Fountain Lodge Care Home Ltd

33 Stoke Green, Coventry CV3 1FP
Review Us
6.1 4 Reviews
  • Fountain Lodge Care Home Ltd, Coventry
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950

These prices are only a guideline, please contact Fountain Lodge Care Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Fountain Lodge Care Home Ltd (Part of Blubell Healthcare Group)

Person in charge

  • Dean Marsden (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)

Visiting

  • The home operates a protected mealtime policy, therefore visiting during mealtimes is discouraged unless by prior arrangement.

Parking

  • Off road large car park

Are you the Owner/Manager of Fountain Lodge Care Home Ltd? View your Advertising Options

Fountain Lodge Care Home Ltd Reviews (4)

6.1

Fountain Lodge Care Home Ltd has a Review Score of 6.1 (6.076) out of 10, based on 2 reviews in the last 2 years.
Over all time Fountain Lodge Care Home Ltd has 4 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 1
Date Published
  • 4
  • 0
  • 1
  • 2
  • 2
Reviewer Connection to Fountain Lodge Care Home Ltd
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from M S (Son-in-law of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff and very caring. Such homely environment. All their residents including my father in law looks very happy. My wife was anxious about her father being in a home but it soon disappeared, after we realised how happy he is there. She feels lucky and much relieved to have found this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet D (Relative of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
The level of care was dreadful. My husband was left in bed, unwashed, in the same clothes as the previous day. The room was not clean or welcoming. On three occasions I had to find a member of staff as the resident in the adjacent room was shouting for help. On the third occasion, a member of staff
said 'Oh she's always shouting'. Even though I had stated that I would take my husband's laundry home to wash, items still went missing.
There was no stimulation or activities provided and when my husband was transferred to the resident lounge, he was placed in a corner with the television blaring.
Whilst there were a couple of staff members, including the cook, who were helpful, the rest and the management were not.
It was an awful situation and I was so relieved when I was able to get him transferred.
Reply from Dean Marsden, Home Manager at Fountain Lodge Care Home Ltd

We are very sorry you felt this way about Fountain Lodge Nursing Home.


We actively promote an open-door policy and encourage families to come and talk to us.


We accept that it takes time to educate staff to learn your loved one's bespoke routine.


At present, the home generally focuses on one-to-one activities, however, whilst families are visiting we like to give them privacy and quality time together.


Please contact us should you wish to discuss this matter further.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah Jane W (Daughter of Resident) published on 24 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very welcoming always smiling. Lots of activities for people to do. Very clean and tidy nice atmosphere. Rooms are decorated to a high standard. Would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia B (Sister of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that this is a fantastic home. All the carers are wonderful and nothing is too much trouble. We always feel most welcome here and enjoy our lunches. The décor is lovely and my sister's room is great.
Reply from Mark Brunner, Regional Manager at Fountain Lodge Care Home Ltd

We thank you kindly for your positive review of our home and will ensure this is passed on to all staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 6.1 (6.076)

Overview of Review Score

The Review Score of 6.1 (6.076) out of 10 for Fountain Lodge Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.909 for Fountain Lodge Care Home Ltd is calculated as follows: ( (10 Excellents x 5) + (1 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 22 Ratings = 2.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Fountain Lodge Care Home Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Fountain Lodge Care Home Ltd

What types of Care is Fountain Lodge Care Home Ltd registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fountain Lodge Care Home Ltd have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Fountain Lodge Care Home Ltd?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fountain Lodge Care Home Ltd to the centre of Coventry?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fountain Lodge Care Home Ltd to verify any information. View our terms and conditions. Fountain Lodge Care Home Ltd has an Basic Service - more info.