Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)
Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)
The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite...
The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite film, whilst for green-fingered residents, the courtyard garden is the perfect space to flex those gardening skills and reap the rewards of their hard work.
With a focus on personalised care and support, the team at The Orchards design life around residents, getting to know each person so that they can offer a lifestyle that's as engaging as it is relaxing. In addition to the range of activities available, links with the local community are also nurtured at the home, ensuring residents can get involved with what's going on in their local area.
Led by the home manager, each member of the team at The Orchards is committed to delivering the kindest care to all residents, supporting people to live the best quality of life.
Contact The Orchards Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Orchards Care Home for full pricing details and T&Cs.
The Orchards Care Home has a Review Score of 9.6 (9.632) out of 10, based on 18 reviews in the last 2 years.
Over all time The Orchards Care Home has 108 reviews.
The staff are very friendly.
The staff are very friendly.
The care my aunt got was first class in every aspect. She would have liked to stay, she was there to be assessed. Well done to all you carers, cleaners, maintenance and social workers. 10/10.
The care my aunt got was first class in every aspect. She would have liked to stay, she was there to be assessed. Well done to all you carers, cleaners, maintenance and social workers. 10/10.
My family and I would like to say how wonderful the whole staff are at The Orchards Care Home after succumbing to blindness on top of other serious health problems. Three years ago my mother became a resident there and the staff took her under their wings and gradually with their love, caring...
My family and I would like to say how wonderful the whole staff are at The Orchards Care Home after succumbing to blindness on top of other serious health problems. Three years ago my mother became a resident there and the staff took her under their wings and gradually with their love, caring cajoling and laughter gave her reason to enjoy life again. It has been a journey for us all we did not expect and we too were made to feel part of a new family. Nothing has ever been too much trouble nor any worry not resolved. My mother died on 23rd September 2019 in their loving care. We thank them with all our hearts.
I came as a short term resident. I was treated extremely well. Very kind and excellent care staff and nursing staff. All the food second to none.
I came as a short term resident. I was treated extremely well. Very kind and excellent care staff and nursing staff. All the food second to none.
Excellent.
Excellent.
A superb care home.
A superb care home.
What a breath of fresh air to visit this lovely home.
What a breath of fresh air to visit this lovely home.
A wonderful care home with exceptional staff who looked after my Aunty so well when she became a permanent resident in October 2018 up to her death on 3rd April 2019. Nothing was too much trouble and all staff were very friendly, patient, compassionate and understanding and the personal care was...
A wonderful care home with exceptional staff who looked after my Aunty so well when she became a permanent resident in October 2018 up to her death on 3rd April 2019. Nothing was too much trouble and all staff were very friendly, patient, compassionate and understanding and the personal care was second to none. As a family, we were kept informed in all aspects of care and notified immediately on the numerous occasions that my Aunt was poorly and needed to go into hospital. I cannot recommend this care home highly enough. It is a real 'home from home' experience and my aunty was very happy there - and we couldn't ask for anything more. Thank you ALL so much.
I stayed on E.A.B. For 6 weeks - go home soon. Staff cannot do enough for me, always helpful and kind. Management lovely and activities love the pub games. Food is good. Rooms are ok, better than hospital. Thank you to everyone.
I stayed on E.A.B. For 6 weeks - go home soon. Staff cannot do enough for me, always helpful and kind. Management lovely and activities love the pub games. Food is good. Rooms are ok, better than hospital. Thank you to everyone.
Very happy with all the work and help that the staff put in.
Most helpful on everything.
Very happy with all the work and help that the staff put in.
Most helpful on everything.
Highly recommend the care.
Highly recommend the care.
My mother-in-law stayed at The Orchards as a temporary resident during September and October 2018. The staff were really excellent, having nursed her back to health, she has returned home but definitely misses them. The facilities and food are very good, with lots of activities and a great little...
