17 Sherbourne Road, Acocks Green, Birmingham B27 6AD
Group: Christadelphian Care Homes
Person in charge: David Wilkins (Home Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 68 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Admission Information: Members of the Christadelphian faith only.
Single Rooms: 62
Shared Rooms: 3
Rooms with ensuite WC: 57
Weekly Charges Guide: Nursing Care Single £335 – £640 , Nursing Care Shared (per person) £335 – £640 (These prices are only a guideline, please contact Olivet Christadelphian Care Homes to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Olivet Christadelphian Care Homes: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Olivet Christadelphian Care Homes has a Review Score of 7.8 (7.824)
The Review Score of 7.8 (maximum of 10) for Olivet Christadelphian Care Homes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Olivet Christadelphian Care Homes in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Olivet Christadelphian Care Homes is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.074 Points relating to the number of positive Reviews for Olivet Christadelphian Care Homes is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.6 Target = 0.074
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Kate C (Granddaughter of Resident) on Monday 1 January 2018. Relates to November 2017.
My lovely grandmother spent her last six months at Olivet Christadelphian Care Homes. At that time she received outstanding care and support. The staff went out of their way to make my nan feel loved and went that extra mile to make her life as good as it could be. Olivet Christadelphian Care Homes met all my nan's needs especially her spiritual needs (which meant a lot to her), she was treated with dignity and respect and all decisions made regarding my nan's care were person-centred.
As a healthcare professional I cannot recommend Olivet Christadelphian Care Homes enough it is possibly the best care home I have ever been too with the most compassionate, caring and hardworking staff I have ever witnessed.
How likely would you be to recommend Olivet Christadelphian Care Homes? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Olivet Christadelphian Care Homes