Hodge Hill Grange Care Home

150 Coleshill Road, Hodge Hill, Birmingham B36 8AD
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9.8 63 Reviews
  • Hodge Hill Grange Care Home, Birmingham
Hodge Hill Grange Care Home is a welcoming and well-presented setting ideally located in the heart of a peaceful residential area of Birmingham.

The team at the home provides residential, nursing and residential dementia care to older people, with a strong focus on personalised and person-centred support. They get to know each resident as an individual, allowing them to deliver care that supports their needs whilst also ensuring residents feel comfortable, safe and respected.

Inside, Hodge Hill Grange offers a choice of three sitting rooms, all with comfortable, specially designed furnishings. Bedrooms offer a tranquil and private corner of the home for residents, where they are free to personalise their space so they feel more at home. Meanwhile, the attractive landscaped garden, which is cared for by residents, is a popular spot to catch up with family and friends

Additionally, Hodge Hill Grange boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces provide the ideal spot for some alfresco dining.

Recognising that the transition to a residential setting can be challenging for residents and their loved ones, each member of the team is on hand to help you settle into life at Hodge Hill Grange. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting each person to live life the way they choose, with the peace of mind that they have a consistent support network around them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £831

These prices are only a guideline, please contact Hodge Hill Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Mayo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)

Hodge Hill Grange Care Home Reviews (63)

9.8

Hodge Hill Grange Care Home has a Review Score of 9.8 (9.767) out of 10, based on 20 reviews in the last 2 years.
Over all time Hodge Hill Grange Care Home has 63 reviews.

Overall Experience
  • 37
  • 24
  • 1
  • 0
  • 1
Date Published
  • 63
  • 11
  • 11
  • 20
  • 43
Reviewer Connection to Hodge Hill Grange Care Home
  • 25
  • 7
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from D V (Husband of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is being well looked after.
There is a bit of difficulty with food due to her health condition, but this is being managed well.
I am very pleased and happy that she is here. This is the third home she has been in and the best.
The manager is the most helpful lady.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Betty M (Wife of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy place. My husband is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Daughter of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found all the carers were very professional and very caring. I did feel at times that they struggled to care for everybody and that the home needed more staff. I found the home very clean, although there was always a very strong smell when you entered reception which was off-putting. Dad was always
clean, washed and changed daily.
Reply from HC-One, Careline Team at Hodge Hill Grange Care Home

Thank you for taking the time to complete a review for Hodge Hill Grange Care Home. The Team here really value the feedback provided by those who use our Home and Services.
I have taken on board your comments about the number of colleagues available to deliver care. Please be assured that staffing needs are regularly reviewed, and our staffing levels do meet regulatory requirements. We are also providing on-going training for the team so that they can continue to maximise their potential whilst on shift.
I have spoken to the Housekeeping Team about the comments you made in relation to odours, and this area will be monitored throughout the day. We are exploring different ideas about managing this.
Thank you for your encouraging comments about the carers, I will be sure to pass your words on to them!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Hodge Hill Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Hodge Hill Grange Care Home is calculated as follows: ( (186 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 236 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hodge Hill Grange Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Karen

Karen Mayo

Job Title: Home Manager

Introducing Karen Mayo
Home Manager at Hodge Hill, Birmingham


What does ‘kindness’ mean to you?


“Treating people with care and compassion, as you would want to be treated yourself”


As a dedicated healthcare professional, Karen Mayo has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked at Hodge Hill since mid-August 2021, Karen closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Karen remarked:


“Knowing that I’m helping to make a difference in our resident’s day. Nothing is more rewarding than seeing a smile on someone’s face and knowing you helped to put it there”.


Karen has also achieved much outside of work, with her proudest achievement being getting her driving licence. Karen had always relied on family to get her where she needed to be but in 2019 decided it was time to bite the bullet and start some driving lessons. She passed the first time within 4 ½ months.


Outside of work, Karen enjoys spending time with her family, she is a proud mother and grandmother. Whenever she can, Karen will have days out with her family and also enjoys reading in her spare time.


If you would like to find out more about Hodge Hill, Karen would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hodge Hill Grange Care Home to verify any information. View our terms and conditions. Hodge Hill Grange Care Home has an Enhanced Service - more info.