My mother-in-law stayed at The Orchards as a temporary resident during September and October 2018. The staff were really excellent, having nursed her back to health, she has returned home but definitely misses them. The facilities and food are very good, with lots of activities and a great little hairdressers - as nursing homes go its one of the best there is.
I have been here on EAB and although looking forward to going home, will miss the staff, laughter and food!
I have been here on EAB and although looking forward to going home, will miss the staff, laughter and food!
My father is 88 and stayed at Shard End for a week following a fall. He was superbly cared for in all respects.
My father is 88 and stayed at Shard End for a week following a fall. He was superbly cared for in all respects.
My late mother received end of life care for seven weeks at The Orchards. I cannot praise the staff enough, they treated my mother with dignity at all times even when her end was near. Everyone who works at The Orchards are dedicated to their particular job role, always friendly and chatty. I...
My late mother received end of life care for seven weeks at The Orchards. I cannot praise the staff enough, they treated my mother with dignity at all times even when her end was near. Everyone who works at The Orchards are dedicated to their particular job role, always friendly and chatty. I cannot find fault with this nursing home and are glad that my mother received her end of life care at this home.
From...
A special thank you to the physio, who encouraged Dad and gave him confidence whilst walking.
We found the staff to be friendly and caring.
We found the staff to be friendly and caring.
To date, I have been here about 14 weeks. I have found the staff friendly and obliging. I would like to thank the management for the way the home is run.
To date, I have been here about 14 weeks. I have found the staff friendly and obliging. I would like to thank the management for the way the home is run.
There are too few carers on at a weekend and the ones that are on are run off their feet. There are never any management on so it feels as if they are not interested in the welfare of both staff and residents. I do not wish to go to the CQC but I will if I feel people's lives are at risk. Do not...
There are too few carers on at a weekend and the ones that are on are run off their feet. There are never any management on so it feels as if they are not interested in the welfare of both staff and residents. I do not wish to go to the CQC but I will if I feel people's lives are at risk. Do not take it out on the carers who are really kind.
Thank you for your comments. The Home Manager works long hours during the week and visits the Home some weekends. She noted that you appeared to have been enjoying the sunshine with your Mother in the courtyard garden on your recent visit on Sunday and did not want to disturb you as you both...
Thank you for your comments. The Home Manager works long hours during the week and visits the Home some weekends. She noted that you appeared to have been enjoying the sunshine with your Mother in the courtyard garden on your recent visit on Sunday and did not want to disturb you as you both looked as if you were enjoying some time together. The Deputy Manager also works alternative weekends at the Home, and the EAB Manager works at least once a month at weekends. Please do approach them during your visits if you have any concerns and they will be happy to help. It is unfortunate that you were not made aware that the Management team are in the Home when you visit. A staff ratio of 1 to 4.5 is the average staffing at weekends, and the ratio is often 1 staff to 4 Residents – above establishment hours. We revisit and reassess our Residents level of needs regularly in order to ensure the staffing levels are appropriate. Unfortunately there are times for example, when colleagues are ill where the Home works to establishment hours. The staffing levels were reviewed at a recent CQC inspection and no concerns were raised in relation to colleague availability. I am glad that you find colleagues kind, and it is noted that no specific concerns have been brought to the attention of colleagues directly at the Home, either verbally or in writing. If you have any concerns whatsoever on any day that you visit please raise them with Management or the Nursing Team.
Our mother was a resident in The Orchards for just three weeks and although the location was difficult for the family, we came to appreciate the care and support she received at a time when her problems were escalating and she was approaching the end of her life. The manager and her team treated...
Our mother was a resident in The Orchards for just three weeks and although the location was difficult for the family, we came to appreciate the care and support she received at a time when her problems were escalating and she was approaching the end of her life. The manager and her team treated her with great respect and in the 24 hours before her death, every member of staff from the most junior to the most senior was sensitive, kind and attentive to her and her family. She could not have had a more peaceful or dignified death.
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Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond...
Introducing Simon BarnettHome Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service -what an Enhanced Service includes.