
Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

I would like to personally thank all the staff on the 1st floor for looking after my dadRachel M(Daughter of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

Can't thank the manager, carers & the whole team for taking excellent care of my AuntLisa K(Niece of Resident/Service User)

I would like to personally thank all the staff on the 1st floor for looking after my dadRachel M(Daughter of Resident/Service User)

Abbey Rose is a purpose-built care home, providing a luxury, stress-free environment designed to support residents’ needs and maximise the quality of life.
Abbey Rose is set up within a peaceful suburb of Birmingham. Why not visit and spend time in their new 85-bed state-of-the-art facility and experience a range of facilities and living space designed specifically around care and comfort.
The spirit of Abbey Rose is brought to life by the care team; who go above and beyond for the residents and their families.
Care Provided by Abbey Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
The price(s) shown are provided by the care home. Contact Abbey Rose Care Home for full pricing details and T&Cs.
Contact Abbey Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Lawrence Padolina (Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Number of floors: 3
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Visiting
- There are no time restrictions on the visiting hours but if possible please avoid lunch and dinner time.
Parking
- There is ample car parking at the Care Home
Abbey Rose Care Home Reviews (87)
Abbey Rose Care Home has a Review Score of 9.9 (9.879) out of 10, based on 24 reviews in the last 2 years.
Over all time Abbey Rose Care Home has 87 reviews.
My mum was one of the first residents of the new facility and was made to feel at home immediately. Her accommodation and surroundings are everything we wished for her. It’s clean, bright and has a very happy feel about it. The relationship between my mum and her carers is lovely to see. She loves them and they love her. They treat her exactly as we would. She can be a little difficult at times but they seem to know how to get to her better side! She always looks clean and tidy and they see to it that she has regular hairdressing appointments and some kind soul even does her nails! The coronavirus has, of course, changed things but throughout, I have felt that the care and welfare of the residents was put first and in my opinion has been exemplary. The new visiting facilities are sheer genius and enable us all to be safe. A huge thank you to all the staff for the extra mile they’ve gone to keep up morale in these very difficult times. If mom’s happy then so are we!
Thank you so much for your feedback, it is wonderful to hear that your mum feels so loved at Abbey Rose and that you feel reassured about the care she receives. Your mum has a great personality and her appearance is of great importance to her, it is our pleasure to enable her choices and spending time with her is our joy. As she would say, "Shake it!"
Dad became a resident of Abbey Rose in June 2020 as this was the best place for his needs. The family were all made to feel very welcome by the friendly staff, and we felt reassured that he was being well looked after in these most difficult of times. We had heard of lots of nice activities that the home arranges for residents, but unfortunately due to Covid, dad wasn't able to experience these. We would definitely recommend Abbey Rose Care Home to anyone who requires the care.
Thank you very much for your kind comments, we hope that your dad can enjoy all the activities on offer at Abbey Rose very soon.
During the COVID time, everyone has been extremely helpful. Using Whatsapp has made it more bearable and with a big birthday, the management did everything they could to make it a happy time.
Thank you for your lovely review, we are doing the best we can under the exceptional circumstances. We are delighted that your Mum could have her special day with us.
Mother has been treated extremely well and has access to all her requirements. Staff are very helpful and obliging. The entire operation is well run, and nothing is too much trouble for any member of staff. Congratulations on running such an organised home. The family can't thank you enough.
Thank you for your lovely comments which we will be sharing with our staff. We are honoured to look after such a wonderful lady!
Mom transferred from a care home to Abbey Rose as she needed nursing care. We could not believe our good fortune when Abbey Rose accepted Mom as a resident. Having waited over 12-months to post this review; I can say that everything which we were told would happen has, a change in the home manager has not created any difference to the smooth operation of the home from a relatives point of view, lockdown arrived, we have been kept informed throughout, the home has remained COVID free and finally Mom was 90 early in July, we were unable to go in and see her, we delivered our cards and gifts to the reception, the staff sent us a video and pictures of mom on her birthday. Yesterday was my first visit to see mom as restrictions are being lifted, she was her usual self, safe and well cared for. Many thanks to the team at Abbey Rose and, especially, the great team on Daisy Floor. Would certainly recommend Abbey Rose as a good place.
Thank you for your lovely words that really make a difference, it's a pleasure to share memories with our families.
My dad was moved to this care home in December 2019. The staff made him comfortable and put his mind at ease during this new experience. They treated my dad with care and assisted with all his needs. Sadly my dad passed away on 2nd May 2020. During this time, they treated him with great respect and kept his dignity at all times. The staff kept me up to date with his conditions several times a day. I can't thank the staff enough.
Thank you very much for your kind words; it was our pleasure to look after your dad, and he is still greatly missed.
Every time we phoned a member of staff was always kind and helpful. The home let us speak to our mother and video call her. This really helped us at such a difficult time. Thank you all so much.
Thank you for your review, it is wonderful that we were able to help you and your mum keep in touch using technology. It will be fantastic to receive visitors again soon once lockdown is over.
