Hodge Hill Grange Care Home

150 Coleshill Road, Hodge Hill, Birmingham B36 8AD

Conveniently located in a peaceful residential area of Birmingham, Hodge Hill Grange is a purpose-built care home offering nursing and nursing dementia care.

Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Hodge Hill Grange Care Home pride themselves on knowing the tastes of residents and prepare a choice of home-cooked, fresh, nutritional meals. The chefs can also cater for dietary and cultural needs.

Group: HC-One

Person in charge: Lisa Brazenall (Relief Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 54

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Hodge Hill Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Hodge Hill Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Hodge Hill Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.358 for Hodge Hill Grange Care Home is calculated as follows: ( (36 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 81 Ratings = 4.358

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.648 Points relating to the number of positive Reviews for Hodge Hill Grange Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 7 Reviews ÷ 10.8 Target = 0.648

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Hodge Hill Grange Care Home has a Review Score of 9 (9.006) from 7 Reviews


Average Ratings

  • Excellent
    3
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hodge Hill Grange Care Home?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hodge Hill Grange Care Home

  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Very friendly staff. Always helping and caring.

How likely would you be to recommend Hodge Hill Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

I find Hodge Hill Grange Care home very homely. The staff are very caring and helpful. I cannot praise the staff enough. The food is good. I cannot find fault with anything. Also, the nursing staff are very good.

How likely would you be to recommend Hodge Hill Grange Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The staff are very friendly and welcoming my mum has settled immediately.

How likely would you be to recommend Hodge Hill Grange Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

I think the place is refreshed. A very nice improvement with management.

How likely would you be to recommend Hodge Hill Grange Care Home? Likely

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Average Rating:   4.3 out of 5

My wife is being well looked after.
There is a bit of difficulty with food due to her health condition, but this is being managed well.
I am very pleased and happy that she is here. This is the third home she has been in and the best.
The manager is the most helpful lady.

How likely would you be to recommend Hodge Hill Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

A happy place. My husband is well looked after.

How likely would you be to recommend Hodge Hill Grange Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

I found all the carers were very professional and very caring. I did feel at times that they struggled to care for everybody and that the home needed more staff. I found the home very clean, although there was always a very strong smell when you entered reception which was off-putting. Dad was always clean, washed and changed daily.

How likely would you be to recommend Hodge Hill Grange Care Home? Likely

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Average Rating:   3.9 out of 5

HC-One, Careline Team at Hodge Hill Grange Care Home responded to this review on 15 Jun 2017:

Thank you for taking the time to complete a review for Hodge Hill Grange Care Home. The Team here really value the feedback provided by those who use our Home and Services.
I have taken on board your comments about the number of colleagues available to deliver care. Please be assured that staffing needs are regularly reviewed, and our staffing levels do meet regulatory requirements. We are also providing on-going training for the team so that they can continue to maximise their potential whilst on shift.
I have spoken to the Housekeeping Team about the comments you made in relation to odours, and this area will be monitored throughout the day. We are exploring different ideas about managing this.
Thank you for your encouraging comments about the carers, I will be sure to pass your words on to them!

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Bed Vacancies

Bed Vacancies

posted 16 Apr 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hodge Hill Grange Care Home