
I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



Nestled in a peaceful residential area of Birmingham, Perry Locks Care Home offers personalised residential, nursing, and dementia care to older people.
With sitting rooms, space for residents to pursue hobbies and interests, and inviting dining rooms, Perry Locks Care Home offers plenty of places to relax, dine, exercise, socialise, and be creative. The delightful landscaped garden and patio is the perfect spot to spend time with friends and family,...
Nestled in a peaceful residential area of Birmingham, Perry Locks Care Home offers personalised residential, nursing, and dementia care to older people.
With sitting rooms, space for residents to pursue hobbies and interests, and inviting dining rooms, Perry Locks Care Home offers plenty of places to relax, dine, exercise, socialise, and be creative. The delightful landscaped garden and patio is the perfect spot to spend time with friends and family, and some residents enjoy looking after the garden.
Perry Locks features a range of inviting dining areas where residents can relax and enjoy an intimate dining experience with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the outdoor spaces on sunny days. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.
By getting to know each resident at Perry Locks, colleagues take pride in encouraging everyone to take an active part in life at the home. Whether participating in the popular wellbeing and activities programme or embracing quieter times, staff are committed to helping residents lead their best lives.
Community is an integral part of life at Perry Locks, and the team is dedicated to helping residents build strong relationships in the Birmingham neighbourhood by organising events with local schools, charities, and businesses.
The professional care team is on hand to help new residents and their families settle into life at Perry Locks.
Care Provided by Perry Locks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 128 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Perry Locks Care Home for full pricing details and T&Cs.
Contact Perry Locks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Patience Rocha (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (128)
- Single Rooms with ensuite Wet Room (1)
Perry Locks Care Home Reviews (144)
Perry Locks Care Home has a Review Score of 9.4 (9.393) out of 10, based on 37 reviews in the last 2 years.
Over all time Perry Locks Care Home has 144 reviews.
Very good food and lots of it. Lovely staff. Nice room always kept clean and tidy. Activities most days and trips out. Always felt safe. Value for money - yes.
Very good food and lots of it. Lovely staff. Nice room always kept clean and tidy. Activities most days and trips out. Always felt safe. Value for money - yes.
Although mom didn't like being in a care home (whichever one she was in) I felt comfortable with her being there. She was well looked after and the staff were lovely and attentive to her. From what I observed, mom was treated with dignity and respect. Her room was spacious and she was able to have...
Although mom didn't like being in a care home (whichever one she was in) I felt comfortable with her being there. She was well looked after and the staff were lovely and attentive to her. From what I observed, mom was treated with dignity and respect. Her room was spacious and she was able to have her own tv and personal effects with her. The only negative was no ensuite facilities. Mom was encouraged to spend her days in the day lounge with other residents and she did make some new friends. Mom was not mobile so relied on staff to move her around, but they were always available for her when she needed them. I wasn't able to visit more than once a week, but when I did visit, there did seem to be social activities, and the staff also interacted with the residents. Thanks for taking care of my mom. It's not easy getting old when you have to rely on others for support but you made her as comfortable as you could.
The staff are all very approachable.
Visitors are also made very welcome. It gives us great peace of mind to know Dad is looked after and he is happy.
The staff are all very approachable.
Visitors are also made very welcome. It gives us great peace of mind to know Dad is looked after and he is happy.
Stepmother was in for respite after being very ill in hospital. She was very stressed and disoriented when she arrived but within a couple of days was settled and very happy. She liked the company and all the staff were wonderful to her she wanted to stay.
Stepmother was in for respite after being very ill in hospital. She was very stressed and disoriented when she arrived but within a couple of days was settled and very happy. She liked the company and all the staff were wonderful to her she wanted to stay.
I had to beg for my bed to be made each morning.
Food is good - the gluten-free provision is excellent.
Sheets are not white - laundry is questionable.
Showers were not good - flooded floors and assistance was hit and miss.
Certain assistants were excellent, others awful.
I had to beg for my bed to be made each morning.
Food is good - the gluten-free provision is excellent.
Sheets are not white - laundry is questionable.
Showers were not good - flooded floors and assistance was hit and miss.
Certain assistants were excellent, others awful.
Thank you for taking the time to complete this survey. Your feedback is important to us and we will use this to improve the quality of our service. I am delighted to hear that you thought our food choices were excellent. Our chef manager prides herself on providing a variety of meal choices for our...
Thank you for taking the time to complete this survey. Your feedback is important to us and we will use this to improve the quality of our service. I am delighted to hear that you thought our food choices were excellent. Our chef manager prides herself on providing a variety of meal choices for our residents. I am sorry to hear that you felt our bed linen and laundry service was questionable. Please be assured my deputy home manager has addressed this issue and has ordered new linen. We have also spoken to staff regarding beds and rooms being kept clean and presentable. I am also sorry to hear that our showers appeared to be flooded, however they are wet rooms and can sometimes appear to collect water. My maintenance manager checks these areas on a regular basis and the showers are in full working order. We work very closely with the staff at Perry Locks and provide excellent training facilities. Our staff are then able to develop their knowledge and experience. I thank you for bringing this to my attention and will continue to offer learning and development support to our staff. I am delighted to hear that you felt our staff were excellent and I will pass this praise onto them.
