Woodgreen Nursing Home

27 Woodgreen Road, Wednesbury WS10 9AX

Group: Friendly Care Group

Person in charge: Eva Recio Dominquez (Home Manager)

Local Authority / Social Services: Sandwell Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 39

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Visiting:

Visitors are welcome at anytime.

Parking:

A car park is available for parking.

Latest Care Quality Commission* Report on Woodgreen Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Woodgreen Nursing Home has a Review Score of 8 (8.016)

The Review Score of 8 (maximum of 10) for Woodgreen Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Woodgreen Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.891 for Woodgreen Nursing Home is calculated as follows: ( (41 Excellents x 5) + (5 Goods x 4) ) ÷ 46 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Woodgreen Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodgreen Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodgreen Nursing Home

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1

The home is now our extended family. On behalf of my mom with terminal cancer and my father (not enough text for his issues) and me, I cannot thank the manager and her team enough.

How likely would you be to recommend Woodgreen Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Tracey Plant, Director at Woodgreen Nursing Home responded to this review on 07 Jul 2017:

Thank you Elizabeth for your kind comments, it is a pleasure to take care of your mum.

My dad was transferred to Woodgreen from hospital for end of life care. At first I was a bit apprehensive as the CQC report said it needed improvement however how wrong are they. From the moment my dad arrived he was cared for with the utmost dignity, washed, shaved, fed and turned to alleviate pressure sores regularly. All staff treated him like a human being, not just a person needing care. When my dad took a turn for the worse, I was informed straight away and everything that they were going to do was explained to me. Unfortunately he passed away but I had great comfort in knowing that although I was not there, the carer's stayed with him so he was not alone. I can't thank everyone enough for their kindness. I just wished he could have had longer there. Any one thinking of sending a loved one here PLEASE PLEASE read this review you will not be disappointed with the care.

How likely would you be to recommend Woodgreen Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mom was admitted in February for end of life care. My first impression was no way. (Front door to be replaced, reviews etc - the Manager reassured us on these points) But that was so wrong and was more down to we never thought things would come to this. We couldn't have asked for a better place for mom to see out her final days. She was kept comfortable, clean her pain was managed and if there was anything she wanted or needed staff did their best to make sure she got it.
After the experience elsewhere it was reassuring to have staff who talked to each other and who knew the people in their care. We can't thank them enough for the care she received in her short time at Woodgreen.

How likely would you be to recommend Woodgreen Nursing Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Both of my Grandparents were admitted to Wood Green for end of life care in July 2015. As a family we were very nervous about leaving them solely in someone else's care and were apprehensive when we arrived at the home after reading the cqc report saying it required improvement. From the moment we walked in the staff were very attentive and friendly putting us at ease immediately, the genuine down to earth environment of the home and its staff gives a lovely home from home atmosphere, they were treated with the utmost respect and dignity at all times and the staff tried so hard to encourage them when they weren't in the mood and they were kept so clean. My Grandparents were very happy at the home and our only regret is that they only spent a short time here, but during that time the home made sure that the end to their lives was comfortable and peaceful, nothing was too much trouble and we will be forever grateful .

How likely would you be to recommend Woodgreen Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Eva Recio Dominguez, Home Manager at Woodgreen Nursing Home responded to this review on 22 Sep 2015:

Good Morning. Thank you very much for your kind words and your generous donation in which we have purchased a bench and plaque in loving memory of your granparents. You are more than welcome to come to Wood Green at any time for a coffee and to see the bench in the garden. Thank you once again.
Regards
Eva Recio Dominguez

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