Abbey Rose Care Home

2 Ivyfield Road, Erdington, Birmingham B23 7HH
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9.9 81 Reviews
  • Abbey Rose Care Home, Birmingham
Abbey Rose is a purpose-built care home, providing a luxury, stress-free environment designed to support residents’ needs and maximise the quality of life.

Abbey Rose is set up within a peaceful suburb of Birmingham. Why not visit and spend time in their new 85-bed state-of-the-art facility and experience a range of facilities and living space designed specifically around care and comfort.

The spirit of Abbey Rose is brought to life by the care team; who go above and beyond for the residents and their families.
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Care Provided by Abbey Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Lawrence Padolina (Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (85)

Visiting

  • There are no time restrictions on the visiting hours but if possible please avoid lunch and dinner time.

Parking

  • There is ample car parking at the Care Home

Abbey Rose Care Home Reviews (81)

9.9

Abbey Rose Care Home has a Review Score of 9.9 (9.879) out of 10, based on 23 reviews in the last 2 years.
Over all time Abbey Rose Care Home has 81 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbey Rose Care Home
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Total of 81, showing 61-80
Review from S T (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom was only in the care home for a few weeks after a seven-week stay in hospital. The staff were very welcoming when I arrived and very reassuring that they would take good care of my Mom. This they did to a high level. They were caring, compassionate and understanding. Due to the coronavirus, the
family were unable to visit but the staff made video calls so we could see Mom. This reassured us and enabled the family to relax knowing our Mom was being so well looked after. When my Mom was near the end of her life, the staff kept in touch with me and were so thoughtful of our feelings and made this sad event easier to cope with.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you so much for your kind words.
It is comforting that our team were able to help your mom and your family at such a difficult time especially with the isolation measures in place. I shall make…read more
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Review from Larry J (Son-in-law of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was only there from the 18th to 24th February 2020 and the quality of care was second to none. The staff were lovely and caring, they made my mother-in-law very comfortable and gave her quality of life to the very end. My wife and I cannot fault the care she received. Abbey Rose Care
Home is the best I have visited.
Well done Abbey Rose, keep up the excellent work you do. Thank you from the bottom of our hearts.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you so much for your kind words. We are comforted to know that our care and compassion could make a difference at such difficult times.
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Review from B M (Friend of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the whole experience of the care and facilities at Abbey Rose excellent. To see my friend so happy and settled is such a relief. All the staff are very happy, friendly and professional.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you for your feedback, all the team at Abbey Rose aspire for residents to have better lives and it's great to know that your friend is happy to live here.
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Review from Michael B (Husband of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management were the best money could buy. My wife could not have better treatment if I had been a millionaire. When my wife passed away she could not have been in a better place or looked after by better people. They all deserve due recognition. If I need looking after I know where to
come.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you so much for your lovely comments which I shall share with our team. It is really second nature to all our staff to be so caring. We look forward to your continued coffee visits.
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Review from Mike J (Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a full-time resident since August 2019 The home is fabulous, extremely clean and comfortable. The nurses and carers can't do enough for you no matter what the time is. All my visitors including professionals say how they are made feel welcome and that is one of the cleanest they have visited.
In
summary, it's a real home from home, in fact, it's like a 5-star hotel.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you for your lovely comments. Going the extra mile comes naturally to our team at Abbey Rose.
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Review from Esther B (Daughter of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came in two months ago for end of life care. We could not have asked for better care - the staff have all been kind, caring and very loving. They have gone above and beyond the call of duty, not only for Mum but Dad and I as well.
Her room was lovely, I only wish she could have appreciated it
more.
The facilities are second to none - the whole home is spotlessly clean. Mum would have approved.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you very much for your kind words. Our team take pride in providing compassionate and loving care to our residents. Your dad is always welcome to come.
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Review from Ashley L (Grandson of Resident) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad was looked after brilliantly here by the staff and it really was a home from home for him. He was looked after really well, especially by one particular lady there and would really appreciate someone passing on her name and contact details to us so we could thank her properly. I would recommend
this place to other families for sure if needed.
Reply from Eva Recio Dominguez, Home Manager at Abbey Rose Care Home
Thank you very much for your lovely comments. We aim for Abbey Rose to be a home from home to all residents and we are so pleased that your grandad could feel at home here. Please do feel free to…read more
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Review from M D (Husband of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely good. The care home is very spacious. It has a calming effect even on me and the people who come to visit my husband. He also expressed how happy he was. Looking forward to bringing him back another time and may God keep the staff faithful as they keep up the good works.