I felt my sister was very safe as the staff were very caring and always happy/cheerful and gave her all the help possible under difficult circumstances.
I felt my sister was very safe as the staff were very caring and always happy/cheerful and gave her all the help possible under difficult circumstances.
The staff at Perry Locks have been so supportive, helpful and very tentative to my mother's needs. She has had a skin condition all her life and since going into Perry Locks it has looked the best it has in years, we are so pleased she's getting great care and attention. Many thanks to all the team!
The staff at Perry Locks have been so supportive, helpful and very tentative to my mother's needs. She has had a skin condition all her life and since going into Perry Locks it has looked the best it has in years, we are so pleased she's getting great care and attention. Many thanks to all the team!
The overall standard is very good, quality of food is good and nicely prepared.
More activities for dementia patients could be provided as with my father, he isn't able to join in most activities. I would say activities for the abler is excellent.
The overall standard is very good, quality of food is good and nicely prepared.
More activities for dementia patients could be provided as with my father, he isn't able to join in most activities. I would say activities for the abler is excellent.
My husband stayed two weeks respite in June. He's bed bound so he does no activities. Very happy with care and staff. He's having another repsite stay in August. Thanks to all.
My husband stayed two weeks respite in June. He's bed bound so he does no activities. Very happy with care and staff. He's having another repsite stay in August. Thanks to all.
Staff were helpful and considerate. Rooms were kept clean and tidy. Food was excellent with a good choice.
Staff were helpful and considerate. Rooms were kept clean and tidy. Food was excellent with a good choice.
The care of our mother received in Perry Locks was very good. MUm neede constant help and supervision which all of the staff provided with care, compassion and professionalism. Our initial concerns which related to previous incidents reported in the press were soon dispelled. Thank you to everybody...
The care of our mother received in Perry Locks was very good. MUm neede constant help and supervision which all of the staff provided with care, compassion and professionalism. Our initial concerns which related to previous incidents reported in the press were soon dispelled. Thank you to everybody at Perry Locks.
The only complaint I have was a shortage of staff.
The only complaint I have was a shortage of staff.
Thank you for your feedback, we are pleased to hear that you felt well cared for and that our staff were kind, friendly and experienced. We do manage our staffing levels very closely, however, at times we do experience shortages due to late notice sickness. I would like to reassure you that we are...
Thank you for your feedback, we are pleased to hear that you felt well cared for and that our staff were kind, friendly and experienced. We do manage our staffing levels very closely, however, at times we do experience shortages due to late notice sickness. I would like to reassure you that we are working on these shortfalls by employing bank staff to cover in the event of this happening in the future. Once again many thanks for taking the time to complete the review, we are delighted to hear your overall experience was positive.
Mum was only in Perry Locks a couple of weeks but her stay was good. She was treated with respect and the care given was excellent.
Mum was only in Perry Locks a couple of weeks but her stay was good. She was treated with respect and the care given was excellent.
I am writing on behalf of my Godmother she is not able to write at the moment but have checked answers with her and her only complaint is that is was noisy due to doors banging.
I am writing on behalf of my Godmother she is not able to write at the moment but have checked answers with her and her only complaint is that is was noisy due to doors banging.
Thank you for assisting your Godmother to provide this feedback which is appreciated. I am sorry to hear the environment was too noisy with regards to banging doors. Please be assured that we will be addressing this issue at future staff meetings.
All facilities were new and the room for my father was good. The staff were friendly and polite but seemed to be under pressure. Communication between the nursing home and myself was not brilliant and on 2 (maybe 3) occasions staff said they would ring me back, but didn't. I was informed promptly,...
All facilities were new and the room for my father was good. The staff were friendly and polite but seemed to be under pressure. Communication between the nursing home and myself was not brilliant and on 2 (maybe 3) occasions staff said they would ring me back, but didn't. I was informed promptly, however, concerning my father's visits from Perry Locks to the hospital to sort out chest infections.
Thank you for your comments. We are pleased that you found your Father's room of a good standard and that staff were friendly and polite. We will ensure your comment regarding lack of communication is addressed at the next management meeting to prevent this from happening again. We are also happy...
Thank you for your comments. We are pleased that you found your Father's room of a good standard and that staff were friendly and polite. We will ensure your comment regarding lack of communication is addressed at the next management meeting to prevent this from happening again. We are also happy to hear staff notified you without delay when your Father needed to transfer to hospital. We would welcome a visit if you would like to discuss these matters further.
The staff have been friendly and helpful.
My partner has settled in well and I am happy for him to stay at Perry Locks.
The staff have been friendly and helpful.
