The Orchards Care Home

164 Shard End Crescent, Shard End, Birmingham B34 7BP
Review Us
9.8 101 Reviews
  • The Orchards Care Home, Birmingham
The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.

With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite film, whilst for green-fingered residents, the courtyard garden is the perfect space to flex those gardening skills and reap the rewards of their hard work.

With a focus on personalised care and support, the team at The Orchards design life around residents, getting to know each person so that they can offer a lifestyle that's as engaging as it is relaxing. In addition to the range of activities available, links with the local community are also nurtured at the home, ensuring residents can get involved with what's going on in their local area.

Led by the home manager, each member of the team at The Orchards is committed to delivering the kindest care to all residents, supporting people to live the best quality of life.
Show The Orchards Care Home on the Map

Care Provided by The Orchards Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1284

These prices are only a guideline, please contact The Orchards Care Home to find out the exact price for your requirements.

Contact The Orchards Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Orchards Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Simon Barnett (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (72)

The Orchards Care Home Reviews (101)

9.8

The Orchards Care Home has a Review Score of 9.8 (9.788) out of 10, based on 21 reviews in the last 2 years.
Over all time The Orchards Care Home has 101 reviews.

Overall Experience
  • 89
  • 8
  • 4
  • 0
  • 0
Date Published
  • 101
  • 5
  • 11
  • 21
  • 80
Reviewer Connection to The Orchards Care Home
  • 28
  • 15
  • 12
  • 8
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from Dorothy S (Sister of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister came to the Orchards care home after breaking he ankle. From the beginning the staff have been bright upbeat and friendly while helping and caring for her. My sister is vegetarian and they have done everything they can to accommodate this. She has been encouraged to have contact with other
residents and her visitors are welcomed. Everything is spotlessly clean. The Orchards is very well organised with interesting activities for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for The Orchards Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for The Orchards Care Home is calculated as follows: ( (205 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 245 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orchards Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (1)

Simon

Simon Barnett

Job Title: Home Manager

Introducing Simon Barnett
Home Manager at The Orchards, Birmingham


What does ‘kindness’ mean to you?


“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”


As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents


Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.


When asked what he enjoys most about his role, Simon remarked:


“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”


Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.


If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service - more info.