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your lovely feedback, our team pride ourselves in making residents and families feel part of Abbey Rose, even those who are only with us for a short time. We look forward to seeing you…read more
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Review from M S (Friend of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has such amazing personal care here at Abbey Rose. 1000% improved on the previous home. Shaved, washed properly every day. Everyone is trying to make a difference to his day, encouraging him to try food. My friend had virtually given up on food. You are making a difference. I visit every day
so I can see how clean he is. The home is 100% immaculate.
The presentation of food, impeccable, goes the extra mile. The chef is talented. Keep him.
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your lovely review, we try to care for our residents as if they are part of our family, so it’s great when we hear that we are achieving that. I will pass on your comments to the chef…read more
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Review from Peta F (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbey Rose, Erdington is a wonderful home.
It is totally different to any other care home I have visited - more like a 5-star hotel.
The staff are so friendly and caring. The home has been meticulously planned and feels like a home - not an institution.
Fabulous - well-done team.
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your comments we are very lucky at Abbey Rose to have a wonderful home for our residents to live and our staff to work in, this has enhanced the care that is delivered by our dedicated…read more
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Review from Anthea P (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Abbey Rose Home nearly 15 months and her well being is top priority. Every need is met and you are always able to have a chat with any member of staff. A review is always available and you can check her daily record of weight or sleep etc at any time. They have regular visits from
hairdresser, chiropody, optician and dentist. A lovely place for a challenging situation.
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your lovely review, we pride ourselves in providing our residents with high standards of care and sharing details of their time with us with their family and friends.
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Review from Nelam K (Daughter-in-law of Resident) published on 19 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first visited Abbey Rose I knew that this was the place for our Dad. It is maintained beautifully and provides an extremely comfortable environment for all residents.
Dad was the first Sikh resident at Abbey Rose, with educating the staff they were able to fulfil his cultural needs.
The
exceptional caring nature of all the Staff Team, from receptionists to carers, nurses, chefs, cleaners, managers, maintenance and activities coordinator. All of you are Amazing and we will never forget your kindness, you all helped me and our family to be with Dad and Cared for us too.
I can only say what you are doing is an extraordinary excellent job. THANK YOU
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your lovely comments, it was a pleasure to care for your father during his short time with us and he certainly became part of our Abbey Rose family, as did you all. I will share your…read more
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Review from Sue M (Wife of Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. The home is bespoke, the staff first class, helpful, attentive, caring, the rooms are hotel 5 star * rating. It feels incredible. I asked my husband do you want to go back to your last care home, he replied 'no way'! The care manager, nurses, carers and activity leader have pulled out the
stops. I'm elated, can't congratulate you enough, delighted. Every aspect seems to have been thought of. Very much approve of the personal pin entrance system. Spacious hallway, staff on reception 100% efficient and friendly, not too over-familiar. Perfect.
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
What a fantastic review, thank you. We pride ourselves in making our residents feel that Abbey Rose is their home and that they and their families are welcome from the start.
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Review from Carol E (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently moved to the new Abbey Rose Home in Erdington. What a beautiful home! Well done everyone and the fact that the staff have also moved across is brilliant, so important! Thank you!
Reply from Sharon Medhurst, Home Manager at Abbey Rose Care Home
Thank you for your lovely comments, our staff are key to providing a warm, safe and caring home. I will share your review with them.
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Review from Sandra R (Daughter of Resident) published on 1 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't have wished for a better place for my mom to probably end her days here. They are lovely to her and seem to all love her.
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Review from Caroline M (Daughter of Resident) published on 28 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Abbeyrose in Dec 18 due to ill health and losing his mobility. Whilst it is not an easy decision to make placing a parent in care, like many people nowadays who are working full time and have children at school it becomes a necessity.


Two years ago I first visited Abbeyrose and

met with the manager following dads stroke however he was able to continue his independence to some extent so I didn’t need a place for him then, immediately I took to the manager she was warm and caring and I felt comforted that dad would be well cared for when that time came. So I was very pleased when I visited last year she was still there.


Dad has been there three months now and it is a huge weight lifted off my mind to know he is very well looked after. I have met all the staff as I visit regularly, nurses, carers, cook, maintenance, laundry staff are all fantastic.


There’s a really good ethos there, well done all.

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Review from Anthony S (Brother of Resident) published on 26 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbey Rose Nursing Home is an extremely well organised home, the team work is great.
The care they provided for my sister was excellent, the staff are caring compassionate and loving.
They set themselves a high standard and keep to it.