My partner has settled in well and I am happy for him to stay at Perry Locks.
Mom has been at Perry Locks for 30 months. The Bungalow has a homely, friendly atmosphere. All residents are treated as individuals and staff are knowledgeable of their personal behaviours, moods and individual needs. Staff are friendly and communicate to visitors. Personally, have good peace of...
Mom has been at Perry Locks for 30 months. The Bungalow has a homely, friendly atmosphere. All residents are treated as individuals and staff are knowledgeable of their personal behaviours, moods and individual needs. Staff are friendly and communicate to visitors. Personally, have good peace of mind showing that Mom is well cared for when I am not there.
My only concern was although mum is not very mobile her mental state is very good and it appeared most of the residents had dementia so she found that very difficult.
My only concern was although mum is not very mobile her mental state is very good and it appeared most of the residents had dementia so she found that very difficult.
We are delighted to hear that you found the care your Mother received very good and that we have succeeded in creating a friendly environment. We would like to invite you into our care home to further discuss your concerns with regards to your Mothers daily activities. We ask that you make contact...
We are delighted to hear that you found the care your Mother received very good and that we have succeeded in creating a friendly environment. We would like to invite you into our care home to further discuss your concerns with regards to your Mothers daily activities. We ask that you make contact with the unit manager to arrange an appointment to attend a care plan review. This will enable us to discuss any activities and hobbies your Mother may enjoy. We can then incorporate this into her daily life. Many thanks for completing this review your feedback is very much appreciated.
My mother has been in this home since December 2017 and has improved. She is eating and sleeping better. Staff are friendly and good to the residents as they sit and listen to them and encourage them to take part in the activities.
My mother has been in this home since December 2017 and has improved. She is eating and sleeping better. Staff are friendly and good to the residents as they sit and listen to them and encourage them to take part in the activities.
My husband, who suffers multi-infarct dementia, has been resident at Perry Locks since May 2016. Although able to walk when he went in, he was soon off his feet and now has to be lifted from bed to chair etc. Staff are always very kind to him and he is kept clean, tidy and shaved. He now tends to...
My husband, who suffers multi-infarct dementia, has been resident at Perry Locks since May 2016. Although able to walk when he went in, he was soon off his feet and now has to be lifted from bed to chair etc. Staff are always very kind to him and he is kept clean, tidy and shaved. He now tends to eat with his fingers and often I question the type of food given to him. Also, size of puddings and other foods. There is a lack of staff to help all residents.
Many thanks for taking the time to complete this review of our home. We are pleased you feel our staff are kind and that your husband's personal hygiene needs are being met. Our staffing levels are monitored very closely and we continuously recruit new members of staff. We would like to welcome you...
Many thanks for taking the time to complete this review of our home. We are pleased you feel our staff are kind and that your husband's personal hygiene needs are being met. Our staffing levels are monitored very closely and we continuously recruit new members of staff. We would like to welcome you to the home to take an active role in your husband's care plan review. This will enable you to share your husband's likes and dislikes with regards to meals and all aspects of his day to day life. We can then work together to ensure he receives the kindest and best possible care. Once again your feedback is appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026Please contact us for information regarding our bed availability
News (5) & Events (0)
- 23 Sep 2025
Residents at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently took full advantage of the sunny summer weather with a delightful day trip to the nearby Walsall Arboretum....
- 23 Sep 2025
Residents, families, and team members at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently made the most of the glorious sunshine by spending a joyful afternoon in the...
- 23 Sep 2025
The spirit of music and joy lit up HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, West Midlands, as residents took part in an exciting African drumming workshop led...
There are no upcoming events for Perry Locks Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Perry Locks Care Home.
Accreditations
There are no accreditations posted yet for Perry Locks Care Home.
Meet the Team (1)

Introducing Patience Rocha, Home Manager at Perry Locks, Birmingham
“Kind care to me is empowering and involving our Residents in their own care, as...
Introducing Patience Rocha, Home Manager at Perry Locks, Birmingham
“Kind care to me is empowering and involving our Residents in their own care, as well as promoting their dignity, health and wellbeing.”
As a Registered Adult Nurse with a BSc degree in Adult Nursing accompanied by an MSc in Public Health, Patience has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Patience remarked: “My favourite thing about being a Home Manager is the ability to work closely with a group of people with different skills and talents. Having the opportunity to support and watch Colleagues develop professionally is very fulfilling to me.”
Patience has achieved much throughout her life, and one of her proudest achievements has been her career development through the company. Patience started as a carer in 2015 and was promoted to Senior Carer; whilst this was happening, she was also attending nursing school, which allowed her to become a Unit Manager. Once Patience had completed her degrees, she became a Deputy Home Manager and now holds the Home Manager position.
If you would like to find out more about Perry Locks, Patience would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Perry Locks Care Home to verify any information. View our terms and conditions. Perry Locks Care Home has an Enhanced Service -what an Enhanced Service includes.