
Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite...
Care Provided by The Orchards Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Orchards Care Home for full pricing details and T&Cs.
Contact The Orchards Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Simon Barnett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (72)
The Orchards Care Home Reviews (107)
The Orchards Care Home has a Review Score of 9.6 (9.589) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orchards Care Home has 107 reviews.
The care my aunt got was first class in every aspect. She would have liked to stay, she was there to be assessed. Well done to all you carers, cleaners, maintenance and social workers. 10/10.
My family and I would like to say how wonderful the whole staff are at The Orchards Care Home after succumbing to blindness on top of other serious health problems. Three years ago my mother became a resident there and the staff took her under their wings and gradually with their love, caring cajoling and laughter gave her reason to enjoy life again. It has been a journey for us all we did not expect and we too were made to feel part of a new family. Nothing has ever been too much trouble nor any worry not resolved. My mother died on 23rd September 2019 in their loving care. We thank them with all our hearts.
I came as a short term resident. I was treated extremely well. Very kind and excellent care staff and nursing staff. All the food second to none.
Excellent.
A superb care home.
I was so impressed with the beautiful quality of the home, the kind staff who were alert and visible and the way in which residents are free to join in and express views.
What a breath of fresh air to visit this lovely home.
A wonderful care home with exceptional staff who looked after my Aunty so well when she became a permanent resident in October 2018 up to her death on 3rd April 2019. Nothing was too much trouble and all staff were very friendly, patient, compassionate and understanding and the personal care was second to none. As a family, we were kept informed in all aspects of care and notified immediately on the numerous occasions that my Aunt was poorly and needed to go into hospital. I cannot recommend this care home highly enough. It is a real 'home from home' experience and my aunty was very happy there - and we couldn't ask for anything more. Thank you ALL so much.
I stayed on E.A.B. For 6 weeks - go home soon. Staff cannot do enough for me, always helpful and kind. Management lovely and activities love the pub games. Food is good. Rooms are ok, better than hospital. Thank you to everyone.
Very happy with all the work and help that the staff put in.
Most helpful on everything.
The management are excellent.
Food good and pub games.
Nothing too much better.
Highly recommend the care.
My mother-in-law stayed at The Orchards as a temporary resident during September and October 2018. The staff were really excellent, having nursed her back to health, she has returned home but definitely misses them. The facilities and food are very good, with lots of activities and a great little hairdressers - as nursing homes go its one of the best there is.
I have been here on EAB and although looking forward to going home, will miss the staff, laughter and food!
My father is 88 and stayed at Shard End for a week following a fall. He was superbly cared for in all respects.
My late mother received end of life care for seven weeks at The Orchards. I cannot praise the staff enough, they treated my mother with dignity at all times even when her end was near. Everyone who works at The Orchards are dedicated to their particular job role, always friendly and chatty. I cannot find fault with this nursing home and are glad that my mother received her end of life care at this home.
The facilities at The Orchards are very good, with lounge TV areas, activities and garden facilities.
From the management, nursing or care staff, I give full marks. Thank you, everyone.
A special thank you to the physio, who encouraged Dad and gave him confidence whilst walking.
We found the staff to be friendly and caring.
To date, I have been here about 14 weeks. I have found the staff friendly and obliging. I would like to thank the management for the way the home is run.
There are too few carers on at a weekend and the ones that are on are run off their feet. There are never any management on so it feels as if they are not interested in the welfare of both staff and residents. I do not wish to go to the CQC but I will if I feel people's lives are at risk. Do not take it out on the carers who are really kind.
Thank you for your comments. The Home Manager works long hours during the week and visits the Home some weekends. She noted that you appeared to have been enjoying the sunshine with your Mother in the courtyard garden on your recent visit on Sunday and did not want to disturb you as you both...
Our mother was a resident in The Orchards for just three weeks and although the location was difficult for the family, we came to appreciate the care and support she received at a time when her problems were escalating and she was approaching the end of her life. The manager and her team treated her with great respect and in the 24 hours before her death, every member of staff from the most junior to the most senior was sensitive, kind and attentive to her and her family. She could not have had a more peaceful or dignified death.
I was surprised to see and happy how good this care home is after reading about others, so well done all of you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for The Orchards Care Home.
Accreditations
There are no accreditations posted yet for The Orchards Care Home.
Meet the Team (1)

Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service -more info.