
I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



I find the staff very caring and dedicated. The residents always look clean and well cared forB M(Friend of Resident/Service User)



Perry Locks Care Home offers personalised residential, nursing and dementia care to older people in a friendly and welcoming setting located in Perry Bar.
With a wealth of experience and an understanding of what quality care entails, the home manager leads the team at Perry Locks to provide the kindest care possible to all residents.
By getting to know residents at Perry Locks, the team supports each person to live a...
Care Provided by Perry Locks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 128 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Perry Locks Care Home for full pricing details and T&Cs.
Contact Perry Locks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Patience Rocha(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (128)
- Single Rooms with ensuite Wet Room (1)
Perry Locks Care Home Reviews (144)
Perry Locks Care Home has a Review Score of 9.4 (9.400) out of 10, based on 38 reviews in the last 2 years.
Over all time Perry Locks Care Home has 144 reviews.
Night staff not treating me with dignity. Left in soiled pads etc. for a very long time. Complaint made. The day staff was very good, no complaints. Due to coronavirus, we were in our rooms quite a lot and unable to fully appreciate all facilities. Was there for respite after a hospital stay.
Thank you for completing a review of our home, I must apologise that on this occasion our service fell below your expectation, I would also like to thank you for the positive feedback that you have given in regards to our day staff. If you wish to further discuss any of the matters you have raised please contact me at the home, where I will be more than happy to speak with you.
My father has been a resident for the last four weeks. Do date I have found the staff accommodating, informative, and attends to their needs. They have demonstrated to date that they take time to understand how best to deal with each resident in a respectful manner. Also very important to the resident are kept clean throughout their stay. The activities they also provide are also good.
Thank you.
Unsatisfied with the treatment mum was given and staff were very unhelpful. My mother's belongings went missing.
Thank you for your feedback in regards to your Mother’s stay with us at Perry Locks. I am sorry to hear you were unhappy with the care she received. As a result of your feedback, we will learn and further improve our service. In regards to your Mother’s belongings I understand you came to take her...
My mom was moved to Perry Locks in March 2019. After a few years of struggling to keep mom in her flat, we decided to move her to full-time care. This was the best decision we made for mom as she is the happiest we have seen her for years. The staff are fantastic and very caring. Mom's dementia has not deteriorated since this move, she is kept active and engaged. We are so grateful as a family.
They have assisted us during the most traumatic time in our lives, they are real angels. We are truly grateful for all that they do.
Husband is very well looked after by the staff. His needs are well cared for with good dignity and respect.
My husband is well looked after no complaints. Only sometimes he has to wait longer to be changed because of staff problems, otherwise, he is well cared for.
Thank you for your review. I am pleased to hear you feel your husband is well cared for. We do experience staff shortages at times, however, please feel reassured we endeavour to rectify any shortages as soon as possible. Once again thank you for your valuable feedback.
Great staff, involving as many residents and family into this years craft open day event.
(Brooklyn House) Mother-in-law went in temporarily direct from hospital admission. We were greeted very pleasantly by staff, made to feel very welcome and part of an extended family. I have been there at meal times and all the meals have been fresh with a large variety of choice. I have visited during the day and joined in the activities from card bingo, quizzes to food tasting and a drink in The Brooklyn. We have managed to see services such as chiropodist, optician and visited the in house hairdresser. I find all the staff very friendly from the laundry lady to the management team. We are so pleased to have this service that it is now a permanent placement. Thank you all.
HC-One is understaffed. The quality of care is very poor. Rooms are dirty and furniture needs replacing. The staff are too busy to entertain or look after the residents properly. Quite often residents are calling out for a nurse to change their pads or take them to the bathroom. In general, the care home is deteriorating. Buildings and gardens need to be refurbished. My mother cannot eat the food because it is also a very poor standard.
Thank you for your review. We are sorry that you feel our standards have not met your Mother’s requirements. We will be making contact with you shortly, to invite you and your Mother for a care plan review. Meanwhile, if we can be of any further assistance, please do not hesitate to contact the Home Manager direct.
We as a family are extremely appreciative of the excellent care our sister/sister-in-law is receiving. She has not been as happy for years as she is in Perry Locks, being looked after by such caring and family-like staff. All the facilities are excellent, especially the food. We all feel that she is in safe hands and we can take comfort from that.
The staff at Perry Locks rose to the challenge of looking after my father whose health and welfare deteriorated over time. He was always treated with dignity and the family were well informed regarding our father. Perry Locks facilitated meetings with key groups of professionals to ensure my father's best interest was catered for. Given the choice again I would use again Perry Locks.
Christmas Day was very good on Colthorpe Unit and all the staff made us extremely welcome.
Extremely helpful staff. Residents (full time and temporary as my mother) showed dignity, patience, care, kindness, respect and love. Staff try and make sure all get care and help and when required assistance, be it medical or practical. Home has a lovely friendly comfortable "Homely" atmosphere. Nursery staff are approachable and all staff across the board (cleaners, kitchen staff and those with direct resident contact all seem to do their very best for those living in the home. Admin and management seem to keep things running.
Well done and thank you all.
I am very pleased with Perry Locks and staff are very good since my wife was admitted here in 2015.
All the staff treat each resident as an individual and take time to learn individual preferences regarding name and choice of clothes/food. This enables each to retain personal dignity. The menu is varied with food attractively presented and generally of good quality. The rooms are clean. There is very good supervision with attention paid to specific needs.
The Brooklyn Arms is a nice pub idle in this place as it keeps you in touch with the feeling of outside the complex. Staff are lovely as well and drinks are great. It's a must visit place.
I visit Perry Locks twice a week and find the staff caring, helpful and friendly but most of the time they are short staffed which means the residents do have to wait for help to go to the toilet etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 23 Sep 2025
Residents at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently took full advantage of the sunny summer weather with a delightful day trip to the nearby Walsall Arboretum....
- 23 Sep 2025
Residents, families, and team members at HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, recently made the most of the glorious sunshine by spending a joyful afternoon in the...
- 23 Sep 2025
The spirit of music and joy lit up HC-One’s Perry Locks Care Home in Perry Barr, Birmingham, West Midlands, as residents took part in an exciting African drumming workshop led...
There are no upcoming events for Perry Locks Care Home.
Accreditations
There are no accreditations posted yet for Perry Locks Care Home.
Meet the Team (1)

Introducing Patience Rocha
Home Manager at Perry Locks, Birmingham
“Kind care to me is empowering and involving our Residents in their own care as well as promoting their dignity, health and wellbeing.”
As a Registered Adult Nurse with a BSc degree in Adult Nursing accompanied by an MSc in Public Health, Patience has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having worked at HC-One since 2015, Patience closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Patience remarked: “My favourite thing about being a Home Manager is the ability to work closely with a group of people with different skills and talents. Having the opportunity to support and watch Colleagues develop professionally is very fulfilling to me.”
Patience has achieved much throughout her life, with one of her proudest achievements has been her career development through HC-One. Patience started as a carer in 2015 and was promoted to Senior Carer, whilst this was happening, she was also attending nursing school which allowed her to become a Unit Manager. Once Patience had completed her degrees, she became a Deputy Home Manager and now holds the Home Manager position.
Outside of work, Patience enjoys cooking for her family and spending quality time with them.
If you would like to find out more about Perry Locks, Patience would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Perry Locks Care Home to verify any information. View our terms and conditions. Perry Locks Care Home has an Enhanced Service -more info.