From my own personal view I was always made welcome I will

miss them all.
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Review from Sandra W (Daughter of Resident) published on 14 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over the last eighteen months, I have witnessed kindness and concern from all the staff towards my dad as well as towards us, his relatives and friends. The staff respect dad's privacy and dignity. I never worry about dad all the time like I had to when he lived on his own, as I know if there is a problem
and the staff are concerned they will call me, or my brother. Dad receives excellent individualised care that meets his changing needs.


I guess what I want to say is that nothing is ever too much for the staff even when they are really busy. All of them, the nurses, care assistants, admin staff, laundry man, cleaners, kitchen staff, everyone. Including the managers for running the home well. They all keep smiling and are truly professional.


Many times we are quick to criticise but slow to applaud good work. I applaud the staff and thank them from the bottom of my heart for the hard work they all do. I just wanted you to know that there is good care going on.

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Review from Barbara H (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't have wished for a better place for my mother to spend her last days. Even though she was very ill, the staff and nurses treated her with great care and compassion right to the end. They also managed the final arrangments quickly and with sensitivity, which was such a help at a very difficult
time. My sincere thanks to the nursing staff and management on behalf of all the family.
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Review from Susan G (Daughter of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum love being at Abbeyrose Nursing Home, she is so happy and well cared for. The staff have been wonderful. I live in London so I need to know my mum is well looked after 24/7 and she 100% is at Abbeyrose. I can't thank them enough for all they do for her.
Reply from Serena, Manager at Abbey Rose Care Home
Thank you for your kind review. We will continue to try and do our best.
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Abbey Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Abbey Rose Care Home is calculated as follows: ( (238 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 265 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Rose Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (5)

Lawrence

Lawrence Padolina

Job Title: Abbey Rose Manager Joined: 2019

A nurse from the Philippines, I completed my BSc in Nursing in 1995.


I started as a volunteer nurse in a Community hospital for 6 months before I went to Libya, where I worked for almost 3 years as an A&E and ICU nurse. During this time, I got married and our first daughter was born in 1998.


Arriving in the UK in early 2001, I worked for BUPA, moving up the ranks to Charge Nurse, Unit Lead and eventually Deputy Manager. After 18 years, I decided to look for a company that offered further progression, and I found MACC Care. In February 2019, I joined Abbey Rose as one of the Clinical Leads and was promoted to Home Manager in August 2021.


My wife is also a nurse, and together we have four daughters. When I’m not working, I love sports, especially basketball. My favourite food apart from our national dish (Adobo) is sushi, curry, and nothing beats barbeque spare ribs in barbeque sauce!

Latifah

Latifah Ahmadi

Job Title: Deputy Manager Joined: 2020

I started working at Abbey Rose is 2020. I am very passionate about caring for the elderly and helping others. I value transparency and a positive, productive work environment where the residents can feel at home.
I did my nursing degree in the UK and did my level 5 Management course with Macc Care. I working in the NHS for four years before joining Abbey Rose.

Ronni

Ronni Jones

Job Title: Customer Relations Executive Joined: 2025

Hi, I’m Ronni Jones, the Customer Relations Executive here at Abbey Rose.


Although I’m new to the care industry, I’ve truly found my passion in building meaningful connections with residents, their families, and our wider community.


With a background in business ownership and hospitality, I bring a wealth of experience in marketing, sales, and customer service. I take great pride in helping families find the right care home for their loved ones.


When I’m not at work, you’ll likely find me exploring the great outdoors on a hiking trail or cross-stitching with a dog or two for company!

Everal

Everal Anderson

Job Title: Head Chef Joined: 2017

Hi, my name is Everal Anderson, and I’m proud to be the Head Chef at Abbey Rose Care Home. I’ve been part of the Maccare family for over 8 years, and it’s been an incredible journey working alongside such a dedicated and passionate team.


I trained at University College Birmingham, and after qualifying, I gained valuable experience working as a chef for an agency, where I had the opportunity to cook in a wide range of environments. These experiences helped shape my skills and deepen my love for creating delicious, nutritious meals that bring comfort and joy to our residents every day.

Lillie

Lillie Georgieva

Job Title: Clinical Lead Joined: 2019

Hi, my name is Lillie, and I’m the Clinical Lead at Abbey Rose Care Home. I have over 22 years of nursing experience, including 10 years as a cardiac nurse in my home country and 12 years here in the UK, before joining Abbey Rose in 2019.


Caring for others has always been my passion, and I’m proud to work alongside such a compassionate and skilled team. Every day, I strive to ensure our residents receive the highest standard of care, delivered with kindness and respect.

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