Warrens Hall Care Home

218 Oakham Road, Tividale, Oldbury B69 1PY
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9.4 78 Reviews
  • Warrens Hall Care Home, Oldbury
Warrens Hall Care Home, situated in a pretty residential area in Tividale, close to Dudley, provides personalised nursing care to older people.

Every member of the team at Warrens Hall, from the home manager to the kitchen team, is on hand to offer residents the highest quality support. They get to know each person individually, allowing them to design a lifestyle that caters for their care needs whilst also promoting their hobbies and interests.

In addition to the range of activities available, residents also have the opportunity to take an active role in the Tividale community, ensuring they feel a connection to the place they live.

Warrens Hall has been designed to offer a space where residents feel truly relaxed and at home. From the comfortable sitting rooms to the spacious dining rooms, there is always a spot for residents to wind down or enjoy socialising with friends and family.
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Care Provided by Warrens Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Warrens Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Warrens Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Lavinia Tudora (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Warrens Hall Care Home Reviews (78)

9.4

Warrens Hall Care Home has a Review Score of 9.4 (9.372) out of 10, based on 16 reviews in the last 2 years.
Over all time Warrens Hall Care Home has 78 reviews.

Overall Experience
  • 53
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Date Published
  • 78
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Reviewer Connection to Warrens Hall Care Home
  • 29
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Total of 78, showing 21-40
Review from G C (Resident) assisted by family/friend published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only been here a couple of weeks, but so far the staff have helped me settle in and made me welcome.
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Review from S W (Daughter of Resident) published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely carers and lovely rooms. Mom and I are both pleased with this placement.
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Review from Kerry M (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been here for a few days but so far we cannot complain about anything. He receives excellent care, the staff are very friendly and helpful and the food is good.
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Review from Elaine O (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with my mom's care. The staff are very helpful. She seems very happy.
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Review from Richard M (Respite Resident) assisted by family/friend published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A comfortable, friendly place. All the staff were helpful and did everything to make you feel at ease. Good choice of food and varieties. No activities that were included during the stay - but that could be because it was only two weeks.
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Review from Pamela J (Daughter of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care that my dad is given and the staff keep me informed.
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Review from Sarah B (Respite Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warrens Hall is very good, my stay here has been lovely and I have been very happy. Being able to socialise and make friends has made my stay even better. When I first came to the home I was unwell and very anxious, however, my stay here and the care I have received has been excellent and enabled me
to go home independently. A massive thank you to everyone.
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Review from Jacky P (Daughter-in-law of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful when speaking with them and they will direct me to the right department needed. The care staff are very good with my mam. The bedroom wall's paintwork is in need of redecoration.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Warrens Hall Care Home
Thank you for your review and kind words. The home is having a refurbishment at the end of January 2022, however, in the meantime, we have a new Maintenance Operative in post and he has already made a…read more
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Review from H E (Daughter of Resident) published on 18 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home, lots of love, care and support for the residents.
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Review from Leslie S (Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent carers.
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Review from Claire D (Daughter of Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is in the best hands living at Warrens Hall. He is really happy which make all his family happy. Today we have had tea and cake in the courtyard organised by the Wellbeing Advisors and it was amazing. All the time and effort they both put in really keeps my dad entertained. They're a credit
to your company. All the staff are brilliant and treat my dad with the respect he deserves. All in all, 5 stars goes to all staff!
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Review from Christine S (Friend of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been a resident of Warrens Hall for three years. My observation was of friendly caring staff making relationships with the residents. Before lockdown there were a variety of activities and visiting entertainers. I only heard positive comments about the food. The location has very attractive
views over countryside to the rear of the car park. The interior is spacious clean and welcoming.
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Review from Susan S (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very helpful, especially during the lockdown. I phoned every day to see how my mom was and they always took the time to speak to me.
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Review from J B (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom moved here in March after a long hospital stay although mom took a while to settle staff assure us that she is happy. She joins in activities on offer and are always happy (within guidelines) for family to visit. Mom loves all the people who help care for her.
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Review from Tracey H (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is well looked after.
She is cared for twenty-four hours a day, nothing is too much trouble for staff.
Mom is 100% safe.
Puts ours and family feelings first where Mom is concerned.
The staff put our minds at rest when phoning about Mom.
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Review from A G (Daughter of Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only been in the home for 2 weeks and this has been spent in isolation due to the coronavirus, however, the staff and home have all been fantastic and supportive, nothing is too much trouble, extremely attentive and friendly. The food has been varied and enjoyable, very fresh. I cannot fault the home
and staff.
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Review from Diane H (Daughter of Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warrens Hall is a lovely home, friendly, helpful staff. Mum, unfortunately, passed away here but I'm glad that the home was so nice that at least she passed away so peacefully and cared for.
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Review from A C (Son of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is reassuring and comforting to know that my father is being cared for so well and so competently. My father loves it here! The staff have always been accommodating and open. Any questions we had regarding my father's care were answered openly, promptly and honestly.
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Review from I B (Son of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the staff for all their hard work and understanding at this difficult time. They have been wonderful looking after mom and caring for her for over 10 years. Your kind care will be remembered for a long time. Thank you.
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Review from Carole P (Niece of Resident) published on 7 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care, consideration, empathy, helpfulness and friendliness of ALL staff is remarkable.
We have seen my aunt improve and settle in at the home, we feel it was brought about by the high level of care given to her, especially during Covid.
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Current Review Score: 9.4 (9.372)

Overview of Review Score

The Review Score of 9.4 (9.372) out of 10 for Warrens Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.372 for Warrens Hall Care Home is calculated as follows: ( (92 Excellents x 5) + (75 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 188 Ratings = 4.372
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Warrens Hall Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Lavinia

Lavinia Tudora

Job Title: Home Manager

Introducing Lavinia Tudora, Home Manager at Warrens Hall, Oldbury:
“Kind care to me means providing holistic care to every individual who needs it, in a caring and understanding manner.”


As a Registered Nurse, Lavinia has gained a wealth of experience in providing care and nursing support with empathy and compassion, to enrich people’s lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


If you would like to find out more about Warrens Hall care home, Lavinia would be delighted to have an informal discussion with you to answer any questions and provide further information.

Theresa

Theresa Billingham

Job Title: Care Assistant

Care Assistant

Jemma

Jemma Jones

Job Title: Receptionist

Receptionist

Kerry

Kerry Wild

Job Title: Activities Coordinator

Activities Coordinator

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warrens Hall Care Home to verify any information. View our terms and conditions. Warrens Hall Care Home has an Enhanced Service - more info.