in this care home.
Thank you. Your compliment encourages my staff to continue delivering, individualise, and high-quality care.
Mum had a month's stay at Abbey Rose Care Home when she came out of hospital. I can't praise all the staff enough from the cleaners to the laundry staff, reception staff, carers and nursing staff. Communication with us as a family was excellent. Mum progressed more than we thought she could. Mum seemed so settled and happy here, she liked all the staff very much and was always laughing at the little stories the staff shared with us about Mum and her day. Another key point in all the staff seemed happy in their work, professional, informative and caring.
Thank you for your kind words. My team will continue to work harder and provide high-quality care.
The living environment for residents is second to none. It is always spotless, and throughout the Covid period, I have never once felt my Mother's safety, or indeed my own, jeopardised when visiting. It is clear that the Manager of the home is outstanding, well supported by all staff, and clearly valued. The home have sufficient resources to do their job well, and these resources are invested in the services. Duty of care, again, is excellent. The staff, from Reception to Nursing/Care personnel are very helpful and considerate, and very easy to contact. As a family, we are confident that our Mother is in a caring environment, treated with respect and her dignity is foremost. We also feel confident that her mental and physical well-being is considerate, and as she has just celebrated her 90th Birthday, we are more than happy that her end days will be spent at Abbey Rose.
Thank you Veronica for your kind words, they are much appreciated. You have lifted our spirits in a very challenging time. I will share your thanks with my staff who, I agree, work hard to ensure our family at Abbey Rose are all well-loved and cared for.
Excellent care with friendly staff.
Without a doubt the best care home I have been in to. Staff were unfailingly nice, efficient, and courteous. The treatment my mum received was first class and to be truthful there is not a single thing about the home that I can fault. The building and the room were beautiful and spotlessly clean. They ensured that all of mom's valuable items were returned to us showing a very high degree of dignity and honesty.
I am so pleased with the care of my brother they treat him with respect and so much care and also when I go to see him.
Thank you so much for leaving your review, we shall pass your comments to the team. We're so happy to know that you feel reassured and your brother receives the care and respect that he deserves.
My Mother has been in this home for over two years now. My Sister and I have found the home to take care of my mother extremely well both with her medical care and her overall care for her general wellbeing. We cannot fault the care given to her by the carers and members of the team at Abbey Rose Care Home. We are kept informed of everything, as and when any issues occur with Mum's health the doctor is contacted and we are informed of what the issue is, what is to be done about it, and kept updated as things progress. We were very unhappy with things at her previous residence and this home has given us complete confidence that her care is 100%. Since arrival, she has not had any falls and this had become almost a daily happening and we are therefore very grateful to the home taking great care of her with the various issues she specifically has blindness, is very deaf, diabetic, and with dementia - we thank you for giving us peace of mind.
Thank you so very much for your encouraging words, we truly appreciate you taking the time to share such lovely comments and these will be shared with the team to motivated them to continue doing what they do so well. It is great to know that we have been able to keep your Mum safe and comfortable and that you feel reassured about the standard of care your Mum receives.
My experience visiting my mom was very professional, caring - nothing too much trouble.
Thank you very much for your feedback; we are happy to hear that your visit went well and hope to see you again soon.
Under the outstanding leadership of the manager, all the staff are professional, personal and passionate about the care and support given to both residents and their families. The approach during Covid has been outstanding in trying to both protect all the residents and staff while at the same time trying to keep families connected and where possible in contact with their relatives.
Thank you very much for your comments, it is so nice o be appreciated. I will be passing your comments to our team.
During very difficult circumstances, our concerns and queries were dealt with promptly and efficiently. Covid-19 has brought many challenges for families of residents, it has been very difficult not to visit but there is reassurance in the knowledge that Mom is being cared for and kept safe.
Thank you for your review. We are hoping as we move through the road map to lift the restrictions visits will become easier. Please do not hesitate to contact us if you would like more information regarding visiting or have any questions with any other aspects of your Mom's care.
Mom has previously stayed at Abbey Rose on three separate occasions with very positive outcomes but her last respite stay was very different. Mom's dementia had deteriorated, the staff, we feel, were unable to manage her more challenging condition. The safeguarding put in place to monitor her was inadequate and was able to abscond, but luckily returned safely by a member of the public. It did mean that Abbey Rose had to review procedures, one being, to ensure that other vulnerable residents were relocated within the home to reduce a similar risk. We had been told that they would not accept Mom again and then told this might be reviewed but we're not so sure they can meet her needs. Also, a number of Mom's personal belongings were not returned even after reminders. Have seen comments regarding the handling of Mom being able to abscond have not been complementary and we would agree with what was said. We would not say, do not send your loved one there. We are only putting forward our experience.
Thank you for your feedback and for taking the time to speak to me (the home manager) on the phone recently regarding your experience last year. While your mother was with us in the past, we too have thoroughly enjoyed her company, our aim is always to put the wellbeing and safety of our residents...
Beautiful care home photos, in my opinion, do not do it justice. It's so lovely along with the staff. The garden room was full of bright sunshine. The reception area is bright and airy with lovely touches to detail. Staff are so accommodating nothing to much trouble in these unreal times. Surrounding gardens are beautiful - plenty of care spaces - excellent. Well done to everyone. I know my mom's getting well cared for. Thank you.
My sister is under care at Abbey Rose - I live in Hampshire and have to deal with a good deal of her affairs remotely, which can be difficult at times, but many many thanks to the wonderful receptionist today, who, without any prompting, helped my sister, who was having a lot of difficulties with her phone - my sister was going to send the phone back to me by post for me to sort out, so the kind receptionist took ownership of the problem - not only did she use her initiative to phone the network provider, she finally resolved it! Was very impressed by her help and extremely grateful so a big thank you again!
Thank you so much for leaving your feedback. We know technology can be daunting and yet so helpful especially in these times. We are always delighted to help and we are glad it could all be resolved. I will pass on your comments to our receptionist.
All the staff are always approachable and friendly and they always answer any queries I have in an efficient manner. I am really impressed with how they have handled the coronavirus crisis with their ability to provide the means to visit my mother and take the rapid coronavirus test.
Thank you for your feedback, we continue to keep updating our practices to comply with the latest government and Public Health England guidance. We hope to be able to enable visits again very soon.
Was very pleased that the visiting room has now been fitted with a microphone, it made my visit much easier not having to use a phone.
Thank you for your feedback, we are glad that the new system is making communication easier at these times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 13 Apr 2026
Afternoon Walks at Abbey Rose Yesterday, our residents enjoyed a beautiful afternoon stroll down to the lake, and it truly was one of those simple moments that mean so much....
- 13 Apr 2026
Celebrating Marjorie’s Special Day at Abbey Rose Yesterday at Abbey Rose Care Home, we had the absolute pleasure of celebrating Marjorie’s birthday. The home was filled with smiles as staff...
- 13 Apr 2026
Children’s Easter Party at Abbey Rose Care Home! What a wonderful afternoon we had yesterday celebrating Easter with lots of lovely children, families, and of course our amazing residents! There...
There are no upcoming events for Abbey Rose Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Abbey Rose Care Home.
Meet the Team (4)

