These prices are only a guideline, please contact The Orchards Care Home to find out the exact price for your requirements.
The Orchards Care Home has a Review Score of 9.8 (9.788) out of 10, based on 20 reviews in the last 2 years.
Over all time The Orchards Care Home has 97 reviews.
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The team of people day and night are always there for their needs.
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On admission to the home, all of our residents are offered the choice of either female or male carers to attend their personal care needs; this is noted and evidenced within their individual care plans.
Residents are also offered the choice of times they wish to be woken each day, this is recorded in the care notes and reviewed daily as the resident's choices may change depending on their mood.
The home continues to monitor staffing levels within the home, dependent on residents identified needs and we staff the home accordingly to ensure kind care and that the individual resident’s needs of care are met daily.
During some busy periods of the day and in the absence of our Administrator in the reception area, there may be delays in staff responding to the front door access bell. For security purposes, we do require a member of staff to respond to visitors wishing to gain entry and delays may occur when staff within the home are providing care to our residents, although we endeavour to respond as quickly as possible. The Home Manager operates an open-door policy and is always happy to meet with any residents or relatives who may experience issues of concern so that they can be immediately rectified.
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Thank you for taking the time to complete a review and for raising your concerns.
We have looked at the issues noted and have spoken to the maintenance team who has addressed the above. HC-One has a robust maintenance and refurbishment programme in place, and there is always room for improvement. The Home Manager operates an open door policy and encourages families to raise any concerns or issues as soon as possible so they can be addressed swiftly and actioned at the time of the concern.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
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The Review Score of 9.8 (9.788) out of 10 for The Orchards Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Introducing Simon Barnett
Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service - more info.
