
Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



Absolutely wonderful home! The manager and staff are beautiful peopleStephanie H(Granddaughter of Resident/Service User)



The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people.
With welcoming sitting rooms, spacious dining areas and en suite bedrooms, the home has been designed and furnished to offer residents a true home from home. The on site salon and cinema provide the opportunity to relax and enjoy a favourite...
Care Provided by The Orchards Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Orchards Care Home for full pricing details and T&Cs.
Contact The Orchards Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Simon Barnett(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (72)
The Orchards Care Home Reviews (107)
The Orchards Care Home has a Review Score of 9.6 (9.589) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orchards Care Home has 107 reviews.
There is always plenty going on, on the activities side of things, the activities coordinator I find is excellent.
Fantastic! Could not be better. I do not have a bad word to say about this place. Activities are absolutely fantastic.
My wife has been in The Orchards for nearly a year. She has been treated with dignity and kindness. The staff work hard to maintain a good standard of care, compassion and cleanliness. The meals are excellent. I have no hesitation in recommending this home to anyone who finds themselves in the position of needing care.
The home is always clean and tidy, staff are always engaging and pleasant. My wife is very comfortable and has been here for nearly 18 months. If I have any concerns the staff always listen and go out of their way to make sure my concerns are dealt with.
It was awkward for my partner as she had already been in two other care homes and it took a while to settle in but I now think that has been accomplished. Overall the home suits her needs. I believe she is liked by the staff and she certainly likes them. Although she is unable to communicate I believe the staff understand her needs. She does like activities but is usually unable to take part owing to her condition.
Always a pleasure to visit my mum, very caring and friendly staff and the management team are very approachable and helpful. Nothing is too much trouble for them. They have lots of different events for the residents and families to enjoy and socialise. They are respectful at all times, nothing is too much trouble for them. The home manager should be very proud that he has such a wonderful, caring and professional team. Thank you for everything you do.
From experience, the staff treat my brother well and are polite, jovial and compassionate. The events they put on keep the patients alert and something to keep them occupied and motivated.
The Orchards Care Home is such a nice place to be in - with caring staff. They notice when you are feeling down and spend time to cheer you up. The whole team are so courteous and professional with all residents with all residents. The activities are a time for us all to socialise, have a good laugh, and swap stories about our childhood and growing up. Sadly I have to leave here soon which doesn't make me feel good.
Care home is lovely, staff are brilliant, very friendly and helpful. Always plenty pf activities and fun days for families to come to.
Although my mom has only been at The Orchards for a short amount of time the kindness and compassion that every member of staff has shown my mom and us as a family is truly overwhelming. Thank you so much.
I can 100% say that all the staff are fantastic, my mom has been a resident since May this year. She was difficult to start with but the staff have found a way to communicate with Mom in a calm reassuring way. Today I went to visit and sadly Mom was having one of her vasovagal episodes, the alarm was immediately raised and all staff came in to sort Mom out and bring her back around. They were all fantastic. I can relax knowing Mom is so well cared for. Thank you to all the nursing staff today.
All staff have been very kind and caring, both to Mom and myself. She is very hard of hearing and unfortunately, one of her hearing aids has been lost and her sight is very poor.
Thank you for your review of our home and your kind words regarding our team. Please accept my apologies for the hearing aids going missing. Should you wish to discuss this further, please do not hesitate to contact me.
Lovely, caring staff. Mom is well looked after which pleases me. The food choice is excellent. Staff always take their time to talk to you and give updates on resident. Glad my mom is at this care home.
Whilst visiting a friend yesterday, the emergency alarm went off and the staff were very professional in dealing with it and maintaining residents' privacy and dignity as I passed their room. Staff also have treated my friend with the utmost respect and dignity.
I can highly recommend The Orchards. The staff are first class and the care is excellent. I have had experience of other care homes over the last five years with other family members and this rates very high, even compared to more expensive places.
When visiting the home, I feel a nice sense of warmth and calmness. The environment is bright and welcoming. The staff are polite, helpful and hard-working, they seem happy in the workplace, they care and go above and beyond to help. The management is approachable and friendly and I can speak to them about any problems that may occur and feel satisfied with the solution. My sister is treated with dignity and respect which makes us as a family very happy. I very much feel part of The Orchards family.
Friendly and welcoming. Staff go above and beyond to help residents.
My Grandmother was referred here to receive end-of-life care instead of spending her final days in the hospital, and the care home was amazing, they treated her with care and respect at all times and were always there to help us during the difficult time. The care home is clean, safe and generally beautiful, the staff were excellent and made a difficult situation easier. Thank you for looking after our relative during her final days and ensuring she died with dignity and in no pain
From the minute Mum arrived with you she was respected, listened to, and certainly well cared for. The detail you required before she came, and on checking in, showed how keen you were to meet Mum's every need. The staff were always professional, respectful and listened carefully to Mum, making sure she always felt in control. All the staff got to know Mum very quickly, making time to talk to her and listen carefully to her likes and dislikes. We were all very impressed by the relationships staff quickly developed with Mum, and having got to know her ensured her care was personalised to her needs. As a family, we felt very welcome and included. Staff were always friendly and approachable, and everyone, including cleaners, the laundry and kitchen staff knew Mum, and always had a cheery welcome for us. Knowing Mum was being well cared for, in a safe environment these last few months was a reassuring gift. We can’t thank you enough for all you did for Mum.
Beautiful care home with welcoming and compassionate staff. The room in which my grandfather was staying in for the duration of his visit had excellent facilities and made him feel comfortable throughout. I was also offered full use of the in-home salon so that I could cut my grandfather's hair. It was also nice to be able to sit in the gardens whilst visiting, during which time we were offered hot drinks by the staff. The finish of the home is of a high quality with fascinating historical photographs throughout. A final thank you to the staff for all that they did.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for The Orchards Care Home.
Accreditations
There are no accreditations posted yet for The Orchards Care Home.
Meet the Team (1)

Home Manager at The Orchards, Birmingham
What does ‘kindness’ mean to you?
“For me, kind care is going above and beyond for all Residents and listening to their individual needs.”
As a Registered Mental Health Nurse, Simon has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents
Having joined The Orchards as Home Manager, Simon closely shares HC-One’s vision in aiming to provide the kindest care for and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
He also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at The Orchards.
When asked what he enjoys most about his role, Simon remarked:
“It means the world to me to see a smile on a Resident’s face, making them happy and helping to enhance their lives is the best feeling.”
Outside of work, Simon enjoys spending quality time with his friends and family, especially as he has seven siblings and 18 nieces and nephews. He also enjoys travelling abroad regularly and seeing new places.
If you would like to find out more information about The Orchards, Simon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Care Home to verify any information. View our terms and conditions. The Orchards Care Home has an Enhanced Service -more info.