Warrens Hall Care Home

218 Oakham Road, Tividale, Oldbury B69 1PY
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9.4 78 Reviews
  • Warrens Hall Care Home, Oldbury
Warrens Hall Care Home, situated in a pretty residential area in Tividale, close to Dudley, provides personalised nursing care to older people.

Every member of the team at Warrens Hall, from the home manager to the kitchen team, is on hand to offer residents the highest quality support. They get to know each person individually, allowing them to design a lifestyle that caters for their care needs whilst also promoting their hobbies and interests.

In addition to the range of activities available, residents also have the opportunity to take an active role in the Tividale community, ensuring they feel a connection to the place they live.

Warrens Hall has been designed to offer a space where residents feel truly relaxed and at home. From the comfortable sitting rooms to the spacious dining rooms, there is always a spot for residents to wind down or enjoy socialising with friends and family.
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Care Provided by Warrens Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Warrens Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Warrens Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Lavinia Tudora (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Warrens Hall Care Home Reviews (78)

9.4

Warrens Hall Care Home has a Review Score of 9.4 (9.372) out of 10, based on 16 reviews in the last 2 years.
Over all time Warrens Hall Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Warrens Hall Care Home
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Total of 78, showing 41-60
Review from J S (Son of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the time my mother was at Warrens Hall (12 months), she was very well cared for. We were able to interact with everyone on an equal level. The management always sought ways to provide for my mothers complex needs. The staff showed great care and empathy for my mother, but also for ourselves in
our weekly visits.
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Review from Christine W (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I cannot praise this care home enough for the way they looked after our father. All the staff were excellent, caring, professional and very helpful. They treated us with dignity and respect.
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Review from Keith A (Son of Resident) published on 10 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident from May 2018 up to the time she passed away on Sunday 5th January 2020. During her stay, she received first-class care from the nurses/carers and all members of staff associated with the care home. The last few weeks of her life her health deteriorated, however, all staff were
excellent and extremely supportive and went out of their way to ensure she was comfortable until she passed away.
The family would like to thank everyone at the home for all their help and support.
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Review from Jill J (Daughter of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warrens Hall gave my Mum the care and dignity second to none. Staff are amazing. As a family, they gave us the peace of mind that Mum had first-class care and love, which she deserved in her last months of life. The activities for residents were great and ensured that they engaged with everyone. Thank
you.
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Review from T F (Nephew of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent caring care home. The staff on all fronts were superb. They went out of their way to make my aunts remaining days as comfortable as possible. Thank you.
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Review from J L (Sister-in-law of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and staff excellent - 4 stars.
I could recommend this home to anyone, keep up the good work.
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Review from Eileen H (Wife of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sometimes pads are not changed when necessary.
Reply from Claire Hurworth, Care Line Manager at Warrens Hall Care Home
Thank you for your feedback and for meeting with me on 12 July. I understand from our meeting that the issues regarding pads not being changed when necessary had only happened on one occasion last…read more
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Review from Jenny N (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for all of the care my Mum received. She was so happy here and her time there was a very positive experience. The communication we had from staff was also excellent. She was very comfortable and at peace here. Thank you.
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Review from Kellie H (Daughter of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Warrens Hall Nursing Home nearly 10 years. The staff are friendly and he has made this his home. After losing my Mom in 2016, it was reassuring to know he was in safe hands and the pressure was taken off me while dealing with a young family.
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Review from Jillian J (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to thank management and staff in the care that they provide for our Mum. It was an extremely traumatic time for us when your loved one needs to go into a nursing home.
Warrens Hall has made this so much easier. Mum has the best care emotionally and physically. Staff are attentive to her
every need. They are compassionate, fun and treat her with dignity. They are part of the family. As a family, we are eternally in your debt. As we have told you, we feel we have won the lottery in Mum being able to stay at Warrens Hall.
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Review from Nick M (Grandson of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers, nurses and staff are always helpful to my nan.
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Review from Hazel S (Niece of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Uncle was admitted to Warrens Hall with palliative care because of a terminal illness. He has always been treated by the staff in a friendly and caring way, even though at times he was difficult to deal with. His room was clean, adequate with modern furniture and spacious en-suite. He was usually
given a choice of foods according to his needs. During the last week of his life, the staff were exceptionally kind to him and his visitors. I can't speak highly enough of the home.
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Review from Robert W (Son of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my entire family have nothing but praise and overwhelming thanks for this wonderful care home. My mother became a resident in September 2017 having suffered a fall at home, resulting in a bleed on the brain. We didn't expect our mother to live for too long but thanks to the endearing care, compassion,
love and dedication from all the staff on Clent Wing, we were able to have our beloved mother for a further 16 months. For that fact, we shall be eternally grateful to them all. God bless everyone there.
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Review from Joyce K (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant room and surroundings. I would like the meals to be of a more varied menu. Staff are very good, cheerful and pleasant. I see very little of night staff. Cleaning staff are very good. I would like a couple of afternoon activities during the week. An improvement in my room would be better lighting
and additional electric sockets.
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Review from Lyn H (Niece of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt was in Warrens Hall care home for 2 years. I cannot fault the home in any way. For the last 2 years, my Aunt was very happy here. I never ever saw her in a dirty nightgown. The care was second to none. The staff kept her hair and skin immaculate. Her bedroom was kept so clean. I would and have
recommended this home to some people.
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Review from Anthony S (Son of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warrens Hall was where my father spent his last few months. He was in for palliative care. The management and staff looked after him wonderfully. Their care, kindness and professional approach was excellent. Their communication with me, long distance, was also very good and I knew how my father was
at all times. I knew my father was very happy to be there. I would unreservedly recommend Warrens Hall to any family in the same or similar circumstances.
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Review from Janis W (Daughter of Resident) published on 25 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was looked after by Warrens Hall for three months, in this time she was looked after so well. She was treated with dignity and understanding, compassion and kindness. Unfortunately, she passed away but she was cared for right up to the end. I thank each and every one of the people at Warrens
Hall for everything you did for my mom. The care that was provided was second to none.
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Review from Melvin B (Son of Resident) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice warm friendly home where the staff look after my mom very well and look after all her needs every day.
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Review from R B (Brother of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and appear to be very efficient.
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Review from Jodie C (Granddaughter of Resident) published on 15 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandma looks happy and content after a week of being in the home. Unprompted explained how much she enjoyed and liked the home.
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Current Review Score: 9.4 (9.372)

Overview of Review Score

The Review Score of 9.4 (9.372) out of 10 for Warrens Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.372 for Warrens Hall Care Home is calculated as follows: ( (92 Excellents x 5) + (75 Goods x 4) + (20 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 188 Ratings = 4.372
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Warrens Hall Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Lavinia

Lavinia Tudora

Job Title: Home Manager

Introducing Lavinia Tudora, Home Manager at Warrens Hall, Oldbury:
“Kind care to me means providing holistic care to every individual who needs it, in a caring and understanding manner.”


As a Registered Nurse, Lavinia has gained a wealth of experience in providing care and nursing support with empathy and compassion, to enrich people’s lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


If you would like to find out more about Warrens Hall care home, Lavinia would be delighted to have an informal discussion with you to answer any questions and provide further information.

Theresa

Theresa Billingham

Job Title: Care Assistant

Care Assistant

Jemma

Jemma Jones

Job Title: Receptionist

Receptionist

Kerry

Kerry Wild

Job Title: Activities Coordinator

Activities Coordinator

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warrens Hall Care Home to verify any information. View our terms and conditions. Warrens Hall Care Home has an Enhanced Service - more info.