
I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



Perry Locks Care Home offers personalised residential, nursing and dementia care to older people in a friendly and welcoming setting located in Perry Bar.
With a wealth of experience and an understanding of what quality care entails, the home manager leads the team at Perry Locks to provide the kindest care possible to all residents.
By getting to know residents at Perry Locks, the team supports each person to live a...
Care Provided by Perry Locks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 128 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Perry Locks Care Home for full pricing details and T&Cs.
Contact Perry Locks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Patience Rocha(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (128)
- Single Rooms with ensuite Wet Room (1)
Perry Locks Care Home Reviews (144)
Perry Locks Care Home has a Review Score of 9.4 (9.400) out of 10, based on 38 reviews in the last 2 years.
Over all time Perry Locks Care Home has 144 reviews.
Very good food and lots of it. Lovely staff. Nice room always kept clean and tidy. Activities most days and trips out. Always felt safe. Value for money - yes.
Although mom didn't like being in a care home (whichever one she was in) I felt comfortable with her being there. She was well looked after and the staff were lovely and attentive to her. From what I observed, mom was treated with dignity and respect. Her room was spacious and she was able to have her own tv and personal effects with her. The only negative was no ensuite facilities. Mom was encouraged to spend her days in the day lounge with other residents and she did make some new friends. Mom was not mobile so relied on staff to move her around, but they were always available for her when she needed them. I wasn't able to visit more than once a week, but when I did visit, there did seem to be social activities, and the staff also interacted with the residents. Thanks for taking care of my mom. It's not easy getting old when you have to rely on others for support but you made her as comfortable as you could.
The staff are all very approachable.
Visitors are also made very welcome. It gives us great peace of mind to know Dad is looked after and he is happy.
Stepmother was in for respite after being very ill in hospital. She was very stressed and disoriented when she arrived but within a couple of days was settled and very happy. She liked the company and all the staff were wonderful to her she wanted to stay.
I had to beg for my bed to be made each morning.
Food is good - the gluten-free provision is excellent.
Sheets are not white - laundry is questionable.
Showers were not good - flooded floors and assistance was hit and miss.
Certain assistants were excellent, others awful.
Thank you for taking the time to complete this survey. Your feedback is important to us and we will use this to improve the quality of our service. I am delighted to hear that you thought our food choices were excellent. Our chef manager prides herself on providing a variety of meal choices for our...
I felt my sister was very safe as the staff were very caring and always happy/cheerful and gave her all the help possible under difficult circumstances.
The staff at Perry Locks have been so supportive, helpful and very tentative to my mother's needs. She has had a skin condition all her life and since going into Perry Locks it has looked the best it has in years, we are so pleased she's getting great care and attention. Many thanks to all the team!
The overall standard is very good, quality of food is good and nicely prepared.
More activities for dementia patients could be provided as with my father, he isn't able to join in most activities. I would say activities for the abler is excellent.
My husband stayed two weeks respite in June. He's bed bound so he does no activities. Very happy with care and staff. He's having another repsite stay in August. Thanks to all.
Staff were helpful and considerate. Rooms were kept clean and tidy. Food was excellent with a good choice.
The care of our mother received in Perry Locks was very good. MUm neede constant help and supervision which all of the staff provided with care, compassion and professionalism. Our initial concerns which related to previous incidents reported in the press were soon dispelled. Thank you to everybody at Perry Locks.
The only complaint I have was a shortage of staff.
Thank you for your feedback, we are pleased to hear that you felt well cared for and that our staff were kind, friendly and experienced. We do manage our staffing levels very closely, however, at times we do experience shortages due to late notice sickness. I would like to reassure you that we are...
Mum was only in Perry Locks a couple of weeks but her stay was good. She was treated with respect and the care given was excellent.
I am writing on behalf of my Godmother she is not able to write at the moment but have checked answers with her and her only complaint is that is was noisy due to doors banging.