My Mom was only in the care home for a few weeks after a seven-week stay in hospital. The staff were very welcoming when I arrived and very reassuring that they would take good care of my Mom. This they did to a high level. They were caring, compassionate and understanding. Due to the coronavirus, the family were unable to visit but the staff made video calls so we could see Mom. This reassured us and enabled the family to relax knowing our Mom was being so well looked after. When my Mom was near the end of her life, the staff kept in touch with me and were so thoughtful of our feelings and made this sad event easier to cope with.
It is comforting that our team were able to help your mom and your family at such a difficult time especially with the isolation measures in place. I shall make sure to share your review with all the team at Abbey Rose.
Well done Abbey Rose, keep up the excellent work you do. Thank you from the bottom of our hearts.
Thank you so much for your kind words. We are comforted to know that our care and compassion could make a difference at such difficult times.
The staff and management were the best money could buy. My wife could not have better treatment if I had been a millionaire. When my wife passed away she could not have been in a better place or looked after by better people. They all deserve due recognition. If I need looking after I know where to come.
Thank you so much for your lovely comments which I shall share with our team. It is really second nature to all our staff to be so caring. We look forward to your continued coffee visits.
In summary, it's a real home from home, in fact, it's like a 5-star hotel.
Thank you for your lovely comments. Going the extra mile comes naturally to our team at Abbey Rose.
Her room was lovely, I only wish she could have appreciated it more.
The facilities are second to none - the whole home is spotlessly clean. Mum would have approved.
Thank you very much for your kind words. Our team take pride in providing compassionate and loving care to our residents. Your dad is always welcome to come.
My grandad was looked after brilliantly here by the staff and it really was a home from home for him. He was looked after really well, especially by one particular lady there and would really appreciate someone passing on her name and contact details to us so we could thank her properly. I would recommend this place to other families for sure if needed.
Thank you very much for your lovely comments. We aim for Abbey Rose to be a home from home to all residents and we are so pleased that your grandad could feel at home here. Please do feel free to contact us directly.
The staff are extremely good. The care home is very spacious. It has a calming effect even on me and the people who come to visit my husband. He also expressed how happy he was. Looking forward to bringing him back another time and may God keep the staff faithful as they keep up the good works.
Thank you for your lovely feedback, our team pride ourselves in making residents and families feel part of Abbey Rose, even those who are only with us for a short time. We look forward to seeing you again soon.
The presentation of food, impeccable, goes the extra mile. The chef is talented. Keep him.
Thank you for your lovely review, we try to care for our residents as if they are part of our family, so it’s great when we hear that we are achieving that. I will pass on your comments to the chef and his tea.
It is totally different to any other care home I have visited - more like a 5-star hotel.
The staff are so friendly and caring. The home has been meticulously planned and feels like a home - not an institution.
Fabulous - well-done team.
Thank you for your comments we are very lucky at Abbey Rose to have a wonderful home for our residents to live and our staff to work in, this has enhanced the care that is delivered by our dedicated team.
My mother has been at Abbey Rose Home nearly 15 months and her well being is top priority. Every need is met and you are always able to have a chat with any member of staff. A review is always available and you can check her daily record of weight or sleep etc at any time. They have regular visits from hairdresser, chiropody, optician and dentist. A lovely place for a challenging situation.
Thank you for your lovely review, we pride ourselves in providing our residents with high standards of care and sharing details of their time with us with their family and friends.
Dad was the first Sikh resident at Abbey Rose, with educating the staff they were able to fulfil his cultural needs.
The exceptional caring nature of all the Staff Team, from receptionists to carers, nurses, chefs, cleaners, managers, maintenance and activities coordinator. All of you are Amazing and we will never forget your kindness, you all helped me and our family to be with Dad and Cared for us too.
I can only say what you are doing is an extraordinary excellent job. THANK YOU
Thank you for your lovely comments, it was a pleasure to care for your father during his short time with us and he certainly became part of our Abbey Rose family, as did you all. I will share your thank you with all of the staff, best wishes.
Excellent. The home is bespoke, the staff first class, helpful, attentive, caring, the rooms are hotel 5 star * rating. It feels incredible. I asked my husband do you want to go back to your last care home, he replied 'no way'! The care manager, nurses, carers and activity leader have pulled out the stops. I'm elated, can't congratulate you enough, delighted. Every aspect seems to have been thought of. Very much approve of the personal pin entrance system. Spacious hallway, staff on reception 100% efficient and friendly, not too over-familiar. Perfect.
What a fantastic review, thank you. We pride ourselves in making our residents feel that Abbey Rose is their home and that they and their families are welcome from the start.
My father has recently moved to the new Abbey Rose Home in Erdington. What a beautiful home! Well done everyone and the fact that the staff have also moved across is brilliant, so important! Thank you!
Thank you for your lovely comments, our staff are key to providing a warm, safe and caring home. I will share your review with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 13 Apr 2026
Afternoon Walks at Abbey Rose Yesterday, our residents enjoyed a beautiful afternoon stroll down to the lake, and it truly was one of those simple moments that mean so much....
- 13 Apr 2026
Celebrating Marjorie’s Special Day at Abbey Rose Yesterday at Abbey Rose Care Home, we had the absolute pleasure of celebrating Marjorie’s birthday. The home was filled with smiles as staff...
- 13 Apr 2026
Children’s Easter Party at Abbey Rose Care Home! What a wonderful afternoon we had yesterday celebrating Easter with lots of lovely children, families, and of course our amazing residents! There...
There are no upcoming events for Abbey Rose Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Abbey Rose Care Home.
Meet the Team (4)

