
Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite...
Care Provided by The Orchards Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Orchards Care Home for full pricing details and T&Cs.
Contact The Orchards Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Simon Barnett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (72)
The Orchards Care Home Reviews (107)
The Orchards Care Home has a Review Score of 9.6 (9.589) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orchards Care Home has 107 reviews.
Food very good and enjoyable.
Activities excellent, very good organiser.
Staff and care are amazing, nothing is too much trouble. Our mum was placed at The Orchards for a 4-6 week assessment. We looked for another nursing home after this period only because the location was difficult for family to commute to and from. However, after looking at other homes we agreed that the extra travelling was well worthwhile because of the excellent care our mum has received. We are very happy that mum is now a permanent resident and she is happy and settled.
The staff are amazing, friendly, professional and consistent. A lovely clean, caring and safe environment.
No physio given.
Thank you for your comments and I am pleased to note that you thought that the staff were magic. The management team co-ordinated activities for you such as going to the pub for a meal, on an individual basis with the well-being co-ordinator and we are happy that you enjoyed it so much that you...
Excellent transition from hospital to residential home for my mother.
Excellent care, excellent and warm staff. Fantastic facilities. Genuine care displayed towards the service user throughout her stay, which had a really positive impact on her convalescence. Very well done to all staff. I would highly recommend Orchards Care to everyone. Thank you!
Our first visit to Orchards to visit our friend was pleasurable, to say the least. All the staff were most courteous and helpful, the place was spotless. This reflected on the people in care, there was a very happy and friendly atmosphere amongst them. I was so impressed, on signing out I actually asked the receptionist for this form.
Good home and I feel safe.
My mother-in-law has been here since September 2017 and became a resident in November 2017. Since being here, she has been very well looked after and has been very happy. The care she is given is excellent. All members of staff are very caring which gives our family peace of mind to know she is safe and well cared for. I would have no hesitation in recommending The Orchards care home.
Excellent.
My mother is very happy and contented here, all the family are very happy with the care and kindness she is shown and I would highly recommend any on to send a loved one here.
The staff at The Orchards Care Home are extremely helpful and nothing is to much trouble for them. It gives the relatives peace of mind when we are unable to visit the care home.
All staff are wonderful and warm, welcome and happy.
I always feel safe and never feel like I'm putting someone out. It really is a home from home.
Myself, I am pleased for her as she is treated with kindness and dignity.
My wife and I have experienced the most amazing care of my mother.
The team of people day and night are always there for their needs.
With all the help from the physio's and the carers Mom soon was able to return to her own home.
I would recommend The Orchards care home to anyone.
All the staff from the doctor, nurses, carers, physio, cleaning staff and office staff made my mothers stay as comfortable as possible. They were all cheerful and very helpful. Even when they were very busy, they made time to ensure moms rehabilitation went as well as possible.
Staff were fantastic, so friendly, nothing was too much trouble. Very clean and great facilities.
Female personal care was provided by a male without consent. Often left in bed until 10.00 and only got up when the family arrived. Would wait ages to take her to the toilet. Weekends, we would have to wait ages before staff let us in. Poor staffing levels. I could write a book of disasters.
Residents are also offered the choice of times they wish to be woken each day, this is...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for The Orchards Care Home.
Accreditations
There are no accreditations posted yet for The Orchards Care Home.
Meet the Team (1)

Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service -more info.