Thank you for assisting your Godmother to provide this feedback which is appreciated. I am sorry to hear the environment was too noisy with regards to banging doors. Please be assured that we will be addressing this issue at future staff meetings.
All facilities were new and the room for my father was good. The staff were friendly and polite but seemed to be under pressure. Communication between the nursing home and myself was not brilliant and on 2 (maybe 3) occasions staff said they would ring me back, but didn't. I was informed promptly, however, concerning my father's visits from Perry Locks to the hospital to sort out chest infections.
Thank you for your comments. We are pleased that you found your Father's room of a good standard and that staff were friendly and polite. We will ensure your comment regarding lack of communication is addressed at the next management meeting to prevent this from happening again. We are also happy...
The staff have been friendly and helpful.
My partner has settled in well and I am happy for him to stay at Perry Locks.
Mom has been at Perry Locks for 30 months. The Bungalow has a homely, friendly atmosphere. All residents are treated as individuals and staff are knowledgeable of their personal behaviours, moods and individual needs. Staff are friendly and communicate to visitors. Personally, have good peace of mind showing that Mom is well cared for when I am not there.
My only concern was although mum is not very mobile her mental state is very good and it appeared most of the residents had dementia so she found that very difficult.
We are delighted to hear that you found the care your Mother received very good and that we have succeeded in creating a friendly environment. We would like to invite you into our care home to further discuss your concerns with regards to your Mothers daily activities. We ask that you make contact...
My mother has been in this home since December 2017 and has improved. She is eating and sleeping better. Staff are friendly and good to the residents as they sit and listen to them and encourage them to take part in the activities.
My husband, who suffers multi-infarct dementia, has been resident at Perry Locks since May 2016. Although able to walk when he went in, he was soon off his feet and now has to be lifted from bed to chair etc. Staff are always very kind to him and he is kept clean, tidy and shaved. He now tends to eat with his fingers and often I question the type of food given to him. Also, size of puddings and other foods. There is a lack of staff to help all residents.
Many thanks for taking the time to complete this review of our home. We are pleased you feel our staff are kind and that your husband's personal hygiene needs are being met. Our staffing levels are monitored very closely and we continuously recruit new members of staff. We would like to welcome you...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 23 Sep 2025
Residents at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently took full advantage of the sunny summer weather with a delightful day trip to the nearby Walsall Arboretum....
- 23 Sep 2025
Residents, families, and team members at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently made the most of the glorious sunshine by spending a joyful afternoon in the...
- 23 Sep 2025
The spirit of music and joy lit up HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, West Midlands, as residents took part in an exciting African drumming workshop led...
There are no upcoming events for Perry Locks Care Home.
Accreditations
There are no accreditations posted yet for Perry Locks Care Home.
Meet the Team (1)

Introducing Patience Rocha
Home Manager at Perry Locks, Birmingham
“Kind care to me is empowering and involving our Residents in their own care as well as promoting their dignity, health and wellbeing.”
As a Registered Adult Nurse with a BSc degree in Adult Nursing accompanied by an MSc in Public Health, Patience has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having worked at HC-One since 2015, Patience closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Patience remarked: “My favourite thing about being a Home Manager is the ability to work closely with a group of people with different skills and talents. Having the opportunity to support and watch Colleagues develop professionally is very fulfilling to me.”
Patience has achieved much throughout her life, with one of her proudest achievements has been her career development through HC-One. Patience started as a carer in 2015 and was promoted to Senior Carer, whilst this was happening, she was also attending nursing school which allowed her to become a Unit Manager. Once Patience had completed her degrees, she became a Deputy Home Manager and now holds the Home Manager position.
Outside of work, Patience enjoys cooking for her family and spending quality time with them.
If you would like to find out more about Perry Locks, Patience would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Perry Locks Care Home to verify any information. View our terms and conditions. Perry Locks Care Home has an Enhanced Service -more info.