A nurse from the Philippines, I completed my BSc in Nursing in 1995.
I started as a volunteer nurse in a Community hospital for 6 months before I went to Libya, where I worked for almost 3 years as an A&E and ICU nurse. During this time, I got married and our first daughter was born in 1998.
Arriving in the UK in early 2001, I worked for BUPA, moving up the ranks to Charge Nurse, Unit Lead and eventually Deputy Manager. After 18 years, I decided to look for a company that offered further progression, and I found MACC Care. In February 2019, I joined Abbey Rose as one of the Clinical Leads and was promoted to Home Manager in August 2021.
My wife is also a nurse, and together we have four daughters. When I’m not working, I love sports, especially basketball. My favourite food apart from our national dish (Adobo) is sushi, curry, and nothing beats barbeque spare ribs in barbeque sauce!

I joined Abbey Rose in 2020, driven by my passion for supporting the elderly and making a positive difference in their lives. I value transparency and a warm, productive workplace where our residents truly feel at home.
I completed my nursing degree in the UK and achieved my Level 5 Management qualification through Macc Care. Before joining Abbey Rose, I worked in the NHS for four years.

Hi, my name is Everal Anderson, and I’m proud to be the Head Chef at Abbey Rose Care Home. I’ve been part of the Maccare family for over 8 years, and it’s been an incredible journey working alongside such a dedicated and passionate team.
I trained at University College Birmingham, and after qualifying, I gained valuable experience working as a chef for an agency, where I had the opportunity to cook in a wide range of environments. These experiences helped shape my skills and deepen my love for creating delicious, nutritious meals that bring comfort and joy to our residents every day.

Hi, my name is Lillie, and I’m the Clinical Lead at Abbey Rose Care Home. I have over 22 years of nursing experience, including 10 years as a cardiac nurse in my home country and 12 years here in the UK, before joining Abbey Rose in 2019.
Caring for others has always been my passion, and I’m proud to work alongside such a compassionate and skilled team. Every day, I strive to ensure our residents receive the highest standard of care, delivered with kindness and respect.
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