43 Uplands Road, Selly Park, Birmingham B29 7JS
Group: Astley Care Homes Ltd
Person in charge: Norrian Pritchard (Matron)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Dependant on Assessment (Nursing). Ages 50+.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Polish, Russian
Single Rooms: 24
Shared Rooms: 7
Rooms with ensuite WC: 6
Weekly Charges Guide: Nursing Care Single from £700 , Nursing Care Shared (per person) £660 – £670 (These prices are only a guideline, please contact Uplands Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Uplands Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.5 (maximum of 10) for Uplands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Uplands Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Uplands Nursing Home is calculated as follows: ( (12 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.132 Points relating to the number of positive Reviews for Uplands Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.6 Target = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Uplands Nursing Home has a Review Score of 7.5 (7.549) from 2 Reviews
Review submitted from a Website Submission by Tina F (Daughter of Resident) on Tuesday 4 July 2017. Relates to July 2017.
My father has been in Uplands for just over a week. I have seen a caring environment with carers who are friendly, professional and competent. So far so good. I chose this care home because I liked that it was small, the staff ratio is good. It is not a modern place but it is welcoming and when I see other visitors I can see they feel comfortable to be there. My dad has settled in well, he is engaging with staff and they are taking good care of him.
I have had lots of dealings with my dad's carers who used to come to his house so I can see the quality of the carers at Uplands is very good. I also liked that many of the staff have been employed for many years which means that they enjoy their job and the environment. Many carers leave the profession after a short time so it is good to see staff retention.
The food looks good, my dad is very fussy but they offer him lots of choice. We can take the dog to see him and they have a PAT dog come occasionally.
How likely would you be to recommend Uplands Nursing Home? Likely
Review submitted from a Website Submission by Judith (Daughter of Resident) on Monday 30 November 2015. Relates to November 2015.
I can only compliment the staff at this care home. It may not be the poshest I looked at but the standard of care received by my father who had severe dementia was outstanding. I can't praise them enough. I would also like to thank them for everything they did for my father while he was a resident there.
How likely would you be to recommend Uplands Nursing Home? Extremely Likely
There are currently no awards/recognitions posted yet for Uplands Nursing Home
There are currently no Care Home Idol entrants who have performed at Uplands Nursing Home