Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)
Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)
The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite...
The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite film, whilst for green-fingered residents, the courtyard garden is the perfect space to flex those gardening skills and reap the rewards of their hard work.
With a focus on personalised care and support, the team at The Orchards design life around residents, getting to know each person so that they can offer a lifestyle that's as engaging as it is relaxing. In addition to the range of activities available, links with the local community are also nurtured at the home, ensuring residents can get involved with what's going on in their local area.
Led by the home manager, each member of the team at The Orchards is committed to delivering the kindest care to all residents, supporting people to live the best quality of life.
Contact The Orchards Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Orchards Care Home for full pricing details and T&Cs.
The Orchards Care Home has a Review Score of 9.6 (9.632) out of 10, based on 18 reviews in the last 2 years.
Over all time The Orchards Care Home has 108 reviews.
Female personal care was provided by a male without consent. Often left in bed until 10.00 and only got up when the family arrived. Would wait ages to take her to the toilet. Weekends, we would have to wait ages before staff let us in. Poor staffing levels. I could write a book of disasters.
Female personal care was provided by a male without consent. Often left in bed until 10.00 and only got up when the family arrived. Would wait ages to take her to the toilet. Weekends, we would have to wait ages before staff let us in. Poor staffing levels. I could write a book of disasters.
Residents are also offered the choice of times they wish to be woken each day, this is...
On admission to the home, all of our residents are offered the choice of either female or male carers to attend their personal care needs; this is noted and evidenced within their individual care plans.During some busy periods of the day and in the absence of our Administrator in the reception area, there may be delays in staff responding to the front door access bell. For security purposes, we do require a member of staff to respond to visitors wishing to gain entry and delays may occur when staff within the home are providing care to our residents, although we endeavour to respond as quickly as possible. The Home Manager operates an open-door policy and is always happy to meet with any residents or relatives who may experience issues of concern so that they can be immediately rectified.
My mother is happy with the care she received in Orchards Care Home. The staff were friendly and helpful towards her. That helped us a family knowing she is cared for in the home.
My mother is happy with the care she received in Orchards Care Home. The staff were friendly and helpful towards her. That helped us a family knowing she is cared for in the home.
The facilities there were excellent. The support staff and all the medical staff were truly remarkable. My mum, coming from having been in bed for 10 weeks, with the help she had all the way through, I couldn't fault them.
The facilities there were excellent. The support staff and all the medical staff were truly remarkable. My mum, coming from having been in bed for 10 weeks, with the help she had all the way through, I couldn't fault them.
We have found the staff very caring and considerate to my father's needs. The food has been very good and plentiful. Whenever I have phoned up, I have always been told all I need to know and how my father is getting on.
We have found the staff very caring and considerate to my father's needs. The food has been very good and plentiful. Whenever I have phoned up, I have always been told all I need to know and how my father is getting on.
Very pleasant experience for me and more importantly for my sister who is 95 years old and has been a resident for six months. Everything very clean and rooms and corridors are well presented. Loved the period pictures in the corridors. Staff very pleasant. My sister seems to be very happy and...
Very pleasant experience for me and more importantly for my sister who is 95 years old and has been a resident for six months. Everything very clean and rooms and corridors are well presented. Loved the period pictures in the corridors. Staff very pleasant. My sister seems to be very happy and contented. Thank you The Orchards Care Home.
Liquid soap dispenser in en-suite not working. Toilet continuously blocked. Taps in en-suite need replacing. All staff are amazing! so friendly, helpful and professional at all times!
Liquid soap dispenser in en-suite not working. Toilet continuously blocked. Taps in en-suite need replacing. All staff are amazing! so friendly, helpful and professional at all times!
We have looked at the issues noted and have spoken to the maintenance team who has addressed the above. HC-One has a robust maintenance and refurbishment programme in place, and there is always room for improvement....
Thank you for taking the time to complete a review and for raising your concerns.Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
Very satisfied with the care I have received from all the staff. Leg in plaster so help needed to visit toilet and some help with washing.
Very satisfied with the care I have received from all the staff. Leg in plaster so help needed to visit toilet and some help with washing.
My sister came to the Orchards care home after breaking he ankle. From the beginning the staff have been bright upbeat and friendly while helping and caring for her. My sister is vegetarian and they have done everything they can to accommodate this. She has been encouraged to have contact with...
My sister came to the Orchards care home after breaking he ankle. From the beginning the staff have been bright upbeat and friendly while helping and caring for her. My sister is vegetarian and they have done everything they can to accommodate this. She has been encouraged to have contact with other residents and her visitors are welcomed. Everything is spotlessly clean. The Orchards is very well organised with interesting activities for the residents.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for The Orchards Care Home.
There are no accreditations posted yet for The Orchards Care Home.
Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond...
Introducing Simon BarnettHome Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service -what an Enhanced Service includes.