A nurse from the Philippines, I completed my BSc in Nursing in 1995.
I started as a volunteer nurse in a Community hospital for 6 months before I went to Libya, where I worked for almost 3 years as an A&E and ICU nurse. During this time, I got married and our first daughter was born in 1998.
Arriving in the UK in early 2001, I worked for BUPA, moving up the ranks to Charge Nurse, Unit Lead and eventually Deputy Manager. After 18 years, I decided to look for a company that offered further progression, and I found MACC Care. In February 2019, I joined Abbey Rose as one of the Clinical Leads and was promoted to Home Manager in August 2021.
My wife is also a nurse, and together we have four daughters. When I’m not working, I love sports, especially basketball. My favourite food apart from our national dish (Adobo) is sushi, curry, and nothing beats barbeque spare ribs in barbeque sauce!

I joined Abbey Rose in 2020, driven by my passion for supporting the elderly and making a positive difference in their lives. I value transparency and a warm, productive workplace where our residents truly feel at home.
I completed my nursing degree in the UK and achieved my Level 5 Management qualification through Macc Care. Before joining Abbey Rose, I worked in the NHS for four years.

Hi, my name is Everal Anderson, and I’m proud to be the Head Chef at Abbey Rose Care Home. I’ve been part of the Maccare family for over 8 years, and it’s been an incredible journey working alongside such a dedicated and passionate team.
I trained at University College Birmingham, and after qualifying, I gained valuable experience working as a chef for an agency, where I had the opportunity to cook in a wide range of environments. These experiences helped shape my skills and deepen my love for creating delicious, nutritious meals that bring comfort and joy to our residents every day.

Hi, my name is Lillie, and I’m the Clinical Lead at Abbey Rose Care Home. I have over 22 years of nursing experience, including 10 years as a cardiac nurse in my home country and 12 years here in the UK, before joining Abbey Rose in 2019.
Caring for others has always been my passion, and I’m proud to work alongside such a compassionate and skilled team. Every day, I strive to ensure our residents receive the highest standard of care, delivered with kindness and respect.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Rose Care Home to verify any information. View our terms and conditions. Abbey Rose Care Home has an Enhanced Service -more info.